---
title: 'Director of IT at Emergence Software'
canonical: 'https://feeny.ai/job/director-of-it-emergence-software-united-states-n20b5sbaaqsd'
type: 'job'
last_seen: '2026-11-07'
---

# Director of IT at Emergence Software

- **Company:** Emergence Software
- **Location:** United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/emergence/559ef751-8cfc-4a40-85fc-7ee830f01a4d

## Job description

Emergence Director of IT, Emergence | Remote, U.S.-based | Full-Time

## About the role

Emergence is hiring its first dedicated IT hire. This is a foundational role: you will build the portfolio IT function from the ground up, serving as the primary owner of IT across our holding company and portfolio companies. You will work closely with a fractional senior IT/Security advisor who owns the architecture with you, and a managed service provider for day-to-day delivery. You are not expected to run every company's IT — you are expected to know the portfolio well enough to centralize what creates leverage across companies, leave alone what a company already does well, and know the difference.

## What you'll do

Acquisition integration

- Run the IT workstream for every acquisition: inventory the stack, map access, stand up accounts and devices, wire the company into Emergence systems
- Build the Day 1-100 integration playbook this function currently lacks, then run it at roughly three closes a quarter

Identity, access, and operations

- Build and operate the joiner/mover/leaver standard across the portfolio, including offboarding completeness
- Operate the identity platform after selection and rollout (selection is in-flight, informed by a portfolio audit underway)
- Own the living inventory of tools, accounts, admin credentials, licenses, and renewal dates that every consolidation and security decision depends on

Vendors and shared services

- Manage the MSP relationship and SLA for portfolio companies that consume central IT delivery
- Own vendor contracts, renewals, license consolidation, and portfolio volume pricing
- Build the back-end connections that feed our cross-portfolio data platform

## Who you are

- 6-10 years in hands-on IT operations, systems administration, or MSP/consulting delivery, with at least 3 in an IT leadership role
- Experience running IT across multiple companies, clients, or business units at once — not a single-company environment, however well run
- Experience owning the IT workstream of an acquisition — due diligence, Day 1 readiness, and post-close systems rationalization and migration
- Deep understanding of tradeoffs between centralized and decentralized IT delivery; you are a vocal advocate for what works well and what doesn’t
- Fluent in identity and access operations (Okta, Entra, JumpCloud, or similar): SSO, provisioning, lifecycle workflows
- Comfortable walking into a company with no documentation and systematically mapping what exists
- Strong vendor and license management instincts: contracts, renewals, SLAs, consolidation
- You build the playbook rather than execute one handed to you
- Excellent business stakeholder management skills - you can professionally engage at all levels of the organization

Bonus points

- Prior experience in a PE portfolio or holding company
- Admin depth in both Google Workspace and Microsoft 365 (we run both today)
- Experience in regulated segments like healthcare, finance, or defence where compliance is integral to IT operations

## Compensation

- We offer competitive compensation and a full benefits package. The base salary range for this role is $140,000–$175,000, plus a performance-based bonus. Placement within the range is based on job-related factors including experience, skills, qualifications, and location.

Location

- Remote, U.S.-based.

## About Emergence Software

## Company Overview
- **One-liner**: Emergence Software is a permanent equity partner that provides long-term capital and strategic support to high-potential B2B software companies.
- **Entity Type**: Private (family office / PE/Buyout firm)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2023
- **Founders**: Led by Henry Zhang (founder/CEO); backed by The Pritzker Organization

## Core Business
- **Primary industry**: Private equity / investment management, with a focus on technology and software.
- **Target customers**: B2B software companies generating between $2M and $20M in revenue that are seeking patient, permanent capital rather than a traditional exit-driven investment.
- **Mission or purpose statement**: “To foster enduring growth stories that will shape the industry for decades to come” by building a thriving ecosystem through software and data.

## Products & Services
- **Permanent Equity Capital**: Long-term, non-dilutive capital investments with no fixed exit timeline, designed to support growth without the pressure of a typical fund lifecycle.
- **Strategic & Operational Support**: Tailored guidance on go-to-market, product strategy, and scaling operations, leveraging the network of The Pritzker Organization.
- **Portfolio Ecosystem**: Access to a curated network of portfolio companies (e.g., Gemtalk Systems, AlgoDriven, MedEvolve, PureInfluence, NYVUS) for cross-collaboration and best practice sharing.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed.
- **Key Metric**: Has made 6 investments since inception (latest deal: Gemtalk Systems, April 2026). Total assets under management not disclosed.
- **Notable Investors / Partners**: The Pritzker Organization (backer), 53 Stations, Asymmetric.
- **Growth Signals**: Rapid portfolio build (6 deals in ~3 years), active deal flow, and a team of 27 professionals as of 2026.

## Competitive Advantages
- **Permanent Capital Structure**: Unlike traditional PE funds, Emergence does not need to exit investments within a set timeframe, allowing long-term value creation.
- **Pritzker Affiliation**: Backed by The Pritzker Organization, a multi-billion dollar family office with deep industry connections and operational expertise.
- **Niche Focus**: Concentrates exclusively on B2B software companies with $2M–$20M revenue, a segment often underserved by larger PE firms.
- **Founder-Friendly Approach**: Positions itself as a partner rather than a controller, seeking to preserve founder autonomy.

## Strategic Focus
- **Current priorities**:
  - Expand portfolio by investing in additional high-growth B2B software companies.
  - Deepen support for existing portfolio companies through operational resources and network access.
  - Build a differentiated ecosystem where portfolio companies can share technology and go-to-market capabilities.
- **Growth direction**: Continue to be a “permanent equity partner” while scaling the team and investment capacity organically.

## Why Work Here
- **Culture highlights**: Small, boutique firm (27 employees) with a collaborative, long-term mindset. Emphasis on building enduring businesses rather than chasing quick returns.
- **Remote / hybrid policy**: Not publicly specified; headquarters in Palo Alto suggests an in-office expectation, but flexibility may be offered.
- **Notable perks or engineering culture**: As a PE firm, roles are likely in investment, operations, and finance rather than pure engineering. Perks typical of a family office environment (e.g., competitive compensation, direct exposure to deal-making, mentorship from Pritzker network).
- **For job seekers**: A chance to work closely with a small team on high-impact investments, with direct access to the resources of a major family office. Ideal for candidates passionate about B2B software and long-term value investing.

## Sources
1. [emsoft.com](https://www.emsoft.com/)
2. [pritzkerorg.com](https://pritzkerorg.com/investment/emergence-software/)
3. [pitchbook.com](https://pitchbook.com/profiles/company/538967-26)
4. [cbinsights.com](https://www.cbinsights.com/company/emergence-software)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/emergence)

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