---
title: 'Director, WMS Product Design/Development [OPERATIONS TECHNOLOGY] at HelloFresh'
canonical: 'https://feeny.ai/job/director-wms-product-design-development-operations-technology-hellofresh-aurora-t11b8jr2c9f5'
type: 'job'
last_seen: '2026-09-09'
---

# Director, WMS Product Design/Development [OPERATIONS TECHNOLOGY] at HelloFresh

- **Company:** HelloFresh
- **Location:** Aurora IL, United States / Goodyear AZ, United States / Irving TX, United States / New York NY, United States / Newark NJ, United States / Phoenix AZ, United States
- **Compensation:** $169k–$235k
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-09
- **Apply:** https://careers.hellofresh.com/global/en/job/8147111?gh_jid=8147111

## Job description

## About the role

HelloFresh is searching for an action-oriented servant leader  for our warehouse management system (WMS) Product Design and Software Engineering functions. This leader owns the full software delivery lifecycle for HelloFresh's global  warehouse fulfillment and inventory control domain — from architecture and product design through engineering execution, quality assurance, and operational reliability. You will drive a culture of product & engineering excellence, leveraging modern agentic tooling and AI-assisted workflows to increase team velocity, reduce defect escape rates, and accelerate deployment confidence.

You will collaborate closely with stakeholders across operations, automation/production technology, procurement, and finance to deliver innovative solutions on our strategic WMS platform — Infios's Warehouse Advantage (Körber/Highjump) — while balancing competing priorities and technical resource demand.

This location-flexible position can be physically based in any of our North America corporate offices or fulfillment centers with a hybrid working model, but must be flexible with work hour scheduling as teams and solutions are dispersed globally.

The Director of WMS Product Design and Software Engineering will work with key technology and product leaders across HelloFresh to enable the inventory management and control domain strategy, evaluate technology-related priorities, and translate stakeholder needs into actionable roadmaps. The ideal candidate combines impeccable management and communication skills with a practitioner's instinct for modern software delivery — knowing how to build high-performing teams, establish engineering health metrics, and integrate AI-assisted tooling that meaningfully accelerates quality and velocity.

## What you'll own

- WMS Solution Ownership: Provide technical direction, development oversight, and performance accountability for HelloFresh's deployment of Infios's Warehouse Advantage (Körber/Highjump) WMS platform across all global locations
- Integration Architecture & Reliability: Own WMS layer Integrations to host systems and CDC pipelines (Debezium/kafka) to Snowflake/Databricks
- Platform Architecture: Partner/ support as needed the Hosting Architecture team in the optimal sizing and performance of WMS Architecture in AWS
- Agentic Engineering & Developer Productivity: Champion and drive adoption of agentic engineering practices across the team: automated code review tooling (e.g., AI-assisted PR analysis, static analysis agents, LLM-powered code quality gates), AI-augmented test generation and execution, and intelligent deployment pipelines. Measure and report the impact of these practices on delivery velocity and defect escape rate
- CI/CD & Deployment Automation: Own the maturity roadmap for CI/CD pipelines. Establish automated deployment workflows with robust rollback strategies, feature flagging, environment-specific gate checks, and infrastructure-as-code practices — enabling high-confidence, low-friction releases across all WMS environments
- Quality Engineering & Test Automation: Partner with WMS Services and Support leadership to build a world-class QA function. Drive adoption of automated regression suites, AI-assisted edge case generation, and contract testing for integrations. Push teams beyond happy-path coverage toward comprehensive scenario validation, including automated performance and load testing for peak fulfillment periods
- Engineering Metrics & Continuous Improvement: Establish DORA metrics (deployment frequency, lead time for change, change failure rate, and mean time to restore) as the foundation of engineering health reporting for the WMS organization. Set baselines, publish improvement targets, and use metric trends to identify bottlenecks, prioritize tooling and process investments, and communicate engineering performance to senior leadership
- Technical Roadmap & Architecture Governance: Partner with peers and senior leadership on architectural decision-making for WMS platform evolution, integration patterns, and technology transitions. Champion the use of structured design reviews to maintain coherent, scalable technical direction. Lead evaluations to refactor or replace legacy systems, including risk mitigation and transition planning
- Vendor & Capacity Management: Work with department leadership to source and partner with 3rd-party vendors to augment internal engineering capacity and expertise. Maintain vendor performance accountability and ensure structured knowledge transfer to build durable internal capability
- People Leadership & Talent Development: Coach, develop, and retain high-performing engineers, product managers, and team leads. Partner with HR and Talent Acquisition to build organizational depth — playing an active role in recruiting, onboarding, and career development
- International Standardization/ Release Consolidation. Partner with departmental leadership, peer domains,  and executive leadership to own the long term roadmap for product consolidation to a single application release version administered globally
- Cross-functional Leadership. Serve on both the Fulfillment Technology and overall Automation & Technology leadership teams, reinforcing HelloFresh DNA values, establishing KPIs, and prioritizing strategic initiatives at a departmental level

## What you bring

Technical/Engineering Experience

- 10+ years of warehouse management system (WMS) software engineering and implementation experience with a tier-one WMS in an RF-based distribution, manufacturing, or e-commerce fulfillment environment
- 3+ years of direct hands-on experience with Infios's Warehouse Advantage (Körber/Highjump) WMS platform with SQL Server
- 3+ years managing application integrations via microservices and associated toolsets, including REST APIs, event-driven architectures, and ETL pipelines
- Demonstrated experience implementing or scaling CI/CD pipelines, including automated testing gates, deployment automation, and infrastructure-as-code (IaC) practices across multi-environment WMS or fulfillment technology stacks
- Hands-on familiarity with agentic and AI-assisted engineering tools — including automated code review platforms, AI-assisted test generation, and LLM-powered developer productivity tools (e.g., GitHub Copilot, CodeRabbit, SonarQube AI, or equivalent) — with a track record of driving meaningful team-wide adoption and measurable impact
- Experience defining and tracking engineering delivery and quality metrics (DORA metrics or equivalent) and using data to drive process improvement and leadership reporting
- Experience leading evaluations to refactor or replace legacy systems, including developing and executing technology transition plans with appropriate risk mitigation strategies

Product Experience

- Experience leading a design and product process that scales a digital technology operations ecosystem across volume growth, multiple brands, and new digital properties
- Strategic thinker with the ability to build and execute innovative digital product strategy while executing tactically against multiple competing priorities simultaneously
- Proven ability to translate business requirements into technical specifications, roadmaps, and delivery plans — and to communicate progress and tradeoffs clearly to both technical and non-technical stakeholders
- Demonstrated ability to build leadership support for proactive technology investments, making the business case for engineering quality, automation, and platform modernization

Additionally With This Role, You will have....

- The opportunity to shape global operations at a leading food technology company with significant reach and impact.
- A high-ownership, low-bureaucracy environment where your work is visible and your decisions matter.
- Flexible working arrangements to support your work-life balance.
- Continuous development through HelloFresh Academies and access to internal mobility across 18 countries.
- An egoless, collaborative culture focused on learning, growth, and building something exceptional together.

And you’ll get…

- Competitive salary, 401k with company match that vests immediately upon participation
- Generous PTO, including sabbatical, and parental leave of up to 16 weeks
- Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
- Tuition reimbursement for continuing education (upon 2 years of service)
- Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
- Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
- Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

New York Pay Range $194,250—$235,000 USD

Texas Pay Range $169,050—$204,500 USD

Newark, NJ Pay Range $194,250—$235,000 USD

Arizona Pay Range $169,050—$204,500 USD

Illinois Pay Range $181,650—$219,500 USD

## About HelloFresh

## Company Overview
- **One-liner**: HelloFresh is a global meal-kit and food solutions company that delivers pre-portioned ingredients and recipes directly to consumers, aiming to revolutionize the way people eat by making home cooking accessible, convenient, and sustainable.
- **Entity Type**: Public (Ticker: HFG on the Frankfurt Stock Exchange)
- **Headquarters**: Berlin, Germany
- **Founded**: 2011
- **Founders**: Dominik Richter, Thomas Griesel, Jessica Nilsson

## Core Business
- **Primary Industry**: Meal Kit Delivery / Integrated Food Solutions
- **Target Customers**: B2C – primarily busy households, couples, and individuals looking for convenient, high-quality meal options. Also serves the ready-to-eat and pet food markets.
- **Mission Statement**: "Democratizing access to high-quality food" by allowing everyone to enjoy a varied, tasty diet while helping consumers save money and reduce food waste.

## Products & Services
- **HelloFresh (Core Meal Kits)**: The flagship subscription service offering pre-portioned ingredients and step-by-step recipes for a wide variety of meals. Type: Subscription-based physical goods.
- **Factor_**: A ready-to-eat, chef-prepared meal delivery service (operates in the US, Canada, and Australia). Type: Subscription-based physical goods.
- **Youfoodz**: A ready-to-eat meal brand in Australia. Type: Subscription-based physical goods.
- **EveryPlate**: A budget-friendly meal kit brand in the US and Australia. Type: Subscription-based physical goods.
- **Chefs Plate**: A meal kit brand in Canada. Type: Subscription-based physical goods.
- **Green Chef**: An organic-focused meal kit brand in the US. Type: Subscription-based physical goods.
- **The Pet Food Brands**: Premium pet food delivery services (e.g., The Pets Table in the US). Type: Subscription-based physical goods.

## Market Standing
- **Valuation/Market Cap**: As a public company, market cap fluctuates. As of mid-2025, it is approximately €1.5-2.0 billion (based on public trading data).
- **Key Metric (Annual Revenue)**: €6.76 billion in net revenue in FY 2025.
- **Key Metric (Meals Delivered)**: ~850 million meals delivered in 2025.
- **Key Metric (Employees)**: +29,000 employees globally.
- **Notable Investors/Partners**: The company is publicly traded. Key institutional investors include major European and US asset managers. Strategic partnerships exist with various food suppliers and logistics providers.
- **Growth Signals**: The ready-to-eat segment (Factor, Youfoodz) is a major growth driver, now making up a quarter of total revenue. The company is expanding its ready-to-eat offerings into European markets, building on success in North America and Australia. The company operates in 17 countries with 8 different brands.

## Competitive Advantages
- **Scale & Data**: With over 18,000 recipes in its database and billions of meals delivered, HelloFresh has an immense dataset on consumer preferences, supply chain optimization, and recipe development, creating a significant moat in logistics and personalization.
- **Vertical Integration**: The direct-to-consumer model gives full control over the supply chain, from sourcing to delivery, enabling efficient operations, competitive pricing, and rapid response to customer needs.
- **Multi-Brand Strategy**: By operating a portfolio of brands (from budget-friendly EveryPlate to premium Factor), HelloFresh captures a wide range of customer segments and price points, reducing reliance on a single offering.
- **Global Footprint**: Presence in 16+ geographies provides diversification and allows for the cross-pollination of best practices and technologies across markets.

## Strategic Focus
- **Accelerating Ready-to-Eat**: The company is aggressively growing its ready-to-eat segment (Factor, Youfoodz) and expanding it into new European markets, seeing it as a high-growth, higher-margin opportunity.
- **Sustainability & Efficiency**: Continuous focus on reducing food waste, optimizing packaging, and improving supply chain sustainability. The company highlights its role in reducing household food waste compared to traditional grocery shopping.
- **Technology & Personalization**: Investing in data science and machine learning to improve menu personalization, demand forecasting, and operational efficiency.
- **International Expansion**: Leveraging success in core markets (US, Germany, Australia) to expand into adjacent geographies and product categories.

## Why Work Here
- **Culture**: Described as a "global tech company" with a "local start-up vibe." The company emphasizes a data-driven, entrepreneurial, and ownership-oriented culture. Core values include Ownership, Inclusivity, and Innovation.
- **Diversity & Inclusion**: HelloFresh has over 10 employee resource groups (ERGs) and is committed to fostering a sense of belonging. The careers page states, "Everyone is welcome at our table."
- **Work Environment**: The company operates in 17 countries with multiple offices and distribution centers. Roles range from warehouse operations and logistics to software engineering, marketing, and data science.
- **Perks**: The company offers competitive pay and benefits, though specifics vary by location. The culture is described as collaborative, with a focus on "achieving something delicious, every day."
- **Growth Trajectory**: As a rapidly growing public company with a strong focus on innovation and expansion, employees have opportunities to work on high-impact projects and grow their careers across different brands and geographies.

## Sources
1. [hellofreshgroup.com](https://hellofreshgroup.com/en/)
2. [careers.hellofresh.com](https://careers.hellofresh.com/global/en/)
3. [hellofresh.com](https://www.hellofresh.com/about/working-at-hellofresh)
4. [careers.hellofresh.com/leadership](https://careers.hellofresh.com/global/en/leadership-at-hellofresh)
5. [careers.hellofresh.com/locations](https://careers.hellofresh.com/global/en/locations)

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