---
title: 'Dispatcher at Guild Garage Group'
canonical: 'https://feeny.ai/job/dispatcher-guild-garage-group-tip-top-charlotte-7ba42k3efda0'
type: 'job'
last_seen: '2026-09-11'
---

# Dispatcher at Guild Garage Group

- **Company:** Guild Garage Group
- **Location:** Tip Top- Charlotte, NC
- **Compensation:** $17–$20/hr
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/guildgaragegroup/jobs/4399056009

## Job description

🚪 Now Hiring: Dispatcher

Tip Top Garage Doors | Charlotte, NC Pay: $17–$20 per hour (DOE)

Are you a strong communicator who thrives in a fast-paced environment and loves keeping teams organized and running efficiently? Tip Top Garage Doors is looking for a dependable, detail-oriented Dispatcher to serve as the heartbeat of our daily operations.

In this role, you’ll coordinate schedules, support our field technicians, and help deliver a smooth, professional experience for our customers. If you enjoy problem-solving, multitasking, and being the go-to person who keeps everything on track, this could be the perfect fit.

🔧 What You’ll Do

- Schedule and dispatch service and repair calls based on technician location, availability, and skillset

- Monitor and adjust schedules in real time to respond to changes, emergencies, and customer needs

- Communicate clearly and professionally with technicians, customers, and management throughout the day

- Review daily jobs to ensure correct skill levels, parts, notes, and payment details are in place

- Optimize routes to reduce drive time, improve efficiency, and minimize callbacks

- Serve as a primary point of contact for customers—answering questions and setting clear expectations

- Accurately document customer interactions and ensure proper follow-up

- Handle inbound calls and route them appropriately

- Support the office and operations team with additional administrative tasks as needed

✅ What We’re Looking For

- High school diploma or equivalent

- 1–3 years of dispatching, scheduling, or service coordination experience

- Garage door industry experience preferred

- Familiarity with ServiceTitan or similar scheduling software is highly desirable

- Strong multitasking, organization, and time-management skills

- Clear, professional written and verbal communication

- Calm, solution-focused mindset under pressure

- Team-oriented attitude with a willingness to jump in and help where needed

- Comfortable using computers and learning new systems quickly

🎯 What We Offer

- Competitive hourly pay: $17–$20/hr (DOE)

- Comprehensive benefits package, including:

- Health, Dental & Vision Insurance

- Paid Time Off & Paid Holidays

- 401(k) with company match

- Employee discounts & referral bonuses

- Ongoing training and development

- A supportive, team-first culture with opportunities for growth into senior or leadership roles

If you’re ready to join a dependable, growing garage door company where your work truly matters, Tip Top Garage Doors would love to hear from you.

👉 Apply today and help keep our operations—and our customers—moving forward.

Guild Garage Group LLC is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, Tip Top may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.

*This posting provides details on potential commissioned compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as a salary offer. Pay Range $17—$20 USD

By submitting your application, you consent to receive text messages, emails, and phone calls from Guild Garage Group and/or our coalition of partnered brands regarding job opportunities, application status, and recruiting-related communications. Message and data rates may apply. You may opt out of receiving text messages at any time by replying STOP. All messages are related to employment opportunities and recruiting activities.

## About Guild Garage Group

## Company Overview
- **One-liner**: Guild Garage Group is a first-of-its-kind coalition of garage door brands that partners with residential service providers to offer resources, back-office support, and growth opportunities while preserving local leadership and ownership.
- **Entity Type**: Private (Acquisition Financing round)
- **Headquarters**: New York, New York, United States
- **Founded**: 2023
- **Founders**: Kevin Morris (Co-Founder and Chief Information Officer) and others (names not publicly disclosed)

## Core Business
- Primary industry: Residential garage door installation, repair, and service
- Target customers: B2B (garage door service companies) and B2C (homeowners)
- Mission: “To partner with talented and hungry owners, and provide them with the ambition, resources, and partnership necessary to reach their full potential.” [guildgaragegroup.com](https://guildgaragegroup.com/)

## Products & Services
- **Guild Garage Group Partnership Program**: A platform that acquires garage door companies and offers owners “unit-level ownership” so they retain annual distributions and eventual exit benefits. Partners gain access to data-driven insights, training, back-office support, and a network of like-minded operators. The company does not operate as a traditional private equity firm but as an alliance that retains local management and employees. [guildgaragegroup.com](https://guildgaragegroup.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Minimum annual revenue of $4 million+ for partner companies; over 20 brands under the Guild umbrella (based on careers page locations)
- **Notable Investors/Partners**: Not publicly disclosed (latest funding round labeled “Acq - Fin” on CB Insights)
- **Growth Signals**: Founded in 2023, already lists 95+ open positions on Greenhouse across multiple states (NV, UT, WV, NJ, IL, MD, IN, CA, KS, TX, HI, OK, AL, WA, AZ, NY, PA, CO, NC, OH, ID, GA, etc.), indicating rapid expansion and acquisition activity. [greenhouse.io](https://job-boards.greenhouse.io/guildgaragegroup)

## Competitive Advantages
- **People-first, value-added platform**: Unlike traditional private equity, Guild retains local leadership, employees, and culture, emphasizing continuity and care.
- **Unit-level ownership**: Acquired owners keep a stake in their business, aligning incentives and encouraging long-term growth.
- **Strong vetting process**: Partners must use a leading CRM (e.g., ServiceTitan), have 10+ employees, and demonstrate ability to scale 150%+ within 3–5 years.
- **Data-driven support**: Provides back-office systems, training, and data insights to improve operations.

## Strategic Focus
- Sustainable growth through a combination of organic expansion and strategic tuck-in acquisitions.
- Building a network of premier residential service providers by empowering local operators with resources and autonomy.
- Scaling partner companies to 150%+ growth within 3–5 years while maintaining a “people-first” culture.

## Why Work Here
- **Culture**: Emphasizes a “people-first” environment, preserving local cultures and offering stable careers with room to grow. Described as “a community of owner-operators, bonded by values, built on trust.” [guildgaragegroup.com](https://guildgaragegroup.com/)
- **Remote/Hybrid**: Some roles (e.g., Accounts Payable Specialist) are remote; many positions are location-specific at partner company sites across the U.S.
- **Notable Perks**: “Rock-solid back-office support,” training manager, mentorship opportunities, and career paths in the trades. The company positions itself as a “guild for the modern era,” elevating the trades.
- **Growth Opportunity**: With rapid expansion and 95+ open roles, employees can join a growing network and potentially move across brands or into leadership.

## Sources
1. [Guild Garage Group Website](https://guildgaragegroup.com/)
2. [Guild Garage Group Careers (Greenhouse)](https://job-boards.greenhouse.io/guildgaragegroup)
3. [Guild Garage Group Leadership Page](https://guildgaragegroup.com/leadership/)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/guild-garage-group)
5. [Guild Garage Group LinkedIn](https://www.linkedin.com/company/guild-garage-group)

## Other roles at Guild Garage Group

- [Garage Door Sales/Technician Apprentice](https://feeny.ai/job/garage-door-sales-technician-apprentice-guild-garage-group-st-george-d23vdwg8386g) — St George, UT
- [Customer Service Representative](https://feeny.ai/job/customer-service-representative-guild-garage-group-rockville-nnz1t8k467w9) — Rockville, MD
- [Garage Door - Install Technician](https://feeny.ai/job/garage-door-install-technician-guild-garage-group-phoenix-06eaf5510bww) — Phoenix, AZ
- [Outside Sales Consultant](https://feeny.ai/job/outside-sales-consultant-guild-garage-group-inwood-west-virginia-69brx7f519n0) — Inwood West Virginia, United States
- [Garage Door Technician – Paid Training](https://feeny.ai/job/garage-door-technician-paid-training-guild-garage-group-inwood-west-virginia-43mzch672h7e) — Inwood West Virginia, United States
- [Warehouse Associate](https://feeny.ai/job/warehouse-associate-guild-garage-group-elmwood-park-2d36fmjz185g) — Elmwood Park, NJ
- [Garage Door Sales/Technician](https://feeny.ai/job/garage-door-sales-technician-guild-garage-group-commerce-city-pw8ftq4kpc0j) — Commerce City, CO
- [Lead Generator / Sales Associate – Costco Partnership](https://feeny.ai/job/lead-generator-sales-associate-costco-partnership-guild-garage-group-reno-dkf8cgrt95ds) — Reno, NV
- [Garage Door Sales Consultant](https://feeny.ai/job/garage-door-sales-consultant-guild-garage-group-meridian-wg4k69c623nz) — Meridian, ID
- [Garage Door - Commercial Technician](https://feeny.ai/job/garage-door-commercial-technician-guild-garage-group-meridian-n1qw0dfr2sfg) — Meridian, ID