--- title: 'Director of Project Management at CaptivateIQ' canonical: 'https://feeny.ai/job/director-of-project-management-captivateiq-united-states-rb12snx2kf3t' type: 'job' last_seen: '2026-09-07' --- # Director of Project Management at CaptivateIQ - **Company:** CaptivateIQ - **Location:** United States - **Compensation:** $250k–$300k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-14 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/captivateiq/2dfeca0d-3a27-41e1-a6a9-cc19b785bc6b ## Job description CaptivateIQ is transforming the way companies plan, manage, and optimize sales performance. We started by revolutionizing incentive compensation management, and now we're expanding our platform to solve broader sales planning challenges. Recognized by industry analysts like Forrester and G2 and backed by top-tier investors, including Sequoia, ICONIQ, Accel, and Sapphire Ventures,  we empower high-growth companies like Netflix, Figma, and Stripe with the flexibility and insights needed to drive revenue performance. Join a talented, fast-growing team committed to solving some of the most complex and impactful problems in sales performance management. ## About the Role We're hiring a Director of Project Management to help us evolve our Project Management practice to scale along the growing needs of the organization - to build a team of PMs who own delivery end-to-end across our full customer base, a governance system that surfaces risk before it becomes an escalation, and an operating rhythm that makes “on track” a verifiable claim rather than a status update. You'll start by upleveling how we deliver our largest, most complex enterprise implementations, then build out how project management scales efficiently across the rest of our customer base. This is a builder role - you will establish project management as a first-class function here, not maintaining an existing one. ## What You'll Do Own Delivery Governance Across the Full Portfolio - Serve as the single accountable owner for project governance across implementation segments, from our largest enterprise accounts to our highest-volume, scale-motion accounts. - Build and run a risk-visibility system — dashboard, thresholds, escalation triggers — that surfaces problems before they reach leadership, not after. - Define milestone gates for engagements at every scale, from high-touch enterprise builds to lighter-touch scale delivery, and hold the team accountable to them. Build and Lead the PM Organization - Hire, develop, and manage a team of project managers and project coordinators; build a defined career path across levels and segments. - Own the standards this function runs on — best practices, change management, workflow documentation — and make sure they scale from our most complex accounts down to our highest-volume ones. - Design and build a project coordinator model to support scale delivery: milestone-based check-ins, AI-assisted monitoring, and a delivery model that can responsibly cover a high volume of concurrent projects per coordinator. Raise the Bar on Enterprise Delivery - Partner with Architecture leadership to draw a clear line between system design ownership and project accountability ownership — and hold that line as the organization scales. - Diagnose and close the specific gaps that let complex projects run today without a single accountable owner. Drive Operating Rhythm and Visibility - Run a recurring delivery forum reporting progress, risk, and change management status across segments. - Report delivery health, risk, and escalation trends to the VP of Technical Services and CX leadership on a defined cadence. ## What You'll Need - 8+ years in project or program management for software implementations, including 5+ years building or leading a PM team — not solely individual-contributor PM experience. - Direct experience implementing enterprise SaaS within an internal delivery team or a partner organization (systems integrator, consulting firm, or implementation partner) — deep familiarity with the operational rigor enterprise buyers expect, independent of any single product. - Experience designing delivery models that work at more than one scale — you've built or run both high-touch, complex delivery and higher-volume, lighter-touch delivery, and know how those operating models differ. - A demonstrated track record of building a PM function or operating system where one didn't previously exist, or was under-resourced — not just operating inside an already-mature one. - Comfortable being the accountable owner of a project's outcome without owning the technical solution — this is an operational and stakeholder-management role, not an architecture role. ## Nice to Have - Experience with incentive compensation management (ICM) or a similarly complex, configuration-heavy enterprise software category. - Experience designing or scaling a project coordinator / delivery-ops model for a high-volume, lower-touch customer segment. ## Benefits - (US-ONLY)Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents. - Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge. - Annual Stipends: Dedicated funds for your professional development and caretaking needs. - Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does. - Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future. - Premium Tools: The latest Apple hardware to empower you to do your best work. - Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives. Notice for Prospective Candidates - Only emails from @captivateiq.com should be trusted. We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following: - Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc. - Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology. - Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ. - Ask candidates to make a payment in order to be considered for a position. - Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc. - Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made. CaptivateIQ participates in E-Verify, web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States ## About CaptivateIQ ## Company Overview - **One-liner**: CaptivateIQ provides a modern, AI-infused commission management platform that automates incentive compensation, quota planning, and sales performance analytics. - **Entity Type**: Private (Series C; $164.6M total funding) - **Headquarters**: San Francisco, California, USA (also has an office in Salt Lake City, Utah) - **Founded**: 2017 - **Founders**: Mark Schopmeyer, Conway Teng, Hubert Wong ## Core Business - **Primary industry**: Sales Performance Management (Incentive Compensation) - **Target customers**: B2B; revenue teams including sales operations, finance, and compensation administrators at mid-market and enterprise companies (1,000+ customers worldwide) - **Mission**: To enable every company to take control of sales performance management, making commission administration transparent, accurate, and motivating for all stakeholders. ## Products & Services - **Incentive Compensation Management**: Automates commission calculations with a no-code, logic-based engine (SmartGrid ELT). Supports any compensation plan and provides real-time visibility for payees. - **Sales Capacity and Quota Planning**: Build and manage territories, assign accounts, and optimize opportunities with automated boundary adjustments. - **Reporting & Analytics**: Real-time dashboards tracking performance trends, top performers, and drivers of results. - **Predictive Modeling**: ML-powered models to score accounts, predict quota attainment, and identify payout anomalies. - **Assist AI**: Generative AI assistant that helps troubleshoot formulas, search documentation, and optimize plans via natural language queries. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: $164.6M in total venture funding (led by ICONIQ Growth, Accel, Sequoia, Sapphire, Workday Ventures, Bessemer, Foundation Capital, Y Combinator) - **Notable Investors/Partners**: Sequoia, Accel, ICONIQ Growth, Sapphire, Bessemer, Foundation Capital, Workday Ventures, Y Combinator - **Growth Signals**: - 1,000+ customers globally - 94% customer satisfaction (CSAT) from over 2,500 G2 reviews - Named a Leader in “The Forrester Wave™: Sales Performance Management Solutions For Incentive Compensation, Q1 2025” - Strategic investment from Workday Ventures and partnership with Workday Software Partner Program - Recent product launches: SmartGrid ELT, Assist AI, Payee Lifecycle Management, Custom Workflow Builder ## Competitive Advantages - **AI-infused platform** that integrates compensation, planning, and predictive modeling in a single system – unlike legacy tools that require services or IT. - **No-code calculation engine (SmartGrid ELT)** enables commission plan creation and iteration without developer or consultant support. - **Single source of truth** for incentives and planning data, with real-time synchronization from CRM/ERP systems (Salesforce, HubSpot, NetSuite, Workday). - **SOC 1 & SOC 2 compliance** ensures enterprise-grade data security. - **Real-time payee visibility** increases rep trust and motivation. ## Strategic Focus - **Modernize incentive compensation** by replacing manual spreadsheets and inflexible legacy software with an adaptable, cloud-native platform. - **Expand AI capabilities** – Assist AI and predictive modeling to further automate plan building, anomaly detection, and forecasting. - **Deepen ecosystem integrations** (e.g., Workday Ventures partnership) and continue building out planning, capacity management, and reporting modules. - **Scale global presence** with a distributed remote workforce and a second office in Salt Lake City. ## Why Work Here - **Remote-first culture**: CaptivateIQ is a 100% remote company with flexible work from anywhere; also maintains physical offices in San Francisco and Salt Lake City for in-person events. - **Competitive compensation** including equity, bonuses, and anniversary bonuses. - **Comprehensive healthcare**: 100% coverage of medical, dental, and vision for employees and 75% for dependents. - **Time off**: Flexible PTO plus quarterly mental health days. - **Parental support**: Parental leave and an annual $1,000 caretaker stipend. - **Professional development**: $500 annual stipend for learning and development. - **401k retirement plan**. - **Employee Resource Groups (ERGs)** that support diverse identities and experiences. - **High ratings**: 94% CSAT on G2 and consistently positive employee reviews on Built In (35+ total employees, 2 offices). - **Recent engineering focus**: Roles like Software Engineer – AI Platform signal investment in cutting-edge technology. ## Sources 1. [captivateiq.com – About Us](https://www.captivateiq.com/about-us) 2. [captivateiq.com – Careers](https://www.captivateiq.com/careers) 3. [captivateiq.com – Main Site](https://www.captivateiq.com/) 4. [jobs.lever.co/captivateiq](https://jobs.lever.co/captivateiq) 5. 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