--- title: 'Director of Technology Operations (Fully Remote) at PadSplit' canonical: 'https://feeny.ai/job/director-of-technology-operations-fully-remote-padsplit-atlanta-0kz6yr1cz925' type: 'job' last_seen: '2026-09-13' --- # Director of Technology Operations (Fully Remote) at PadSplit - **Company:** PadSplit - **Location:** Atlanta, GA - **Compensation:** $160k–$180k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-26 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.lever.co/padsplit/d1bbb97d-66e5-4626-a065-2bff9177b60b ## Job description ## The Role We Need We’re hiring a Director of Technology Operations to lead the three functions that keep PadSplit’s technology and business operations healthy: Quality Assurance, IT & internal tooling, and Security. You’ll inherit existing teams across each area and be responsible for modernizing how they work: moving QA toward automation, IT toward proactive enablement, and Security toward a structured, risk-based program. This is a hands-on leadership role. You’ll set strategy and own outcomes across all three areas, while staying close enough to the work to evaluate a test architecture, challenge a vendor renewal, or lead an incident review yourself. The Person We Are Looking For We’re looking for a technology leader who has led multiple technology operations functions and knows how to turn reactive, manual processes into scalable systems. You should be comfortable moving between strategy and execution, developing teams while also getting into the details when the situation calls for it. You’ll need strong technical judgment, particularly across QA, IT operations, and Security, and the ability to translate technical risks and tradeoffs into clear business decisions. Most importantly, you’re a player-coach who can modernize these functions without losing sight of the people and teams responsible for delivering the work. Here's What You'll Be Doing Day-to-Day - Set QA strategy: Define what quality means at PadSplit, how it’s measured, and how quality is built into the development lifecycle rather than addressed at the end. - Modernize testing: Increase test automation, improve CI/CD quality gates, and move the team from manual regression toward automation engineering. - Scale with AI: Evaluate and adopt AI-assisted testing tools for test generation, maintenance, and triage so QA can keep pace with product demand without relying solely on headcount growth. - Develop teams: Coach existing QA, IT, and Security team members, create career paths, and hire where additional expertise is needed. - Improve IT: Modernize internal tools and workflows, automate repetitive processes, manage the SaaS portfolio, and identify opportunities to consolidate vendors and reduce costs. - Build service standards: Establish IT SLAs, self-service resources, and documentation so employees receive fast, predictable support as the company scales. - Lead security: Own the security roadmap across application, infrastructure, corporate/endpoint security, and vendor risk while establishing policies, training, vulnerability management, and incident response processes. - Lead incidents: Serve as the escalation point for security incidents, leading response and communication and facilitating blameless postmortems that turn incidents into improvements. Here's What You'll Need to Be Successful - Leadership experience: 10+ years in technology roles and 5+ years leading teams, including direct leadership experience in at least two of the three areas: QA, IT, or Security, and strong working knowledge of the third. - Modernization track record: Experience transforming a manual QA organization, ad hoc Security function, or reactive IT organization into a more automated, structured, and proactive operation. - QA expertise: Strong knowledge of test automation, CI/CD integration, quality metrics, agile product development, and modern approaches to AI-assisted testing. - AWS experience: Hands-on experience with AWS and enough infrastructure knowledge to make informed QA, IT, and Security decisions. - IT operations: Strong grounding in IAM/SSO, MDM, SaaS administration, network security tooling, and IT budget management. - Automation knowledge: Familiarity with modern test automation frameworks such as Playwright, Cypress, or Selenium, with enough technical depth to evaluate architecture and coach the team. - Business judgment: Strong judgment around build-vs-buy decisions, vendor selection, and how to prioritize limited resources across competing technology needs. - Executive communication: Able to communicate clearly and directly and translate technical risks, tradeoffs, and decisions into language executives and non-technical stakeholders can understand. The Interview Process: - Your application will be reviewed for possible next steps by the Hiring Manager. - If you meet eligibility requirements, the next step would be a video call with a member of the PeopleOps team for about thirty (30) minutes. - If warranted, the next step would be a video interview with our CTO for one (1) hour. - If warranted, the next step would be a video interview with our key stakeholders for one (1) hour. - If warranted, the final step would be a video panel interview with key stakeholders at PadSplit for two (2) hours. - The panel interview will require a candidate to work on a technical assessment where you will showcase your technology experise to the panel for discussion. - If warranted, then we move to offer! Compensation, Benefits, and Perks: - Fully remote position - we swear! - Competitive compensation package including an equity incentive plan and company-wide bonus opportunity - National medical, dental, and vision healthcare plans - Company provided life insurance policy - Optional accidental insurances, FSA, and DCFSA benefits - Unlimited paid-time (PTO) policy with eleven (11) company-observed holidays - 401(k) plan - Twelve (12) weeks of paid time off for both birth and non-birth parents - The opportunity to do what you love at a company that is at the forefront of solving the affordable housing crisis Notice to Applicants: PadSplit participates in E-Verify. All new employees are required to complete an I-9 form and be authorized to work in the United States. Employment is contingent upon successful completion of the E-Verify process. PadSplit is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. ## About PadSplit ## Company Overview - **One-liner**: PadSplit is the largest coliving marketplace in the U.S., connecting renters seeking affordable housing with furnished rooms in shared residential properties. - **Entity Type**: Private (Series B, total funding $35.2M) - **Headquarters**: Atlanta, Georgia, United States - **Founded**: 2017 - **Founders**: Atticus LeBlanc ## Core Business - **Primary industry**: Real Estate / Coliving / Affordable Housing - **Target customers**: Essential workers, students, and anyone navigating the traditional rental market (B2C); property owners and investors looking to maximize rental income (B2B) - **Mission or purpose**: “Provide accessible and affordable housing solutions that empower our members financially” and “address the affordable housing crisis.” ## Products & Services - **[PadSplit Marketplace]**: An online platform that lists thousands of furnished, private rooms in shared homes. Renters can book all-inclusive weekly payments covering rent, utilities, Wi-Fi, furniture, and Teladoc. No long-term leases, minimum credit scores, or security deposits required. Move-in typically within 48 hours. - **[Host Platform]**: A turnkey solution for property owners to convert underutilized spaces into managed coliving units, generating higher returns while reducing vacancy risk. Includes marketing, tenant screening, rent collection, and maintenance support. - **[Referral & Vendor Network]**: A referral program for residents and a vendor network for hosts to access services like cleaning or repairs. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed - **Key Metric**: Annual Revenue: $1.5M (as of latest data); Total Funding: $35.2M (across Seed, Pre-Seed, Series A, Series B, and Debt Financing) - **Notable Investors/Partners**: Techstars (led Pre-Seed), Core Innovation Capital (led Series A), and other investors from 6 funding rounds. Partners include vendors and housing providers. - **Growth Signals**: 141 employees (+11.7% YoY), 40,834 LinkedIn followers (+81.3% yearly), fully distributed remote team, active hiring across multiple roles (e.g., VP Data & AI Strategy, Product Manager, Account Executive). Described as “the largest coliving marketplace in the U.S.” ## Competitive Advantages - **Marketplace network effects**: Large, growing inventory of rooms across the U.S. attracts both renters and hosts, creating a self-reinforcing platform. - **Removal of traditional barriers**: No credit check, no security deposit, no long-term lease – removes friction for low-income essential workers. - **All-inclusive, flexible model**: Weekly payments cover everything; move-in within 48 hours. Fast and easy for renters. - **Host economics**: Higher returns than traditional rentals due to per-room monetization and reduced vacancy. - **Social impact focus**: Strong brand alignment with affordable housing crisis, attracting mission-driven employees and partners. ## Strategic Focus - **Scale the coliving marketplace**: Continue expanding inventory of rooms across more U.S. markets. - **Deepen data & AI capabilities**: Recent hiring of a VP of Data & AI Strategy suggests investment in matching algorithms, pricing optimization, and operational efficiency. - **Enhance financial empowerment**: Empowering residents to save money and build credit through on-time payment reporting. - **Expand social impact**: Publish annual social impact reports to demonstrate community outcomes and attract impact investors. ## Why Work Here - **Remote-first culture**: “We’re a fully distributed team, and there’s no need to commute to an office because we don’t have one.” (Work from anywhere in the U.S.) - **Flexible time off**: “Be reasonable” vacation policy; encouragement to take time off to prevent burnout. - **Comprehensive benefits**: Medical, dental, and life insurance (portion of premium covered for full-time employees); 12 weeks paid parental leave with ramp-up/ramp-down program. - **Competitive compensation**: Mix of long- and short-term incentives, sharing company success with employees. - **Cultural interview process**: Candidates solve real business problems (case study), meet hiring manager and future peers, and are evaluated on values like “compassionate directness,” “high integrity,” and “empathy.” - **Employee ratings**: 3.8/5 on LinkedIn (44 reviews) with work-life balance 4.2, culture 4.2, compensation 4.0, career 3.9. - **Mission-driven**: Work directly on solving the affordable housing crisis; team is passionate about social impact. ## Sources 1. [padsplit.com (Careers)](https://www.padsplit.com/careers/) 2. [padsplit.com (Homepage)](https://www.padsplit.com/) 3. [linkedin.com/company/padsplit](https://www.linkedin.com/company/padsplit) 4. [padsplit.com (Our Story)](https://www.padsplit.com/ourstory) 5. 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