---
title: 'Director of Strategic Account Sales at Medical Informatics Engineering/Enterprise Health'
canonical: 'https://feeny.ai/job/director-of-strategic-account-sales-medical-informatics-engineering-enterprise-16c587e2vat7'
type: 'job'
last_seen: '2026-10-17'
---

# Director of Strategic Account Sales at Medical Informatics Engineering/Enterprise Health

- **Company:** Medical Informatics Engineering/Enterprise Health
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-09-24
- **Last confirmed live:** 2026-10-17
- **Apply:** https://job-boards.greenhouse.io/medicalinformaticsengineering/jobs/4419332009

## Job description

We are seeking a strategic and results-driven Director of Strategic Account Sales to lead and scale our enterprise client portfolio. This leader will oversee a team of Account Managers responsible for growth, expansion sales and long term client satisfaction.

The Director will set vision and strategy for account management, drive net revenue retention, strengthen executive-level client relationships, and ensure a consistent, high-quality client experience. This sales role blends leadership, revenue ownership, operational discipline, and client strategy to support continued growth across large, complex healthcare organizations.

Company Overview

We provide solutions that make a meaningful difference in healthcare. Founded in 1995, MIE serves as the innovation engine for business units that serve hospitals and health systems, physician practices, Fortune 500 employers, government agencies, and consumers. MIE’s web-based health information technology platform is helping physicians, nurses, and administrators make a meaningful difference in healthcare delivery across the globe.

## Key Responsibilities

Strategic Leadership & Team Development

- Lead, mentor, and develop a team of Enterprise Health Account Sales Managers.
- Establish performance expectations, KPIs, and accountability standards for expansion sales.
- Partner closely with Client Success Managers for renewals, expansion, and client health tracking.
- Foster a culture of ownership, client advocacy, and revenue responsibility.
- Partner with executive leadership to define long-term client success strategy.

Revenue Retention & Growth Ownership

- Own and drive 110%+ net dollar retention (NDR) targets.
- Oversee expansion sales strategy, pricing discussions, and complex negotiations.
- Identify enterprise expansion opportunities across product lines and services.
- Support cross-sell and upsell strategies to increase account penetration.
- Forecast renewals and expansion revenue with high accuracy.

Executive Relationship Management

- Build and maintain C-level and senior stakeholder relationships across key enterprise accounts.
- Partner with CSMs on executive business reviews (QBRs/EBRs).
- Serve as escalation point for high-risk or strategic accounts.
- Ensure alignment between client goals and Enterprise Health solutions roadmap.

Cross-Functional Collaboration

- Partner closely with Sales, Deployment, Product, Support, and Finance teams.
- Ensure smooth handoffs from sales to account management.
- Provide client feedback to Product and Executive teams to inform roadmap decisions.
- Collaborate with Finance on billing strategy, contract compliance, and collections.

Operational Excellence

- Develop and monitor KPIs including retention, NPS, expansion revenue, and account health metrics.
- Implement best practices in CRM utilization (HubSpot or similar).
- Continuously improve processes to support scalability and growth.

Other Duties

- Additional duties as assigned, with responsibilities evolving as the organization grows.

Required Qualifications

- Bachelor’s degree required.
- 8+ years of enterprise account management sales experience within SaaS or software organizations.
- 3+ years of direct people leadership experience.
- Proven track record of driving expansion revenue in complex enterprise environments.
- Experience working with large healthcare systems, employers, or government entities preferred.
- Strong executive presence and ability to manage C-level client relationships.
- Strong analytical skills with experience using CRM and revenue forecasting tools.
- Ability to travel periodically for client visits and industry conferences.

## Preferred Qualifications

- Experience in healthcare IT or health technology platforms.
- Experience scaling an account management function during periods of growth.
- Strong coaching mindset with a focus on developing high-performing teams.
- Empathetic leadership style with strong conflict resolution skills.

Why Join Us?

At MIE and Enterprise Health, we offer more than just a job. We provide an environment where innovative thinking is encouraged, teamwork is valued, and growth is fostered. Our comprehensive benefits package includes:

- Competitive compensation
- Comprehensive benefits package including medical/dental/vision insurance
- 401k with company match
- Unlimited Paid-Time off
- Quarterly bonus program
- Flexible work schedule
- Remote work

Medical Informatics Engineering and Enterprise Health are equal-opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all employees.

## About Medical Informatics Engineering/Enterprise Health

## Company Overview
- **One-liner**: Medical Informatics Engineering (MIE) develops cloud-based health information technology solutions, including its occupational health platform Enterprise Health and its ambulatory EHR WebChart, serving hospitals, health systems, employers, and government agencies.
- **Entity Type**: Private (established, bootstrapped/self-funded profile)
- **Headquarters**: Fort Wayne, Indiana, USA
- **Founded**: 1995
- **Founders**: Doug Horner (Founder and CEO)

## Core Business
- **Primary industry/industries**: Healthcare Information Technology (Health IT), Occupational Health Software, Electronic Health Records (EHR)
- **Target customers**: Hospitals and health systems, physician practices, Fortune 500 employers, occupational medicine providers, government agencies (B2B and B2G)
- **Mission or purpose statement**: To deliberately harness the power of health information to enhance the practice of medicine [mieweb.org](https://mieweb.org/)

## Products & Services
- **[Enterprise Health](https://mieweb.org/)**: A comprehensive occupational health software platform that combines clinical, occupational, and employee engagement on a single platform. Used by employers, hospitals, health systems, occupational medicine providers, and government agencies to manage worker compliance, medical surveillance, and employee health.
- **[WebChart](https://mieweb.org/)**: One of the first certified electronic medical records (EHR) in an ambulatory setting. A web-based, minimally invasive EHR designed for physician practices, medical specialties, and urgent care providers.
- **[BlueHive](https://mieweb.org/)**: A workforce health solution designed to help the workforce and occupational healthcare providers fulfill demand.
- **Patient Engagement Solutions**: Electronic patient portals and personal health record (PHR) solutions designed to engage patients and foster electronic information sharing across the care continuum.
- **Health Information Exchange (HIE)**: Technology that powers services connecting employers and occupational health providers, streamlining transactions and reducing friction in medical surveillance.
- **Purpose-built Solutions**: Custom capabilities including an app plug-in for TIFF image viewing and a secure email solution for safely sharing Protected Health Information (PHI).

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric**: Not publicly available. MIE has operated for over 28 years as a stable, privately-held company.
- **Notable Investors/Partners**: Not disclosed (appears to be founder-led and self-funded)
- **Growth Signals**: The company recently unveiled a new logo after 28 years in business, signaling a commitment to innovation and the next era of growth. They are actively hiring for senior remote roles (Chief Technology Officer, Senior Product Manager – AI, Chief Information Security Officer), indicating investment in AI and modern SaaS capabilities. The company serves clients globally on a SaaS basis [mieweb.org](https://mieweb.org/).

## Competitive Advantages
- **Longevity and Stability**: Operating since 1995, MIE has deep domain expertise and a proven track record in healthcare IT, being "ahead of the cloud" before the term existed.
- **Certified and Specialized**: Their EHR (WebChart) was one of the first certified in an ambulatory setting, and Enterprise Health is a comprehensive, certified occupational health solution.
- **Single Platform Approach**: Combines clinical, occupational, and employee engagement on one platform, reducing complexity for clients who manage worker health.
- **Innovation Engine**: Described as the "innovation engine" for business units across hospitals, physician practices, employers, and government agencies [mieweb.org](https://mieweb.org/).

## Strategic Focus
- **AI Integration**: Actively recruiting a Senior Product Manager – AI, suggesting a strategic push to integrate artificial intelligence into their health IT platform.
- **Innovation and Brand Refresh**: The recent logo change and focus on "cutting-edge specialized solutions" indicate a renewed emphasis on innovation and market visibility.
- **Remote-First Workforce**: Embracing a "work from home is here to stay" policy, with many leadership and engineering roles listed as fully remote [mieweb.org/join-our-team](https://mieweb.org/join-our-team/).
- **Global SaaS Expansion**: Deploying applications on a SaaS basis to support clients worldwide, with a focus on scalable cloud infrastructure (CentOS, Debian, Ansible, AWS).

## Why Work Here
- **Meaningful Impact**: Employees work on technology that directly affects how clinicians and physicians document patient care worldwide [mieweb.org/join-our-team](https://mieweb.org/join-our-team/).
- **Remote-First Culture**: The company explicitly states "Work from home is here to stay," and many roles (including CTO, CISO, DevOps, and Product) are fully remote.
- **Comprehensive Benefits**: Includes 401(k) with company match, generous PTO, quarterly bonus program, group insurance, paid holidays, short-term disability, maternity/parental/adoption leave, tuition and professional dues reimbursement, and an employee referral bonus program [mieweb.org/join-our-team](https://mieweb.org/join-our-team/).
- **Annual Employee Conference**: The "MIE Academy" is an annual employee conference where the team comes together to share insights and learn about the latest in healthcare IT.
- **Engineering Culture**: Uses modern DevOps tools and practices (CentOS, Debian, RHEL, Ansible, Vagrant, Proxmox, GitHub). Internships and cross-functional collaboration are encouraged.
- **Stability with Growth**: A 28+ year-old company that is stable yet investing in new areas like AI and senior leadership, offering a balance of security and forward momentum.

## Sources
1. [mieweb.org](https://mieweb.org/)
2. [mieweb.org/about](https://mieweb.org/about/)
3. [mieweb.org/join-our-team](https://mieweb.org/join-our-team/)
4. [job-boards.greenhouse.io/medicalinformaticsengineering](https://job-boards.greenhouse.io/medicalinformaticsengineering)
5. [job-boards.greenhouse.io/medicalinformaticsengineering/jobs/4062585009](https://job-boards.greenhouse.io/medicalinformaticsengineering/jobs/4062585009)

## Other roles at Medical Informatics Engineering/Enterprise Health

- [Deployment Advisor- EMR/EHR](https://feeny.ai/job/deployment-advisor-emr-ehr-medical-informatics-engineering-enterprise-health-x58rjxqfkn5y)
- [PMO Manager](https://feeny.ai/job/pmo-manager-medical-informatics-engineering-enterprise-health-remote-az0vpnmayvb7)
- [Client Success Manager](https://feeny.ai/job/client-success-manager-medical-informatics-engineering-enterprise-health-united-gkq7m3xhgbjp) — United States
- [Project Manager](https://feeny.ai/job/project-manager-medical-informatics-engineering-enterprise-health-remote-d0qqgc9vqpz2)
- [Product Manager – Enterprise Health](https://feeny.ai/job/product-manager-enterprise-health-medical-informatics-engineering-enterprise-yypw3q5ertzn)
- [Application Support Specialist- EMR](https://feeny.ai/job/application-support-specialist-emr-medical-informatics-engineering-enterprise-67qffvkvnqxe)
- [Development Intern](https://feeny.ai/job/development-intern-medical-informatics-engineering-enterprise-health-fort-wayne-4hybvx1cw1na) — Fort Wayne, IN