--- title: 'Director of Payer Enrollment at Assured' canonical: 'https://feeny.ai/job/director-of-payer-enrollment-assured-new-york-d8sn1b0y1fjg' type: 'job' last_seen: '2026-11-08' --- # Director of Payer Enrollment at Assured - **Company:** Assured - **Location:** New York, NY - **Compensation:** $115k–$200k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-11-08 - **Apply:** https://jobs.ashbyhq.com/assured-health/b9573630-e45e-4a82-90c8-bc2af73a912f ## Job description ## The Role The Director of Payer Enrollment provides strategic leadership for the full payer enrollment team, including commercial enrollment, government enrollment (with the Government PE Manager), and contracting. This leader owns payer enrollment metrics across the team, with clear accountability for turnaround, quality, and rework. The Director brings an executive-level presence to customer relationships, leading enrollment strategy for strategic customers and partnering closely with Operations, Sales, Customer Success, Product Development, and Leadership. ## What You'll Do - Own turnaround, quality, and rework across the full payer enrollment team (commercial, government, and contracting). - Oversee the Contracting team, ensuring the timely implementation and receipt of customer health plan contracts, process reviews, and consistent, timely communication with customers. - Develop and implement strategies and workflows to reduce enrollment cycle time and minimize delays in reimbursement. - Establish and maintain strong relationships with commercial and government payers. - Ensure compliance with all applicable regulations, accreditation standards, and payer-specific requirements. - Track key performance indicators (KPIs) for turnaround, quality, rework, denial rates, and provider participation. - Collaborate with Credentialing, Licensing,Sales, Customer Success, and Product Development teams. - Own the payer enrollment tooling and systems strategy (such as Availity, CAQH, PECOS, CMS I&A, and NPPES), with the team operating these systems day to day. - Set the SOP template and quality bar, prioritize customer SOPs, and maintain a North Star enrollment strategy for each customer. - Build a unified QA and SLA view across customers. - Identify areas for process improvement and lead initiatives to optimize payer enrollment operations. - Prepare and present regular reports to executive leadership on enrollment status, trends, and challenges. - Serve as a subject matter expert on enrollment policies and regulations (Medicare, Medicaid, and commercial payers). - Lead pre-contract discovery and executive customer strategy, including enrollment strategy for strategic customers and handling tough escalations. - Build the payer enrollment team structure, roles, training, and SME team. ## What We're Looking For ## Qualifications - Track record scaling payer enrollment or operations at a large provider organization, ideally at PE-backed provider groups or scaled digital health or health tech companies. - Experience leading managers and multi-function teams. - Executive-facing customer experience. - Deep understanding of provider enrollment processes and regulations. - Familiarity with CAQH, PECOS, NPPES, and commercial payer systems. - Strong project management, analytical, and problem-solving skills. - Excellent verbal and written communication. - Ability to manage multiple priorities and deadlines. - Proficiency in healthcare software systems and Microsoft Office Suite. - Customer escalation handling and executive presence. - A clear management philosophy and approach to team organization. - Building and refining SOPs and quality bars. - Customer enrollment strategy. - Metrics-driven management using data or BI tools. ## Nice To have - Experience with automation or AI agents, including knowing when not to use them. ## About Assured ## Company Overview - **One-liner**: Assured provides an AI-powered platform for provider network management, automating credentialing, licensing, and payer enrollment for healthcare organizations. - **Entity Type**: Private (Seed stage) - **Headquarters**: New York, NY, USA - **Founded**: 2024 - **Founders**: Rahul Shivkumar and Varun Krishnamurthy ## Core Business - **Primary industry/industries**: Healthcare IT / Provider Network Management - **Target customers**: B2B – hospitals, health systems, specialty practices, and other healthcare organizations that need to onboard and manage providers across multiple states and payers. - **Mission or purpose statement**: “Rebuild the operational backbone of healthcare” by eliminating administrative delays that keep providers from delivering patient care. ## Products & Services - **Credentialing**: End-to-end provider credentialing in days instead of weeks, with automated primary source verification from 2,000+ sources. - **Licensing**: Multi-state license tracking, application submission, and auto-renewal across all 50 states. - **Payer Enrollment**: Automated payer enrollment submissions and real-time follow-up tracking, enabling organizations to get in-network 30% faster. - **Network Management**: Centralized roster management, real-time provider data monitoring, and plug-and-play APIs to integrate with ATS, EMR, and Salesforce. ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: $6M total funding (Seed round, announced October 2025) - **Notable Investors/Partners**: Lead investor First Round Capital; two additional undisclosed investors. The company is also NCQA Certified as a Credentials Verification Organization (CVO). - **Growth Signals**: Headcount grew 936% year-over-year to 83 employees; average credentialing turnaround time of 48 hours; revenue enabled per clinician ranges from $110K (primary care) to $750K (surgeons); 50% reduction in application denials; presence in both the US and India (54% of workforce in India). ## Competitive Advantages - **AI-powered automation** that reduces manual work (60+ hours/week lost per organization on admin tasks). - **NCQA Certification** validates technology-first approach meets industry’s highest standards. - **Fastest support** in the industry with under 24-hour response time. - **Plug-and-play APIs** that connect to existing healthcare systems (ATS, EMR, Salesforce). - **Real-time monitoring** of provider data from 2,000+ primary sources, reducing audit surprises. ## Strategic Focus - Scale platform adoption across larger health systems and specialty groups. - Continue to expand payer and state coverage to reduce time-to-network. - Leverage AI agents to further automate provider operations, enabling leaner support teams. ## Why Work Here - **Culture**: Founded by experienced healthcare entrepreneurs who previously built and sold a VC-backed digital health startup (Dawn Health). Mission-driven environment focused on fixing a massive administrative problem in healthcare. - **Remote/hybrid/office policy**: In-office at the NYC headquarters (333 Seventh Ave, Suite 1701). All current job listings (Product Engineer, Customer Success Manager, Account Executive, BDR, etc.) are labeled “In-Office.” - **Notable perks**: Fast-growing startup (936% YoY headcount), hands-on work with AI and healthcare operations, early-stage equity opportunity, and a chance to shape the product from the ground up. ## Sources 1. [withassured.com](https://www.withassured.com/) 2. [withassured.com/about-us](https://www.withassured.com/about-us) 3. [linkedin.com/company/assured-health](https://www.linkedin.com/company/assured-health) 4. [builtinnyc.com/company/assured-withassuredcom](https://www.builtinnyc.com/company/assured-withassuredcom) ## Other roles at Assured - [Software Engineer, Fullstack](https://feeny.ai/job/software-engineer-fullstack-assured-new-york-v35kqqk7ptqc) — New York, NY - [Account Executive, Mid-Market](https://feeny.ai/job/account-executive-mid-market-assured-new-york-yf75nj8t469v) — New York, NY - [Software Engineer, AI Platform](https://feeny.ai/job/software-engineer-ai-platform-assured-new-york-zdyayt0ezyev) — New York, NY - [GTM Operations](https://feeny.ai/job/gtm-operations-assured-new-york-jq6bfemmfk16) — New York, NY - [Account Executive, Enterprise](https://feeny.ai/job/account-executive-enterprise-assured-new-york-v3begztf7yc8) — New York, NY