--- title: 'Director of Product at Mark43' canonical: 'https://feeny.ai/job/director-of-product-mark43-manchester-zy9pse7z87cs' type: 'job' last_seen: '2026-10-26' --- # Director of Product at Mark43 - **Company:** Mark43 - **Location:** Manchester, United Kingdom - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-10-26 - **Apply:** https://mark43.com/list-job/8281475?gh_jid=8281475 ## Job description Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time. Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team. We are looking for a seasoned product leader to lead Mark43’s product strategy and organisation in the UK. As Director of Product, UKk, you will own the product vision and roadmap for the market, developing a deep understanding of UK policing and public safety, our users, and the market while translating those insights into a clear product strategy. You will lead a multidisciplinary team spanning Product and Design and serve as a key connection point between our UK customers, the market, and Mark43 teams globally. This role calls for someone who can move comfortably between setting long-term strategy, developing people, engaging directly with customers, and working alongside teams to solve complex product challenges. Most importantly, you will ensure the team executes, turning strategy and customer insight into clear priorities, high-quality products, and measurable outcomes for our customers and the business. ## What You’ll Do If you were part of our team, here are some things you might have done last week: - Met with UK customers and frontline users to better understand their operational challenges, then translated those insights into priorities for our UK product roadmap. - Worked with Product, Design, and Engineering leaders to refine the vision and roadmap across Case, Custody, integrations, and other UK platform capabilities. - Created clarity around priorities, removed obstacles, and held the team accountable for executing against commitments and delivering meaningful customer outcomes. - Coached Product Managers and Designers through difficult product decisions, helping the team balance customer needs, market opportunities, technical considerations, and Mark43’s broader strategy. - Partnered with Sales, Delivery, Customer Success, and other customer-facing teams to ensure our product strategy reflects what we are learning in the market. - Presented our UK product direction to a customer or prospective customer and helped connect near-term investments to a compelling longer-term vision. - Identified opportunities to use AI and other emerging technologies to meaningfully improve policing and public safety workflows while maintaining the trust, reliability, and usability required of mission-critical software. - Worked with global Product and Engineering teams to determine which UK requirements should extend our core platform and where market-specific capabilities are needed. - Built greater product knowledge across the UK team so that individuals can support one another across the platform, reducing single points of failure and creating room for people to grow. ## What You’ll Need We’re looking for an experienced product leader with a track record of leading complex software products and developing high-performing teams. You should have significant product management experience, including several years leading Product Managers and working closely with Design and Engineering. You have demonstrated experience taking complex products from strategy through delivery and adoption. You are equally comfortable discussing a long-term market opportunity with an executive, exploring workflows with an end user, and working through product and technical trade-offs with a delivery team. You have a strong bias towards execution and know how to translate strategy into priorities, establish accountability, remove blockers, and keep teams focused on delivering results. Experience with enterprise SaaS, government technology, policing, public safety, or similarly complex and regulated environments is highly valuable. Familiarity with AI-enabled products, data-rich workflows, or modern approaches to software design and development is also beneficial. People who thrive on our team also tend to share the following characteristics: - Customer and mission focused. You are energised by understanding complex users and solving problems that have meaningful consequences in the real world. - Strategic and pragmatic. You can establish a compelling vision while recognising that great strategies only matter if teams can execute them. - Humble, open, and curious. You seek out perspectives that challenge your own and create an environment where Product, Design, Engineering, customers, and other stakeholders can contribute to better decisions. - A multiplier. You build strong teams, create clarity, share context freely, and help people grow rather than becoming the person through whom every decision must flow. - Comfortable with complexity. You can bring structure to ambiguous problems and find a simple path through complicated workflows without oversimplifying the needs of our users. This role is based in Manchester, with an expectation of working from our Manchester office three days per week. The role will also require regular engagement with customers and teams across the UK. Due to the nature of our work with UK policing, the successful candidate must be able to obtain and maintain NPPV Level 3 (NPPV3) clearance. Mark43 is approved to hire in Canada, the UK, and 36 U.S. states, including Alabama, Arizona, California (excluding San Francisco), Colorado, Connecticut, Washington D.C., Florida, Georgia, Iowa, Idaho, Illinois, Indiana, Kansas, Massachusetts, Maryland, Maine, Michigan, Minnesota, Missouri, North Carolina, Nebraska, New Hampshire, New Jersey, New Mexico, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Vermont, Washington, Wisconsin, and West Virginia. Before applying to a remote role, please ensure that you are able to perform the position in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. Our [Privacy Notice](https://mark43.com/privacy-policy/) describes how Mark43 uses and protects the personal information of prospective employees during the recruitment process. It informs you about our handling of the personal information you provide to us when you apply for a position in our organization and in general when you express your interest in joining our team. As a part of Mark43's security measures all employees must: Engage in appropriate use of the company's electronic information resources; Become knowledgeable about and follow relevant security policies and guidelines; Protect the resources under their control, such as passwords, computers, and data that they create, receive, or download; and Promptly report security-related incidents and violations, and responding to official reports of security incidents involving their systems or accounts. Mark43 is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please email recruiting@Mark43.com requesting the accommodation. ## About Mark43 ## Company Overview - **One-liner**: Mark43 is the trusted leader in public safety technology, providing a secure, all-in-one platform for agencies to save time, stay compliant, and ensure community safety. - **Entity Type**: Private (venture-backed) - **Headquarters**: New York City, NY, USA (with offices in Boston, MA, USA and Manchester, England, UK) - **Founded**: Not publicly available from provided sources - **Founders**: Not publicly available from provided sources ## Core Business - **Primary industry**: Public Safety Technology - **Target customers**: Public safety agencies – law enforcement, fire, EMS – across federal, state, and local levels (B2G) - **Mission or purpose statement**: “To build the public safety software communities deserve” – creating software that brings dispatchers, first responders, investigators, and community leaders together on one connected platform. ## Products & Services - **Mark43 RMS (Records Management System)**: Cloud-native records management connecting evidence, reducing duplication, and closing cases faster with smart, streamlined workflows. - **Mark43 CAD (Computer-Aided Dispatch)**: Seamless assignment and management of units with real-time visibility for the right response every time. - **Mark43 OnScene**: Mobile app equipping frontline teams with instant access to the right data at the right time. - **Mark43 Insights**: Analytics and public reporting module that unlocks the power of agency data to drive decisions and strengthen community trust. - **ReportAI**: AI-powered tool for automated reporting and investigations, boosting responder productivity. - **BriefAI**: AI-powered tool for briefing and summarization, tailored to public safety needs. - **Ecosystem Integration**: Integrates with hundreds of best-in-class public safety technologies and data sources. All products are cloud-native, AI-empowered, and built on a unified data platform. ## Market Standing - **Valuation / Market Cap**: Not disclosed - **Key Metric**: Over 300 public safety agencies served worldwide - **Notable Investors / Partners**: Not disclosed in provided sources - **Growth Signals**: Multiple office locations (NYC, Boston, Manchester), active hiring for engineering, cybersecurity, data migration, and growth roles; product expansion into AI-powered features (ReportAI, BriefAI) ## Competitive Advantages - **Cloud-native architecture** – always fast, available, and automatically updated; no hardware or software management for agencies. - **Unified data platform** – brings together CAD events, reports, evidence, booking, and more for a single source of truth. - **AI empowerment** – purpose-built AI tools (ReportAI, BriefAI) integrated directly into public safety workflows. - **Security and compliance** – meets and stays ahead of federal, state, and local regulatory requirements; protects against cyber attacks. - **Connected ecosystem** – integrates with hundreds of third-party technologies to automate and enhance workflows. - **Dedicated 24/7/365 support** – product training and real-time assistance for agencies. ## Strategic Focus - Deepening AI capabilities across the platform to further reduce administrative burden and improve decision-making. - Expanding the unified platform to cover the full public safety lifecycle (first call to final report). - Maintaining a responsible AI approach that prioritizes security, privacy, and reliability. - Continuing to scale the customer base while supporting agencies of all sizes. ## Why Work Here - **Work model**: Hybrid-remote with flexible hours; classified as a “remote-first” company with employees across time zones. Offices in NYC, Boston, and Manchester for those who prefer in-person collaboration. - **Time off**: Unlimited Paid Time Off; a paid one-month sabbatical with additional adventure funding after five years. - **Health and wellness**: 100% premium coverage for health, dental, and vision plans for employees and their families globally. - **Financial benefits**: Retirement plan options, company equity, performance bonuses, and employee discounts. - **Family support**: Generous parental leave benefits matching larger tech companies; family medical leave. - **Work environment**: Monthly social budget (rock climbing, cooking classes, laser tag, karaoke, etc.), game rooms, frequent happy hours and office celebrations. - **Professional growth**: Active engineering hiring – roles include AI-Enabled Software Engineer, Lead Software Engineer, Cybersecurity Specialist, and more. Opportunities to work on mission-critical public safety software. - **Values**: Inclusivity, excellence, diligence, humility. Emphasizes that “the best ideas win no matter their origin.” ## Sources 1. [Mark43 Company & Careers Page](https://mark43.com/company/careers/) 2. [Mark43 Product Page](https://mark43.com/) 3. [Built In Company Profile](https://builtin.com/company/mark43) 4. [LinkedIn Company Page](https://www.linkedin.com/company/mark43) 5. 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