---
title: 'Director, Product Design at GoFundMe'
canonical: 'https://feeny.ai/job/director-product-design-gofundme-los-angeles-kbrhscza6h5n'
type: 'job'
last_seen: '2026-10-30'
---

# Director, Product Design at GoFundMe

- **Company:** GoFundMe
- **Location:** Los Angeles, CA / San Diego, CA / San Francisco, CA
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-30
- **Apply:** https://job-boards.greenhouse.io/gofundme/jobs/8274780

## Job description

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! We’re searching for a highly skilled and experienced Director of Product Design to lead design for GoFundMe’s Enterprise Software suite for non-profit organizations. In this role, you will define the experience vision that empowers nonprofits to build meaningful connections with their supporters through innovative tools and features. We believe that in a world of AI-generated everything, craft, visual design, and systems are what set great products apart.

Candidates considered for this role will be located in one of the following locations: San Francisco, Los Angeles, or San Diego

The Job

- Own design quality for your area, and set the bar at world-class. Run structured audits of end-to-end experiences against our quality rubric, and actively work down a design debt backlog. Misses are rare, and you already know about them.
- Stay hands-on with the highest-stakes work. Give direct, specific critique, and jump in yourself when that’s the fastest path to quality.
- Defend visual craft and taste in an AI era. Anyone can now generate a plausible screen. You set the standard for what is distinctive, polished, coherent, and on-brand, and you make it visible in the work.
- Champion our design system, Heart. Own adoption across your teams (company target: 75%), and make sure your teams contribute back, not just consume.
- Make AI a repeatable advantage. Build workflows your teams can adopt at scale, and report real impact (time saved, quality held steady) to senior leadership. You catch it when speed comes at quality’s expense.
- Be a business leader alongside Product and Engineering. Help decide what gets built, sequenced, and resourced for the full roadmap, not just how it’s designed.
- Build and grow a team of designers and design managers who do their best work under your coaching, and contribute to how we define levels and expectations.
- Teach tribe partners what great design means at GoFundMe, so excellence becomes a shared push, not a design-only concern.
- Hire for craft. Lead sourcing and hiring that seeks excellence in visual and interaction design, systems thinking, and judgment.
- Collaborate with design leadership to evolve our long-term experience vision, design systems, and ways of working.

You

- 10+ years of product design experience, with a portfolio that shows exceptional visual, interaction, and systems craft.
- A demonstrated record of raising the quality bar across a team, not just your own work.
- Experience building, scaling, or driving adoption of a design system.
- Active, hands-on use of AI tools in your own practice, with a clear point of view on how they change design teams, and the judgment to keep quality high.
- Ability to build evidence-backed narratives that influence the roadmap and senior leadership
- Ability to attract top design talent through your work and thought leadership
- Ideally, deep experience with e-commerce platforms, site builders (e.g., Wix, Shopify), and SaaS admin tools.
- Experience working across both B2B and ideally B2C markets, with an understanding of the unique dynamics of each.
- Exceptional presentation and communication skills, with the ability to engage stakeholders, executives, and customers, and present on stage at events.
- The ability to balance business objectives with user needs and team needs. You represent all sides of the business and know how to create the best outcomes for each.
- You can clearly articulate your design decisions, ideas, and vision.
- You are empathetic and have a user-centered approach to design.

## Why you’ll love it here

- Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
- Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
- Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
- Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
- Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
- Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
- Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
- Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $210,500 - $350,500 + bonus + equity + benefits. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please fill out this [accommodation form](https://docs.google.com/forms/d/e/1FAIpQLSfMjnHwvO8-OvkDpXuRokGwUpWi9lLTL0gG1Rjx8ON_f4mpYA/viewform).

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available [here](https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme). By submitting your application, you are agreeing to our use and processing of your data as required.

Learn more about GoFundMe:

We’re proud to partner with [GoFundMe.org](https://www.gofundme.org/), an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their [FY ‘26 annual report](https://www.gofundme.org/blog/fiscal-year-2026-impact-report/).

Our[annual “Year in Help” report](https://www.gofundme.com/c/gofundme-2025-year-in-help)reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our [Newsroom](https://www.gofundme.com/c/newsroom).

## About GoFundMe

## Core Business
- **Primary industry**: Online crowdfunding and fundraising
- **Target customers**: B2C (individuals raising for personal causes) and B2B (nonprofits, businesses, and event organizers)
- **Mission**: “To help people help each other” and “to help people fundraise for the personal, business, and charitable causes that matter most to them” [welcometothejungle.com](https://app.welcometothejungle.com/companies/GoFundMe)

## Products & Services
- **GoFundMe**: The flagship personal fundraising platform – no fee to start, used for medical expenses, education, emergencies, memorials, and more [gofundme.com](https://www.gofundme.com/).
- **Classy**: A nonprofit fundraising platform acquired by GoFundMe, offering tools for campaigns, ticketing, and donor management [gofundme.com/c/careers](https://www.gofundme.com/c/careers).
- **GoFundMe Pro**: Advanced fundraising tools for nonprofits, including checkout and donation flow optimization (referenced in job postings for Staff Product Manager, GoFundMe Pro) [gofundme.com/c/careers](https://www.gofundme.com/c/careers).
- **Ticketing & Fundraising Events**: A product line for event-based fundraising (Staff Product Manager, Ticketing & Fundraising Events) [gofundme.com/c/careers](https://www.gofundme.com/c/careers).

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Over **$40 billion** raised on the platform since 2010; more than **$50 million** is raised every week [gofundme.com/c/careers](https://www.gofundme.com/c/careers) [gofundme.com](https://www.gofundme.com/).
- **Notable Investors/Partners**: Not disclosed in available sources
- **Growth Signals**: 
  - Community of over 100 million users [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/5003185)
  - 768 U.S.-based employees (Medium-sized company) [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/5003185)
  - Expanding into AI/ML and pricing optimization (multiple ML and data science roles posted) [gofundme.com/c/careers](https://www.gofundme.com/c/careers)
  - Remote-first hiring across the globe (roles in Buenos Aires, Dublin, London, and US cities)

## Competitive Advantages
- **Trust & Safety**: Dedicated team of experts ensuring platform security and fraud prevention, a key differentiator in online fundraising [gofundme.com](https://www.gofundme.com/).
- **Brand Trust**: Rated the #1 crowdfunding platform, with a 5-minute customer service response time [indeed.com](https://www.indeed.com/cmp/Gofundme).
- **Scale & Network Effects**: Large, engaged community of 100M+ users drives visibility and success for fundraisers.
- **Integrated Nonprofit Suite**: Classy and GoFundMe Pro create a full-stack solution for nonprofits, from individual campaigns to large events.

## Strategic Focus
- **Nonprofit Growth**: Deepening capabilities for nonprofits through Classy, Pro, and event ticketing [gofundme.com/c/careers](https://www.gofundme.com/c/careers).
- **AI & Data Science**: Investing in machine learning for pricing, fraud intelligence, and personalized recommendations (hiring Staff Data Scientists and ML Engineers) [gofundme.com/c/careers](https://www.gofundme.com/c/careers).
- **Product Platform Expansion**: Building integrations, identity platform, and checkout flows to improve donor and fundraiser experiences.
- **Global Reach**: Growing international presence with remote teams and localized support (German, Italian, Spanish-speaking roles) [gofundme.com/c/careers](https://www.gofundme.com/c/careers).

## Why Work Here
- **Culture & Recognition**: 88% of employees say GoFundMe is a great place to work (vs. 57% at a typical US company) [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/5003185). Named a Best Workplace multiple times (e.g., #1 Best Medium Workplaces 2016).
- **Mission-Driven**: Employees report feeling good about the company’s community contribution (95% agree) [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/5003185).
- **Remote & Hybrid**: Most roles are remote; offices in Redwood City, San Diego, San Francisco, Buenos Aires, Dublin, and London. Many positions are fully remote.
- **Comprehensive Benefits** (from [welcometothejungle.com](https://app.welcometothejungle.com/companies/GoFundMe)):
  - Enhanced parental leave, 401(k) matching, $600 annual fitness/wellness reimbursement
  - 100% employee health insurance premium coverage (80% for dependents)
  - Weekly massages, standing desks, dog-friendly offices, fully stocked kitchens
  - 10 paid holidays, 17 days accrued vacation, unlimited sick time, 3 volunteer days
  - Caltrain GoPasses for Bay Area commuters, $50/month transit/parking subsidy
  - “Gives Back” program – employees nominate fundraisers for weekly donations
- **DEIB**: Strong commitment to diversity, equity, inclusion, and belonging with employee resource groups and inclusive initiatives [gofundme.com/c/careers](https://www.gofundme.com/c/careers).
- **Growth & Learning**: Access to Udemy, guest speakers, internal brown bag sessions, and development programs.

## Sources
1. [GoFundMe Careers](https://www.gofundme.com/c/careers)
2. [Great Place to Work – GoFundMe Profile](https://www.greatplacetowork.com/certified-company/5003185)
3. [Indeed – GoFundMe Company Page](https://www.indeed.com/cmp/Gofundme)
4. [Welcome to the Jungle – GoFundMe](https://app.welcometothejungle.com/companies/GoFundMe)
5. [GoFundMe Homepage](https://www.gofundme.com/)

## Other roles at GoFundMe

- [MBA Product Management Internship, Summer 2027](https://feeny.ai/job/mba-product-management-internship-summer-2027-gofundme-san-francisco-69j6r2ry1wx4) — San Francisco, CA
- [Principal Product Marketing Manager](https://feeny.ai/job/principal-product-marketing-manager-gofundme-san-francisco-cyawe1xcba7z) — San Francisco, CA
- [Sr. Manager, Marketing Programs & Operations](https://feeny.ai/job/sr-manager-marketing-programs-operations-gofundme-san-francisco-hk522n2k9tzz) — San Francisco, CA
- [IT Administrator I](https://feeny.ai/job/it-administrator-i-gofundme-australia-phxvceqmh528) — Australia
- [Manager, Machine Learning Engineering](https://feeny.ai/job/manager-machine-learning-engineering-gofundme-san-francisco-atnkh3m7bsr9) — San Francisco, CA
- [Executive Assistant, P&T](https://feeny.ai/job/executive-assistant-p-t-gofundme-san-francisco-dcyzxkb0mhyd) — San Francisco, CA
- [Staff Data Engineer, Analytics Engineering](https://feeny.ai/job/staff-data-engineer-analytics-engineering-gofundme-buenos-aires-hpdgvm5zm2d5) — Buenos Aires, Argentina
- [Staff Software Engineer (Payments)](https://feeny.ai/job/staff-software-engineer-payments-gofundme-buenos-aires-2gymtqmk3v9x) — Buenos Aires, Argentina
- [Senior Machine Learning Engineer](https://feeny.ai/job/senior-machine-learning-engineer-gofundme-buenos-aires-v00s139j2gwq) — Buenos Aires, Argentina
- [AI Specialist, Masters or PHD Emerging Talent (LATAM, 2027)](https://feeny.ai/job/ai-specialist-masters-or-phd-emerging-talent-latam-2027-gofundme-buenos-aires-jqwawv89tk2a) — Buenos Aires, Argentina