---
title: 'Director of Operations at Sitreps'
canonical: 'https://feeny.ai/job/director-of-operations-sitreps-nashville-j1bhq8t9ja59'
type: 'job'
last_seen: '2026-09-11'
---

# Director of Operations at Sitreps

- **Company:** Sitreps
- **Location:** Nashville, TN
- **Work type:** onsite
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/sitrepsllc/jobs/4374840009

## Job description

Director of Operations

Location: Nashville, TN metro (on-site) Reports To: President Compensation: $130,000–$160,000 base, depending on experience, plus bonus, equity and benefits Search: Confidential, client name disclosed upon mutual interest

## About the Client

The company is a specialty distribution business in the Nashville metro. It buys excess, returned, and obsolete power tools and accessories and resells them to cost-conscious buyers, operating out of a single large warehouse.

Inventory is sourced through OEM, distributor, and retailer relationships, along with opportunistic truckload buys and auctions, and moves back out through wholesale and e-commerce channels. The plan is to broaden the sourcing base and shift the sales mix from wholesale truckloads toward selling individual units directly to DIY customers and contractors through the company's website.

The business is backed by a private equity firm running a playbook it has already executed successfully in industrial surplus, and is held as a long-term investment rather than a quick flip. The management team is being built from scratch: a President joined recently as the first hire, and this role and a VP of Finance are the next two.

## About the Role

Our client is hiring its first Director of Operations to own the physical business: everything that happens from the moment a truck backs into the dock to the moment a unit ships out. Today that means intake, sorting, grading, inventory entry, inventory management, e-commerce fulfillment, and wholesale fulfillment, with no standard operating procedures and no operations manager in place.

You will build the operation while running it. That means writing the SOPs, implementing a warehouse management system, hiring or developing team leads out of the existing warehouse crew, and re-engineering the workflow as the business shifts from shipping truckloads to picking and packing individual units. You start hands-on and close to the floor. Within a year, expect a department of roughly 20 to 25 people with managers reporting to you.

The Operating Problem

Worth being explicit about the challenge, because it defines the job:

- Inbound is unpredictable. This is not traditional distribution where you order what you need. An OEM or retailer tells us they have 10 trucks coming next week and we figure it out. Volume is lumpy by nature.
- The SKU base is enormous and messy. Multiple brands, multiple model years, tools and accessories, in mixed condition requiring grading at intake.
- The business model is changing underneath you. Today a truck comes in and a truck goes out. The future is breaking those trucks into individual units, picked, packed, and shipped one at a time.
- Nothing is written down yet. The crew is capable but has been reporting to the prior owner without job descriptions, defined roles, or documented process.

## Responsibilities

Run the Operation

- Own intake, sorting, grading, and inventory entry for all inbound freight
- Own inventory management, accuracy, cycle counting, and warehouse organization across a high-SKU catalog
- Own outbound fulfillment for both wholesale truckload shipments and e-commerce orders
- Hold the operation to daily throughput, accuracy, and cost-per-unit targets you help define

Build the Operation

- Write the standard operating procedures for every step of the flow, and train the team to them
- Implement and administer the warehouse management system, including bin logic, SKU structure, and labeling
- Design the pick, pack, and ship capability required to move from truckload sales to individual-unit e-commerce
- Partner with the VP of Finance on inventory costing, valuation, and the operating KPIs the business will run on
- Lay out the warehouse for the volume and mix we expect, not the one we have today

Build the Team

- Take over direct leadership of the existing warehouse crew, who currently have no formal reporting structure
- Define roles and job descriptions; identify and elevate the people already stepping up into team lead positions
- Grow into leading a department of roughly 20 to 25 people through a layer of managers
- Set the standard for attendance, safety, and accountability, and earn the respect of a blue-collar workforce by being on the floor

## Requirements

Must-Haves

- Roughly 10+ years of total professional experience
- Several years of hands-on distribution, warehouse, or fulfillment operations experience. This is not teachable on the job here
- Real inventory management depth: bin logic, SKU management, cycle counting, receiving and putaway, shrink control
- Experience operating and ideally implementing a warehouse management system. We care that you understand how these systems work, not which brand you used
- Proven experience leading and developing hourly teams
- Willingness to be on-site and on the floor daily
- Based in or willing to relocate to the Nashville area

Nice-to-Haves

- Industrial distribution background. Experience at a large, well-regarded company (e.g., Fastenal, Grainger, Ferguson) is a bonus, not a requirement
- Experience in an e-commerce distribution center, particularly one doing high-mix piece picking
- A path that runs from a large, well-run operation into a smaller business, where you had to apply the fundamentals without the corporate infrastructure behind you
- Experience standing up SOPs or launching a new facility, line, or process from scratch
- Military leadership background

## Why This Role

- You own the operation outright and build it the way you think it should be built
- Clear runway: this role is scoped as a Director today with room to grow into VP of Operations across multiple sites as the platform expands
- Work directly with a President who is in the building every day and a sponsor that has run this playbook before
- Simple, cash-generative business with a long-term owner and a real growth thesis
- A product people actually enjoy: tradespeople walk the warehouse and get genuinely excited

## About Sitreps

## Company Overview
- **One-liner**: Sitreps is a veteran-founded recruiting agency and defense technology company that connects elite military talent with high-impact roles and builds software-driven maritime intelligence platforms for the U.S. Department of Defense.
- **Entity Type**: Private (startup stage; no public funding rounds disclosed)
- **Headquarters**: Arlington, Virginia, USA (multiple job postings list Arlington, VA as primary location; also offices in New York City and Litchfield, VA)
- **Founded**: 2019
- **Founders**: Kyle Eberly, Wyatt Frasier, Max Cormier (co-founders)

## Core Business
- **Primary Industries**: Defense Technology, Professional Services (Veteran Recruiting & Staffing), Software & Analytics
- **Target Customers**: U.S. Department of Defense (DoD) and federal civilian agencies (B2G); defense-focused enterprises and technology companies (B2B) seeking veteran talent
- **Mission/Purpose**: Leveraging a deep-rooted community of military veterans to help world-class businesses scale, while also transforming commercial fleets into persistent sensing assets for national security.

## Products & Services
- **Sitreps Talent (Recruiting Agency)**: A curated recruiting service that sources, vets, and places high-performing military professionals into roles at partner companies. Serves 10+ industries including defense tech, software, AI, fintech, and private equity. Places roles such as product managers, account executives, engagement managers, and sales directors.
- **Maritime Intelligence Platform (Defense Tech Software)**: A next-generation software platform that transforms global commercial fleets into persistent sensing assets for the United States. Used by Navy strategic programs; includes analytics, data integration (SQL/Python/R), and implementation services.
- **AI & Agentic Solutions (Emerging)**: Design, prototype, and deploy scalable AI and agentic workflows for defense acquisition challenges, embedding with clients to productionize models.

## Market Standing
- **Valuuation / Funding**: Not publicly disclosed. The company appears to be privately funded (no public rounds recorded). A Head of Sales job description references growing revenue from ~$2M to $5M+ (with a path to $30M), suggesting current annual revenue in the low single-digit millions.
- **Key Metrics**: 150+ veterans placed, 40+ partner companies, 95% retention rate, serving 10+ industries (source: [sitreps.com/about/clients](https://www.sitreps.com/about/clients))
- **Notable Investors / Partners**: Not listed publicly. Partner companies are not named on the website, but the client portfolio includes defense tech, software, HVAC, real estate, AI, fintech, private equity.
- **Growth Signals**:
  - Scaling sales team from ~$2M to $30M target
  - Active hiring for senior roles: VP of Engagement, Head of Intelligence, Chief Operating Officer, Forward Deployed Data Scientists
  - Expanding into AI/agentic solutions for defense acquisition
  - Multiple office locations and remote/hybrid work options

## Competitive Advantages
- **Authentic Veteran Community**: Sitreps began as a viral online community for veterans transitioning to business roles — now the “largest community of veterans in business in the USA,” providing unmatched access to, and credibility with, military talent.
- **Dual Capability**: Combines a staffing agency with in-house defense tech software development, allowing cross-pollination of talent insights and mission understanding.
- **High Retention**: 95% placement retention rate indicates strong matching and support processes.
- **Clearance and Domain Expertise**: Many roles require active security clearances and deep knowledge of naval strategic programs, DoD acquisition, and intelligence — creating a high barrier for competitors.

## Strategic Focus
- **Scale Revenue**: Formalizing sales processes (CRM, commissions, segmentation) with a goal of growing from ~$2M to $5M+ in the near term and eventually $30M.
- **Productize Defense Tech**: Expand the maritime intelligence platform and AI/agentic solutions for broader DoD adoption.
- **Deepen Government Relationships**: Hiring Engagement Directors and Account Executives for each military branch (Air Force, Navy, Army, Coast Guard, Marine Corps).
- **Build Internal Infrastructure**: Transitioning from QuickBooks to an audit-ready ERP, adding financial controls and federal contract audit compliance.

## Why Work Here
- **Mission-Driven Work**: Directly support national security and veteran employment — two high-impact, purpose-rich areas.
- **Hybrid & Remote Flexibility**: Many roles offer remote options (U.S.-based); some positions require on-site presence in Arlington, VA, New York, or Litchfield, VA; a hybrid workspace is the norm.
- **Career Growth**: Early-stage company where leaders are expected to build functions from scratch and grow into C-level roles (e.g., Head of Sales → CRO path).
- **Diverse Roles**: Opportunities span professional services, engineering (forward deployed, data science), intelligence analysis, sales, and operations — appealing to both veterans and civilians.
- **Culture**: Described as “authentic, expertise-driven, and grounded in real connection” — not a typical corporate recruiter but a community-first organization.

## Sources
1. [builtin.com](https://builtin.com/company/sitreps-llc) – Company overview, perks, culture, job listings
2. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/sitrepsllc) – Official careers page with all current openings
3. [sitreps.com/about/team](https://www.sitreps.com/about/team) – Founders and team profiles
4. [sitreps.com/about/clients](https://www.sitreps.com/about/clients) – Client metrics, industries served, roles filled
5. [builtin.com](https://builtin.com/company/sitreps-llc/jobs) – Detailed job descriptions (Head of Sales, Implementation Engineer, etc.)

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- [Defense Tech Talent Pool For Stanford DEFCON Career Fair 2026](https://feeny.ai/job/defense-tech-talent-pool-for-stanford-defcon-career-fair-2026-sitreps-stanford-fm22kzx150em) — Stanford, CA
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