---
title: 'Director, SDET at HighLevel'
canonical: 'https://feeny.ai/job/director-sdet-highlevel-india-2ff32prshgrp'
type: 'job'
last_seen: '2026-10-17'
---

# Director, SDET at HighLevel

- **Company:** HighLevel
- **Location:** India
- **Work type:** remote
- **Posted:** 2026-08-13
- **Last confirmed live:** 2026-10-17
- **Apply:** https://jobs.lever.co/gohighlevel/1690c983-943c-4eb9-b9dc-0fef04118442

## Job description

About HighLevel: HighLevel is an AI-powered business operating system that gives agencies, entrepreneurs and SMBs the infrastructure to build, automate and scale. Today, HighLevel supports SMBs across 150+ countries, fueling community-driven growth rooted in real customer outcomes. To date, businesses operating on HighLevel have generated over $7 billion in ecosystem value, demonstrating the impact of shared infrastructure at scale. By centralizing conversations, automation and intelligence into one system, we help businesses move faster, reduce complexity and execute efficiently. Behind the platform, HighLevel powers more than 4 billion API hits and 2.5 billion message events daily. With 250 terabytes of distributed data, 250+ microservices and over 1 million domain names supported, our architecture is built for performance, resilience and long-term scalability.

Our People With over 2,000 team members across 10+ countries, HighLevel operates as a global, remote-first organization built for speed and ownership. We value initiative, clarity and execution, creating space for ambitious people to build systems that support millions of businesses worldwide. Here, innovation thrives, ideas are celebrated and people come first, no matter where they call home.

Our Impact Every month, HighLevel enables more than 1.5 billion messages, 200 million leads and 20 million conversations for the more than 1 million businesses we support. Behind those numbers are real people building independence, expanding opportunity and creating measurable impact. We’re proud to be a part of that. Learn more about us on our YouTube Channel or Blog Posts.

About the Role:

The Director of SDET is a pivotal role blending strong technical depth with strategic and people leadership.

You will own the quality engineering vision for the organization, mentor the next generation of SDET managers and leads, and champion the adoption of AI-driven tools and practices to modernize how the organization builds, tests, and ships software.

Responsibilities: -> Quality Strategy & Architecture:

- Own the end-to-end quality engineering vision, strategy, and roadmap across multiple product lines or business units
- Establish quality gates, release readiness criteria, and CI/CD processes
- Drive a "shift-left, shift-right" quality culture — embedding testability into design reviews and using production observability to close the loop
- Conduct architectural reviews across new and existing products to proactively surface scalability, reliability, and performance risks
- Evaluate and select tooling, frameworks, and platforms (open-source and commercial) that scale automation across teams

-> AI Adoption:

- Lead the org's AI adoption strategy for quality engineering — building or integrating AI/ML-based testing tools to improve coverage, productivity, and defect prediction
- Continuously evaluate and leverage AI for all aspects of Quality Engineering ensuring quality strategy keeps pace with how product is built

-> Stakeholder & People Leadership:

- Partner with Engineering, Product, DevOps, and Security leadership to align quality goals with business and release objectives
- Provide regular quality updates, metrics, and strategic recommendations to executive leadership
- Define, set up, and monitor key quality and productivity metrics (KPIs/OKRs)
- Lead succession planning and mentor SDET Managers and Leads to build the next layer of quality leadership

Requirements:

- 15+ years in software testing/quality engineering, including 5+ years in a Director or senior engineering leadership role
- Deep expertise in test automation frameworks (Selenium, Playwright, RestAssured, etc.) and languages (Java, Python, JavaScript/TypeScript)
- Strong understanding of CI/CD pipelines (Jenkins, GitHub Actions, Harness CI/CD), containerization (Docker/Kubernetes), and cloud platforms (AWS/Azure/GCP)
- Hands-on experience building AI/ML-based testing tools that measurably improve coverage and productivity
- Solid grounding in performance testing, security testing, and other non-functional quality attributes
- Experience architecting test strategies for microservices, distributed systems, and mobile platforms

Preferred Exposure:

- Experience presenting AI or quality-transformation initiatives at conferences
- Prior experience testing high-transaction SaaS platforms (CRM, Payments, Automation, Email, Fintech, or similar)
- Experience building and testing AI products using Agentic AI, including evaluation frameworks
- Contributions to open-source testing frameworks or published thought leadership on QE/AI trends

Key Competencies:

- Quality vision and strategic execution
- Non-functional testing (performance, security, reliability) and continuous delivery
- Operational discipline within a fast-paced, rapid release environment
- Stakeholder management across Engineering, Product, DevOps, and business functions
- Team building and mentorship
- Data-driven reporting of quality and productivity metrics to executive stakeholders

EEO Statement: The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision.

We encourage you to review our Privacy Policy before submitting your application

## About HighLevel

## Company Overview
- **One-liner**: HighLevel provides an all-in-one, AI-powered sales and marketing platform that agencies can white-label and resell to their clients.
- **Entity Type**: Private (Series Unknown; $60M total funding)
- **Headquarters**: Dallas, Texas, United States
- **Founded**: 2018
- **Founders**: Shaun Clark, Varun Vairavan, Robin Alex

## Core Business
- **Primary industry**: Marketing technology / Sales automation / Software Development
- **Target customers**: B2B – marketing agencies, entrepreneurs, and small-to-medium businesses (SMBs)
- **Mission / Purpose**: Help marketing agencies grow and scale by unifying the tools they need to capture leads, automate outreach, and manage customer relationships in a single, white-label platform.

## Products & Services
- **HighLevel Platform (SaaS)**: A unified operating system that includes CRM, landing pages, surveys, forms, calendars, inbound phone system, automated messaging (voicemail, SMS, email, Facebook Messenger), payment collection, appointment scheduling, and analytics. AI is embedded across the entire system to power lead generation, conversion, and retention.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed.
- **Key Metric**: Annual revenue of $45M (as of most recent data); total funding of $60M.
- **Notable Investors / Partners**: General Atlantic (lead investor in 2024 private equity round), Peakequity (lead investor in 2021 round).
- **Growth Signals**: 
  - Powers 2.2 million businesses, facilitating 6.9 billion leads and $4.2 billion in sales (2025).
  - Employee headcount grew 53.7% year-over-year to ~1,497, with plans to surpass 2,000 by end of 2025.
  - 30% of workforce dedicated to R&D.
  - Expanded AI capabilities in 2024; manages 2.3 billion leads and 505 million opportunities.

## Competitive Advantages
- **White-labeling**: Agencies can fully rebrand the platform as their own, creating a stickier client relationship and recurring revenue.
- **AI-first approach**: AI embedded across the entire stack (lead scoring, automation, analytics) gives users a competitive edge without needing multiple tools.
- **Unified ecosystem**: Replaces the need for a patchwork of separate tools (CRM, email marketing, SMS, scheduling, payments), reducing complexity and cost for agencies.
- **Community-driven innovation**: Product roadmap heavily influenced by a large, active user community of 60,000+ customers.

## Strategic Focus
- **AI expansion**: Deepening AI capabilities to automate more of the marketing and sales workflow.
- **Scaling the platform**: Continuing to grow the user base (targeting 2,000+ employees) and expanding into new verticals.
- **Global reach**: Leveraging a remote-first, globally distributed team to serve customers in multiple countries and time zones.

## Why Work Here
- **Remote-first culture**: Work from anywhere; team spans 21 countries with async and real-time communication.
- **Culture of collaboration**: Emphasis on ownership, speed, continuous improvement; active Slack community and in-person retreats.
- **Benefits**: Comprehensive health & wellness, mental health support, flexible PTO, professional development stipends, mentorship, and leadership programs.
- **Engineering culture**: 30% of workforce in R&D; focus on building technology that serves millions; AI tools used in hiring process.
- **Growth opportunity**: Rapidly scaling company (53.7% YoY headcount growth) with clear plans to surpass 2,000 employees.

## Sources
1. [gohighlevel.com – Life at HighLevel](https://www.gohighlevel.com/careers-life-at-highlevel)
2. [gohighlevel.com – About Us](https://www.gohighlevel.com/about-us)
3. [LinkedIn – HighLevel Company Page](https://www.linkedin.com/company/highlevel)
4. [LeadIQ – HighLevel Overview](https://leadiq.com/c/highlevel/5b214cbe360000fc0066929d)

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