---
title: 'Director, Talent Acquisition Transformation at NICE'
canonical: 'https://feeny.ai/job/director-talent-acquisition-transformation-nice-raanana-m77a0vqtrxv5'
type: 'job'
last_seen: '2026-09-08'
---

# Director, Talent Acquisition Transformation at NICE

- **Company:** NICE
- **Location:** Raanana, Israel
- **Posted:** 2026-09-06
- **Last confirmed live:** 2026-09-08
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4969388101?gh_jid=4969388101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Director of Talent Acquisition Transformation will be responsible for keeping NiCE's global Talent Acquisition organization future-ready and ahead of industry trends by leveraging AI tools, automation, and innovative recruiting technologies. This leader will drive continuous improvement across systems, processes, and operating practices to enable smarter, faster, more effective and higher-quality talent hiring

How will you make an impact?

- Define and execute the global Talent Acquisition transformation and operations strategy aligned with business objectives.
- Lead the TA technology roadmap, including ATS, CRM, AI-powered recruiting tools, automation capabilities, workflow optimization, and recruiting analytics.
- Drive the adoption of AI and emerging technologies to increase TA Partners’ productivity, improve hiring quality, reduce cycle times, and enhance the candidate experience.
- Establish global standards, governance, and operating procedures while balancing consistency with global and local market needs.
- Own recruiting analytics and insights, delivering meaningful reporting, executive dashboards, and data-driven recommendations.
- Define and monitor key performance indicators (KPIs), including time-to-fill, hiring velocity, funnel conversion, quality of hire, TA Partners’ effectiveness, and candidate satisfaction.
- Own the TA tool ecosystem and roadmap, manage vendor relationships and ensure systems are integrated and scalable for growth.
- Lead high-impact TA programs including Referrals and Talent Masters to elevate recruiters' strategic capabilities.
- Partner closely with HR, IT, Legal, Finance, Procurement, and business leaders to ensure operational excellence, compliance, and execution.
- Drive continuous improvement initiatives, process automation, and organizational change management across the TA function.

Have you got what it takes?

- 10+ years of experience in Talent Acquisition, with at least 4 years focused on TA Operations in a fast-paced, high-growth tech environment.
- Proven success leading TA Operations within a global, high-growth, technology-driven organization.
- Deep expertise in recruiting technologies, process design, analytics, and operational transformation.
- Experience implementing AI, automation, and digital transformation initiatives within Talent Acquisition.
- Strong analytical and business acumen with the ability to convert data into actionable insights.
- Demonstrated ability to influence senior stakeholders and drive cross-functional alignment.
- Strategic thinker, operational builder, technology and AI enthusiast, change agent, data-driven decision maker, and customer-centric leader.

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 11687 Role Type: Individual Contributor

#LI-Hybrid

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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