---
title: 'Director of Partner Solutions - Cardiology at Ascertain'
canonical: 'https://feeny.ai/job/director-of-partner-solutions-cardiology-ascertain-remote-ha0kkt1me6rt'
type: 'job'
last_seen: '2026-09-12'
---

# Director of Partner Solutions - Cardiology at Ascertain

- **Company:** Ascertain
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-07-28
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/ascertain/318f3e34-b7d0-4a17-bf87-7704eadc8581

## Job description

Meet Ascertain Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health, New York’s largest health system, and Deerfield Management, a leading healthcare investment firm. Together, we’re on a mission to restore time, trust, and focus to the people who keep healthcare running. Our work is urgent — not because of startup timelines, but because our customers rely on us to drive financial resilience and operational clarity in a system under strain.

## About the Role

As our next Director of Partner Solutions, you will own the success of Ascertain's most strategic healthcare partnerships, with an initial focus on cardiology organizations. This is not a traditional customer success role. You will serve as a trusted operational advisor to healthcare executives and practice leaders, helping specialty organizations redesign complex administrative workflows and successfully adopt AI-powered automation. You will lead customers from implementation through long-term adoption, optimization, and expansion. By combining deep healthcare operational expertise with exceptional relationship management, you will help customers achieve measurable operational and financial outcomes while establishing repeatable implementation models that support Ascertain's continued growth across specialty healthcare. Working closely with Sales, Product, Engineering, Clinical Advisors, and Executive Leadership, you will represent the voice of our customers, influence product direction, and build scalable playbooks that define how Ascertain partners with enterprise healthcare organizations. This is a highly visible, cross-functional role that requires executive presence, operational leadership, and the ability to navigate complex healthcare environments.

## What You'll Do

- Own strategic customer relationships from implementation through long-term adoption, growth, and renewal for Ascertain's highest-priority healthcare partners.
- Lead complex implementations, guiding customers through deployment, change management, and operational transformation.
- Serve as a trusted advisor to executive sponsors, physician leaders, and practice administrators, helping them achieve measurable operational and financial outcomes.
- Partner cross-functionally with Sales, Product, Engineering, and Clinical teams to deliver exceptional customer experiences and influence product direction.
- Identify opportunities for expansion by uncovering new use cases, demonstrating ROI, and helping customers maximize the value of Ascertain's platform.
- Build scalable playbooks and best practices that improve implementations and establish repeatable success across specialty healthcare organizations.

## What You'll Need

- 5+ years of experience leading enterprise healthcare implementations, customer success, consulting, or post-sale delivery within healthcare technology.
- Deep experience supporting cardiology physician groups or cardiovascular service lines
- Strong understanding of ambulatory practice operations, including prior authorization, referrals, revenue cycle, scheduling, and clinical workflows.
- Proven ability to lead complex, multi-stakeholder initiatives and build trusted relationships with healthcare executives and operational leaders.
- Experience working with ambulatory EHRs such as athenaOne, eClinicalWorks, Epic, NextGen, or similar platforms.
- Excellent communication, project leadership, and problem-solving skills, with the ability to thrive in a fast-paced startup environment.
- Experience supporting enterprise health systems or large physician organizations and experience implementing AI-enabled workflow automation or healthcare SaaS platforms is a big plus.

## What You'll Bring to the Table

- Healthcare Operator: You understand how specialty physician practices actually function and can quickly earn credibility with clinical, operational, and executive stakeholders.
- Strategic Advisor: You go beyond managing projects—you help customers solve operational problems, improve workflows, and realize measurable business value.
- Relationship Builder: You establish trust with executives and frontline users alike, navigating complex organizations with confidence and professionalism.
- Operational Leader: You bring structure to ambiguity, anticipate risks, and keep complex implementations moving while balancing competing priorities.
- Systems Thinker: You recognize patterns across customers, identify opportunities to standardize best practices, and help build scalable processes as the company grows.
- Builder: You enjoy creating playbooks, refining processes, and helping define how a high-growth company serves its most strategic customers.

Why Ascertain? Make a real difference: Your work will directly impact healthcare organizations and improve patient care. Join Ascertain in transforming healthcare with AI!

## About Ascertain

## Company Overview
- **One-liner**: Ascertain provides an agentic AI platform that automates healthcare administrative workflows—prior authorizations, referrals, eligibility checks, care coordination, and claims management—across health systems, providers, and payers.
- **Entity Type**: Private (startup); raised $17.4M total (Seed + Series A)
- **Headquarters**: New York, New York, United States
- **Founded**: 2022
- **Founders**: Founded by a team of healthcare operators and technologists, including CEO Mark Michalski, MD (former healthcare executive) and CPO Eli Bernstein (others from Northwell Health and Aegis Ventures) [ascertain.com](https://www.ascertain.com/company) [linkedin.com](https://www.linkedin.com/company/ascertain-ai)

## Core Business
- **Primary industry**: Healthcare IT / AI-powered healthcare operations automation
- **Target customers**: B2B – health systems, specialty practices, management service organizations (MSOs), and health plans
- **Mission**: “To fundamentally transform medicine and create a more equitable healthcare future by addressing operational inefficiencies at scale” [linkedin.com](https://www.linkedin.com/company/ascertain-ai)

## Products & Services
Ascertain’s platform is a unified AI agent system that automates end-to-end care management and revenue cycle workflows. Key modules include:
- **Prior Authorization Automation**: Submits, reviews, and follows up on prior authorizations, reducing workload by up to 95% in pilot studies.
- **Referral Management**: Ingests unstructured data and automates referral processing.
- **Eligibility Verification**: Real-time checks integrated into existing workflows.
- **Care Coordination**: Automates discharge planning, care gap identification, and case management.
- **Claims Management**: Streamlines claims submission, denials, and appeals with built-in auditability.
- **Utilization Management**: Automates reviews and compliance checks.
- **Human-in-the-Loop**: Every process embeds human review for transparency and control [ascertain.com](https://www.ascertain.com/)

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric (Total Funding)**: $17.4M (Seed $7.4M in March 2024, Series A $10M in May 2025)
- **Notable Investors / Partners**: Deerfield Management (Series A lead), Northwell Health (strategic partner and investor), Aegis Ventures (co-founder/sponsor) [linkedin.com](https://www.linkedin.com/company/ascertain-ai) [ascertain.com](https://www.ascertain.com/company)
- **Growth Signals**:
  - Headcount: 31 employees (93.1% YoY growth) [linkedin.com](https://www.linkedin.com/company/ascertain-ai)
  - Pilot with Northwell Health: reduced user clicks by 80% and authorization submission time by 67% [ascertain.com](https://www.ascertain.com/)
  - Partnership with The Oncology Institute (100+ oncology clinics) went live in 8 weeks [ascertain.com](https://www.ascertain.com/)
  - Partnership with Cardiovascular Associates of America (CVAUSA) [ascertain.com](https://www.ascertain.com/)
  - Claims ROI in under 90 days [ascertain.com](https://www.ascertain.com/)

## Competitive Advantages
- **Healthcare-native design**: Built by former healthcare operators who understand workflow complexity.
- **Agentic AI, not RPA**: Platform adapts to new rules in real time, ingests both structured and unstructured data, and operates with explainable, auditable guardrails.
- **Fast deployment**: Live in 8 weeks; ROI measurable in months.
- **Transparency & compliance**: Human-in-the-loop, built-in audit trails, and compliance-ready for healthcare regulations.
- **Strong partnerships**: Deep ties with Northwell Health (one of the largest health systems in the U.S.) provide real-world validation and data access [ascertain.com](https://www.ascertain.com/) [builtin.com](https://builtin.com/company/ascertain)

## Strategic Focus
- **Scale existing platform** across more health systems, specialty practices, and payers.
- **Expand automation** into denials management, population health, and care gap identification.
- **Deepen AI capabilities** while maintaining transparency and auditability.
- **Grow the team** (active hiring for product, engineering, and customer-facing roles) [linkedin.com](https://www.linkedin.com/company/ascertain-ai) [jobs.ashbyhq.com](https://jobs.ashbyhq.com/ascertain)

## Why Work Here
- **Mission-driven impact**: Work on reducing administrative burden that delays patient care; directly improve healthcare access and equity.
- **Culture**: “Clinicians, engineers, and business leaders” united by the belief that “less admin means better outcomes” [ascertain.com](https://www.ascertain.com/company)
- **Remote / Hybrid**: Some roles are remote (e.g., Brazil-based engineers), others are in-office or hybrid in New York. The company supports flexibility [builtin.com](https://builtin.com/company/ascertain) [linkedin.com](https://www.linkedin.com/company/ascertain-ai)
- **Engineering environment**: Apply cutting-edge AI (agents, LLMs, NLP) to real-world healthcare problems; work on a modern stack with fast iteration cycles.
- **Growth trajectory**: Rapidly growing startup (93% headcount growth YoY) with strong funding and strategic partnerships; opportunities for ownership and advancement.
- **Notable perks**: Not explicitly detailed, but typical for venture-backed AI startups (equity, competitive salary, mission-focused culture).

## Sources
1. [ascertain.com](https://www.ascertain.com/)
2. [ascertain.com/company](https://www.ascertain.com/company)
3. [ascertain.com/careers](https://www.ascertain.com/careers)
4. [linkedin.com/company/ascertain-ai](https://www.linkedin.com/company/ascertain-ai)
5. [builtin.com/company/ascertain](https://builtin.com/company/ascertain)

## Other roles at Ascertain

- [Director of Partner Solutions](https://feeny.ai/job/director-of-partner-solutions-ascertain-remote-1zbs2x0jwfnd)
- [Full-Stack Engineer](https://feeny.ai/job/full-stack-engineer-ascertain-new-york-vgybmc02fvjv) — New York, NY
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-ascertain-remote-rd1xdrv0j2nx)
- [Prior Authorization Assistant, Cardiology](https://feeny.ai/job/prior-authorization-assistant-cardiology-ascertain-remote-zhbcpz97d0wx)
- [Partner Operations Manager](https://feeny.ai/job/partner-operations-manager-ascertain-remote-ynnqc36wjtya)
- [Staff Product Manager, Automation](https://feeny.ai/job/staff-product-manager-automation-ascertain-new-york-k5dsyb5va4vd) — New York, NY