---
title: 'Director of IT, Security & Infrastructure (d/f/m) at Taxfix'
canonical: 'https://feeny.ai/job/director-of-it-security-infrastructure-d-f-m-taxfix-berlin-pqc3rm535xqn'
type: 'job'
last_seen: '2026-09-07'
---

# Director of IT, Security & Infrastructure (d/f/m) at Taxfix

- **Company:** Taxfix
- **Location:** Berlin, Germany
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-25
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.ashbyhq.com/taxfix.com/f1186b52-9141-48cb-a9d8-ff63f7022440/application

**Skills:** MDM, Identity and Access Management, SaaS tooling, GDPR, DSGVO, SOC 2, Agentic infrastructure, AI infrastructure, CI/CD pipelines, Credential vaults

> Lead the transformation of IT from a support function to a strategic internal platform. Define infrastructure and security strategy, manage core IT operations, and build a high-performing team to enable the company's agentic ambitions.

## Job description

## OUR STORY:

Every year millions of people are either filing their taxes in fear or giving up on their tax refund altogether. We're working on fixing that. Our intuitive app enables anyone, regardless of education or background, to file their taxes with newfound confidence.

Spread across Germany, Spain and the UK, the team at Taxfix Group with its brands Taxfix and Steuerbot, is a compassionate group of solution-finders. We speak our minds openly, and with over 400 professionals, including tax experts, developers, and IT security experts, we're rich in ideas and voices. The group has facilitated more than 3.5 billion euros in tax refunds for its customers since its founding in 2016.

## THE OPPORTUNITY:

Taxfix is building something most companies only talk about: a fully agentic infrastructure layer that every team in the company will depend on. And right now, IT is either the foundation that makes that possible — or the bottleneck that slows it down.

As our Director of Security & IT, you are the difference between those two outcomes. This is not a traditional IT Director role. You won't be managing tickets or keeping the lights on. You'll be building a platform function from the ground up — one that gives every hybrid human-agent team at Taxfix the speed, security, and confidence to move without friction. Reporting to our Chief People Officer and working closely with our Systems Engineer and cross-functional partners across Engineering, Legal, Finance, and People Ops, you'll define the infrastructure and security foundation that turns our agentic ambitions into reality.

The best outcome in this role isn't that IT stays out of the way — it's that IT raises the bar for how the whole organization operates. You'll set standards that others build to, make calls that shape Taxfix's security posture for years, and build the infrastructure layer that our agentic ambitions depend on. This role comes with real authority and real accountability. If you want to be the person who defines what modern IT looks like at a company that's genuinely building the future of work — this is that job.

## YOUR RESPONSIBILITIES:

- Own the vision and roadmap for Taxfix's internal infrastructure and tooling layer, driving the transition from IT as a ticket-resolving function to an internal platform product that enables every hybrid human-agent team to move faster and more securely.
- Lead and develop the IT team — including helpdesk, systems engineering, and the incoming Security & Platform Engineer — ensuring clear ownership, structured growth paths, and a high-performing team culture through a period of significant structural change.
- Own all core IT operations: device management (MDM), identity and access management, workplace technology, SaaS tooling, third-party network provider relationship, and hardware provisioning — maintaining reliability, cost controlling and service quality while progressively raising the bar on what "good" looks like.
- Set the security strategy and posture for Taxfix's systems and agent ecosystem, embedding security continuously into platform infrastructure rather than applying it as a gate at the end.
- Work closely with our Systems Engineers and the agentic framework team to build and document the agentic platform layer — including secure sandboxes, credential vaults, and CI/CD pipelines — ensuring infrastructure decisions support the organisation's agentic ambitions.
- Own IT-specific risk management, compliance controls, and audit readiness across internal systems and infrastructure, partnering with Legal, Compliance, and enterprise risk owners on GDPR/DSGVO, SOC 2, and applicable financial regulatory requirements.
- Manage supplier relationships and lead the build and lead the build/buy/partner evaluation, making a long-term recommendation grounded in both technical and business considerations.
- Be the business-facing voice for IT in leadership conversations — translating infrastructure and security decisions into clear business terms and building trusted relationships with Engineering, Legal, Finance, and People Ops.
- Define and track platform health metrics, service quality, and internal adoption — including establishing internal NPS for IT services as a baseline, driving measurable reductions in ticket volume and mean time to resolution, and reporting transparently on the agentic infrastructure layer.

## YOUR PROFILE:

- You have proven experience leading an IT or infrastructure function at a scale-up or regulated tech company — including ownership of core IT operations such as helpdesk, MDM, identity management, and workplace technology. You know what it takes to run these reliably while simultaneously raising the ambition of what the function can be.
- You have built or are capable of building a platform mindset in a team that has historically operated as a support function — you understand what that shift requires culturally, structurally, and in terms of how success gets measured.
- You bring strong enough technical depth to have credible, substantive conversations with engineers — you can interrogate technical decisions, ask the right questions, and know when to push back.
- You are security-literate and have hands-on experience setting security strategy: you understand the threat landscape, have navigated compliance and audit obligations in a regulated environment, and know what good security posture looks like at both the infrastructure and application layer.
- You have experience with agentic or AI infrastructure, or you bring genuine curiosity and a track record of fast learning in emerging technical domains — this space is moving quickly, and so are we.
- You have managed vendors and external partners, including evaluating and making build/buy/outsource decisions, and you're comfortable owning those relationships end to end.
- You are familiar with the compliance and data obligations that come with operating in a regulated environment — financial services, tax, or similar — and you've translated those obligations into practical infrastructure and process decisions.
- You are comfortable with ambiguity and energised by the opportunity to help shape a function that is being designed in real time — you don't wait for a playbook; you help write it.
- You grow the people around you: you see early-career team members and ambitious engineers as people to invest in, and you create the conditions for them to do their best work.
- You are ego-light: you are comfortable with invisible success — the best outcome is that teams don't notice IT because everything works — and you are willing to tell leadership when a request isn't feasible and explain why in terms that land.

WHY TAXFIX?

- A chance to do meaningful, people-centric work with an international team of passionate professionals.
- Holistic well-being with free mental health coaching sessions.
- A monthly allowance to spend on an extensive range of services that you can use and roll over as flexibly as you like.
- Employee stock options for all employees—because everyone deserves to benefit from the success they help to create.
- 30 annual vacation days and flexible working hours.
- A generous learning budget to support your personal and professional development and guidance from our internal L&D experts.
- Work from abroad for up to six weeks every year. Just align with your team, and then enjoy your trip.
- Plenty of opportunities to socialise as a team. In addition to internal meetups, our international team hosts regular get-togethers—virtually and in person when possible.
- Free tax declaration filing, of course, through the Taxfix app—and internal support for all personal tax-related questions.
- Have a four-legged friend in your life? We’re happy to have dogs join us in the office.

Excited? So are we. Learn more about Team Taxfix https://medium.com/taxfix on our blog and get a glimpse of our culture.

At Taxfix, we believe that incredible things happen when you have a wealth of perspectives and experiences. We're proudly committed to equal employment and development opportunities no matter your gender, race, religion, age, sexual orientation, colour, disability, or place of origin. To help mitigate any potential unconscious biases, we ask that you refrain from including your picture, age, or marital status on your CV. Let your experiences speak for themselves.

Not sure if you meet all the requirements for this role? Please apply anyway. You might bring something special to the team that we hadn't considered previously.

## About Taxfix

## Company Overview
- **One-liner**: Taxfix is Europe’s leading AI-native digital tax platform that simplifies tax filing for individuals across Germany, the UK, and Spain.
- **Entity Type**: Private (Late Stage) – Over €330 million in total funding from top-tier investors.
- **Headquarters**: Berlin, Germany (with offices in Madrid, London, Fellbach/Stuttgart, and Tallinn)
- **Founded**: 2016
- **Founders**: Not publicly available in provided sources (CEO Martin Ott and CPO Mohamed Omaizat lead the company)

## Core Business
- **Primary industry**: Fintech / Digital Tax Solutions
- **Target customers**: B2C – individuals, employees, students, parents, and freelancers who need help filing taxes.
- **Mission/purpose**: “Enable financial participation for everyone” and “fix finance for all” – making tax filing simple, accurate, and stress-free.

## Products & Services
- **Taxfix Platform (Self-Service & Assisted)**: A mobile and web application that uses AI and real tax experts to guide users through filing their tax returns. In Germany, users can file fully DIY or with expert assistance; in the UK and Spain (formerly TaxScouts, now rebranded to Taxfix), the service connects users with accredited accountants. The platform is designed to adapt to different life moments and local tax complexities.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total funding of over €330 million (as of 2025) [[taxfix.de](https://taxfix.de/en/about-us/)]
- **Notable Investors**: Index Ventures, Valar Ventures, Creandum, Redalpine, OTPP (via TVG) [[taxfix.de](https://taxfix.de/en/about-us/)]
- **Growth Signals**:
  - Over 8 million tax submissions handled across Germany, the UK, and Spain [[taxfix.com](https://taxfix.com/en-uk/about/)]
  - Over €4.5 billion recovered for customers [[taxfix.de](https://taxfix.de/en/about-us/)]
  - Rated “Excellent” (4.8/5) from 6,500+ Trustpilot reviews [[taxfix.com](https://taxfix.com/en-uk/about/)]
  - 400+ employees across five offices [[taxfix.de](https://taxfix.de/en/about-us/)]
  - Rebranded TaxScouts to Taxfix in 2024/2025, unifying the brand across Europe [[taxfix.com](https://taxfix.com/en-uk/about/)]
  - Clear path toward profitability, backed by strong investor confidence [[taxfix.de](https://taxfix.de/en/about-us/)]

## Competitive Advantages
- **AI-native technology**: AI is embedded in the core product and operations, not an add-on, enabling scale and personalization.
- **Hybrid human + AI model**: Combines intelligent automation with a network of 150+ accredited accountants, ensuring accuracy and trust.
- **Pan-European presence**: Operating in three major markets (Germany, UK, Spain) with localized solutions, giving a scale advantage over local-only competitors.
- **Strong brand and user trust**: High ratings and millions of filings create a virtuous cycle of credibility and word-of-mouth growth.
- **Deep investor backing**: Over €330M in funding from top VCs provides a long runway and resources for expansion.

## Strategic Focus
- Continue scaling across Europe, leveraging AI to improve product efficiency and user experience.
- Unify the brand under Taxfix after the TaxScouts rebrand, strengthening market position in the UK and Spain.
- Drive toward profitability while maintaining growth and investing in technology.
- Expand the assisted product offering and deepen partnerships with accountants and financial institutions.

## Why Work Here
- **Culture**: Open, inclusive, and collaborative. Employee Resource Groups include the Lavender Circle (LGBTQ+) and Women at Taxfix. The company actively embeds diversity, equity, inclusion, and belonging into the employee journey [[taxfix.de](https://taxfix.de/en/careers/)].
- **Work model**: Hybrid setup – employees can choose remote or work from vibrant offices in Berlin, Madrid, London, Fellbach/Stuttgart, or Tallinn. 30 days of annual working abroad + 30 days of annual vacation allowance [[taxfix.de](https://taxfix.de/en/careers/)].
- **Professional development**: Annual learning budget, unlimited LinkedIn Learning access, workshops, and training tailored to individual goals [[taxfix.de](https://taxfix.de/en/careers/)].
- **Compensation & ownership**: All employees receive a stake in the company through a Virtual Stock Option Plan (VSOP) [[taxfix.de](https://taxfix.de/en/careers/)].
- **Wellbeing**: Mental health resources, wellness sessions, and up to 10 free therapy sessions per year via Nilo [[taxfix.de](https://taxfix.de/en/careers/)].
- **Impact days**: Two paid days per year for volunteering with causes employees care about [[taxfix.de](https://taxfix.de/en/careers/)].
- **Onboarding**: A four-day program introducing new joiners to the mission, culture, and ways of working [[taxfix.de](https://taxfix.de/en/careers/)].
- **Company language**: English is the official company language, making it accessible to international talent [[taxfix.de](https://taxfix.de/en/careers/)].

## Sources
1. [taxfix.de - Careers](https://taxfix.de/en/careers/)
2. [taxfix.de - About Us](https://taxfix.de/en/about-us/)
3. [taxfix.com - About (UK)](https://taxfix.com/en-uk/about/)
4. [LinkedIn - Taxfix SE](https://de.linkedin.com/company/taxfix)
5. [jobs.ashbyhq.com - Taxfix Open Positions](https://jobs.ashbyhq.com/taxfix.com)

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