--- title: 'Director of Software Development, Developer Experience at Slice' canonical: 'https://feeny.ai/job/director-of-software-development-developer-experience-slice-canada-w9btp7h0fggf' type: 'job' last_seen: '2026-09-06' --- # Director of Software Development, Developer Experience at Slice - **Company:** Slice - **Location:** Canada - **Work type:** remote - **Posted:** 2026-08-04 - **Last confirmed live:** 2026-09-06 - **Apply:** https://slice.careers/careers-listing?gh_jid=6576731 ## Job description Director of Software Development, Developer Experience ## About Slice Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in. ## The Role We're looking for an experienced Engineering Director to lead our Developer Experience organisation, helping hundreds of engineers build, test, deploy and operate software efficiently and reliably. You'll lead multiple engineering teams responsible for our internal developer platform, infrastructure, CI/CD systems, engineering tooling, and cloud platform. Your mission will be to remove friction from the software development lifecycle, improve developer productivity, and ensure our platform can scale alongside the business. You'll partner closely with Product, Security, Infrastructure, Engineering leadership and developers across the company to define technical strategy, prioritize investments, and deliver platform capabilities that enable teams to move faster without compromising reliability or security. This role balances technical leadership, people management and organisational influence. While you won't be writing production code every day, you'll be expected to provide technical direction, make architectural decisions, coach engineering managers and senior engineers, and help shape the future of our engineering organisation. The Team You'll lead a group of engineering managers and senior engineers across our Developer Experience organisation. The teams own our Kubernetes platform, CI/CD pipelines, internal developer tooling, cloud infrastructure, observability platform and engineering productivity initiatives. Our engineers are distributed across North America, the UK and Eastern Europe. We value ownership, thoughtful technical decision making, continuous improvement and strong collaboration across time zones. As a leader, you'll help build an environment where engineers can do their best work while continuously improving the systems that power Slice. The Winning Recipe We're looking for a technical leader who enjoys building high-performing engineering organisations as much as building great technology. The core competencies this role calls for: - Proven experience leading multiple engineering teams or engineering managers in a fast-growing technology organisation. - Strong technical background in backend systems, cloud infrastructure or platform engineering, with the credibility to influence architectural decisions. - Experience building and scaling internal developer platforms, engineering tooling or infrastructure organisations. - Strong understanding of cloud-native technologies including Kubernetes, AWS, Docker and modern CI/CD practices. - Experience defining engineering strategy, setting technical direction and successfully delivering large cross-functional initiatives. - Passion for improving developer productivity through automation, standardisation and self-service platforms. - Excellent coaching and mentoring skills with a track record of growing engineering managers and senior technical talent. - Comfortable working in a remote-first, globally distributed organisation. - Exceptional communication skills with the ability to influence stakeholders across engineering, product and executive leadership. - Data-driven approach to measuring engineering effectiveness through metrics such as deployment frequency, lead time, reliability and developer satisfaction. The Extras Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights: - Access to healthcare plans - Flexible working hours - Generous time off policies - £200 per annum employee wellbeing allowance - Market-leading maternity and paternity schemes The Hiring Process Here's what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer. - 30 minute introductory meeting with your Recruiter - Engineering Leadership Interview - Technical Strategy & Systems Discussion - Cross-Functional Leadership Interview - Executive Interview - Offer! Pizza brings people together. Slice is no different. We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. We are also proud members of the Diversity Mark NI initiative as a Bronze Member. Privacy Notice Statement of Acknowledgment When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is committed to keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring and employment processes, as well as our legal obligations. If you are not selected for the position and have provided consent, we may retain your application for up to 365 days to consider you for future opportunities. You may withdraw your consent at any time. For additional information or to exercise your rights regarding your personal data, please contact our Data Protection Officer at privacy@slice.com. ## About Slice ## Company Overview - **One-liner**: Slice provides zero-cost credit card processing, POS systems, merchant cash advances, and digital tools to help small and medium businesses accept payments and grow. - **Entity Type**: Private (Bootstrapped) – no disclosed funding rounds; privately held. - **Headquarters**: Holmdel, New Jersey, United States - **Founded**: Approximately 2011 (based on “Fifteen years ago” from 2026) - **Founders**: Alex Groyzburg (CEO), Nataly Chayka (COO) ## Core Business - **Primary industry**: Payment processing / Merchant services (Fintech) - **Target customers**: B2B – small and medium businesses, restaurants, retail stores - **Mission statement**: “To simplify payment processing and unlock financial opportunities for every business — no matter its size, history, or location.” ## Products & Services - **Zero Cost Processing (Dual Pricing)**: Merchants can accept credit cards without paying processing fees by offering a cash discount to card-paying customers. Enabled by recent law changes and Slice’s proprietary software. - **Clover POS Systems**: Countertop, handheld, and mobile devices for dip, tap, swipe, and mobile wallet payments. Includes lifetime hardware warranty and next-day replacement. - **Slice Capital (Merchant Cash Advance)**: Fast, flexible funding based on future revenue, not credit score. Simple terms and tailored repayment. - **Loyalty & Gift Card Services**: Built-in loyalty programs and gift card systems integrated with Clover. - **EZ-QR Menu & Website Showcase**: Smart QR menus, online ordering, and branded websites optimized for mobile. - **SliceCare™ Support**: 24/7 customer service with under-20-second response time, instant issue tracking via app, and next-day hardware replacement. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Over $300 billion in payments processed in 2025 (company-claimed); 20,000+ satisfied clients; 146 employees (as of mid-2026) - **Notable Investors/Partners**: No external investors disclosed; partners include Clover (device provider) and various charitable organizations (Tunnels to Towers, American Cancer Society, etc.) - **Growth Signals**: - Named to Inc. Magazine’s Fastest-Growing Companies in 2026 - Year-over-year employee growth of +35.3% (from ~108 to 146) - LinkedIn follower growth of +107.3% year-over-year - Active job postings up +200% year-over-year ## Competitive Advantages - **Zero-cost processing model**: Allows merchants to eliminate processing fees legally, a strong differentiator in the commoditized payments space. - **Proprietary software & hardware**: Slice’s Dual Pricing Program and Clover integration create a sticky ecosystem. - **Customer support speed**: Claims under-20-second response time and next-day hardware replacement. - **Revenue-based funding**: Slice Capital offers fast cash without traditional credit checks, appealing to underserved SMBs. ## Strategic Focus - Expand merchant base (currently over 20,000) by emphasizing zero-cost processing and all-in-one solutions. - Deepen product suite with digital ordering, loyalty, and capital offerings to become a full growth partner. - Scale headcount and sales force (active roles in sales, support, and technology). - Continue leveraging recent regulatory changes that favor dual-pricing models. ## Why Work Here - **Culture**: Described as “family-like” with collaboration, transparency, and integrity. Open office with standing desks. Employees are celebrated with bonuses and monetary incentives. - **Remote/Hybrid**: Some roles are remote (e.g., Technical Support Specialist); sales and installation roles are field-based. Headquarters in Holmdel, NJ with an additional office in New York City. - **Growth**: Fast-growing company (Inc. 5000 honoree) with 35%+ annual headcount increase. Opportunities for advancement in sales, support, and management. - **Employee Ratings**: 4.2/5.0 on Glassdoor (80 reviews) – Culture 4.2, Compensation 4.0, Work-Life 3.9, Career 4.1. - **Notable Perks**: Lifetime hardware warranty, next-day replacements, 24/7 support team; charitable donation per new merchant account. ## Sources 1. [Slice Official Website](https://startslice.com/) 2. [Slice About Page](https://startslice.com/about) 3. [Slice Careers Page](https://startslice.com/careers) 4. [LinkedIn Company Page](https://www.linkedin.com/company/slice-eliminate-processing-fees) 5. 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