---
title: 'Director, Trust & Safety at Suno'
canonical: 'https://feeny.ai/job/director-trust-safety-suno-san-francisco-9v2dqgqrttqs'
type: 'job'
last_seen: '2026-09-13'
---

# Director, Trust & Safety at Suno

- **Company:** Suno
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-10
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.ashbyhq.com/suno/9ed2cea6-b250-4b49-bd75-b761793af0f8

## Job description

## About Suno

We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world. Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible. Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA).

## The role

You will lead Trust & Safety at Suno. Directly leading enforcement operations and policy, you will also partner with PM, Eng, and Legal to scale detection and remediation of violative content, fraud, bots, and identity issues, while also navigating music rights and our regulatory obligations. Generation volume grows faster than any human review model can, so we focus on building enforcement systems that scale with the platform, hold it to a high degree of accuracy, and know exactly what decisions costs. You will report to the Head of Operations and partner regularly with Comms, Product, Engineering, ML, and Legal.

Listen to the song we made about the role: https://suno.com/s/QawvJRO3jhDr1Cb8

## What you'll do

- Build and lead the T&S team, including enforcement operations, policy, vendor programs, quality management, and training.
- Own enforcement economics end-to-end: cost per decision, precision and recall tradeoffs at volume, automation rate targets, queue design, and the vendor versus in-house mix.
- Govern AI-assisted decisioning: model-assisted enforcement pipelines, human-in-the-loop thresholds, appeals architecture, and audit accountability for automated actions.
- Own the BPO relationship and every Trust & Safety vendor partnership: selection, contract negotiation support, capacity strategy, quality accountability, and the decision of what stays outsourced versus moves in-house
- Run the operational layer of music rights enforcement: rights-matching abuse patterns, impersonation and copyright workflows, in close partnership with Legal.
- Partner with Legal to translate regulatory regimes (DSA, OSA and emerging AI-content rules) into tooling, process and measurable operational readiness.
- Represent Trust & Safety to executive leadership with clear metrics and honest tradeoffs.

## What you'll bring

- 8+ years in trust & safety, integrity, or content operations, including 4+ years leading teams through significant scale inflections.
- Demonstrated ownership of enforcement metrics at a UGC or generative AI platform: automation rate, decision accuracy, cost per action, appeal overturn rate.
- Experience building or governing model-assisted enforcement with human-in-the-loop design and audit accountability.
- A track record of moving Product, Engineering, Legal, and Policy without direct authority.

## Nice to have

- Music, media or IP-adjacent platform experience and fluency in rights-matching abuse patterns.
- Direct exposure to DSA, OSA or emerging AI-content regulatory regimes as operational requirements.

## Compensation and benefits

The annual salary range for this role is $195,200 - $256,200 + target equity + benefits (including medical, dental, vision, and 401k)

Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

## About Suno

## Company Overview
- **One-liner**: Suno is an AI-powered music generation platform that enables anyone to create original songs from text prompts, no instrument needed.
- **Entity Type**: Private (Startup)
- **Headquarters**: Cambridge, MA, USA
- **Founded**: 2022
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: AI music generation, creative technology
- **Target customers**: B2C (individual creators, musicians, content creators) and B2B (licensing partnerships)
- **Mission or purpose**: “Transforming how people create and experience music. AI is our tool, not our identity.” [suno.com/about](https://suno.com/about)

## Products & Services
- **[Suno AI Music Generator](https://suno.com/)**: Web-based platform to generate songs from text prompts. Free tier (10 songs/day); paid Pro and Premier plans unlock more songs, commercial rights, stem separation, audio uploads, and priority generation. [suno.com](https://suno.com/)
- **[Suno Studio](https://suno.com/)**: First-of-its-kind generative audio workstation with a multitrack editor, MIDI export, persona voices, and warp markers (available on Premier plan). [suno.com](https://suno.com/)
- **[Suno v5.5](https://suno.com/)**: Latest AI model with Voices, Custom models, and My Taste for personalized music creation. [suno.com](https://suno.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding – Not publicly available
- **Notable Investors/Partners**: Warner Music Group (partnership to build interactive music) [suno.com/about](https://suno.com/about)
- **Growth Signals**: 144 total employees [builtin.com](https://builtin.com/company/suno-sunocom); offices in Cambridge, MA, Los Angeles, CA, and New York, NY; “millions around the world use Suno” [suno.com/about](https://suno.com/about)

## Competitive Advantages
- Proprietary, state-of-the-art AI music model (claimed “world’s best music model”)
- First generative audio workstation (Suno Studio) blending DAW functionality with AI
- Strong brand and community of millions of users
- Strategic partnerships with major music labels (Warner Music Group)

## Strategic Focus
- Expanding creative capabilities (v5.5 with Voices, Custom models, My Taste)
- Building interactive music experiences with label partners
- Scaling the platform to reach more creators globally

## Why Work Here
- **Culture**: “A diverse group of creatives, technologists, and dreamers”; core values: Fun, Music, Aesthetics, Impatience [suno.com/about](https://suno.com/about)
- **Work policy**: In-office at three locations (Cambridge, LA, NYC) [builtin.com](https://builtin.com/company/suno-sunocom)
- **Benefits**: Unlimited PTO + 11 company holidays, 16 weeks fully paid parental leave, 401(k) with 3% Safe Harbor match, medical/dental/vision, free lunch 5 days/week, commuter stipend, creative education stipend [about.suno.com](https://about.suno.com/)
- **Engineering culture**: Fast-paced, mission-driven, with emphasis on “extreme speed” and “great taste” [suno.com/about](https://suno.com/about)

## Sources
1. [about.suno.com](https://about.suno.com/)
2. [suno.com](https://suno.com/)
3. [suno.com/about](https://suno.com/about)
4. [builtin.com](https://builtin.com/company/suno-sunocom)
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/suno)

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