---
title: 'Director of Operations at Clinically AI'
canonical: 'https://feeny.ai/job/director-of-operations-clinically-ai-san-diego-5jw2w4kmmwt3'
type: 'job'
last_seen: '2026-11-08'
---

# Director of Operations at Clinically AI

- **Company:** Clinically AI
- **Location:** San Diego, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.ashbyhq.com/ClinicallyAI/a0f421bd-1ad4-4dd7-bf29-430214e8c8df

## Job description

## About Clinically AI

Clinically AI is a rapidly scaling healthcare AI company transforming how behavioral health and healthcare organizations manage clinical documentation, compliance workflows, chart auditing, and operational efficiency through artificial intelligence.

Our platform helps clinicians, compliance teams, administrators, and healthcare organizations reduce administrative burden, improve documentation quality, strengthen audit readiness, and operate more efficiently. We're profitable, expanding rapidly, and engineering our way through some of the hardest problems in healthcare and AI governance.

The Opportunity

We are seeking a Director of Operations to build and lead the operational backbone behind Clinically AI's next stage of growth.

This is a strategic, high-ownership leadership role for someone who thrives on turning ambiguity into structure. You will work directly with the executive team to translate our 2026 themes — Be Known, Be Used, Scale — into the processes, systems, and metrics that keep Engineering, Sales, Implementation, Support, and Marketing aligned and accountable. As we scale, you will own the operations function end-to-end, with the opportunity to build and grow a team as scope expands.

## What You'll Own

- Own the operational strategy behind Clinically AI's company-wide themes, translating executive priorities into clear processes, metrics, and workflows across every department.
- Build cross-departmental operating rhythms so Engineering, Sales, Implementation, Support, and Marketing stay aligned on priorities and progress.
- Design and own standard operating procedures company-wide — how we launch, escalate, close deals, and report performance.
- Define leading and lagging indicators for every team and theme, with a focus on 2026 growth and scalability.
- Own the end-to-end process for incoming development escalations, ensuring they're captured, prioritized, and tracked against business impact and customer risk.
- Drive the standard release checklist across every feature launch — implementation playbooks, sales enablement, marketing and customer communications, and support documentation — with a clear owner and measurable adoption goals for each.
- Own the CRM architecture (fields, stages, automations) to ensure clean data, enforced policies, and accurate handoffs from Sales to Finance and Implementation.
- Build and maintain leadership-facing dashboards for revenue, customer health, and funnel performance.
- Lead cross-functional coordination on security and compliance programs, including SOC 2, HIPAA, and ISO/IEC 42001 for AI governance.
- Serve as the operating partner to the executive team on high-priority strategic initiatives — new product lines, major partnerships — ensuring they're scoped, tracked, and delivered on time.
- Own the company's operational tool stack (CRM, project management, documentation, support desk) and the integrations that connect them.
- Build and grow the operations function as the company scales, including future hiring and team structure.

## What We're Looking For

- Operational Leadership. You've led operations, revenue operations, or business operations at a fast-growing SaaS company and know how to build structure without slowing the business down.
- Cross-Functional Systems Ownership. You're equally comfortable configuring a CRM field as you are running a leadership alignment meeting — and you know how to translate between technical and non-technical teams.
- Process Design at Scale. You design intake workflows, release processes, and team handoffs that hold up as headcount doubles, not just processes that work today.
- Data & Reporting Rigor. You default to asking “what problem are we solving?” and “how will we know it worked?” — and you build the dashboards and reporting to answer both.
- Security & Compliance Fluency. You're comfortable coordinating cross-functional work around SOC 2, HIPAA, and AI governance frameworks like ISO/IEC 42001, even if you're not the compliance expert in the room.
- Executive Partnership. You've operated as a direct partner to founders or executive leadership, turning strategic decisions into clear, trackable execution plans.
- Startup Execution. You thrive in fast-moving, early-stage environments and are comfortable moving between big-picture strategy and hands-on execution in the same day.

Required Qualifications

- 5+ years of experience in business operations, revenue operations, or a similar leadership role, ideally in SaaS (healthtech or B2B strongly preferred).
- Track record of owning cross-functional programs spanning Engineering, Sales, Marketing, and Customer Success.
- Direct experience partnering with founders or executive leadership on company-wide strategic initiatives.
- Strong hands-on fluency with CRM tools (HubSpot, Salesforce, or similar), project/issue tracking (Jira, Asana, ClickUp, etc.), documentation tools (Confluence, Notion, Google Workspace), and reporting/analytics.
- Demonstrated experience designing and improving processes — intake workflows, release processes, order flows, and handoffs between teams.
- Comfort working around security and compliance efforts (SOC 2, HIPAA, ISO/IEC 42001, or similar frameworks) even without deep compliance expertise.
- Excellent written and verbal communication skills — SOPs, release notes, and facilitating leadership alignment.
- High ownership mindset: you identify gaps, propose solutions, and drive them to completion without waiting to be asked.

## Preferred Qualifications

- Background in behavioral health, healthcare, or another regulated industry.
- Prior experience at a high-growth startup where revenue scaled quickly.
- Experience building or scaling an operations function or team, not just running one.
- Prior involvement in implementing or maintaining SOC 2 / HIPAA / ISO-compliant controls or similar frameworks.

## Compensation & Benefits

Base salary: $150,000–$175,000

Actual compensation will depend on experience, scope, and overall alignment with the role. Equity participation is an important component of our compensation philosophy.

We offer competitive compensation, stock options, unlimited PTO, medical, dental, and vision coverage, and a 401(k) with company match and Roth option.

## Equal Employment Opportunity

Clinically AI provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, or any other characteristic protected by applicable law.

## About Clinically AI

## Company Overview
- **One-liner**: Clinically AI provides an AI-powered platform for behavioral health organizations to automate clinical documentation, ensure compliance, and reduce administrative burden.
- **Entity Type**: Private (Startup)
- **Headquarters**: San Diego, California, United States
- **Founded**: 2023
- **Founders**: Ross Young (CEO) and Elijah Lipsky (CTO)

## Core Business
- **Primary industry**: Healthcare IT / Behavioral Health Technology
- **Target customers**: B2B; behavioral health organizations including private practices, group practices, and multi-state networks; clinicians, case managers, and compliance teams.
- **Mission or purpose statement**: To support clinicians by using AI to reduce administrative burden, minimize compliance risk, and help care teams spend more time with people—not in clicks. The company believes in "augmented intelligence, not artificial replacement."

## Products & Services
- **Clinical Notes AI**: An AI-powered documentation tool that generates accurate, individualized clinical notes in seconds. It is "Chart-Aware," meaning it understands the longitudinal client record and documents in context. It aligns with service lines, treatment plans, and client goals.
- **Comply**: A real-time chart auditing tool that aligns with an organization's best practices and regulations to provide chart quality metrics and catch issues before they become problems.
- **Front Door**: A referral support tool for program placement and summarization (currently in beta).
- **Supervise**: A supervision tool with insights for supervising staff and associates (coming soon).

## Market Standing
- **Valuation/Market Cap**: Not publicly available.
- **Key Metric**: Total Funding – Not publicly available. The company is privately held and has not disclosed funding rounds.
- **Notable Investors/Partners**: Not publicly disclosed. The company lists "Technology Partners" on its website but does not name specific investors.
- **Growth Signals**: The company has grown from 13 to 21 employees (+40% YoY) as of mid-2026. It has a LinkedIn following of 3,465 (+79.3% yearly growth). It is used by "thousands of clinicians nationwide." The company reports a 60-80% reduction in documentation time and a 40% reduction in payer reviews for level of care placement.

## Competitive Advantages
- **Purpose-built for behavioral health**: Unlike general AI scribes, Clinically AI is designed specifically for the workflows, regulations (e.g., FERPA, HIPAA), and service lines of behavioral health and integrated care.
- **EHR agnostic**: The platform integrates with any web-based EHR, allowing organizations to keep their existing systems.
- **Ethics-first, clinician-centered AI**: The company emphasizes "augmented intelligence" and that clinical judgment directs the AI, not the other way around. They offer zero data retention options and are SOC 2 certified.
- **Chart-aware AI**: The AI understands the full longitudinal client record, not just a single session, leading to more accurate and contextual documentation.

## Strategic Focus
- **Scaling the platform**: The company is actively hiring across engineering, product, sales, and clinical informatics to support growth.
- **Expanding product suite**: Moving beyond notes into compliance, referral management, and supervision tools.
- **Deepening EHR integrations**: Ensuring seamless integration with the leading EHR platforms used in behavioral health.
- **Building for enterprise**: Offering solutions for solo practitioners, group practices, and large multi-state networks.

## Why Work Here
- **Culture**: The company describes itself as a team of "creatives, clinicians, product thinkers, engineers, and behavioral health advocates." They value mission-driven work, transparency, and ethical technology. They are "allergic to buzzwords."
- **Remote-first**: The company is fully remote, with team members distributed across the US and Spain. They emphasize "Work Anywhere. Impact Everywhere."
- **Impact**: Employees work on tools that directly support clinicians doing "some of the hardest, most human work there is." The company is focused on solving real problems in behavioral health.
- **Growth**: As an early-stage company, there is room for employees to grow professionally and personally as the company scales.
- **Diversity & Inclusion**: Clinically AI is an equal opportunity employer committed to building a team that reflects the diversity of the communities they serve.

## Sources
1. [clinicalnotes.ai](https://www.clinicalnotes.ai/index.html)
2. [clinicalnotes.ai - Careers](https://www.clinicalnotes.ai/about/careers.html)
3. [LinkedIn - Clinically AI](https://www.linkedin.com/company/clinically-ai-1)
4. [clinicalnotes.ai - Executive Team](https://www.clinicalnotes.ai/about/meet-our-executive-team.html)
5. [clinicalnotes.ai - Careers (alt)](https://www.clinicalnotes.ai/1moved-careers.html)

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