---
title: 'Director, Product Management – Conversational Intelligence at Outreach'
canonical: 'https://feeny.ai/job/director-product-management-conversational-intelligence-outreach-seattle-4h4g6zr1d0m4'
type: 'job'
last_seen: '2026-10-17'
---

# Director, Product Management – Conversational Intelligence at Outreach

- **Company:** Outreach
- **Location:** Seattle, WA
- **Compensation:** $210k–$260k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-07-09
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/outreach/3c27d8b2-bdef-4a0c-8507-092ef90fab33

## Job description

## About Outreach

Outreach, founded in 2014, is the only complete agentic AI platform for revenue teams. Outreach infuses agentic AI, conversation intelligence, and assistive AI to power hundreds of use cases across revenue motions. From new logo prospecting to expansions, deal acceleration, driving retention, and forecasting, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Revenue leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. World leading enterprise organizations use Outreach to power their revenue teams, including Databricks, SAP, Siemens, and Verizon to name a few.

The Team Outreach is the agentic revenue platform built for modern go-to-market teams. We help revenue organizations run their entire sales motion, from first touch to closed deal to post sales, inside a single platform that goes beyond insights and delivers actions to sellers to move deals and revenue forward. Conversation, voice, and meeting intelligence sit at the center of that motion. Every customer conversation generates signal. Outreach captures that signal and turns it into action: real-time coaching for reps, automatic follow-ups, and the deal and pipeline intelligence leaders need to know where to focus, what to fix, and how to improve. Reps close more. Leaders lead better. The conversation is where it starts.

## The Role

This leader will own product strategy and execution across conversation intelligence, voice, meeting intelligence, and dialing. The mission is to transform every customer conversation into agentic action: coaching reps in the moment, accelerating deals, and giving leaders a clear, data-driven view of where to invest their time and how to improve their team performance and sales strategy. This role sits at the intersection of AI and data, voice and video, to deliver real-time coaching and actions. It requires a sharp point of view on both seller and sales leadership personas, and a track record of building product that changes how teams work, not just how they report.

## Your Daily Adventures Will Include

- Define and own the product strategy for meeting intelligence, conversation intelligence, voice, and dialing

- Deliver AI-native experiences and workflows, building on the latest model and technology advancements

- Ship AI and ML features with world-class engineering, data science, and design teams that turn conversations into agentic actions

- Lead discovery and roadmap sessions with key prospects and customers

- Lead and develop a team of accomplished product managers, driving strategy across multiple scrum teams, enabling high performance, and championing strong processes and best practices

- Partner with product marketing to build enablement and positioning, thought leadership on agentic execution for go-to-market teams

- Build deep understanding of customer feedback and product stickiness to inform prioritization and long-term bets

Our Vision of You

- 8+ years building great software with ownership of prioritization, trade-offs, and timelines; 2+ years managing product teams

- Experience building conversation intelligence, voice, or dialing products preferred, including familiarity with VoIP and telephony infrastructure, speech-to-text and NLP pipelines, real-time audio and video processing

- Proven ability to define long-term strategy while driving near-term product impact in fast-paced, entrepreneurial environments

- Deep understanding of customer needs with strong drive to solve hard problems and demonstrated technical credibility with engineering teams

- Strong cross-functional collaboration, influence, and communication skills with the ability to create clarity in complex, ambiguous domains

- Bachelor's degree required; MBA or related graduate degree preferred

- Prior B2B SaaS product experience

## #LI-JM1

## Why You’ll Love It Here

- Flexible time off
- 401k to help you save for the future
- Generous medical, dental, and vision coverage for full-time employees and their dependents
- A parental leave program that includes options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Snacks and beverages in the Office, along with fun events to celebrate
- Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

## About Outreach

## Company Overview
- **One-liner**: Outreach provides an agentic AI platform for revenue teams to automate prospecting, deal management, forecasting, coaching, and account expansion.
- **Entity Type**: Private (Series G, $489M total funding)
- **Headquarters**: Seattle, Washington, United States
- **Founded**: 2014
- **Founders**: Four founders (names not specified in available sources)

## Core Business
- **Primary industry**: Revenue orchestration / Sales engagement platform powered by agentic AI.
- **Target customers**: B2B enterprise sales, customer success, and revenue teams. Clients include Databricks, SAP, Siemens, and Verizon.
- **Mission/purpose**: “We help our customers change the world” by delivering the only complete agentic AI platform that automates workflows and frees sellers to focus on strategic conversations.

## Products & Services
- **Outreach AI Agents**: AI teammates that handle prospecting, deal inspection, risk flagging, and action prioritization across every account and deal.
- **Outreach Omni**: A universal conversational agent that lets sellers ask questions and take action across accounts, opportunities, prospects, and meetings from in-app, mobile, or Slack.
- **Outreach MCP**: A connectivity layer that lets information and actions flow freely across the GTM stack, enabling faster execution and agentic workflows.
- **Intelligent Workflow Automation**: Pre-built, ready-to-run workflows for core sales motions with a visual canvas for configuration.
- **Conversation Intelligence**: Surface insights from calls to spot coaching opportunities and improve team performance.
- **AI-Assisted Forecasting**: Reduce prep time and improve accuracy with AI modeling that validates calls and drives revenue predictability.

## Market Standing
- **Valuation/Market Cap**: $4.4 billion valuation after Series G financing (as of latest round).
- **Key Metric**: Annual revenue of $154.7 million (LinkedIn estimate).
- **Total Funding**: $489M across 14 rounds.
- **Notable Investors/Partners**: Backed by Sands Capital, Salesforce Ventures, Lone Pine Capital, Spark, DFJ, Trinity, Mayfield.
- **Growth Signals**: 775 employees (spread across 28 countries), 5 office locations (Seattle, Prague, Atlanta, Hyderabad, plus UK), growing customer base of large enterprises, and active hiring for Director of Applied Science, Senior Technical Program Manager, and other roles.

## Competitive Advantages
- **Agentic AI focus**: One platform that covers the entire revenue lifecycle (prospecting, deal management, forecasting, coaching, expansion) with AI agents that act as teammates.
- **Enterprise-grade security & governance**: Encryption, SSO, role-based access, configurable agent controls, and full audit trails.
- **Large, loyal customer base**: World-leading enterprises like Databricks, SAP, Siemens, and Verizon trust Outreach.
- **High valuation and strong investor backing**: $4.4B valuation signals market confidence and resources for continued innovation.

## Strategic Focus
- Deepening AI capabilities across all revenue motions (AI agents, Omni, MCP) to automate more workflows and increase productivity.
- Expanding global footprint (offices in EMEA and APAC) and hiring senior technical talent (Applied Science, TPM, Solutions Consultants).
- Driving adoption of agentic AI among enterprise revenue teams, with a focus on governance and trust.

## Why Work Here
- **Culture**: Described as a “proud paradox” – balancing explosive growth with unwavering values. Emphasis on agility, high standards, ownership, and doing the right thing. Employees are expected to own their business and are never bored.
- **Work locations**: Headquarters in Seattle (333 Elliott Ave W), plus offices in Prague, Atlanta, and Hyderabad. Distributed workforce across 28 countries. Hybrid/remote policy not explicitly stated but multiple office locations and global team suggest flexibility.
- **Benefits**: Parental leave with extended PTO for both parents, 401k, and a focus on work-life balance.
- **Engineering culture**: Opportunities to work on cutting-edge AI/ML (Knowledge Graphs, Applied Science), large-scale platform engineering, and revenue intelligence. Open roles include Director of Applied Science, Senior Technical Program Manager, and Senior Applied Scientist.

## Sources
1. [Outreach Careers Page – Job Listings](https://jobs.lever.co/outreach)
2. [Outreach – Working at Outreach](https://www.outreach.ai/company/working-at-outreach)
3. [Outreach – About Page](https://www.outreach.ai/company/about)
4. [Outreach LinkedIn Profile](https://linkedin.com/company/outreach-saas)
5. [Outreach – Homepage](https://www.outreach.ai/home)

## Other roles at Outreach

- [Senior Sales Operations Manager](https://feeny.ai/job/senior-sales-operations-manager-outreach-seattle-va2d7e2sv09p) — Seattle, WA
- [Director of Applied Science and Engineering - Knowledge Graphs & AI](https://feeny.ai/job/director-of-applied-science-and-engineering-knowledge-graphs-ai-outreach-wr6wnpy6awac) — Hyderabad, India
- [Senior Forward Deployed Engineer,  Managed Services](https://feeny.ai/job/senior-forward-deployed-engineer-managed-services-outreach-hyderabad-js1b5v4m1796) — Hyderabad, India
- [Senior Technical Consultant](https://feeny.ai/job/senior-technical-consultant-outreach-united-states-cqhh8kfxv0t2) — United States
- [Senior GTM AI Advisor, EMEA](https://feeny.ai/job/senior-gtm-ai-advisor-emea-outreach-london-wmx78x77cmhq) — London, United Kingdom
- [Senior Global Rewards Analyst](https://feeny.ai/job/senior-global-rewards-analyst-outreach-united-states-1a1mdy57062h) — United States
- [Senior GTM Enablement Manager](https://feeny.ai/job/senior-gtm-enablement-manager-outreach-united-states-yjqqgkpf0wy6) — United States
- [Forward Deployed Engineer, Managed Services](https://feeny.ai/job/forward-deployed-engineer-managed-services-outreach-hyderabad-4zzvmjszfx8c) — Hyderabad, India
- [Senior Contracts and Legal Operations Manager](https://feeny.ai/job/senior-contracts-and-legal-operations-manager-outreach-united-states-e2sv3znqs98m) — United States
- [Senior Professional Services Consultant](https://feeny.ai/job/senior-professional-services-consultant-outreach-united-states-05rec5r7yvv5) — United States