---
title: 'Director, Regional Operations at Crunchyroll, LLC'
canonical: 'https://feeny.ai/job/director-regional-operations-crunchyroll-llc-mumbai-6fnr7k5my9n8'
type: 'job'
last_seen: '2026-10-18'
---

# Director, Regional Operations at Crunchyroll, LLC

- **Company:** Crunchyroll, LLC
- **Location:** Mumbai, India
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-18
- **Apply:** https://boards.greenhouse.io/crunchyroll/jobs/8282354?gh_jid=8282354

## Job description

## About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

## Role Overview

The Director, Regional Operations will lead the operational execution required to make Crunchyroll’s content, marketing, and partner initiatives locally relevant, accessible, launch-ready, and consistently delivered across the region.

This role will oversee content localisation and operational readiness across local-language dubbing, regional à la carte channel operations, marketing localization, communications, and partner assets. The Director will establish market-specific standards, coordinate execution from planning and production through launch and continuous improvement, and ensure that regional teams and partners can deliver high-quality experiences reliably and at scale.

The ideal candidate combines strong operational leadership with cultural fluency, cross-functional influence, structured problem-solving, and a deep commitment to the regional fan experience.

## Key Responsibilities

Regional Localization, Content and Marketing operations

- Lead the execution of regional localization requirements across content, product, marketing, communications, customer experience, and partner assets.
- Establish and maintain market-specific language, cultural, editorial, accessibility, quality, and operational standards.
- Ensure localized experiences are accurate, culturally appropriate, accessible, timely, and consistent with Crunchyroll’s global brand.
- Incorporate regional fan insights, language trends, cultural context, and market feedback into localization and operational improvements.
- Coordinate regional execution for launches, campaigns, partner activations, service changes, and other business-critical initiatives.

Dubbing and Content Operations

- Oversee the planning, production, delivery, and quality control of local-language dubbing and related localization workflows.
- Coordinate localization activities from production and quality assurance through launch and ongoing improvement.
- Manage localization capacity, production schedules, workflows, quality controls, and performance metrics.
- Partner with relevant content, product, marketing, and business teams to ensure regional requirements are understood and incorporated into planning.
- Maintain visibility into localization coverage, delivery timelines, quality issues, and operational constraints.

Regional Channel and Partner Operations

- Oversee regional à la carte channel operations and support consistent day-to-day execution across applicable markets.
- Coordinate operational readiness for partner launches, activations, channel changes, and market-specific initiatives.
- Ensure regional teams and partners are prepared for service changes, operational dependencies, regulatory requirements, incidents, and business continuity needs.
- Establish clear operating rhythms, escalation paths, and accountability mechanisms for regional partners and internal stakeholders.
- Monitor partner execution, identify readiness gaps, and drive timely resolution of issues affecting the fan or partner experience.

Vendor, Capacity, and Performance Management

- Manage localization vendors and operational partners, including performance, capacity, quality, cost, and delivery expectations.
- Establish appropriate workflows, service standards, quality controls, and reporting mechanisms.
- Forecast operational demand and coordinate capacity planning to support regional launches and ongoing business needs.
- Use performance data and operational insights to identify risks, improve resource allocation, and strengthen execution reliability.
- Maintain clear visibility into dependencies, constraints, incidents, and corrective actions.

Operational Excellence and Resilience

- Identify opportunities to simplify workflows, reduce operational friction, improve quality, and increase execution reliability.
- Establish repeatable processes and standards that support scalable regional operations.
- Coordinate the resolution of operational issues, incidents, and cross-functional dependencies within agreed timelines.
- Support regional preparedness for regulatory requirements, incidents, service changes, and business continuity needs.
- Drive post-launch reviews, root-cause analysis, and continuous improvement across regional workflows.
- Promote a culture of accountability, proactive risk management, and high-quality execution.

## Qualifications

Required

- 12+ years of relevant experience in dubbing, localization production, media production, or content operations, including experience leading teams and external production partners.
- Working knowledge of dubbing workflows, including adaptation, casting, recording, editing, mixing, quality review, master delivery, and technical asset requirements.
- Experience managing studios or localization vendors across multiple concurrent productions with fixed release dates.
- Ability to plan production capacity, manage dependencies, identify delivery risks, and drive practical recovery plans.
- Experience working across regional and global teams, with clear communication across cultures and time zones.
- Commitment to localization quality and an authentic fan experience in each assigned language.

## Preferred

- Experience in anime, streaming, television, film, gaming, or a related content business.
- Experience overseeing dubbing across multiple languages or markets.
- Familiarity with localization and media asset-management systems, digital audio delivery specifications, and vendor performance metrics.

## Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

- Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
- Flexible time off policies allowing you to take the time you need to be your whole self.
- Generous medical, dental, vision, STD, LTD, and life insurance
- Health Saving Account HSA program
- Health care and dependent care FSA
- 401(k) plan, with employer match
- Employer paid commuter benefit
- Support program for new parents
- Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

## About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

- Courage. We believe that when we overcome fear, we enable our best selves.

- Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

- Kaizen. We have a growth mindset committed to constant forward progress.

- Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

## About Crunchyroll, LLC

## Company Overview
- **One-liner**: Crunchyroll is the world’s largest anime streaming service, delivering anime content, theatrical releases, merchandise, games, news, events, and music to a global fan community.
- **Entity Type**: Private (Joint Venture between Sony Pictures Entertainment and Aniplex of Japan)
- **Headquarters**: Los Angeles, California, United States
- **Founded**: 2006
- **Founders**: Not publicly available in recent sources

## Core Business
- **Primary industry**: Entertainment (anime streaming and media)
- **Target customers**: B2C – anime fans globally (individual consumers)
- **Mission or purpose statement**: “We deliver what anime fans love—anytime, anywhere. We believe anime is more than entertainment—it’s a way of life.” [crunchyroll.com](https://crunchyroll.com/about/jobs)

## Products & Services
- **Crunchyroll Streaming Service**: The world’s largest anime streaming library with subtitled and dubbed content, available via web, mobile, and TV apps. (SaaS/Subscription)
- **Theatrical Releases**: Distribution of anime films in theaters worldwide.
- **Merchandise Store**: Official anime merchandise, figures, apparel, and collectibles (e-commerce).
- **Crunchyroll Games**: Mobile and browser games based on popular anime franchises.
- **News & Events**: Anime news coverage, virtual and in-person fan events, and conventions.
- **Music**: Anime soundtracks and original music distribution.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquired by Funimation in 2020 for $1.175B; now part of Sony/Funimation Global Group)
- **Key Metric**: Annual Revenue of $140.0M (as of latest data) [linkedin.com](https://www.linkedin.com/company/crunchyroll)
- **Total Funding**: $26.8M across 3 rounds (last venture round in 2015 led by Otter Media) [linkedin.com](https://www.linkedin.com/company/crunchyroll)
- **Notable Investors/Partners**: Sony Pictures Entertainment, Aniplex of Japan, Otter Media, TV Tokyo
- **Growth Signals**: 1,453 employees operating in 31 countries; job postings up +82.9% year-over-year; LinkedIn followers +20.5% yearly; active in India, France, Mexico, Japan, and more. [linkedin.com](https://www.linkedin.com/company/crunchyroll)

## Competitive Advantages
- **Largest anime streaming library** globally, with deep catalog and simulcast rights.
- **Sony/Aniplex partnership** provides unique access to Japanese anime production and distribution.
- **Integrated ecosystem** spanning streaming, merchandise, games, events, and music—creating multiple touchpoints for fans.
- **Authenticity and cultural roots** in Japan, reinforced by the Aniplex connection.
- **Global scale** with offices in 14 cities and localized content in multiple languages.

## Strategic Focus
- Expand global reach into emerging markets (India, Latin America, Southeast Asia).
- Deepen fan engagement through interactive experiences (games, events, community features).
- Grow the merchandise and e-commerce business.
- Continue investing in original co-productions and theatrical releases.
- Leverage AI/ML for personalization and content discovery (e.g., hiring Manager of Machine Learning and Data Science). [builtin.com](https://builtin.com/company/crunchyroll)

## Why Work Here
- **Mission-driven culture**: Employees are passionate about anime and serving a global fan community. [builtinsf.com](https://www.builtinsf.com/company/crunchyroll/faq/workplace-perception)
- **Hybrid work model**: Three in-person days per week (Tuesdays, Wednesdays, Thursdays) with flexibility; remote options for some roles. [builtin.com](https://builtin.com/company/crunchyroll)
- **Comprehensive benefits**: Health insurance, 401(k) match, mental-health support, flexible time off, free anime subscriptions, catered lunches, commuter benefits, pet-friendly offices, childcare benefits, and parental leave. [builtin.com](https://builtin.com/company/crunchyroll)
- **Career development**: Job training, conferences, online course subscriptions, and promotion opportunities. [builtin.com](https://builtin.com/company/crunchyroll)
- **Positive employee sentiment**: High satisfaction ratings on Glassdoor and Comparably, with praise for collaborative environment and growth opportunities. [builtinsf.com](https://www.builtinsf.com/company/crunchyroll/faq/workplace-perception)
- **Diversity & inclusion**: Dedicated DEI staff, documented equal pay policy, and highly diverse management team. [builtin.com](https://builtin.com/company/crunchyroll)
- **Offices in 14 global locations**: Los Angeles, San Francisco, Tokyo, Paris, Berlin, London, Mexico City, Hyderabad, and more. [builtin.com](https://builtin.com/company/crunchyroll)

## Sources
1. [linkedin.com](https://www.linkedin.com/company/crunchyroll) – Company overview, financials, workforce, and growth data.
2. [builtin.com](https://builtin.com/company/crunchyroll) – Perks, culture, hybrid policy, benefits, and technology.
3. [crunchyroll.com](https://crunchyroll.com/about/jobs) – Official about page and mission.
4. [help.crunchyroll.com](https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs) – Hiring process and recruitment fraud warnings.
5. [builtinsf.com](https://www.builtinsf.com/company/crunchyroll/faq/workplace-perception) – Employee satisfaction and workplace perception.

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