--- title: 'Director of Operations, Payments EMEA at Fireblocks' canonical: 'https://feeny.ai/job/director-of-operations-payments-emea-fireblocks-zurich-s4148mg3dqc5' type: 'job' last_seen: '2026-09-12' --- # Director of Operations, Payments EMEA at Fireblocks - **Company:** Fireblocks - **Location:** Zurich, Switzerland - **Posted:** 2026-09-07 - **Last confirmed live:** 2026-09-12 - **Apply:** https://www.fireblocks.com/careers/position?gh_jid=4711488006 ## Job description Fireblocks is the company bringing global finance onchain. Backed by over $1 billion in capital, we are the premier digital asset infrastructure provider trusted by thousands of industry-defining financial institutions, including banks, payment providers, fintechs, and global corporates such as BNY Mellon, BNP Paribas, ANZ Bank, Western Union, Stripe, and Revolut. Built for institutional scale and security, our enterprise-grade platform and network have powered over $14 trillion in digital asset transfers worldwide. ## Role Overview Fireblocks Liechtenstein Ltd. is a payment institution being established to provide Account Information Services (AIS) and Payment Initiation Services (PIS) to institutional clients across the European Economic Area, under authorisation from the Liechtenstein Financial Market Authority (FMA). The Director of Operations is a controlling-function role and a member of the Company’s executive management. The role holds primary day-to-day accountability for the sound operation of the licensed entity, acts as the principal local point of contact with the FMA, and provides the substance and operational governance that underpin the Company’s authorisation. The role has a defined and focused scope: the Company provides AIS and PIS services, with its technology platform operated by an intra-group technology provider. The Director of Operations is responsible for governing that arrangement and ensuring the entity operates soundly, rather than for building or running technology directly. The role may also support the Fireblocks group’s wider regulated activities where relevant. ## Key Responsibilities Regulatory and Governance - Serve as the primary day-to-day point of contact with the FMA for operational matters, managing the ongoing supervisory relationship. - Ensure the Company operates at all times within the scope and conditions of its authorisation. - Own the Company’s regulatory reporting obligations and coordinate the annual statutory and regulatory audit. - Support the Board and executive management in discharging their governance responsibilities, including preparation and follow-through on Board matters. Operational Oversight - Hold day-to-day accountability for the operational delivery of the Company’s AIS and PIS services. - Oversee the outsourcing arrangement with the technology provider, including monitoring of service levels, quarterly service reviews, and management of the outsourcing register and sub-outsourcing controls. - Own the Company’s business continuity and incident management framework, acting as the escalation and decision point in the event of a material disruption. - Oversee the segregated operational processes that support the Company’s regulatory perimeter, including customer onboarding, support routing, and data governance in coordination with the Risk & Compliance function. Risk and Control - Work closely with the Risk & Compliance function to ensure an effective control environment across AML/CFT, operational, ICT, and outsourcing risk. - Ensure the Company meets its obligations under applicable Liechtenstein and EEA regulation, including PSD2/ZDG and, as applicable, DORA. - Oversee the maintenance of the Company’s risk register and the periodic and permanent control framework. Commercial and Financial Governance - Oversee the commercial and financial governance of the entity, including the intra-group service arrangements, in coordination with group finance. - Provide operational sign-off on customer onboarding to the entity, ensuring the dual-entity contracting process is completed and customers are correctly provisioned. - Support the Fireblocks group’s wider regulated activities where relevant, bringing operational and regulatory experience to bear. Candidate Profile - Proven operational leadership experience within a regulated financial institution — a payment institution, e-money institution, bank, or crypto-asset service provider. - Experience of the Liechtenstein or wider EEA regulatory environment, ideally including prior involvement in a licence application and ongoing regulator engagement. - A payments background, with an understanding of open banking (AIS/PIS), payment operations, and the associated regulatory obligations. - Familiarity with outsourcing governance and the operation of a licensed entity that relies on an intra-group or third-party technology provider. - Exposure to the digital asset sector is an advantage. Attributes - The standing and seniority to act credibly as a controlling function before the FMA. - Sound judgement, personal accountability, and the ability to operate as the responsible individual for a licensed entity. - Able to work effectively with a distributed group, including colleagues in other time zones. - Fit and proper for a controlling-function role, satisfying the FMA’s suitability assessment. Location and Presence The role does not require full-time residence in Liechtenstein. The successful candidate may be resident in Liechtenstein or a neighbouring jurisdiction (Switzerland).The candidate must be willing to travel to Liechtenstein as required and to accommodate periodic working hours aligned with a US-headquartered group. For employees hired to work from the EU, Fireblocks is required by law to include a reasonable estimate of the compensation range for this role. This range is specific to Switzerland and takes into consideration a wide range of factors that are reviewed when making a hiring decision, such as years of experience, skills, and other business needs. It is not typical for a candidate to be hired at or near the top of the pay range and each compensation decision is dependent on each individual case. A reasonable base salary range estimate for this position is €150,000 – €205,000. The base salary is one component of the total compensation package, which for some roles may include a target bonus, a very competitive equity grant, and very generous benefits. While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something transformational here, and we hope you are as excited about the future as we are. Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. [Please see our candidate privacy policy here](https://www.fireblocks.com/candidate-privacy-notice/). ## About Fireblocks ## Company Overview - **One-liner**: Fireblocks provides a secure, scalable platform for digital asset custody, stablecoin payments, tokenization, and treasury management, enabling financial institutions and fintechs to build and operate on the blockchain. - **Entity Type**: Private (Series C, total funding $1.043B) - **Headquarters**: New York, New York, United States - **Founded**: 2018 - **Founders**: Michael Shaulov (CEO), Idan Ofrat (CPO), Pavel Berengoltz (CTO) ## Core Business - **Primary industry**: Digital asset infrastructure, blockchain security, stablecoin payments, tokenization - **Target customers**: B2B – banks, payment providers, fintechs, exchanges, custodians, and Web3 businesses (enterprise and high-growth) - **Mission or purpose**: "Infrastructure that powers financial possibility" – enabling every business to easily and securely support digital assets and cryptocurrencies. ## Products & Services - **Digital Asset Infrastructure**: Core platform for building, securing, and automating digital asset operations at scale – includes custody, wallet management, and transaction security. - **Stablecoin Infrastructure**: Move, manage, hold, and issue stablecoins with built-in compliance; orchestrate global stablecoin payments across any blockchain, payment rail, and currency. - **Payments**: Orchestrate global stablecoin payments, cut settlement times, and scale transaction volumes. - **Treasury Management**: Secure, control, and automate digital asset treasury operations. - **Embedded Wallets / Wallet-as-a-Service**: Create white-labeled wallets for consumer and retail apps, powering high-volume retail businesses. - **Tokenization**: Tokenize assets and manage smart contract operations for digital securities, bonds, and funds. - **Fireblocks Network**: Direct connectivity to the entire digital asset ecosystem (exchanges, custodians, liquidity providers) for settlement and trading. ## Market Standing - **Valuation/Market Cap**: Not disclosed; latest funding round: Series C ($133M) in March 2021, with subsequent venture rounds in 2023. - **Key Metric**: Annual Revenue $121.5M (2025 estimate, private) – **Total Funding** $1.043B - **Notable Investors**: Stripes, Coatue, Paradigm, Cyberstarts, Tenaya Capital, Gil Mandelzis, Arjun Balaji, Ken Fox - **Growth Signals**: - 756 employees (+24% YoY, +188 staff) - Over 2,200 organizations trust Fireblocks, including BNY Mellon, Worldpay, Galaxy, Revolut - Secured over $10 trillion in digital asset transactions across 100+ blockchains - Acquired Blockfold, Dynamic Labs, First Group, and Tres (2022-2023) - Offices in 8 countries: US, UK, Israel, Hong Kong, Singapore, Germany, France, Switzerland ## Competitive Advantages - **Security moat**: Patent-pending Multi-Party Computation (MPC) and chip isolation technology – born from the founders’ cybersecurity background (Check Point) and investigation of the Lazarus Group hack. - **Largest ecosystem**: Direct network connecting banks, exchanges, custodians, and payment providers – network effects that are hard to replicate. - **Trusted by incumbents**: BNY Mellon, Revolut, and ABN AMRO use the platform for tokenized bonds and stablecoin payments. - **Scalability**: Proven to handle millions of stablecoin transactions and cut settlement times from 12+ hours to under 90 minutes (e.g., Bridge use case). ## Strategic Focus - **Expand stablecoin payments and tokenization** for traditional financial institutions. - **Go deeper into Web3** with embedded wallets and on-chain consumer experiences. - **Scale the Fireblocks Network** to become the default settlement layer for digital assets. - **Licensed payments services**: Hiring a General Manager for Licensed Payments Services, indicating push into regulated payments. ## Why Work Here - **Culture**: "Work where you’re best" hybrid model – flexible remote in office hubs (NY, Tel Aviv, London, Singapore, etc.). Vibrant, high-energy offices. - **Compensation**: Competitive salary and equity, generous flexible PTO, paid parental leave and family forming reimbursement, premium medical and health coverage. - **Growth & development**: Professional development resources, exposure to cutting-edge blockchain and security engineering. - **Engineering culture**: 19 open R&D roles (blockchain, security, backend, mobile, data/AI). Emphasis on "obsess over customers", "operate with trust", "own it", "challenge the status quo", "refuse to lose". - **Diversity of locations**: Offices worldwide and some remote roles within the US. ## Sources 1. [Fireblocks.com](https://www.fireblocks.com/) 2. [Fireblocks Careers](https://www.fireblocks.com/careers) 3. [Fireblocks About](https://www.fireblocks.com/about) 4. [Fireblocks LinkedIn](https://www.linkedin.com/company/fireblocks) 5. [Fireblocks Open Positions](https://www.fireblocks.com/careers/current-openings) ## Other roles at Fireblocks - [Customer Success Manager, APAC](https://feeny.ai/job/customer-success-manager-apac-fireblocks-singapore-dx8bz5vywn3h) — Singapore - [Customer Success Director, Banking APAC](https://feeny.ai/job/customer-success-director-banking-apac-fireblocks-singapore-r33m7k5jexye) — Singapore - [Solution Architect, APAC](https://feeny.ai/job/solution-architect-apac-fireblocks-singapore-jw1v889h1pdv) — Singapore - [Solutions Architect, EMEA](https://feeny.ai/job/solutions-architect-emea-fireblocks-united-kingdom-t0tn3adjjy8q) — United Kingdom - [Senior Accountant](https://feeny.ai/job/senior-accountant-fireblocks-tel-aviv-yafo-38ze810j41q9) — Tel Aviv-Yafo, Israel - [VP Product Marketing](https://feeny.ai/job/vp-product-marketing-fireblocks-tel-aviv-yafo-qc3r61teg3jv) — Tel Aviv-Yafo, Israel - [Senior Marketing Manager, Americas](https://feeny.ai/job/senior-marketing-manager-americas-fireblocks-new-york-n75fv2m7nhmd) — New York, NY - [Sales Director](https://feeny.ai/job/sales-director-fireblocks-dubai-kr6cawbxrnq3) — Dubai, United Arab Emirates - [GRC Operations Specialist](https://feeny.ai/job/grc-operations-specialist-fireblocks-tel-aviv-yafo-c5nddyew79c5) — Tel Aviv-Yafo, Israel - [Staff Engineer, AI Platform](https://feeny.ai/job/staff-engineer-ai-platform-fireblocks-tel-aviv-yafo-wnvsy812zp00) — Tel Aviv-Yafo, Israel