---
title: 'Director of Provider Onboarding at Nourish'
canonical: 'https://feeny.ai/job/director-of-provider-onboarding-nourish-new-york-ef3j01g8vv6n'
type: 'job'
last_seen: '2026-09-13'
---

# Director of Provider Onboarding at Nourish

- **Company:** Nourish
- **Location:** New York, NY
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/usenourish/jobs/5420186008

## Job description

## About Us

Health is the most important thing in life, and the American healthcare system is completely broken - poor outcomes, high cost, bad patient experience. We're building a new system from the ground up.

Our mission is to improve people’s health by making it easy to live a healthy lifestyle.

Nourish is the country's largest dietitian-led metabolic health clinic. We’re an AI-native digital health system matching patients with 10,000+ Registered Dietitians, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. Founded four years ago, we've completed millions of appointments, tripled year-over-year, and partnered with health plans covering 200M+ Americans across 250+ health systems.

In 2026 we raised a [$100M Series C](https://www.businesswire.com/news/home/20260512183360/en/Nourish-Raises-%24100M-Series-C-to-Reverse-Chronic-Disease-with-AI-Native-Metabolic-Clinic), bringing total funding to $215M. The round was led by [Menlo Ventures](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fmenlovc.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Menlo+Ventures&index=2&md5=a7f691ce61b1b69ee68a13a576315d2e), with participation from [Thrive Capital](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fthrivecap.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Thrive+Capital&index=3&md5=db2cd91478da9785a5cc9b584dea6320), [Index Ventures](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.indexventures.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Index+Ventures&index=4&md5=f6be905422c6f378ec1b4bdc03024bbf), [J.P. Morgan Growth Equity Partners](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fam.jpmorgan.com%2Fus%2Fen%2Fasset-management%2Fmod%2Fgrowth-equity-partners%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=J.P.+Morgan+Growth+Equity+Partners&index=5&md5=1a7d1b0269d6145b0d067a9a65a2fa5c), [Maverick Ventures](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.maverickventures.com%2Findex&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Maverick+Ventures&index=6&md5=65afa52b074a924da58983522f5ff138), [Y Combinator](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.ycombinator.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Y+Combinator&index=7&md5=1da67b43f2e7bb379a32a7237fafef10), [BoxGroup](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.boxgroup.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=BoxGroup&index=8&md5=e3212ef4cc6adb74a20f06b6b22341b6), [Atomico](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fatomico.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Atomico&index=9&md5=3239e86a77677eeb8958c8bf283d81ba), [Daybreak](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.daybreakventures.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Daybreak&index=10&md5=56300ef7f1766268053b30f4c406d8f2), and [Operator Partners](https://cts.businesswire.com/ct/CT?id=smartlink&url=https%3A%2F%2Fwww.operatorpartners.com%2F&esheet=54534855&newsitemid=20260512183360&lan=en-US&anchor=Operator+Partners&index=11&md5=e7e55dbffcf68c8100f12d4da422b1ed).

Learn more about our Series C here: [Nourish Blog](https://www.nourish.com/blog/nourish-announces-series-c), [Bloomberg](https://www.bloomberg.com/news/articles/2026-05-19/nutrition-care-startup-raises-100-million-to-help-glp-1-treatment), [Fierce Healthcare](https://www.fiercehealthcare.com/finance/nourish-raises-100m-plans-expand-care-model-physicians), [Digital Native](https://www.digitalnative.tech/p/99180948-121a-4646-869f-a19d176c1c55), [The Pulse Podcast](https://open.spotify.com/episode/4KZBAKUgwitLPlDErDDtUg?si=c3985e925a304576).

This is not a job for everyone. We hold an extremely high bar because we believe talent density is our biggest competitive advantage. We're looking for people who actively choose hard, ambiguous problems, who run toward unglamorous work, give and receive candid feedback, and bring relentless resilience without the ego. Our work is important, but we are not self-important. We do this because we’re solving one of the hardest problems in the world, and the problem matters. If that's you, we disproportionately reward it.

## About the Role

Nourish's growth depends on supply of our provider, and every provider who joins us passes through our onboarding funnel. Provider Onboarding owns activation, focused on taking a dietitian, medical provider, or therapist from signed offer to confidently seeing their first patient. This team sets the stage for a successful provider start, and if done right, a provider starts fast, stays longer, and performs better.

As Director of Provider Onboarding, you'll own that function end-to-end, across the team, the operating model, and the systems behind it. This is a rare opportunity to optimize an existing team already onboarding providers at scale (RDs), while creating the 0>1 onboarding approach for new providers. On the RD side, activation has held around flat all year with minimal movement, and needs further investment and focus to structurally change the rate at which providers successfully start. At the same time, you'll build the 0→1 onboarding motion for Nourish Medical and Therapy as we expand beyond dietitians into a full virtual metabolic health clinic.

You'll manage and grow a team of Provider Onboarding Associates, and partner closely with Provider Recruiting upstream, and Provider Strategy and Provider Enablement downstream, and Credentialing, People, and Product throughout. This person will report into our [Senior Director of Clinical Operations](https://www.linkedin.com/in/tommy-kelley-53928716b/).

This role is full-time and open to NYC-based candidates only (expectation to work in-person 3-4 days per week, with some remote flexibility). Our office is located in Gramercy.

Key Responsibilities:

- Own provider activation across every provider type: Diagnose where providers stall between signed offer and first patient, and build the system and processes to ensure successful improvement of metrics over time
- Build and develop the onboarding team: Hiring and ramping new associates as the team scales, and establishing the performance expectations, coaching cadence, and accountability structure that raise the bar for everyone
- Design the operating model and systems: Use our CRM, sequencing, and LMS tooling to automate low-value touchpoints
- Stand up onboarding for new provider types: Build the Medical and Therapy motions from scratch and deciding what's shared infrastructure versus provider-type specific
- Own the capacity and ROI model: Build headcount and investment plans to drive further activation improvements in 2027 and beyond
- Partner cross-functionally: Across product, recruiting, and ongoing provider strategy, you’ll ensure there are thoughtful handoffs and great product to drive an overarching provider experience that increases overall supply and drives NPS

We’d love to hear from you if:

- You have 8+ years of experience, ideally in a marketplace, provider network, or high-growth startup environment
- You've owned a critical funnel metric end-to-end, and now what it takes to structurally improve key funnel metrics
- You've built and led a front-line operations team, building performance management structure and holding people accountable to targets
- You have strong instincts for systems and automation, knowing which human touchpoints to replace with AI automation, and which ones to protect to maintain a delightful provider experience
- You're comfortable in the numbers, from cohort analysis to caseload modeling to building the ROI case for your own headcount
- You hold a high bar for the provider experience and want to help Nourish be the best place for providers to work
- You're energized by ambiguity, moving through roadblocks and challenges to get to a final approach that achieves outcomes

More Information

[The Nourish Bar](https://app.notion.com/p/A-Guide-to-The-Nourish-Bar-36ecc837c1d0810f9f24e75b240c666c?pvs=21)

[Our Values](https://app.notion.com/p/Values-84cef6ac8c384f4d8f595a8c0061c62c?pvs=21)

[Why Nourish Exists](https://app.notion.com/p/Why-Nourish-Exists-84442a27abc34e2b95b2ad3d3dfb1214?pvs=21)

[How We Work](https://www.notion.so/a461b591089f412dbc2c55ab7167f74e)

[Comp Philosophy](https://www.notion.so/38e34a54930f45cf93f41fd7f7e28a83)

[Benefits](https://app.notion.com/p/36dcc837c1d0810198e4e69580095e2a?pvs=21)

## About Nourish

## Company Overview
- **One-liner**: Nourish is a digital health company that provides insurance-covered, AI-powered virtual nutrition counseling by connecting patients with Registered Dietitians via telehealth.
- **Entity Type**: Private (funding stage not disclosed, backed by leading venture capital firms)
- **Headquarters**: New York City, United States
- **Founded**: 2021
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Digital Health / Telehealth / Nutrition Care
- **Target Customers**: B2C (patients with insurance in all 50 states), B2B (health systems, employers)
- **Mission/Purpose**: To help everyone live a healthier, longer, and happier life by making it easy to eat well; addressing the root cause of chronic disease through accessible nutrition care.

## Products & Services
- **Nourish Telehealth Platform**: A virtual care service connecting patients with a dedicated Registered Dietitian for one-on-one telehealth appointments. 94% of patients pay $0 out of pocket through insurance coverage. Available in all 50 states with a network of 10,000+ dietitians.
- **Nourish Mobile App**: A companion app for between-session support, allowing patients to message their dietitian, view session summaries, track macros (including photo-based tracking), set goals, and access curated content.
- **Nourish AI Assistant**: A 24/7 AI-powered assistant that provides support and answers questions about nutrition goals between appointments.
- **Lab Work Integration**: Patients can access lab work at a local clinic and analyze results with their dietitian directly within the app.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Over 500,000 people have been helped by Nourish dietitians; 94% of patients pay $0 out of pocket; network of 10,000+ dietitians.
- **Notable Investors/Partners**: Backed by leading venture capital firms and unicorn startup founders from Headway, Spring Health, Rightway Health, Alto Pharmacy, Oscar, Notion, Flatiron, Cadence, and more.
- **Growth Signals**: Rapid headcount growth of +170.2% year-over-year (reaching 1,424 employees as of mid-2026), with monthly growth of +5.1%. Demonstrates strong clinical outcomes: 80% of patients see health improvements in 30 days, 90% achieve progress towards goals after 3 months. Average A1C reduction of 1.3% and average weight loss of 8% for patients not on GLP-1s after 12 months.

## Competitive Advantages
- **Insurance-First Model**: Deep integration with hundreds of insurance plans makes care accessible ($0 out of pocket for 94% of patients), removing a major barrier to entry in the nutrition space.
- **Clinical Outcomes Focus**: Publishes strong outcome data (A1C, weight loss, cholesterol, blood pressure reduction) which builds trust and validates the model for payers and providers.
- **Large Provider Network**: 10,000+ dietitians allows for personalized matching and rapid scalability across all 50 states.
- **AI-Enhanced Care**: The 24/7 AI assistant provides a scalable layer of support between sessions, differentiating the patient experience from traditional telehealth.
- **Integrated Care Coordination**: Works with patients’ external care teams (primary care, specialists) to ensure a seamless, holistic patient experience.

## Strategic Focus
- **Scaling Clinical Operations**: Hiring for roles like Director of Care Strategy, Metabolic Health Nurse Practitioners, and Physicians, indicating a move to expand the scope of care beyond nutrition (e.g., metabolic health).
- **Technology & Product Investment**: Actively hiring for Engineering, Product, Design & Analytics roles (Engineering Manager, Senior Backend Engineer, Staff Software Engineer) to continue building out the AI assistant, app experience, and platform infrastructure.
- **Health Systems & Commercial Growth**: Building out a Health Systems team and a Commercial Strategy team to partner with employers and healthcare organizations.
- **Revenue Strategy & Finance**: Hiring for Revenue Strategy and Finance roles, suggesting a focus on monetization, payer contracting, and sustainable business growth.

## Why Work Here
- **Mission-Driven Work**: The company is tackling a massive, meaningful problem (“broken healthcare system” / “poor nutrition is the #1 driver of chronic disease”) with a clear mission to improve health outcomes.
- **Strong Growth & Trajectory**: With 170% year-over-year headcount growth, the company is in a rapid scaling phase, offering significant career growth opportunities and impact.
- **Competitive Compensation**: Offers a competitive salary plus equity package.
- **Benefits Package**: Includes medical, dental, and vision insurance, 20 days annual leave, generous parental leave programs, learning and development allowance, home office allowance, and a $20 in-office lunch stipend.
- **Flexible Work Policy**: Offers flexibility in how and where you work. Many roles are listed as “Remote” or “New York, NY or Remote,” indicating a remote-friendly culture with physical hubs in NYC and San Francisco.
- **Culture & Values**: Emphasizes a growth mindset, data-driven decision making, patient-first empathy, and a collaborative clinical community. The company is building a “digital health system that is patient-friendly, prioritizes lifestyle change, delivers outcomes, and lowers costs.”

## Sources
1. [nourish.com - About Us](https://www.nourish.com/about)
2. [nourish.com - Careers](https://www.nourish.com/careers)
3. [nourish.com - Homepage](https://www.nourish.com/)
4. [LinkedIn - Nourish](https://www.linkedin.com/company/usenourish)
5. [Greenhouse - Jobs at Nourish](http://job-boards.greenhouse.io/usenourish)

## Other roles at Nourish

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- [Senior Revenue Accountant](https://feeny.ai/job/senior-revenue-accountant-nourish-new-york-8vbczczcedrr) — New York, NY
- [Engineering at Nourish](https://feeny.ai/job/engineering-at-nourish-nourish-new-york-cp16n7nqvz3q) — New York, NY / San Francisco, CA
- [Licensing Senior Associate](https://feeny.ai/job/licensing-senior-associate-nourish-remote-js2xrap2azey)
- [Credentialing / Enrollment Lead](https://feeny.ai/job/credentialing-enrollment-lead-nourish-remote-ac1nys38gc0n)
- [(Sr.) Director of Growth Strategy](https://feeny.ai/job/sr-director-of-growth-strategy-nourish-new-york-mg2vtgtwhnnz) — New York, NY
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- [General Interest Application](https://feeny.ai/job/general-interest-application-nourish-new-york-m2xmycgxbekz) — New York, NY / San Francisco, CA