---
title: 'Director of Total Rewards at Metropolitan Commercial Bank'
canonical: 'https://feeny.ai/job/director-of-total-rewards-metropolitan-commercial-bank-new-york-vht1exrdm7s7'
type: 'job'
last_seen: '2026-09-12'
---

# Director of Total Rewards at Metropolitan Commercial Bank

- **Company:** Metropolitan Commercial Bank
- **Location:** New York, NY
- **Posted:** 2025-11-20
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/metropolitancommercialbank/jobs/4619896006

## Job description

Come work with us:

Metropolitan Commercial Bank (“MCB” or the “Bank”) is a New York City–based, full-service commercial bank providing tailored banking solutions to businesses, institutions, and individuals. Founded in 1999, MCB operates banking centers in Manhattan and Boro Park, Brooklyn, within New York City, as well as in Great Neck on Long Island, New York, and Lakewood, New Jersey. The Bank recently expanded to Miami, Florida with their newest Brickell banking center.

Metropolitan Commercial Bank offers a comprehensive suite of commercial, business, and personal banking products and services to small businesses, middle-market and corporate enterprises, private and public institutions, municipalities, and local government entities.

The Bank has earned national recognition for its financial performance, innovation, and strategic growth. The Bank was named one of Newsweek’s Best Regional Banks in 2024 and 2025. Additionally, MCB recently received Editor’s Choice recognition at the Banking Tech Awards USA for Digital Onboarding & Omnichannel Banking and in 2026, the Bank earned Great Place To Work certification and received the Web Award Standard of Excellence for MCBankNY.com.

We are a client-focused organization that values technological innovation and excellence. A strong technical mindset, AI fluency, and adaptive skills are essential for our employees to effectively contribute to our mission and drive our success. We foster human–AI teaming and strong governance to ensure technology is used responsibly and in alignment with Bank policies and procedures. For more information about the Bank, please visit the Bank’s website at [MCBankNY.com](http://www.mcbankny.com/).

Position summary:

The Director of Total Rewards is responsible for designing and delivering the banks total rewards strategy that attracts, motivates and retains talent.  The Director of Total Rewards will develop and manage the full spectrum of compensation, benefits, executive awards, and wellbeing ensuring alignment with business strategy, market competitiveness, and our culture and values.  This position reports to the Chief Human Resources Officer.

Standard 4-day in-office requirement, 1 day remote (of your choosing)

Essential functions and responsibilities

- Develops and leads the Total Rewards strategy in partnership with the Chief Human Resources Officer
- Ensures programs are market competitive, cost-effective, equitable, and aligned with business priorities, talent strategy and culture
- Serves as a trusted advisor to the CEO, Board of Directors and senior leadership on executive compensation, pay equity, and total reward trends
- Develops compensation modeling and analyses for budgeting, forecasting and management reporting
- Oversees all compensation programs, including job leveling, total compensation structure, short- and long-term incentives, equity programs, and executive compensation
- Leads the annual compensation review cycle, ensuring fairness, compliance and alignment to performance outcomes
- Partners with the Compensation Committee on executive pay strategy, disclosures and governance best practices
- Directs the design and administration of health and wellness programs, retirement, insurance and leave policies
- Serves as administrator of the 401k plan, which includes addressing the day-to-day activities of the plan, including but not limited to 401k committee participation and working with vendors and auditors for 5500 preparation
- Develops and leads a comprehensive wellness agenda that supports physical, social, mental, and financial health, positioning the bank as an employer of choice for high-performing talent.
- Leads the wellness strategy on physical, social, mental, and financial health
- Ensures compliance with ERISA, ACA, COBRA, FMLA, ADA, HIPPA, and other applicable regulations
- Other duties as assigned.

Knowledge, skills and abilities:

- Bachelor’s degree in Business, Finance, Human Resources or related discipline.
- 10+ years of relevant compensation and benefit experience within the banking or financial services industry.
- Proven ability to influence at the highest levels of the organization and with the board of directors
- Experience building an overall total rewards program in a regulatory environment
- Experience in a publicly traded organization
- Demonstrated experience leading compensation programs across multiple business lines
- Strong knowledge of compensation practices, governance, wellbeing program design and delivery strategies
- Expertise in managing payroll processes
- Exceptional analytical skills with the ability to interpret complex data for strategic recommendations
- Experience interacting with the CEO, executive level leadership and the Board of Directors
- Excellent verbal and written communication skills.
- Excellent interpersonal and negotiation skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong analytical and problem-solving skills.
- Strong supervisory and leadership skills.
- Ability to adapt to the needs of the organization and employees.
- Ability to prioritize tasks and to delegate them when appropriate.
- Thorough knowledge of employment-related laws and regulations in multiple states
- Proficient with Microsoft Office Suite or related software.
- Proficiency with or the ability to quickly learn the organization’s HRIS and talent management systems.
- Driven by a passion and curiosity to continuously learn how various technological systems, including AI, can enhance the work that you do

Potential Salary: $200,000 - $225,000 annually

This salary range reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed here.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

## About Metropolitan Commercial Bank

## Company Overview
- **One-liner**: Metropolitan Commercial Bank (MCB) is a New York State chartered commercial bank that provides business, commercial, and personal banking services to small and middle-market businesses, public entities, and affluent individuals, operating under the philosophy of "The Entrepreneurial Bank."
- **Entity Type**: Public (NYSE: MCB) — parent company is Metropolitan Bank Holding Corp.
- **Headquarters**: New York City, New York, USA
- **Founded**: 1999
- **Founders**: Not publicly available (the bank was founded in 1999; specific founder names are not listed on the corporate website)

## Core Business
- **Primary industry/industries**: Commercial Banking, Business Banking, Personal Banking, Specialized Banking (EB-5, Residential Healthcare, Real Estate Property Management, Government & Municipalities, Attorneys, Title & Escrow, Charter Schools)
- **Target customers**: Small and middle-market businesses, public entities, affluent individuals, real estate professionals, attorneys, charter schools, government entities
- **Mission or purpose statement**: "To help our clients build and sustain wealth through a relationship-focused approach, one client at a time." The bank's threefold mission includes: advancing a progressive model for commercial banking by combining new technologies with traditional practices; serving markets underserved by the ever-consolidating financial services industry; and acting with integrity always. [mcbankny.com](https://mcbankny.com/about-us/)

## Products & Services
- **Commercial Banking**: Full range of commercial lending, deposit, and treasury management services for businesses.
- **Personal Banking**: Personal checking, savings, and lending products for individuals.
- **EB-5 Investment Services**: Expert guidance and comprehensive financial solutions for EB-5 regional centers, developers, and investors.
- **Residential Healthcare Banking**: Specialized banking for residential healthcare facilities.
- **Real Estate Property Management**: Products like tenant security deposit services and technology solutions for property managers.
- **Government & Municipalities Banking**: Tailored products for daily operational needs and long-term strategic goals.
- **Digital Banking Solutions**: Online banking, mobile banking apps, and no-fee access to over 1 million ATMs worldwide.
- **Electronic Payments**: ACH payments and other electronic payment services.

## Market Standing
- **Valuation/Market Cap**: Not explicitly stated in available sources; as a publicly traded company (NYSE: MCB), market cap fluctuates. Check financial platforms for latest data.
- **Key Metric (Annual Revenue)**: As a public company, revenue is reported in SEC filings (10-K/10-Q). Specific annual revenue figures are not listed in the provided search results but are available in quarterly earnings reports on the investor relations page.
- **Notable Investors/Partners**: Listed on NYSE (MCB). The bank was named by Piper Sandler as one of the Bank & Thrift SMS-All Stars for 2022.
- **Growth Signals**:
  - Named to Newsweek's America's Best Regional Banks and Credit Unions 2025 (December 2024).
  - Named to Fortune Best Workplaces in New York™ 2026 List (July 2026).
  - Named to Best Workplaces in New York™ 2026 List (June 2026).
  - Announced a $50 million Stock Repurchase Program (2024).
  - Appointed Jason Bishop as Group Head of Commercial Real Estate Lending (June 2026).
  - Operates six full-service banking centers and has offices in New York City, Boro Park (Brooklyn), Great Neck (Long Island), Lakewood (NJ), Louisville (KY), and Miami (FL).

## Competitive Advantages
- **Relationship-Focused Community Bank with Large-Bank Capabilities**: Combines high-touch, relationship-based service of a community bank with the extensive financial solutions typically offered by much larger competitors. [investors.mcbankny.com](https://investors.mcbankny.com/corporate-profile/)
- **Entrepreneurial Spirit**: Known as "The Entrepreneurial Bank," the bank shares and understands the entrepreneurial mindset of its clients, offering solutions-oriented, ambition-driven service.
- **Niche Specialization**: Serves underserved markets and has deep expertise in specialized areas like EB-5 investments, residential healthcare, and charter schools, creating a differentiated market position.
- **Technology-Driven Innovation**: Actively invests in AI and digital banking tools, with a stated commitment to "human–AI teaming" and responsible technology governance. The bank explicitly seeks "technologically savvy talent" with "AI fluency."
- **Strong Reputation & Awards**: Recognized by Newsweek, Fortune, and Piper Sandler, indicating strong brand trust and workplace quality.

## Strategic Focus
- **Technology & AI Integration**: The bank is aggressively building a future-ready, technologically driven workforce. They are hiring for AI Engineer, AI Scientist, Applied AI Analyst, and VP AI Model Validation roles, signaling a major push into artificial intelligence for banking operations, risk management, and customer experience. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/metropolitancommercialbank)
- **Commercial Real Estate Growth**: The recent appointment of a Group Head of Commercial Real Estate Lending indicates a strategic focus on expanding this vertical.
- **Talent Acquisition**: Actively recruiting across risk management, electronic payments, AI, finance, operations, legal, retail, and customer experience to build a "future-ready" workforce.
- **Shareholder Value**: The $50 million stock repurchase program signals a focus on returning capital to shareholders.

## Why Work Here
- **Award-Winning Culture**: Named to Fortune's Best Workplaces in New York™ 2026 list and Newsweek's America's Best Regional Banks and Credit Unions 2025, indicating a strong, recognized workplace culture.
- **Innovation & Technology Focus**: MCB is not a traditional bank in terms of technology. They are actively building an AI-driven workforce and seek employees with "a strong technical mindset, AI fluency, and adaptive skills." This offers a unique opportunity to work at the intersection of finance and cutting-edge technology.
- **Growth & Development**: The company emphasizes professional development and leadership training, with opportunities for employees to "take what you know, develop your skills, and grow."
- **Comprehensive Benefits**: Includes competitive salaries, annual merit reviews and performance bonuses, health/dental/vision insurance, retirement savings plans with company match, paid time off and holidays, professional development and leadership training, and life and disability insurance. [mcbankny.com](https://mcbankny.com/about-us/careers/)
- **Impact & Autonomy**: The bank's philosophy empowers employees to "make a difference" and "be at your best," with a culture that values problem-solvers, creative thinkers, and driven professionals.
- **Work Model**: Positions are listed in New York, NY, and Great Neck, NY. The specific remote/hybrid policy is not explicitly detailed on the careers page, but the bank has multiple physical office locations.

## Sources
1. [mcbankny.com - About Us](https://mcbankny.com/about-us/)
2. [mcbankny.com - Careers](https://mcbankny.com/about-us/careers/)
3. [job-boards.greenhouse.io - Metropolitan Commercial Bank Jobs](http://job-boards.greenhouse.io/metropolitancommercialbank)
4. [investors.mcbankny.com - Corporate Profile](https://investors.mcbankny.com/corporate-profile/)
5. [mcbankny.com - Homepage](https://mcbankny.com/)

## Other roles at Metropolitan Commercial Bank

- [Head of Special Assets/Loan Workout](https://feeny.ai/job/head-of-special-assets-loan-workout-metropolitan-commercial-bank-new-york-wnkmmtfvqsdt) — New York, NY
- [Marketing & Events Associate](https://feeny.ai/job/marketing-events-associate-metropolitan-commercial-bank-new-york-hcwknrgkfk06) — New York, NY
- [Contact Center Associate](https://feeny.ai/job/contact-center-associate-metropolitan-commercial-bank-new-york-6d3n92917qbg) — New York, NY
- [Senior Credit Underwriter (C&I)](https://feeny.ai/job/senior-credit-underwriter-c-i-metropolitan-commercial-bank-new-york-2x03jvns7r85) — New York, NY
- [Universal Banker](https://feeny.ai/job/universal-banker-metropolitan-commercial-bank-great-neck-dvbeng44cd7x) — Great Neck, NY
- [VP, Product Management - Commercial Banking](https://feeny.ai/job/vp-product-management-commercial-banking-metropolitan-commercial-bank-new-york-bsf131633532) — New York, NY
- [Staff Accountant](https://feeny.ai/job/staff-accountant-metropolitan-commercial-bank-new-york-vp23gw2wr40h) — New York, NY
- [Senior Relationship Manager, Commercial Real Estate](https://feeny.ai/job/senior-relationship-manager-commercial-real-estate-metropolitan-commercial-bank-9bvmc90rd2r3) — West Palm Beach, FL