---
title: 'Director of Operations at DNAM Brands'
canonical: 'https://feeny.ai/job/director-of-operations-dnam-brands-beverly-hills-bpqqqjg074kx'
type: 'job'
last_seen: '2026-09-10'
---

# Director of Operations at DNAM Brands

- **Company:** DNAM Brands
- **Location:** Beverly Hills, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-12
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/silhouette/96d75b8f-9b7a-40c2-b0c4-7543acf7fbb0

## Job description

DNAM Brands is a family-owned and operated company that owns and licenses a portfolio of globally recognized fashion and lifestyle brands, including Von Dutch, Ed Hardy, Valentino Orlandi, Allbirds, Badgley Mischka, and more.As we continue to scale our wholesale, direct-to-consumer, and global distribution business, we are seeking an experienced Director of Operations to lead and optimize our end-to-end operational infrastructure. This executive leadership role is responsible for overseeing logistics, fulfillment, inventory flow, third-party warehouse operations, customer experience, ecommerce operations, and cross-functional execution. Reporting directly to executive leadership, the Director of Operations will build scalable operational processes, lead strategic initiatives, and ensure flawless execution across product launches, wholesale fulfillment, e-commerce operations, and international supply chain management. The ideal candidate is a strategic leader who enjoys solving complex operational challenges, building high-performing teams, and creating scalable processes that support rapid business growth.

## Responsibilities

Operations Leadership & Cross-Functional Management

- Lead the company's day-to-day operational strategy across e-commerce, wholesale, warehouse, logistics, inventory, and fulfillment
- Partner closely with Executive Leadership, Production, Planning, Sales, E-commerce, Marketing, Customer Experience, and Finance to ensure operational alignment across all business functions
- Own operational execution across all sales channels, including:
- Shopify Plus
- TikTok Shop
- Wholesale
- Marketplace & Future Commerce Channels
- Lead weekly operational meetings, launch readiness meetings, and executive business reviews
- Develop project plans, timelines, dashboards, and presentations to communicate operational performance and strategic initiatives
- Create contingency plans to mitigate operational risks, supply chain disruptions, and inventory challenges

Logistics & Supply Chain Management

- Oversee domestic and international logistics from manufacturing partners through final warehouse delivery
- Manage relationships with freight forwarders, customs brokers, parcel carriers, and transportation providers
- Coordinate inbound ocean and air shipments while monitoring delivery timelines and transportation costs
- Track freight expenses, landed costs, duties, and shipping performance by purchase order
- Ensure all import documentation, commercial invoices, packing lists, and customs documentation are accurate and compliant
- Collaborate closely with Production and Planning teams to ensure inventory arrives on schedule for launches and customer commitments

Warehouse & Fulfillment Operations

- Lead relationships with internal warehouse teams and third-party logistics (3PL) providers
- Ensure accurate receiving, inventory management, order fulfillment, and shipping performance
- Monitor warehouse productivity, order accuracy, shipping SLAs, and operational KPIs
- Review warehouse capacity planning to support business growth and seasonal demand
- Oversee warehouse supply management, packaging materials, and operational readiness
- Review fulfillment performance and implement continuous process improvements

E-Commerce & Omni-channel Operations

- Partner closely with the E-commerce team to ensure operational excellence across all digital channels
- Support product launches, promotional campaigns, inventory synchronization, and order fulfillment
- Oversee operational execution for:
- Shopify Plus
- TikTok Shop
- Wholesale accounts
- Pop-up events
- Retail partnerships
- Ensure inventory accuracy across all sales channels
- Coordinate launch readiness with Marketing, Creative, Customer Service, and Warehouse Operations

Customer Experience & Reverse Logistics

- Partner with Customer Service leadership to improve the post-purchase customer experience
- Monitor fulfillment-related customer issues and implement operational improvements
- Oversee returns management, reverse logistics, and returns platform performance
- Analyze customer feedback to identify recurring operational issues and improve service levels
- Develop scalable processes that improve delivery accuracy, speed, and customer satisfaction

Inventory & Operational Planning

- Partner with Planning, Production, and Finance to forecast inventory needs and operational capacity
- Monitor inventory flow from factories through warehouse receipt and customer fulfillment
- Identify inventory risks and recommend operational solutions to support business objectives
- Improve inventory visibility and reporting across departments

Vendor & Partner Management

- Serve as the primary operational contact for logistics providers, warehouse partners, freight companies, and key vendors
- Manage vendor performance through service level agreements (SLAs), KPIs, and ongoing business reviews
- Negotiate operational services where appropriate while maintaining high service standards
- Review and approve operational invoices related to warehousing, freight, logistics, and fulfillment

Process Improvement & Operational Excellence

- Evaluate operational workflows and identify opportunities to improve efficiency, scalability, and profitability
- Develop and maintain Standard Operating Procedures (SOPs) across warehouse operations, logistics, inventory management, fulfillment, and customer operations
- Lead cross-functional process improvement initiatives using data and operational metrics
- Introduce automation, technology, and AI-powered operational tools where appropriate to improve business performance

Compliance & Risk Management

- Ensure compliance with operational policies, transportation regulations, customs requirements, and company standards
- Support annual operational audits in partnership with Finance and Human Resources
- Oversee operational insurance requirements and Certificates of Insurance (COIs) for vendors and partners
- Identify operational risks and implement preventative solutions to minimize disruption

Leadership & Team Development

- Build, mentor, and develop high-performing operations, warehouse, and logistics teams
- Establish clear performance expectations, KPIs, and professional development plans
- Foster a collaborative, accountable, and solutions-oriented culture across departments
- Partner with Human Resources on recruiting, onboarding, organizational planning, and succession development

## Qualifications

- Bachelor's degree in Supply Chain Management, Operations, Business Administration, Logistics, or a related field
- 8+ years of progressive leadership experience in operations, supply chain, logistics, fulfillment, or warehouse management
- Experience within fashion, apparel, accessories, consumer products, or omni-channel retail preferred
- Strong understanding of:
- Direct-to-Consumer (DTC) operations
- Wholesale distribution
- Shopify Plus
- Warehouse operations
- Inventory management
- International freight and logistics
- Third-party logistics (3PL)
- Proven experience managing cross-functional teams and external operational partners
- Strong analytical skills with experience using operational dashboards, KPIs, and reporting tools
- Excellent project management and organizational skills
- Experience developing SOPs and implementing scalable operational processes
- Strong communication, leadership, and problem-solving abilities
- Comfortable working in a fast-paced, entrepreneurial, high-growth environment

## About DNAM Brands

## Company Overview
- **One-liner**: DNAM Brands is a global fashion group specializing in end-to-end manufacturing, brand licensing, e-commerce, and distribution for a portfolio of premium apparel and accessories.
- **Entity Type**: Private (family-owned)
- **Headquarters**: Beverly Hills, California, United States
- **Founded**: 2001
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Retail Apparel and Fashion
- **Target customers**: B2B (wholesale accounts, major department stores, independent retailers), B2C (direct-to-consumer e-commerce), and brand licensing partners
- **Mission**: To combine global reach with boutique-level service, delivering elevated collections with precision and consistency across design, production, and distribution.

## Products & Services
DNAM Brands offers a vertically integrated suite of services and manages a portfolio of owned and licensed brands.

- **Creative & Design**: In-house team delivering brand identity, visual direction, and concept-to-collection development for apparel, accessories, and lifestyle products.
- **Sampling & Production**: Global sampling and full production runs across categories, managed from prototype to final delivery.
- **Licensing**: Strategic licensing programs that amplify brand reach while protecting commercial integrity and creative control.
- **Fulfillment & Logistics**: Global logistics infrastructure managing inventory, warehousing, freight, and tracking for both DTC and wholesale models.
- **Sales & Distribution**: Direct connection to a global retail network, including high-visibility department stores and independent retailers, with dedicated account management.
- **Brand Portfolio**: Includes Clergerie Paris, Ed Hardy, Von Dutch, Valentino Orlandi, Kendall + Kylie, Badgley Mischka, Trina Turk, Gilda Paris, Natasia Swim, West Coast Blends, Forever USA, Spyzone Exchange, and J. Dawt.

## Market Standing
- **Valuation**: Not disclosed (private, family-owned)
- **Key Metric**: Employee headcount ~7 (LinkedIn, 2026), with +44.4% year-over-year growth; LinkedIn followers ~334 with +307.3% yearly growth
- **Notable Partners**: 15 international distributors; major department stores and independent retailers globally. Recent addition of Von Dutch brand.
- **Growth Signals**: Expansion into new brand licensing (Von Dutch), headcount growth, increase in social following, and global office presence (Beverly Hills, Madrid, Paris, London, Dongguan, New York).

## Competitive Advantages
- **Vertically integrated model**: Owns the full supply chain from design and production to fulfillment and sales, ensuring quality control and speed to market.
- **Diverse brand portfolio**: Manages both owned legacy brands (Ed Hardy, Von Dutch) and licensed collaborations (Kendall + Kylie, Badgley Mischka), reducing reliance on any single brand.
- **Global infrastructure**: Offices and distribution in the U.S., Europe, and Asia enable seamless cross-border operations and rapid scaling.

## Strategic Focus
- Scaling wholesale and direct-to-consumer channels, particularly through the reintroduction of Von Dutch for a new generation.
- Strengthening operational infrastructure (as evidenced by Director of Operations hiring) to support growth across e-commerce, wholesale, and international supply chain.
- Expanding licensing partnerships and leveraging existing brand equity to enter new categories.

## Why Work Here
- **Culture**: Family-owned and operated environment emphasizing collaboration, high-touch service, and cross-functional teamwork. Job postings highlight partnership with executive leadership and cross-departmental alignment.
- **Work Policy**: Not explicitly stated, but roles in Beverly Hills and New York suggest a hybrid/in-office expectation. Travel required for sales roles (1 week/month to NYC).
- **Perks & Engineering Culture**: Exposure to multiple globally recognized fashion brands; opportunity to work across the entire fashion supply chain from design to logistics. Emphasis on innovation, quality, and growth.

## Sources
1. [dnambrands.com](https://dnambrands.com)
2. [linkedin.com/company/dnambrands](https://linkedin.com/company/dnambrands)
3. [jobs.lever.co/silhouette - Director of Operations](https://jobs.lever.co/silhouette/96d75b8f-9b7a-40c2-b0c4-7543acf7fbb0)
4. [jobs.lever.co/silhouette - Sales Account Executive](https://jobs.lever.co/silhouette/33736919-0329-4317-b8ab-4e45faebf145)
5. [jobs.lever.co/silhouette - Company Landing Page](https://jobs.lever.co/silhouette)

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