---
title: 'Director of Internal Controls at StubHub'
canonical: 'https://feeny.ai/job/director-of-internal-controls-stubhub-new-york-new-york-yxp0n6tgwhna'
type: 'job'
last_seen: '2026-09-14'
---

# Director of Internal Controls at StubHub

- **Company:** StubHub
- **Location:** New York New York, United States
- **Compensation:** $220k–$275k
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-14
- **Apply:** https://job-boards.eu.greenhouse.io/stubhubinc/jobs/4961669101

## Job description

StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.

The Director of Internal Controls will play a critical role in the continued development and maturation of StubHub's SOX program, internal control framework, risk management processes, and compliance with regulatory requirements as a newly public company. A key priority of this role will be the timely and sustainable remediation of identified material weaknesses and other control deficiencies.

Reporting directly to the Chief Accounting Officer, this individual will lead the internal control function. The Director will serve as a key advisor to senior management, partner cross-functionally with process and control owners, provide regular updates to the Audit Committee and senior leadership, and work closely with the Company's independent auditors.

Location: Hybrid (3 days in office/2 days remote) – New York, NY

What You'll Do:

- Own the continued development, execution, and maturation of StubHub's SOX program as a public company, including establishing sustainable processes, governance, documentation, testing, reporting, and remediation practices across financial and IT controls, including oversight of IT General Controls (ITGCs) and their impact on financial reporting.
- Lead a team providing direction, coaching, performance management, prioritization and professional development.
- Manage the Company's co-sourced internal controls relationship with a Big Four accounting firm, including scope of work, resource allocation, deliverables, timelines, quality, budget, and overall performance.
- Coordinate with external auditors to align on efforts and ensure alignment on conclusions.
- Lead annual SOX walkthrough process and ensure timely identification and assessment of changes to processes, systems, risks, and controls throughout the year.
- Oversee/execute ongoing monitoring and testing of internal controls related to processes to ensure the Company's internal controls are designed and operating effectively.
- Review the testing workpapers prepared by the internal controls team and/or co-sourced resources ensuring quality of the documentation supporting the effectiveness of the controls tested.
- Lead the remediation of identified material weaknesses, significant deficiencies and deficiencies, including root-cause analysis, remediation planning, control redesign, implementation, testing, and validation.
- Lead training programs as it relates to internal controls/SOX compliance. Coordinate with process and control owners regarding SOX documentation, testing, evaluation, and necessary remediation.
- Builds and maintains strong relationships with process and control owners, IT, and other parties as applicable.
- Prepares and presents periodic update reports to senior management and other stakeholders, communicating known controls issues and deficiencies, and discussing strategies for enhancing the control environment and providing updates on SOX program status and material weakness remediation.
- Assesses the impact of known control deficiencies and analyzes the magnitude of design and execution issues reported throughout the year.
- Collaborate frequently on updates on the progress of the SOX program, with reference to status of testing, deficiencies noted, remediation activities, etc.
- Monitor implementation of recommendations made by both the internal and independent auditors to ensure improvements in systems and controls.
- Support management's annual assessment of the effectiveness of internal control over financial reporting and related SEC reporting requirements.

What You’ve Done:

- Bachelor of Science Degree in Accounting, Finance, or other finance related degree.
- Professional certification including CPA and/or CIA.
- Minimum of 10+ years of related audit & accounting experience, preferably gained in both Big Four public accounting and private industry.
- Strong understanding of SOX Section 404 and SEC requirements related to internal control over financial reporting.
- Previous experience remediating material weaknesses and significant deficiencies.
- Strong understanding of IT General Controls (ITGCs), including access controls, change management, IT operations, and the relationship between IT controls and financial reporting controls.
- Strong knowledge of the internal control framework (specifically COSO) and a solid understanding of the concepts of control design and operational efficiency.
- Experience managing and developing teams and managing co-sourced relationships.
- Strong knowledge of US Generally Accepted Accounting Principles (US GAAP).
- Ability to build and maintain strong relationships with business leaders & teams across the organization.
- Ability to work independently and consistently meet stringent deadlines.
- Ability to identify problems, recommend effective solutions, and ensure that those solutions are implemented effectively and timely.
- Familiarity with financial systems as they relate to reviewing and improving internal controls.
- Well-developed communication and presentation skills indicative of an ability to effectively make presentations to and influence senior management, and communicate with all levels of management in a decentralized environment.

What We Offer:

- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
- Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.

The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.

Salary Range $220,000—$275,000 USD

## About Us

StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.

For California Residents: California Job Applicant Privacy Notice found [here](https://img.vggcdn.net/webresources/PDF/Privacy_Notice_for_Job_Applicants_California.pdf)

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.

## About StubHub

## Company Overview
- **One-liner**: StubHub is a leading global ticketing marketplace for live events, connecting fans, sellers, and partners to access an expansive catalog of events worldwide.
- **Entity Type**: Public (NYSE: STUB)
- **Headquarters**: New York, New York, United States
- **Founded**: 2000
- **Founders**: Eric Baker, Jeff Fluhr

## Core Business
- **Primary industry/industries**: Live event ticketing, secondary ticket marketplace, e-commerce
- **Target customers**: B2C (fans attending live events), B2B (sellers, event organizers, content rights holders), and B2C (enterprise partnerships)
- **Mission or purpose statement**: "To give everyone the freedom to access and connect through live experiences."

## Products & Services
- **StubHub Marketplace**: The core platform, a global two-sided marketplace for buying and selling tickets to live events (sports, music, comedy, dance, festivals, theater). It operates in over 200 countries and territories, supports over 30 languages, and accepts payments in over 45 currencies. [stubhub.com](https://stubhub.com)
- **Open Distribution (Direct Issuance)**: A new initiative allowing content rights holders to issue tickets directly through StubHub, improving the fan experience and unlocking new revenue streams. [investors.stubhub.com](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)
- **Advertising Platform**: A new initiative to drive better outcomes for fans and content rights holders and unlock future revenue. [investors.stubhub.com](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)
- **FanProtect Guarantee**: A promise ensuring a zero-breakage ticket-buying experience, guaranteeing that tickets are valid and delivered on time. [newsroom.stubhub.com](https://newsroom.stubhub.com/2026/03/30/understanding-ticketing-how-platforms-like-stubhub-work/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed as a standalone figure post-IPO; the company is publicly traded (NYSE: STUB).
- **Key Metric**: Annual Revenue of $1.7B (2024) [linkedin.com](https://www.linkedin.com/company/stubhub). For Q1 2026, Revenue was $446.0 million, up 12% year-over-year. Gross Merchandise Sales (GMS) for Q1 2026 was $2.2 billion, up 7% year-over-year. [investors.stubhub.com](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)
- **Notable Investors/Partners**: Parent company is viagogo Entertainment, Inc. Key investors in prior rounds include Stephens Group and Viagogo. [linkedin.com](https://www.linkedin.com/company/stubhub)
- **Growth Signals**: 
    - Q1 2026 saw a 7% increase in GMS and a 12% increase in revenue year-over-year.
    - Adjusted EBITDA increased 50% year-over-year to $72.1 million, with margin expanding over 400 basis points to 16%.
    - Full-year 2026 outlook: GMS of $9.9B to $10.1B and Adjusted EBITDA of $400M to $420M.
    - Headcount grew 12.2% year-over-year to 851 employees.
    - In 2024, fans purchased over 40 million tickets from more than 1 million unique sellers.
    - New initiatives in open distribution and advertising are expected to unlock future revenue. [investors.stubhub.com](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)

## Competitive Advantages
- **Global Scale & Selection**: Operates in over 200 countries and territories, with an expansive catalog of events across sports, music, comedy, dance, festivals, and theater. [stubhub.com](https://stubhub.com)
- **Trust & Security**: The FanProtect Guarantee provides a zero-breakage ticket-buying experience, a key differentiator in the secondary market. [newsroom.stubhub.com](https://newsroom.stubhub.com/2026/03/30/understanding-ticketing-how-platforms-like-stubhub-work/)
- **Advanced Pricing Intelligence**: Uses data and technology to offer fair and transparent pricing for tickets.
- **Global Reach**: Supports 33 languages and transactions in 48 currencies, with a presence in over 90 countries and territories.
- **Strong Brand & Scale**: As a leading global marketplace, it has a massive network effect with over 1 million unique sellers and 40 million tickets sold in 2024.

## Strategic Focus
- **Global Expansion**: Continuing to grow its international footprint and make it easier for fans worldwide to access live events.
- **Open Distribution & Advertising**: Developing new initiatives like open distribution (direct issuance) and an advertising platform to create new revenue streams and improve outcomes for fans and content rights holders. [investors.stubhub.com](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)
- **Profitability & Scale**: Focused on disciplined execution to grow globally while increasing profitability through greater scale, as evidenced by the 400+ basis point improvement in adjusted EBITDA margin in Q1 2026.
- **Debt Reduction**: Strengthening the balance sheet, with a $100 million debt reduction in May 2026. [investors.stubhub.com](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)

## Why Work Here
- **Culture & Mission**: StubHub's mission is to give everyone the freedom to access and connect through live experiences, which can be a motivating factor for employees passionate about live events and entertainment.
- **Growth & Scale**: The company is in a strong growth phase (12% revenue growth, 12% headcount growth), offering opportunities for career advancement and impact at a global scale.
- **Engineering & Innovation**: The company is investing in new initiatives like open distribution and advertising, and has a significant technical workforce (245 employees in technical roles). The tech stack includes modern tools like TensorFlow, Tableau, and MySQL. [linkedin.com](https://www.linkedin.com/company/stubhub)
- **Work Environment**: StubHub has a hybrid work model with major offices in New York, Los Angeles, Aliso Viejo, and Atlanta. The company offers a range of roles from engineering to product, design, and business development. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/stubhubinc)
- **Notable Perks**: While specific perks are not detailed in the search results, the company's strong financial performance and focus on growth suggest a stable and well-resourced environment. The company has a significant presence in major tech hubs.
- **Employee Sentiment**: Employer rating on LinkedIn is 2.5/5.0 (909 reviews), with compensation rated 3.1/5.0 and culture rated 2.3/5.0. This suggests areas for improvement in work-life balance and culture, though compensation is viewed more favorably. [linkedin.com](https://www.linkedin.com/company/stubhub)

## Sources
1. [StubHub Careers Page](https://job-boards.greenhouse.io/stubhubinc)
2. [LinkedIn Company Profile](https://www.linkedin.com/company/stubhub)
3. [StubHub Q1 2026 Earnings Release](https://investors.stubhub.com/news/news-details/2026/StubHub-Announces-First-Quarter-2026-Results/default.aspx)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/stubhub)
5. [StubHub Newsroom - Understanding Ticketing](https://newsroom.stubhub.com/2026/03/30/understanding-ticketing-how-platforms-like-stubhub-work/)

## Other roles at StubHub

- [Associate Product Manager - Paid Search](https://feeny.ai/job/associate-product-manager-paid-search-stubhub-new-york-new-york-qsbzsh3a9d3g) — New York New York, United States
- [Senior Software Engineer - Supply Core (Fullstack)](https://feeny.ai/job/senior-software-engineer-supply-core-fullstack-stubhub-aliso-viejo-california-16qhxjmev0qx) — Aliso Viejo California, United States
- [Key Account Manager - Mexico](https://feeny.ai/job/key-account-manager-mexico-stubhub-mexico-city-ciudad-de-mexico-q4t7zga0ts9a) — Mexico City Ciudad de México, Mexico
- [Senior Tax Accountant - Indirect Tax](https://feeny.ai/job/senior-tax-accountant-indirect-tax-stubhub-new-york-new-york-1es5bypeng0h) — New York New York, United States
- [GCS Executive Customer Care Specialist 2](https://feeny.ai/job/gcs-executive-customer-care-specialist-2-stubhub-atlanta-georgia-8nfr5n80kt48) — Atlanta Georgia, United States
- [Engineering Manager - FinTech](https://feeny.ai/job/engineering-manager-fintech-stubhub-los-angeles-california-91xdrtv6m7nz) — Los Angeles California, United States
- [Manager, International Income Tax](https://feeny.ai/job/manager-international-income-tax-stubhub-new-york-new-york-ghh03tdgtc8s) — New York New York, United States
- [Senior Tax Accountant - Income Tax](https://feeny.ai/job/senior-tax-accountant-income-tax-stubhub-new-york-new-york-a8mvntjnpwr5) — New York New York, United States
- [Engineering Manager - FinTech](https://feeny.ai/job/engineering-manager-fintech-stubhub-new-york-new-york-pb8v0f8dbv3y) — New York New York, United States
- [Staff Product Designer](https://feeny.ai/job/staff-product-designer-stubhub-new-york-new-york-sdrttnfa695s) — New York New York, United States