---
title: 'Director, Healthcare Revenue at Pendulum™'
canonical: 'https://feeny.ai/job/director-healthcare-revenue-pendulum-san-francisco-2ccgrppf8vzv'
type: 'job'
last_seen: '2026-09-15'
---

# Director, Healthcare Revenue at Pendulum™

- **Company:** Pendulum™
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-17
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.lever.co/pendulum/b99f4a5e-eaaa-4120-b9bd-1a6b62cf6702

## Job description

## About Pendulum

Pendulum® is leading a revolution that is occurring around the world to improve physical and mental health by first understanding, then restoring and enhancing the human microbiome. Studies have shown that our microbiome (the bacterial communities + in and on our bodies) is linked to everything from metabolism and diabetes, to longevity, weight loss, healthy immune systems, cancer prevention, feelings of well-being, inflammatory bowel disease, and even healthy skin.  We have just scratched the surface on understanding the impact that our microbiome has on our lives. During early life we develop a diverse and balanced microbiome that plays a critical role in shaping our long-term health. Over our lives, a combination of diet, lifestyle, antibiotics, and aging can decrease the effectiveness of our microbiome. Pendulum recognized the enormous impact they could have on people’s lives if they were able to address the imbalances in the microbiome. To accomplish this, Pendulum created proprietary probiotic pipelines and a  unique discovery platform to identify key, novel bacterial strains and the prebiotics that feed them. The company has also built and developed the world’s first manufacturing technology to produce bacteria in an anaerobic (oxygen-free) environment at scale. The medical probiotics that Pendulum has formulated have transformed the consumer probiotics market into a new category of therapeutic offerings that deliver the power and efficacy of a pharmaceutical with the safety and accessibility of a natural probiotic. Due to Pendulum’s explosive revenue and customer growth over the last two years, the company  earned a spot on Forbes Magazine’s exclusive “The Next Billion Dollar Startups” list. If you’re interested in improving the lives of people globally and you love working in a cross-functional, collaborative, inspiring environment, please continue reading. The Opportunity We are seeking a Director, Healthcare Revenue to build and lead the strategy for growing our healthcare practitioner (HCP) channel, spanning our direct HCP business and healthcare marketplace partners. This person will be both a high-level strategic thinker and a hands-on operator - setting the vision for the channel while rolling up their sleeves to recruit, activate and grow relationships with practitioners and strategic partners. They will own channel revenue and the architecture that delivers it, build a scalable direct-sales model, including a commission-based, practitioner-led sales network, and manage and optimize strategic partnerships, such as Fullscript. The ideal candidate is a quantitative, goal- and impact-driven leader who enjoys collaborating cross-functionally with Marketing, Data, Revenue Operations, Supply Chain and Finance, and can translate insights into action, motivate others, and drive meaningful growth.

## What You'll Do

Define Channel Strategy. Establish the strategic vision for how we grow our healthcare channel, including how we build and expand inbound, outbound and strategic partnerships, and the infrastructure needed to support these relationships.

Own Channel Revenue Targets & Business Plans. Own revenue targets, forecasting and account performance across the HCP channel, and develop and implement the annual business plans and growth strategies for the direct HCP business as well as our healthcare marketplace partners.

Build and Optimize Channel Infrastructure. Partner with Product, Marketing, Data, Supply Chain, Demand Planning, Revenue Operations and Finance to develop and implement the architecture necessary to scale the channel, including CRM stages/workflows, practitioner qualification, product and pricing, reseller controls (including MAP enforcement), fulfillment needs and practitioner support.

Design a Digital-First Experience. Leverage Pendulum’s DTC expertise in website, email and lifecycle marketing into a scalable engine for HCP communication, activation and retention.

Structure & Manage Sales Network. Structure, recruit and manage a lean, commission-based sales network, and define the role, sequencing and economics of any future in-house sales hires.

Develop & Grow Strategic Partnerships. Build and expand executive-level relationships with buyers, category managers and partners, and lead negotiation of commercial agreements and joint business planning.

Enhance Joint Marketing Efforts.  Develop and execute partner marketing programs, including promotional planning, merchandising initiatives, digital shelf optimization, educational campaigns, trade marketing and co-marketing opportunities that drive awareness, conversion and customer acquisition.

Drive Pendulum’s Credibility Engine. Partner with Product, Marketing, Regulatory and Clinical on practitioner-led KOL programs, educational events and published research that lift every channel and strengthen Pendulum's leadership position within the microbiome, metabolic health and broader functional wellness categories.

Evolve Long-Term Vision.  Leverage deep knowledge of industry trends, competitive insights, regulatory changes, evolving consumer health preferences and partner feedback to identify emerging opportunities, in order to define our long-term healthcare channel strategy as the business scales.

Who We’re Looking For

- 8+ years of sales, business development, account management or commercial leadership experience.

- Experience in healthcare, supplements, probiotics, functional or consumer health, science-driven wellness or adjacent categories.

- Direct experience working with healthcare practitioners, healthcare market places, commerce platforms and distributors, or specialty wellness channels.

- Demonstrated experience growing a direct HCP, clinical or B2B channel from early scale to meaningful revenue, leveraging a digital-first approach.

- Proven success managing practitioner accounts and strategic channel partnerships, exceeding revenue targets while building the systems and processes that sustain them.

- Strong quantitative orientation, including channel metrics, with the ability to translate business questions into analytical ones for the Data team.

- Strong commercial negotiation and joint business planning experience.

What Success Looks Like

- Deliver healthcare channel revenue growth that meets or exceeds Annual Operating Plan (AOP) targets.

- Drive efficient and profitable growth through effective promotional planning that hits contribution margin objectives and improves return on marketing and trade spend.

- Drive new customer acquisition and retention through evolution of our direct HCP business and strategic marketplace partnerships.

- Expand existing strategic accounts while maintaining high partner retention and long-term relationship strength.

- Strengthen and maintain Pendulum's reputation as a trusted, science-backed leader among healthcare providers, supporting practitioner confidence, recommendation and advocacy.

Salary & Benefits

- $200,000 - $225,000
- Medical, Dental, and Vision
- Commuter Benefits
- Life & STD Insurance
- Company match on 401 (k)
- Flexible Time Off (FTO)
- Equity

## About Pendulum™

## Company Overview
- **One-liner**: Pendulum™ (Pendulum Therapeutics) is a biotechnology company developing clinically validated, science-backed probiotics and Live Synbiotics™ that target the gut microbiome to improve metabolic and overall health.
- **Entity Type**: Private (late-stage venture-backed; last disclosed round: Venture Round 2023, plus Series B 2019)
- **Headquarters**: San Francisco, California, United States (933 20th St, San Francisco, CA 94107)
- **Founded**: 2012
- **Founders**: Colleen Cutcliffe (CEO & Co-Founder), John Eid (CSO & Co-Founder)

## Core Business
- **Primary Industry**: Biotechnology / Microbiome science / Consumer health supplements
- **Target Customers**: B2C (direct-to-consumer probiotics), B2B/Healthcare (wholesale, strategic channels, healthcare providers), Enterprise (health systems and clinical partners)
- **Mission Statement**: "To improve the lives of millions through microbiome products" — bridging nature and medicine by creating products with "the power and efficacy of a pharmaceutical with the safety and accessibility of a probiotic" [pendulumlife.com](https://pendulumlife.com/pages/story)

## Products & Services
- **Pendulum Akkermansia**: The company's flagship product — the first novel probiotic species brought to market in more than 50 years, and the first and only probiotic in the world clinically proven to lower A1C and blood glucose in people with type 2 diabetes; it stimulates natural GLP-1 production. (Product type: clinically validated probiotic supplement)
- **Live Synbiotics™ Line**: A portfolio of rationally designed probiotics + prebiotics targeting conditions such as metabolic syndrome, inflammation, and neurodegeneration. (Product type: synbiotic supplements)
- **Proprietary Discovery Platform**: An internal R&D engine that identifies key novel bacterial strains and the prebiotics that feed them, enabling a pipeline of new products. (Service type: biotech research platform)
- **Glucose Control / Metabolic Products**: Products designed for metabolic daily support, optimized glucose control, and healthy weight promotion. (Product type: probiotic supplements)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held) — *conflicting/limited data: total funding reported as $45M across multiple rounds*
- **Key Metric**: Annual Revenue ~$3M (estimated via public data aggregators); Total Funding $45M
  - Venture Round (June 2023): $10M, 1 investor
  - Series B (May 2019): $35M, 5 investors
  - Seed Round (May 2024): 1 investor
- **Notable Investors/Partners**: Investors from prior rounds include institutional backers (specific fund names not disclosed in public sources); partners include healthcare sales and wholesale distribution channels. Leadership includes Dr. Adam Perlman (Chief Medical Officer), formerly Director of Integrative Health and Wellbeing at the Mayo Clinic.
- **Growth Signals**:
  - Headcount: 94 employees (−20.8% YoY, −30 people) with active job postings up +100% YoY — a sign of selective rebuilding after contraction
  - Expanding commercial focus: hiring a Director of Healthcare Sales (Wholesale & Strategic Channels) and Director of Clinical Studies
  - Strong talent pipeline from Stanford University, BioMarin, PacBio, Zymergen, Second Genome, and Berkeley Lab
  - Workforce distributed across 5 countries (US, Canada, Philippines, India, Netherlands)

## Competitive Advantages
- **First-Mover Market Position**: Pendulum was the first to bring a novel bacterial species to the probiotics market in over 50 years, giving it category-creator status in "Live Synbiotics."
- **Clinical-Grade Evidence**: The only probiotic clinically proven to lower A1C and blood glucose in type 2 diabetes — a regulatory-grade moat that pure supplement companies lack.
- **Strong IP and Scientific Talent**: Co-founders have deep backgrounds (Pacific Biosciences, Johns Hopkins, Harvard/Rowland Institute, Cornell/UIUC) in genomics, biophysics, and molecular biology; the team includes ex-Mayo Clinic and Duke physicians.
- **Proprietary Discovery Pipeline**: Integrated platform spanning strain discovery, prebiotic matching, clinical validation, and commercialization — hard to replicate quickly.
- **Cross-Disciplinary Expertise**: Combines biostatistics, microbiology, biotechnology, medical research, high-throughput genomics, distributed computing, and nutrition.

## Strategic Focus
- **Category Creation**: Building a new category of microbiome-targeting health products with pharmaceutical-level efficacy claims and supplement-level accessibility.
- **Expanding Clinical Pipeline**: Deepening research into metabolic syndrome, inflammation, and neurodegeneration through new clinical studies (active hiring for Director of Clinical Studies).
- **Healthcare Channel Expansion**: Growing wholesale and strategic healthcare sales to move beyond direct-to-consumer into provider and health-system channels.
- **R&D Continuity**: Maintaining proprietary pipelines for novel strain discovery across Compute R&D (software engineering/data analytics) and Lab R&D (biochemistry/microbiology) departments.

## Why Work Here
- **Mission-Driven Work**: Employees work at the intersection of nature and medicine, with a stated mission to improve the lives of millions through microbiome products [pendulumlife.com](https://pendulumlife.com/pages/story)
- **Cross-Functional Culture**: Described as "a highly collaborative team of scientists, engineers, physicians, marketers and salespeople" that values transparency, strong communication, autonomy, and collaboration in a fast-paced environment [jobs.lever.co](https://jobs.lever.co/pendulum/fbaed257-dc01-447a-ac23-24bafbc3763f)
- **Work Model**: Hybrid and on-site roles based in San Francisco, CA (Mission District/Potrero Hill area offices)
- **Benefits**: FSA/HSA eligible products; standard health-and-wellness benefits expected in biotech (details shared during interview)
- **Departments Hiring**: Compute R&D (software engineering and data analytics), Lab R&D (biochemistry and microbiology), Manufacturing, People and Culture, Marketing, Medical Affairs, Operations, and IT
- **Diversity Commitment**: "Pendulum Therapeutics, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer" across race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, and veteran status [jobs.lever.co](https://jobs.lever.co/pendulum/fbaed257-dc01-447a-ac23-24bafbc3763f)
- **Candid Assessment**: Employer rating is 2.9/5.0 from 45 reviews (Work-Life: 2.8, Compensation: 3.2, Culture: 2.8, Career: 2.8) — a moderate score; the company has experienced recent headcount decline (−20.8% YoY) and should be evaluated carefully on culture and stability during interviews [linkedin.com](https://linkedin.com/company/pendulumco)

## Sources
1. [lever.co — Pendulum Careers](https://jobs.lever.co/pendulum)
2. [linkedin.com — Pendulum Therapeutics](https://linkedin.com/company/pendulumco)
3. [pendulumlife.com — Careers](https://pendulumlife.com/pages/careers)
4. [pendulumlife.com — Our Story](https://pendulumlife.com/pages/story)
5. [jobs.lever.co — Pendulum Dream Job Application](https://jobs.lever.co/pendulum/fbaed257-dc01-447a-ac23-24bafbc3763f)

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