--- title: 'Director Patient Access and Scheduling at Robbins Recruiting' canonical: 'https://feeny.ai/job/director-patient-access-and-scheduling-robbins-recruiting-atlanta-77q4qq4m349e' type: 'job' last_seen: '2026-09-26' --- # Director Patient Access and Scheduling at Robbins Recruiting - **Company:** Robbins Recruiting - **Location:** Atlanta, GA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-21 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.lever.co/robbinsrecruiting/adcd72d4-864f-455e-8368-bc45623db7b1 ## Job description Director of Patient Access & Scheduling Atlanta, GA | Healthcare Operations Robbins Recruiting Solutions is partnering with a growing, multi-site specialty healthcare organization to identify an experienced Director of Patient Access & Scheduling. This is a highly visible leadership opportunity for a hands-on healthcare operations leader who can build scalable processes, improve patient access, optimize scheduling and procedure capacity, and lead a high-performing centralized team. The Director will oversee the patient journey from referral or physician order through authorization, scheduling, procedure readiness, and completed care. This leader will work closely with physicians, practice administrators, clinical teams, revenue cycle, ASC leadership, and operational leaders to improve access, reduce cancellations and schedule gaps, and create a consistent patient experience across multiple locations. ## What You'll Lead Centralized patient access and scheduling across multiple clinic and procedural locations Patient and procedure scheduling, rescheduling, outreach, confirmations, and cancellation recovery Staffing models, productivity standards, service levels, and workforce coverage Processes surrounding prior authorization, insurance verification, patient clearance, and procedure readiness Schedule optimization designed to reduce cancellations, no-shows, gaps, and lost procedure volume Performance dashboards, KPIs, operating reviews, quality standards, and continuous improvement initiatives Managers, supervisors, and frontline team members, creating strong accountability and consistent execution Cross-functional initiatives with physicians, ASC leadership, revenue cycle, clinical teams, and site operations Operational support for organizational growth, new locations, acquisitions, and integrations The scope reflects the original position's emphasis on schedule stability, authorization coordination, data-driven performance management, and change leadership. ## Requirements ## What We're Looking For - 7+ years of progressive healthcare operations, patient access, scheduling, ambulatory operations, or revenue-cycle front-end experience - 3+ years of leadership experience managing managers, supervisors, or sizable frontline teams - Experience leading centralized or multi-site patient access and scheduling operations - Strong understanding of prior authorization, insurance verification, pre-certification, financial clearance, and procedure readiness - Proven ability to use data, dashboards, KPIs, and operating rhythms to improve performance - Strong process-improvement, change-management, and project-management skills - Experience working effectively with physicians and senior operational leaders - Bachelor's degree or equivalent relevant experience Experience within a multi-site specialty physician practice, ASC, procedural specialty, medical group, or other high-volume outpatient environment is highly preferred ## About Robbins Recruiting ## Company Overview - **One-liner**: Boutique recruitment consulting firm providing talent acquisition strategy and direct placement for mid-to-senior level roles across industries. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Dallas, Texas, United States - **Founded**: 2023 - **Founders**: Amanda Robbins ## Core Business - **Primary industry**: Recruitment consulting, executive search, talent acquisition services. - **Target customers**: B2B – businesses of all sizes, particularly hyper-growth companies in retail, human healthcare, animal healthcare, and other sectors. - **Mission**: “Matching the right talent with the right opportunity … to make a positive impact on the businesses and the professionals we serve.” ## Products & Services - **Consulting**: Talent acquisition strategy development (organizational design, gap analysis, efficiency assessments), talent branding and DE&I attraction strategies, technology stack evaluation (CRM, ATS, career sites), KPI/metric development, and career site audits. - **Direct Placement**: Full-cycle recruiting for mid-level, senior-level, and executive roles. Specializes in multi-unit sales leadership, retail management, marketing, HR, talent development, finance & accounting, and real estate. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual revenue not publicly available. Total funding: none (self-owned). - **Notable Clients/Partners**: Thrive Pet Healthcare, Goosehead Insurance (from alumni/talent sources). Engaged on confidential CFO search for a multi-entity organization in East Texas. - **Growth Signals**: +33.3% headcount growth year-over-year (from 1 to 2 employees). Actively recruiting for multiple roles (General Manager, Construction Manager, Field Supervisor) as of mid-2026. ## Competitive Advantages - **Boutique, personalized approach**: Each engagement is tailored to the client’s culture and needs, with hands-on involvement from founder Amanda Robbins. - **Founder expertise**: 16+ years of talent acquisition leadership at multi-billion-dollar hyper-growth companies (public and private), with deep experience in high-volume hiring (5,000+ annual hires) and senior-level placements. - **Niche focus**: Proven track record in retail, healthcare, and specialty industries, combined with a broad network across sales, HR, marketing, IT, finance, and real estate. ## Strategic Focus - Expand executive search services, as evidenced by recent confidential CFO and General Manager searches. - Continue building long-term partnerships with growing organizations, leveraging consulting and direct placement to drive client success. - Use AI tools to support the hiring process for internal roles, signaling a modern, tech-enabled approach. ## Why Work Here - **Culture**: Emphasizes professionalism, integrity, transparency, and open communication. Small team environment allows for direct impact and close collaboration with leadership. - **Work model**: Mix of on-site (Dallas, Houston) and remote roles. A talent network is available for remote candidates. - **Notable perks**: Opportunity to work with a founder who has deep industry experience. The firm uses AI tools in its own hiring process, indicating a forward-thinking approach. - **Engineering culture**: Not applicable (non-tech company), but the firm values strategic thinking and relationship-building. ## Sources 1. [robbinsrecruiting.com](https://www.robbinsrecruiting.com/) 2. [robbinsrecruiting.com/our-services](https://www.robbinsrecruiting.com/our-services) 3. [linkedin.com/company/robbins-recruiting-solutions-llc](https://linkedin.com/company/robbins-recruiting-solutions-llc) 4. [jobs.lever.co/robbinsrecruiting](https://jobs.lever.co/robbinsrecruiting) 5. 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