--- title: 'Director of Sales Operations at PandaDoc' canonical: 'https://feeny.ai/job/director-of-sales-operations-pandadoc-united-states-qnh86m3hcssw' type: 'job' last_seen: '2026-09-17' --- # Director of Sales Operations at PandaDoc - **Company:** PandaDoc - **Location:** United States - **Work type:** remote - **Posted:** 2026-09-16 - **Last confirmed live:** 2026-09-17 - **Apply:** https://job-boards.greenhouse.io/pandadoc/jobs/8204905 ## Job description Director of Sales Operations PandaDoc is looking for a Director of Sales Operations to build the repeatable, predictable, scalable engine behind our revenue growth. In this role, you will drive operational excellence across the sales organization by owning key processes, systems, and insights that enable our sales team to perform at the highest level. You'll partner closely with Sales Leadership to optimize pipeline management, refine forecasting accuracy, and ensure our sales motion is efficient, data-driven, and poised for scale. As a member of the Revenue Operations leadership team, you'll lead a team that is constantly hunting for opportunities across the business and tenaciously driving for excellence, efficiency, and impact. You'll proactively identify, analyze, prioritize, and execute on opportunities for optimization, innovation, and growth. In this role, you will: - Lead a team of operators to draw insights from rigorous analyses, develop informed recommendations, and drive implementation on the most critical opportunities and challenges facing the sales organization - Apply thought leadership, analytical skills, and business judgment to help Sales Leadership define strategic priorities, deliver operational excellence, and foster sustainable revenue growth - Own key business operating rhythms that drive sales performance and accountability, including forecast calls, pipeline reviews, QBRs, and MBRs - Own and refine KPI dashboards to provide visibility into sales performance, trends, and areas for improvement, delivering data-backed insights that drive action plans for growth and efficiency - Partner with Sales Leadership to align on revenue targets, forecast accuracy, and pipeline health, proactively identifying risks and opportunities, and develop the annual sales ops roadmap including territory design, quota setting, and GTM planning milestones - Act as the bridge between Sales Leadership and technical teams (Data, GTM Engineering), translating business needs into clear, actionable technical requirements with defined success criteria and timelines - Maintain working fluency in the sales technology stack, owning tier 1 Salesforce configurations and single-system workflows while partnering with GTM Systems team for multi-system integrations, evaluating new tools and driving change management to ensure adoption and impact - Manage process improvement efforts to constantly identify and execute on opportunities for efficiency, deal velocity, and revenue predictability - Collaborate with cross-functional teams (Marketing, Product, Finance, CS) to improve lead flow, conversion strategies, and overall GTM alignment - Proactively identify opportunities to leverage AI tools and automation to increase efficiency, accuracy, and scale in sales operations workflows About you: - 7+ years of relevant work experience in high-velocity SaaS, partnering with VP+ sales leaders - Deep expertise in sales operations (planning, forecasting, pipeline management, process optimization, KPIs) - Strong balance of strategic vision and executional grit, able to roll up sleeves, deliver immediate impact, and build long-term momentum - Fast learner who thrives in ambiguity, adapts quickly, and maintains resilience under pressure - Demonstrated people leadership: building, coaching, and inspiring high-performing teams with clear accountability and a growth mindset - Strong influencing and communication skills, with a track record of driving consensus across complex stakeholder groups - Ability to prioritize ruthlessly based on business impact, focus on high-leverage, strategic work appropriate for your level - Communicate clearly and effectively, simplifying complex concepts whether through written or oral communication - Accountable, proactive, and solutions-oriented, you see challenges as opportunities and take ownership of outcomes - Required: Salesforce, sales engagement platforms (Outreach, Salesloft, Gong, etc.), Excel/Google Sheets (advanced), data analysis and reporting tools - Preferred: SQL, Tableau/Looker, AI/ML tools and frameworks The annual OTE is up to $255,000. Company Overview: PandaDoc empowers more than 65,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com Company Culture: We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team. Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. Check out our [LinkedIn](https://www.linkedin.com/company/pandadoc/life/pdcompanyculture) to learn more. Benefits: - An honest, open culture that emphasizes feedback and promotes professional and personal development - An opportunity to work with a global team, distributed worldwide - 6 self care days per year - Opportunity to participate in SPIF (sales contests) monthly! - Incredible promotion opportunities - And much more! PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. ## EXTERNAL RECRUITERS Approval Requirement The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc. Application deadline: 11/30/2026 ## About PandaDoc ## Company Overview - **One-liner**: PandaDoc provides an all-in-one document workflow automation platform for creating, approving, tracking, and e-signing documents. - **Entity Type**: Private (Series C, unicorn with $1B valuation) - **Headquarters**: San Francisco, California, United States (remote-first with hubs in Lisbon, Warsaw, and Kyiv) - **Founded**: 2014 - **Founders**: Mikita Mikado, Sergey Barysiuk ## Core Business - Primary industry/industries: Document automation, e‑signature, CPQ (Configure, Price, Quote), sales enablement - Target customers: B2B – from small businesses to enterprise (tens of thousands of companies across industries) - Mission: “Deliver transformative technology that simplifies the way companies of any size operate and win” – making agreements faster, clearer, and more transparent. ## Products & Services - **PandaDoc Document Automation (SaaS)**: Create, approve, track, and e‑sign documents (proposals, quotes, contracts) 40% faster. Includes templates, content libraries, analytics, and integrations. - **PandaDoc E‑Signature (SaaS)**: Compliant with E‑SIGN, UETA, HIPAA, and SOC 2; offers strong security (SSO, granular permissions, API). - **PandaDoc CPQ (SaaS)**: Native CPQ for Salesforce and HubSpot (launched in 2025), enabling configure-price-quote workflows within CRM. - **PandaDoc API**: Embed document generation and e‑signature capabilities into third‑party applications. ## Market Standing - **Valuation / Market Cap**: $1 billion (unicorn status achieved with Series C in 2021; latest known valuation) - **Key Metric**: $100M Annual Recurring Revenue (ARR) as of 2024 (source: [pandadoc.com/about](https://www.pandadoc.com/about/)) - **Notable Investors/Partners**: Series C led by Altos Ventures (also includes existing backers such as Rembrandt Venture Partners, One Way Ventures); key partners include Salesforce, HubSpot. - **Growth Signals**: Reached $100M ARR; achieved unicorn status; launched native CPQ for Salesforce and HubSpot (2025); ranked on Deloitte’s Technology Fast 500™; serving tens of thousands of customers globally. ## Competitive Advantages - **Remote‑first from day one** – flexible, autonomous culture not tied to a single location; global talent pool. - **Comprehensive all‑in‑one platform** – covers document creation, e‑signature, and CPQ, reducing tool sprawl. - **Deep integrations** with Salesforce, HubSpot, and other major CRMs, plus a robust API. - **Strong compliance and security** – SOC 2, HIPAA, E‑SIGN/UETA compliant, supporting enterprise‑grade trust. - **Scalable for any business size** – from SMB to enterprise, with a focus on simplicity and speed. ## Strategic Focus - **Expand CPQ and CRM‑native capabilities** – deepen Salesforce and HubSpot integrations to capture the configure‑price‑quote market. - **Continue product‑led growth** – invest in automation, analytics, and AI to further simplify document workflows. - **Maintain remote‑first culture** – preserve flexibility while scaling across Europe, USA, and Ukraine. - **Support Ukrainian team** – provide stability, safety, and flexibility as a core part of the company’s values. ## Why Work Here - **Culture**: Remote‑first, globally distributed team (dozens of countries); core values L.I.F.E. (Learn, Impact, Fun, Empathy). Emphasis on trust, empathy, and work‑life balance. - **Policy**: Fully remote with optional office hubs in Lisbon, Warsaw, Kyiv. Flexible schedules – “outcomes, not hours.” - **Perks**: Competitive salary; company equity; 401K plan; health benefits; generous PTO + self‑care days; paid day off for birthdays; monthly wellness allowance; home office stipend; education benefits (LinkedIn Learning, industry events); regular team outings; commuter benefits. - **Engineering culture**: Strong engineering teams in Europe and USA; focus on modern tech stack (Python, React, etc.); opportunities to work on high‑scale document processing and CRM integrations. - **Support for Ukraine**: 24/7 Kyiv office, ongoing safety and flexibility for Ukrainian teammates; company stands with Ukraine. ## Sources 1. [PandaDoc Careers](https://www.pandadoc.com/careers/) 2. [PandaDoc Culture](https://www.pandadoc.com/culture/) 3. [PandaDoc About](https://www.pandadoc.com/about/) 4. [PandaDoc Greenhouse Jobs](http://job-boards.greenhouse.io/pandadoc) 5. [PandaDoc Homepage](https://www.pandadoc.com/) ## Other roles at PandaDoc - [Account Manager, Small Business](https://feeny.ai/job/account-manager-small-business-pandadoc-europe-ngqz8sz1f52s) — Europe - [Solution Partners Manager](https://feeny.ai/job/solution-partners-manager-pandadoc-united-states-72ym22ma935w) — United States - [Sales Manager, SMB](https://feeny.ai/job/sales-manager-smb-pandadoc-europe-wg41kfdx40fm) — Europe - [Solutions Engineer](https://feeny.ai/job/solutions-engineer-pandadoc-united-states-kg109y53rhzb) — United States - [Director of GTM Systems](https://feeny.ai/job/director-of-gtm-systems-pandadoc-united-states-dj911mfknf55) — United States - [Senior Support Operations Manager](https://feeny.ai/job/senior-support-operations-manager-pandadoc-united-states-6bxsyz46cvze) — United States - [Web Optimization & Personalization Manager](https://feeny.ai/job/web-optimization-personalization-manager-pandadoc-united-states-1vbt6dtqf98y) — United States - [Head of Lifecycle Marketing](https://feeny.ai/job/head-of-lifecycle-marketing-pandadoc-united-states-d1xq2sqsw3x5) — United States - [Director of Partnerships](https://feeny.ai/job/director-of-partnerships-pandadoc-united-states-59c5s2cgz83a) — United States - [Director of Sales Operations](https://feeny.ai/job/director-of-sales-operations-empirical-security-remote-8114maynpvzp)