--- title: 'Director of Intermodal at Uber Freight' canonical: 'https://feeny.ai/job/director-of-intermodal-uber-freight-chicago-il-60607-0da8z5q19z6w' type: 'job' last_seen: '2026-10-28' --- # Director of Intermodal at Uber Freight - **Company:** Uber Freight - **Location:** Chicago IL 60607, United States - **Posted:** 2026-10-27 - **Last confirmed live:** 2026-10-28 - **Apply:** https://job-boards.greenhouse.io/uberfreight/jobs/5454286008 ## Job description Schedule: Full Time Job Type: Hybrid Salary Type: Salary Req #: 3565 ## About the Role As the Director of Operations within the Intermodal division, you will drive the strategic vision, execution, and overall workflow of multiple operational teams. Overseeing a diverse portfolio of customer accounts, you will be responsible for balancing exceptional customer service and on-time performance with operational efficiency—maximizing margins, controlling costs, and managing load volumes. We are looking for a seasoned leader with deep intermodal knowledge who can champion employee development, foster cross-functional partnerships, and deliver an unparalleled experience that consistently meets the evolving needs of our clients. What the Candidate Will Do Strategic & Financial Leadership - Review, analyze, and own all matters related to delivering measurable cost savings and containment to both the customer and Uber Freight. - Oversee the operational strategy and ensure flawless execution. - Retain ownership of customer service goals and conduct business reviews (creation, development, and presentation). - Understand and apply all aspects of customer contracts to maximize ROI over the lifecycle of the partnership. Operational Excellence - Actively participate in new account reviews and assist the team in preparing for customer-facing meetings. - Partner with stakeholders to standardize onboarding processes, including systems applications, SOPs, and account governance. - Proactively identify operational bottlenecks and implement continuous improvement solutions regarding processes, cost, service, and profitability. - Support determining eligibility for additional non-committed freight to be awarded to intermodal services and actively champion these awards. ## Team Leadership & Development - Lead efforts to hire, develop, retain, and engage a highly productive team through performance management, mentoring, and cross-training. - Engage with the leadership team as business partners to discuss career development, current performance, and cross-functional training opportunities. - Monitor team accountability for key job functions and administer internal performance management reports. Customer & Partner Success - Collaborate with commercial and client engagement stakeholders to maintain and grow Uber Freight’s business, incorporating the ROI delivered to the customer. - Build and maintain positive partnerships with carriers, ensuring strict adherence to Uber Freight processes and procedures. - Cultivate strong internal and external relationships to drive retention, operating with a Customer Obsessed mindset to deliver exceptional outcomes. Basic Qualifications: - 8–10+ years of dedicated experience in the intermodal transportation sector, with a strong focus on rail freight and logistics operations. - 5+ years of proven managerial experience leading, mentoring, and developing high-performing teams. - Strong track record in customer-facing roles, with expertise in establishing, monitoring, and optimizing Standard Operating Procedures (SOPs) and Key Performance Indicators (KPIs) to drive service excellence. - Demonstrated experience leading and executing strategic initiatives that align operational performance with business growth goals. - Demonstrated experience leading a team through system migrations and efficiency driving technology enhancements. Preferred Qualifications: - Bachelor’s degree in Transportation, Logistics, Supply Chain Management, or a related field. - 5+ years of people leadership experience, specifically managing people leaders. - 10+ years of experience in transportation and logistics operations. - Experience managing complex customer accounts within a 3PL and 4PL environment. - Advanced working knowledge of Tableau or similar data visualization platforms. - Deep understanding of P&L statements, operational metrics, and financial performance management. - Proven track record of leading cross-functional operational improvement initiatives. ## Benefits & Compensation for U.S. Employees Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more.  US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role. Illinois: The target base salary is between $131,000-$152,000 ## About Uber Freight Uber Freight helps companies move goods more reliably and efficiently. We bring together the technology, people, and transportation capacity they need, using real‑time data from millions of shipments to guide smarter decisions. That helps customers spot issues early, avoid costly surprises, and deliver on time. Uber Freight works with 1 in 3 Fortune 500 shippers across North America and manages over $17B in freight. Learn more at [www.uberfreight.com](https://www.globenewswire.com/Tracker?data=aZt5hy_vlUfB4JV2bXcy07lYm1tYPcRFnoBdHC8B5cRzNB_rzPRfHVnpFvogIAjc3WyyZLuFOsz2D8DhJdMdEvmexZ9Ike76l9AqXr036cw=). Candidate Privacy Notice Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our [Candidate Privacy Notice](https://www.uberfreight.com/candidate-privacy-notice/). ## EEOC Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. ## About Uber Freight ## Company Overview - **One-liner**: Uber Freight is a premier logistics partner that unifies managed transportation and multi-modal capacity in a shared operating model, leveraging advanced technology and one of North America’s largest carrier networks. - **Entity Type**: Private (wholly owned subsidiary of Uber Technologies, Inc.) - **Headquarters**: Chicago, Illinois, United States - **Founded**: 2017 - **Founders**: Spun out of Uber Technologies; key leadership includes Lior Ron (co-founder of Uber Freight, departed) and current CEO (not publicly listed). ## Core Business - **Primary industry**: Transportation, Logistics, Supply Chain, and Storage - **Target customers**: B2B – specifically enterprise shippers (1 in 3 Fortune 500 companies), mid-market companies, and carriers. Serves industries including automotive, chemical, construction, CPG, food & beverage, manufacturing, packaging, and retail. - **Mission statement**: To lead the pace of logistics to move the world’s goods, redefining logistics by combining one of the largest multimodal carrier networks with cutting-edge technology and managed transportation expertise. ## Products & Services - **Uber Freight TMS (Transportation Management System)**: A SaaS platform that draws on freight activity across thousands of shipper networks with decades of accumulated data. It provides predictive signals for routing, capacity, and risk management, allowing teams to act earlier rather than react. - **Multi-modal Solutions**: Turn capacity across modes (truckload, LTL, intermodal, etc.) into governed programs aligned with network priorities. Helps shippers protect cost and service targets as conditions change. - **Managed Services**: A single operating layer that aligns procurement decisions, daily execution, and freight settlement. Financial outcomes, service targets, and carrier accountability stay coordinated across the shipment lifecycle. - **Network Intelligence & Carrier Network**: Access to one of North America’s largest multimodal capacity networks, with 18 million total shipments annually and 1.8 billion transactions annually. Customers benefit from network-level patterns translated into market insights. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (subsidiary of Uber Technologies, Inc., which had a market cap of ~$170B as of mid-2026). Prior funding rounds: $500M Series A (Oct 2020, led by Greenbriar Equity Group) and $550M Private Equity Round (Nov 2021). - **Key Metric**: Annual Revenue of $925.5M (2026 estimate); total funding of $1.05B. - **Notable Investors/Partners**: Greenbriar Equity Group, Nvidia (backing), Zeev Ventures, and other institutional investors. - **Growth Signals**: - Manages $17B+ in freight under management. - Saves customers $1B annually; 98% customer retention; average customer tenure of 8.5 years. - Headcount of 2,637 (+3.7% YoY growth). - Active in 42 countries with offices across North America, Europe, and Mexico. - Acquired Transplace in 2021 (a major logistics acquisition) and Leancor. ## Competitive Advantages - **Network scale**: One of the largest multimodal carrier networks in North America, processing 18M shipments and 1.8B transactions annually. - **Data moat**: Decades of accumulated freight data from thousands of shipper networks, providing predictive intelligence and market insights that competitors cannot easily replicate. - **Uber ecosystem**: Backed by Uber’s technology, brand, and talent pool, with access to cross-functional expertise in mobility, data science, and platform engineering. - **End-to-end solution**: Unique combination of TMS, managed services, and multi-modal capacity under a single operating model—unlike fragmented competitors. - **Customer stickiness**: 8.5-year average tenure and 98% retention rate, indicating deep integration into customer supply chains. ## Strategic Focus - **Unified orchestration**: Moving beyond siloed tools to a single system that governs planning, procurement, capacity, and execution in real time. - **Volatility management**: Building systems that see risk earlier, adapt in motion, and protect performance as conditions change (e.g., supply chain disruptions). - **AI and automation**: Leveraging data and AI (including partnership with Nvidia) to deliver predictive signals and autonomous decision-making for shippers and carriers. - **Expansion**: Continued geographic and service line expansion (e.g., intermodal, cross-border Mexico/Canada, managed services). - **Sustainability**: Optimizing routes and modes to reduce carbon footprint and improve efficiency (implied by network intelligence capabilities). ## Why Work Here - **Culture & Values**: Values include "Innovate with Purpose," "Stronger Together" (emphasizing diversity, equity, and belonging), and "Do the Right Thing." The company fosters collaboration where employees feel empowered to be authentic. - **Career Growth**: "Accelerated growth" is a core pillar—employees have access to cross-functional project work, formal training, quarterly feedback, and development conversations. Teams include engineering, data science, operations, sales, and customer service. - **Work Model**: Hybrid– offices in Chicago, Dallas, San Francisco, Northwest Arkansas (including Frisco, TX; Rogers, AR), Monterrey (MX), Netherlands, and others. Many roles (e.g., Logistics Specialist, Account Manager) are listed as hybrid. - **Total Rewards**: Competitive compensation, health insurance, family planning, wellness, personal time off, mental health benefits. - **People & Team**: Described as "friendly, smart, passionate individuals from every walk of life." Many employees come from top tech and logistics companies (e.g., Amazon, Walmart, C.H. Robinson, Uber). - **Impact**: "The potential to change the industry is huge," and employees are motivated by the positive impact on communities and the challenge of moving the world’s goods. - **Employer Rating**: 3.0/5.0 on LinkedIn (155 reviews), with Work-Life Balance at 3.2, Compensation at 3.0, Culture at 3.0, and Career at 2.8. Recent departures include several senior directors (Feb–Mar 2026) but headcount is still growing. - **Active Job Postings**: 68 open positions as of mid-2026, with a +54.5% increase in postings year-over-year. ## Sources 1. [Uber Freight About Us](https://www.uberfreight.com/en-US/about-us) 2. [Uber Freight Careers Page](https://www.uberfreight.com/en-US/careers) 3. [Uber Freight Homepage](https://www.uberfreight.com/en-US) 4. [Uber Freight LinkedIn Profile](https://www.linkedin.com/company/uber-freight) 5. 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