---
title: 'Director of Operations at Rocket Partners'
canonical: 'https://feeny.ai/job/director-of-operations-rocket-partners-makati-8n82p8j1fhdp'
type: 'job'
last_seen: '2026-09-08'
---

# Director of Operations at Rocket Partners

- **Company:** Rocket Partners
- **Location:** Makati, Philippines
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-04
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/rocketpartners/9790a580-229f-4548-b877-f97e5c89c6b9

## Job description

## Key Responsibilities

- Lead recruiting for all Philippine engineering roles from entry to senior level.
- Assess candidates on culture fit and behavioral alignment with Rocket's core values. Curiosity, Initiative, Follow Through, and Growth — not on technical aptitude. Technical assessment is owned by engineering leadership.
- Build and sustain a talent pipeline to support growth from 30 to 40+ engineers.
- Partner with the HR Manager on offer structures, onboarding, and Philippine labor law compliance.
- Serve as the primary cultural anchor for 30+ engineers across experience levels.
- Motivate, influence, and retain entry-level, junior, and senior developers through direct presence and relationship, not through hierarchy.
- Identify team morale and engagement issues early and resolve them before they affect delivery or retention.
- Maintain a working environment aligned with Rocket's values and the expectations of a US-headquartered professional services firm.
- Provide leadership and decision-making support to the HR Manager and Finance Manager, who handle execution of their respective functions.
- Maintain oversight of payroll, benefits, compliance, and facilities for a 40+ person engineering office.
- Ensure operational infrastructure scales appropriately as the team grows.
- Maintain visibility into project delivery performance across Manila-based engineering teams.
- Collaborate with the CIO to make decisions on team augmentation, restructuring, or resource allocation when delivery optimization is required.
- This is a strategic oversight function, not day-to-day project management. Project delivery accountability sits with engineering leadership.
- Represent Rocket Partners professionally in client-facing and business development contexts.
- Interface with CTOs, CMOs, and CEOs of client and prospect organizations on behalf of Rocket.
- Support APAC business development initiatives by leveraging the Manila office presence for regional engagement and RFP participation.

Required Experience and Qualifications

- 8 or more years of progressive leadership experience, with at least 3 years in a general management, country management, or office leadership role.
- Prior experience in at least one of the following: offshore technology delivery center management, BPO operations leadership, technology consulting, or enterprise SaaS operations.
- Demonstrated track record of building and scaling teams in a high-growth technology environment.
- Meaningful professional exposure to western executive stakeholders — US, UK, or Australian — including direct interfacing at the C-suite level.
- Proven ability to recruit for culture and behavioral fit, not just technical credentials.
- Working knowledge of Philippine labor law, HR compliance, and local business regulations.
- Strong command of business financials at the office or cost-center level.
- Availability to work second shift hours: 2:00 PM to 11:00 PM Philippine time. This schedule aligns with US business hours and is a firm requirement of the role. Work-from-home flexibility of 1 to 2 days per week is available at the Director’s discretion.

## About Rocket Partners

## Company Overview
- **One-liner**: Rocket Partners is an IT services and IT consulting firm that delivers custom software, AI-driven automation, and data integration solutions to enterprise clients.
- **Entity Type**: Private (bootstrapped)
- **Headquarters**: Atlanta, Georgia, United States
- **Founded**: 2016
- **Founders**: Wells Burke (CEO, Founder)

## Core Business
- **Primary industry**: IT Services and IT Consulting
- **Target customers**: B2B, enterprise clients in retail, finance, insurance, transportation, healthcare, and media
- **Mission / purpose**: To unlock hidden opportunities, streamline operations, and drive revenue growth through data, expertise, and technology; “We make tech a launchpad, not a speed limit.”

## Products & Services
- **Custom Software Development**: Modular systems, flexible APIs, and cloud-native layers that connect existing enterprise solutions and extend functionality.
- **AI for Enterprise**: Embedding intelligence into existing systems to automate workflows, enhance personalization, and support decision-making.
- **Data Engineering & Integration**: Building pipelines and platforms to unify fragmented data across AWS, Azure, GCP, and hybrid environments.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Headcount of 41 employees (LinkedIn, +20% YoY); the careers page notes “more than 50 high‑performing cloud experts” (potential discrepancy or newer figure).
- **Notable Investors/Partners**: No external investors disclosed; partners include major cloud platforms (AWS, Azure, GCP).
- **Growth Signals**: 20% year‑over‑year headcount growth, presence across three countries (US, Philippines, Spain), and expanding client base in retail, CPG, manufacturing, and supply chain.

## Competitive Advantages
- **AI‑augmented development**: Delivered a production‑ready system in 17 days using AI copilots and automated builders.
- **Blended delivery model**: Onsite leads in the US, nearshore accelerators in Spain, and offshore powerhouses in the Philippines – enabling cost‑effective scaling without sacrificing quality.
- **Deep legacy integration**: Specializes in connecting ancient data silos and modernizing enterprise tech stacks, a niche many competitors avoid.
- **Talent 360° approach**: Hires, trains, and retains developers immersed in Rocket’s delivery framework from day one.

## Strategic Focus
- Scaling the blended delivery model to meet growing enterprise demand for AI‑powered modernisation.
- Expanding into CPG, manufacturing, and supply chain verticals beyond the core retail and finance base.
- Investing in AI‑driven development tools and reusable components to accelerate client time‑to‑value.

## Why Work Here
- **Culture**: Values of Curiosity, Initiative, Follow Through, and Growth; team members are encouraged to teach others and stay ahead of the curve.
- **Work policy**: Hybrid – roles in Makati (Philippines) are listed as “Hybrid — Full Time”; US HQ in Atlanta, with offices in Madrid and Manila.
- **Perks**:
  - Up to $3,000 for teaching and sharing expertise.
  - $1,000 annual learning budget.
  - $30/month wellness stipend.
  - Up to $2,000 referral bonus after 90 days.
  - 401k with matching, competitive medical/dental/vision.
  - Transportation allowance (public or private).
  - Weekly team lunch (in‑office or restaurant).
- **Engineering culture**: Focus on complex business and technology challenges, with autonomy to learn new skills and solve hard problems.

## Sources
1. [rocketpartners.io](https://rocketpartners.io/about_rocket/) – About page
2. [rocketpartners.io](https://rocketpartners.io/contact/) – Contact & leadership
3. [rocketpartners.io](https://rocketpartners.io/work-at-rocket/) – Careers & perks
4. [linkedin.com](https://linkedin.com/company/rocket-partners) – LinkedIn company profile
5. [jobs.lever.co](https://jobs.lever.co/rocketpartners) – Lever careers page

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