---
title: 'Director of Technical Enablement at DigiCert'
canonical: 'https://feeny.ai/job/director-of-technical-enablement-digicert-united-states-z8r9m46ncrqf'
type: 'job'
last_seen: '2026-11-12'
---

# Director of Technical Enablement at DigiCert

- **Company:** DigiCert
- **Location:** United States
- **Compensation:** $165k–$205k
- **Work type:** remote
- **Posted:** 2026-11-06
- **Last confirmed live:** 2026-11-12
- **Apply:** https://www.digicert.com/careers/?gh_jid=8931096002

## Job description

## Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today’s threats and prepare for a quantum-safe future at [www.digicert.com](http://www.digicert.com/)

Job summary

The Director of Technical Enablement is a strategic leadership role focused on technical readiness across Solutions Engineers, Professional Services, partners, and customers. This role owns the development, execution and scale of enablement strategies that accelerate onboarding and drive product proficiency. The role also leads AI-supported enablement workflows and the operating systems (request intake, training registration, knowledge hub) that let the team scale.

Internal Technical Enablement:  You will enable Solutions Engineers, Architects and Professional Services roles to effectively communicate the value of complex solutions to stakeholders. This includes onboarding, rubric-based demo coaching, weekly technical updates, and launch readiness for new products.

External Enablement: Your team will ensure that there is up to date content online and instructor led workshops that enable technical audiences at our customers and partners to deliver value with our solutions. This includes partner technical certification pathways, partner onboarding (via the partner portal), blended (on-demand plus instructor-led) learning, and hands-on labs.

In this role, you will collaborate closely with cross-functional partners including Product, Engineering, Sales, Support, Support Enablement, Sales Enablement, Partner Operations, Professional Services Marketing, and Learning & Development to design scalable programs that address skill gaps, support product launches, and promote continuous learning. Responsibilities include building and managing a team of technical enablement professionals, creating and delivering technical content, and implementing enablement platforms and processes. The Director will also establish KPIs to measure the effectiveness of enablement initiatives, using data to refine and improve learning outcomes and business impact.

The ideal candidate brings an understanding of technical products, technical selling skills and customer use cases, combined with experience in adult learning, curriculum design, and go-to-market alignment. In addition, you are able to apply AI to increase your team and audience(s) effectiveness and productivity.  You should be comfortable navigating both strategic and tactical work, with a proven ability to influence senior stakeholders, lead cross-functional initiatives, and foster a culture of technical excellence. This is a highly visible role with a direct impact on team productivity, customer satisfaction, and overall revenue performance.

## What you will do

Working for the Enablement team is exciting as we empower teams to succeed, bridge strategic and technical functions, and drive meaningful business impact through continuous learning and collaboration. At DigiCert, enablement is about making people better at their jobs. Whether you're onboarding new technical staff, launching a new product, or supporting customers, you directly impact how well teams perform. Watching others gain confidence, close deals faster, or troubleshoot smarter because of the tools and training you built is incredibly rewarding.

Your day to day will include:

- Develop and Execute Enablement Strategy
- Define and align technical enablement goals with business objectives and go-to-market strategies. Maintain a published annual roadmap and priorities (for example: scale SE readiness, grow partner capability, accelerate with AI).
- Ensure customer-facing technical teams are confident and capable in delivering demos, handling objections, and communicating product value.
- Design, implement, and scale onboarding and continuous learning programs for Solutions Engineers, Professional Services, Support, and other technical teams.
- Oversee the creation of technical training materials, product deep-dives, playbooks, competitive guides, demos, hands-on labs, eLearning modules, self-service launch kits and certifications.
- Lead or support enablement sessions such as bootcamps, certifications, product training, and technical workshops.
- Own external enablement for customers and partners, including up-to-date online content, live workshops, and partner and customer certification programs.
- Build and run the operating systems behind enablement delivery: a single request intake (service desk), self-service training registration, and a centralized knowledge hub
- Collaborate Cross-Functionally
- Partner with Product, Engineering, Sales, Marketing, and Customer Success to gather insights, plan launches and ensure consistent messaging and knowledge transfer.
- Coordinate enablement for product releases, ensuring internal teams are trained on new features, value propositions, and technical nuances.
- Keep current with product roadmap, industry trends, competitive landscape, and best practices in technical enablement.
- Manage a Team, Lead an Organization
- Lead, coach, and develop a team program managers and technical trainers; set goals and review performance.
- Foster a culture of learning through weekly technical updates, office hours, and 30/60/90-day reinforcement after training.
- Analyze and Report Performance Metrics
- Track and analyze enablement program effectiveness using KPIs such as ramp time, certification completion, productivity, customer consumption and feedback scores, plus enrollment and completion rates by audience (internal, partner, customer), demo scores, and time-to-competency.

## What you will have

Educational Background:

- Degree in Education, Instructional Design, Computer Science, Information Technology, Engineering, Business, or a related field.

Technical Skills & Experience:

- 5+ years in Enablement, Instructional Learning, Instructional Design
- 8+ years working in a technical field, preferably in computer security
- Ability to translate technical features into business value
- Skill in creating clear, structured enablement content, including playbooks, how-to guides, technical briefs, and FAQs
- Proficiency with Learning Management Systems (LMS) and Content Management tools (for example, Confluence), plus work-intake and partner-portal tools (for example, Jira Service Desk, Impartner) and working knowledge of Sales productivity tools to align enablement with sales performance
- Ability to track and report KPIs like ramp time, certification completion, and sales readiness and customer consumption
- Experience using or creating interactive demos, product sandboxes, and with tools like CloudShare
- Experience developing blended learning programs (e-learning, live workshops, certifications)
- Comfortable discussing APIs, cloud infrastructure, integrations, security, and architecture at a high level
- Experience building AI-enabled workflows or agents (for example, Atlassian Rovo or ChatGPT) that improve field productivity.

Soft Skills

- Self-motivated, with a passion for leadership. Including direct management of team, and cross-organizational leadership.
- Technical, organized and analytical, with ability to eliminate obstacles through creative/innovative thinking
- Passion for continuous learning and applying innovative solutions to complex challenges.
- Situational awareness and business acumen skills to support self-held critical values of professionalism, humility, and customer-focus
- Strong project management skills to accomplish role requirements
- Strong communications, interpersonal and presentation skills, in both written and verbal formats

## Nice to have

- Hands-on experience with certificate management and cryptographic tools PKI fundamentals, and DNS security.

## Benefits

- Competitive compensation and comprehensive health, dental, and vision coverage
- Retirement savings programs with company matching (401(k) or RRSP)
- Generous paid time off, including holidays, and vacation
- Paid parental leave and family support benefits
- Life and disability coverage
- Flexible spending and health savings options (where applicable)
- Health and wellness support, including gym reimbursement and wellness programs
- Employee Assistance Program with 24/7confidential support for employees and families
- Education assistance and professional development opportunities
- Access to LinkedIn Learning and continuous learning resources
- Employee referral bonus program and additional company perks and discounts
- Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
- Business travel insurance and global employee support programs

To protect candidate information and maintain a secure hiring process, all applications must be submitted through our careers portal. Resumes or CVs sent directly via email will not be reviewed or considered.

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran’s status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

## #LI-KK1

Compensation Transparency:

The annualized base salary range for this position is outlined below.

Each candidate’s compensation offer will be determined based on factors including experience, skills, qualifications, job duties, business needs, and location. For roles that include additional compensation components, total compensation may include base pay, bonus, equity, or other incentives.

This role may also be eligible for benefits, which will be discussed during the hiring process. We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.

For more information regarding our comprehensive benefits, see the benefits section.

Base Salary $165,000—$205,000 USD

## About DigiCert

## Company Overview
- **One-liner**: DigiCert is a global leader in intelligent digital trust, securing people, data, and devices with AI-powered PKI, DNS, and certificate lifecycle management solutions.
- **Entity Type**: Private (later stage, total funding $9.3M reported but likely outdated)
- **Headquarters**: Lehi, Utah, USA
- **Founded**: 2003
- **Founders**: Not publicly available in provided sources

## Core Business
- Primary industry/industries: Cybersecurity, Digital Trust, Public Key Infrastructure (PKI), Certificate Lifecycle Management, DNS Security
- Target customers: B2B, primarily large enterprises (90%+ of Fortune 500), government, and service providers; over 125,000 customers in 180+ countries
- Mission or purpose statement: "Make digital trust endure" – built to secure identities, communications, and integrity across infrastructure, applications, devices, and AI agents.

## Products & Services
- **DigiCert ONE Platform**: AI-powered platform that unifies PKI, DNS, and certificate lifecycle management to secure infrastructure, software, devices, messages, AI content, and agents. (Type: SaaS / Platform)
- **PKI (Public Key Infrastructure)**: Core digital certificate issuance, validation, and management for organizations. (Type: SaaS + Service)
- **DNS Security**: Protection against DNS-based threats; recognized by Frost & Sullivan 2026 Global DNS Security Competitive Strategy Leadership Award. (Type: SaaS)
- **IoT Device Security**: Securing device identity and communication for the Internet of Things. (Type: SaaS)
- **Software Trust / Content Provenance**: Ensuring integrity of software supply chains and digital content authenticity. (Type: SaaS)
- **Post-Quantum Security**: Preparing for quantum-safe cryptography readiness. (Type: Service / Platform capability)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue not publicly available; strongest fiscal year to date reported in 2025 under CEO Dr. Amit Sinha
- **Notable Investors/Partners**: Not listed in provided sources; customers include 90%+ of Fortune 500. DigiCert partners with industry standards bodies (CA/Browser Forum, IETF, ETSI).
- **Growth Signals**: 1,372 total employees (Built In, 2025); offices in Lehi (HQ), Bengaluru, London, Sunnyvale, Singapore; over 125,000 customers; recent awards include Frost & Sullivan 2026 Global DNS Security Award, IoT Evolution World 2025 Product of the Year and IoT Security Excellence Award, SiliconANGLE 2025 TechForward Award Finalist.

## Competitive Advantages
- **AI-powered platform** that provides end-to-end visibility, automation, and control for certificate and trust management.
- **Industry standards leadership** – DigiCert executives actively shape digital trust standards through CA/Browser Forum, IETF, and ETSI.
- **Unified PKI + DNS + certificate management** in a single platform, reducing complexity for large enterprises.
- **Quantum-ready** approach, preparing customers for post-quantum security transitions.
- **Trust ecosystem** – trusted by the world’s most security-conscious organizations (Fortune 500, critical infrastructure).

## Strategic Focus
- **AI and quantum readiness**: Building intelligent trust for the AI age and preparing for quantum-safe cryptography.
- **Automation and resilience**: Reducing manual certificate management via AI-driven lifecycle automation.
- **Platform expansion**: DigiCert ONE as the unified trust control plane for identity, devices, software, and content.
- **Global growth**: Expanding presence in key markets (EMEA, APAC) and deepening enterprise partnerships.

## Why Work Here
- **Culture**: "CARE" values – Customer Obsession, Amazing Innovation, Relentless Execution, Exceptional Collaboration. Emphasis on trust, collaboration, and impact.
- **Diversity & Inclusion**: Parity pledge (interview at least one qualified woman for every open role); active Women in Tech chapter with mentorship programs; diversity-based Employee Resource Groups.
- **Remote/Hybrid/Office**: Primarily in-office roles (HQ Lehi and Bengaluru offices); some positions may allow flexibility. Built In lists "Employees work from physical offices."
- **Benefits**: Performance bonuses, employee discounts, generous parental leave, family medical leave, dental insurance, health insurance, Flexible Spending Account (FSA), tuition assistance, apprenticeship programs, job training + conferences, free snacks and drinks.
- **Growth & Development**: Opportunities to work on cutting-edge security technology (AI, quantum, IoT); strong focus on professional development and internal mobility.
- **Community**: STEM education partnership with Thanksgiving Point in Utah, supporting real-world science and engineering challenges for local students.

## Sources
1. [DigiCert Careers](https://www.digicert.com/careers)
2. [DigiCert About](https://www.digicert.com/about)
3. [DigiCert CARE Commitment](https://www.digicert.com/about/care)
4. [Built In Profile](https://builtin.com/company/digicert)
5. [LinkedIn Company Page](https://www.linkedin.com/company/digicert-inc-)

## Other roles at DigiCert

- [Corporate Counsel, Labor & Employment](https://feeny.ai/job/corporate-counsel-labor-employment-digicert-lehi-6h571we2hp9n) — Lehi, UT
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-digicert-lehi-2y246qz3h6fb) — Lehi, UT
- [Technical Support Engineer, Americas](https://feeny.ai/job/technical-support-engineer-americas-digicert-cape-town-r2z8eanyfx22) — Cape Town, South Africa
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-digicert-united-states-0zy0yzw31e20) — United States
- [Software Engineer - Fullstack](https://feeny.ai/job/software-engineer-fullstack-digicert-bengaluru-vts40emkrcs4) — Bengaluru, India
- [Senior Principal Full Stack Engineer](https://feeny.ai/job/senior-principal-full-stack-engineer-digicert-sterling-tdjaw814q68q) — Sterling, VA
- [Senior Frontend Developer - AI Trust](https://feeny.ai/job/senior-frontend-developer-ai-trust-digicert-bengaluru-5f991md3ex3p) — Bengaluru, India
- [Major Account Executive](https://feeny.ai/job/major-account-executive-digicert-munich-3bw0n20m555d) — Munich, Germany
- [Software Engineer](https://feeny.ai/job/software-engineer-digicert-cape-town-dvncm8t35b6x) — Cape Town, South Africa
- [Systems and Tools Manager](https://feeny.ai/job/systems-and-tools-manager-digicert-united-states-0sqxmb99xjvj) — United States