---
title: 'Director, solutions architecture at WRITER'
canonical: 'https://feeny.ai/job/director-solutions-architecture-writer-san-francisco-mycf04ajyyf1'
type: 'job'
last_seen: '2026-10-14'
---

# Director, solutions architecture at WRITER

- **Company:** WRITER
- **Location:** San Francisco, CA
- **Compensation:** $300k–$353k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-22
- **Last confirmed live:** 2026-10-14
- **Apply:** https://jobs.ashbyhq.com/writer/1258273b-7cb1-490e-8a2b-14c27ea725fd

## Job description

🚀 About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI. Founded in 2020 with office hubs in San Francisco, New York City, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

📐 About the role At WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The director, solutions architecture plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You’ll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact. This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth. This is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture.

🦸🏻‍♀️ What you'll do

- Lead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagements
- Drive the successful adoption and deployment of WRITER's generative AI platform by overseeing key pre-sales technical engagements, including use case discovery, proof-of-concept execution, and value realization for strategic customers
- Partner closely with sales leadership and go-to-market teams to develop strategic account plans, define compelling technical value propositions, and accelerate pipeline growth for WRITER's solutions
- Act as an executive technical sponsor for WRITER’s most strategic accounts, building strong relationships with C-level stakeholders and becoming their trusted advisor in AI strategy and implementation
- Influence WRITER's product roadmap by gathering critical market insights and customer feedback, ensuring our platform continuously addresses evolving enterprise AI needs
- Architect robust, scalable, and secure AI solutions for diverse enterprise environments, integrating WRITER's platform with complex customer data ecosystems and existing technical stacks
- Transform how we facilitate customer evaluations and proofs of concept, implementing best practices and scalable processes that demonstrate clear ROI and accelerate time-to-value for our clients

⭐️ What you need

- A minimum of 8 years of experience in a customer-facing technical role, with at least 4 years in a management capacity leading a pre-sales or solutions architecture team focused on enterprise software, cloud, or AI solutions
- Proven expertise in leading and scaling a solutions architecture or sales engineering organization within a high-growth, fast-paced technology company, ideally blending startup agility with enterprise best practices
- Deep technical proficiency in generative AI, large language models (LLMs), machine learning, and cloud-native architectures (AWS, Azure, GCP), coupled with hands-on experience in Python or similar scripting languages
- Demonstrated ability to manage complex implementations of AI/ML solutions, understanding data pipelines, model deployment, security, and compliance in diverse, large-scale enterprise environments
- Exceptional communication, presentation, and interpersonal skills, capable of translating intricate technical concepts into clear business value for executive and technical audiences, while also mentoring your team to do the same
- A strategic mindset, constantly looking for opportunities to innovate, optimize processes, and drive measurable impact across customer engagements and internal team operations
- A passionate commitment to our values at WRITER: Connect, by building strong relationships with customers and colleagues; Challenge, by pushing boundaries and fostering continuous improvement; and Own, by taking responsibility for results and driving them to completion

🍩 Benefits & perks (US Full-time employees)

- Generous PTO, plus company holidays
- Medical, dental, and vision coverage for you and your family
- Paid parental leave for all parents (16 weeks)
- Fertility and family planning support
- Early-detection cancer testing [through Galleri](https://www.galleri.com/partner/writer)
- Flexible spending account and dependent FSA options
- Health savings account for eligible plans with company contribution
- Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
- Company-wide off-sites and team off-sites
- Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. By submitting your application on the application page, you acknowledge and agree to [WRITER's Global Candidate Privacy Notice](https://writer.com/legal/candidate-privacy-notice/).

## About WRITER

## Company Overview
- **One-liner**: WRITER provides an enterprise AI platform that enables organizations to build, activate, and supervise AI agents grounded in company data and powered by its own family of large language models (LLMs).
- **Entity Type**: Private (Series C; $326M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: May Habib (CEO) & Waseem AlShikh (CTO)

## Core Business
- **Primary Industry**: Enterprise AI / Generative AI Software Development
- **Target Customers**: B2B; Large enterprises in regulated industries (e.g., financial services, healthcare, professional services). Named customers include Accenture, Mars, Marriott, Uber, and Vanguard.
- **Mission Statement**: To expand human capacity through superintelligence by building trustworthy AI that unites IT and business teams for enterprise-wide transformation.

## Products & Services
- **WRITER Platform**: An end-to-end platform for building, deploying, and monitoring AI agents that are grounded in enterprise data and governed by IT controls. Includes an "AI Studio" for custom agent creation.
- **WRITER Agent**: A delegation-based agent that executes complex, multi-step workflows from natural language instructions (e.g., drafting reports, conducting research, generating compliant content).
- **Palmyra Family of LLMs**: WRITER’s own suite of purpose-built LLMs, designed for transparency, reliability, and control in regulated environments.
- **Security & Compliance Integrations**: Pre-built integrations with enterprise security, identity, and observability stacks (e.g., SSO, audit logs, role-based access controls) to meet compliance standards.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (total funding of $326M).
- **Key Metric**: Annual recurring revenue (ARR) estimated at $26M (source: LinkedIn company profile).
- **Notable Investors**: Premji Invest, Radical Ventures, ICONIQ Growth, Insight Partners, Balderton Capital, B Capital, Salesforce Ventures, Adobe Ventures, Citi Ventures, IBM Ventures.
- **Growth Signals**: Headcount of ~727 employees (+33.1% YoY); operates in 42 countries; LinkedIn followers grew +35.7% YoY to ~88k; expanding office footprint with hubs in San Francisco, New York, London, Chicago, and Austin.

## Competitive Advantages
- **Five-year track record of in-house LLM R&D**: Co-founders have been building AI for enterprise since 2013 (first company focused on machine translation). WRITER controls its own model stack, not just a wrapper on third-party APIs.
- **Enterprise-first DNA**: Platform is built from the ground up for governance, compliance, and IT integration — a key differentiator in regulated industries.
- **Purpose-built for agentic workflows**: Unlike generic chatbot platforms, WRITER focuses on autonomous, multi-step task execution with deep domain context.
- **Strong partner ecosystem**: Backed by a consortium of strategic investors including Salesforce, Adobe, Citi, and IBM, signaling deep enterprise channel potential.

## Strategic Focus
- **Agentic AI for the enterprise**: Moving beyond simple prompting to autonomous agents that can be delegated complex tasks.
- **Deepening IT and security integrations**: Making it easy for security and compliance teams to approve and deploy AI at scale.
- **Expanding AI research**: Continuing to invest in the Palmyra family of LLMs to maintain frontier capabilities.
- **Global expansion**: Growing presence across North America and Europe (offices in SF, NY, London, Chicago, Austin).

## Why Work Here
- **Hybrid culture**: The company is built around a mix of in-office collaboration and remote work. Offices are in San Francisco, New York, and London (plus Chicago and Austin).
- **Ownership mindset**: All employees receive company stock options, plus a 401k plan with employer contributions.
- **Growth opportunities**: "Expect to quickly improve your skills and expand your responsibilities" — learning and development stipend and generous PTO are provided.
- **Cutting-edge technical challenges**: Teams build advanced AI technology from scratch, solving problems few other companies tackle.
- **Comprehensive benefits**: Employer-covered medical, dental, and vision plans; life insurance; FSA; competitive parental leave; family-friendly policies.
- **Strong values-driven culture**: Emphasizes active listening, high standards, long-term thinking, and diverse perspectives.
- **Active hiring**: Multiple open roles across engineering, product, sales, and customer success (see careers page).

## Sources
1. [writer.com/about](https://writer.com/company/about/)
2. [writer.com](https://writer.com/)
3. [writer.com/careers](https://writer.com/company/careers/)
4. [LinkedIn Company Profile](https://www.linkedin.com/company/getwriter)
5. [Ashby Careers Page](https://jobs.ashbyhq.com/writer)

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