---
title: 'Disputes Associate at Checkr - Chile'
canonical: 'https://feeny.ai/job/disputes-associate-checkr-chile-santiago-region-metropolitana-fvvz81mb9zmb'
type: 'job'
last_seen: '2026-09-15'
---

# Disputes Associate at Checkr - Chile

- **Company:** Checkr - Chile
- **Location:** Santiago Región Metropolitana, Chile
- **Compensation:** CLP 143k–CLP 168k
- **Posted:** 2026-09-01
- **Last confirmed live:** 2026-09-15
- **Apply:** https://job-boards.greenhouse.io/chile/jobs/8163275

## Job description

## About Checkr

Checkr is building the data platform to power safe and fair decisions. Over 140,000 companies and millions of people rely on Checkr for AI verification in the moments that matter most: getting a new job, a new place to live, a car ride, childcare, even a date. Customers include Uber, Pennymac, Airbnb, Doordash, Amazon, and Anthropic.

A career at Checkr means collaborating with brilliant minds, disrupting an industry, and opening channels of employment to often overlooked candidates. Checkr is recognized on [Forbes Cloud 100 2025 List](https://www.forbes.com/lists/cloud100/) and is a Y Combinator 2024 [Breakthrough Company](https://www.ycombinator.com/blog/yc-top-companies-2024).

## About the team/role

The Disputes Associate plays a central role at Checkr. At Checkr you will join our growing Operations team which ensures the accuracy and efficiency of the background screening process. This operations position requires a candidate with strong communication and interpersonal skills, the ability to remain calm in stressful situations, acute attention to detail, and a willingness to dive deep into research. You will become part of a hard working, scrappy team creating a new standard of quality in the background screening industry.

## What you'll do

- Process high volume, often repetitive, dispute related tickets. Answering incoming questions from candidates and updating information when necessary, promoting  quality and maximum possible accuracy of background reports
- Review and confirm the details provided by applicants to determine course of action regarding disputes by phone, email, chat, and automation
- File and resolve Motor Vehicle Record and Non Motor Vehicle Record Disputes through Checkr’s internal dashboard
- Identify errors within the ticket and filing process, effectively communicate opportunities for improvement to management
- Recognize system bugs or errors and is able to articulate and escalate appropriately
- Maintain daily production and quality KPIs related to dispute processing
- Work in partnership with court researchers, vendors, law enforcement agencies to investigate disputes with a high level of accuracy
- Contribute to innovation in trust & safety related product and service initiatives

## What you will bring

- Candidates with 1+ years of relevant professional experience. Prior experience in risk, fraud, compliance or trust & safety is preferred.
- Research-driven with excellent investigative, critical thinking and customer service skills. An understanding of the judicial process and experience working with penal & vehicle codes and municipal ordinances is preferred.
- Strong verbal and written communication skills; comfortable communicating with law enforcement agencies, court clerks and researchers. Takes ownership and pride in documenting details and actions taken.
- Attention to detail and extremely well organized with proven ability to juggle multiple priorities and work well with deadlines. Ability to make judgment calls -- self-driven and able to thrive while working independently.
- Strong ability to give and receive feedback; ability to actively seek/request feedback from others.
- Process and solution-oriented. Comfortable making decisions and leveraging resources to ensure confidence in doing so.
- Works well under pressure, comfortable in working within time restrictions and deadlines
- Proficiency in computer applications (both offline and internet-based) is required, GSuite and Zendesk (or other ticketing system) experience preferred
- An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

Pay Transparency Disclosure

We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see[our website](https://checkr.com/company/careers).

On-target Earnings OR Base Salary range (Santiago, Chile) $14.284.000—$16.804.460 CLP

## What We Offer

- A collaborative and fast-moving environment
- Be part of an international company based in the United States
- $3,000 USD per year learning and development reimbursement allowance
- Competitive compensation and opportunity for professional and personal advancement
- 100% medical, dental, and vision coverage for employees and dependents
- Additional vacation benefits of 5 extra days and flexibility to take time off

At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO; San Francisco, CA; Nashville, TN; and Santiago, Chile. Individuals are expected to work from the office 3+ days a week. In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages.

## Equal Employment Opportunities at Checkr

Checkr is committed to hiring talented and qualified individuals with diverse backgrounds for all of its tech, non-tech, and leadership roles. Checkr believes that the gathering and celebration of unique backgrounds, qualities, and cultures enriches the workplace.

Checkr also welcomes the opportunity to consider qualified applicants with prior arrest or conviction records. Checkr’s commitment to diversity extends to hiring talented individuals in spite of a prior criminal history in accordance with local, state, and/or federal laws, including the [San Francisco’s Fair Chance Ordinance](http://sfgov.org/olse/sites/default/files/Document/FCO%20Art.%2049%20Official%20Notice%20to%20print%202017.pdf).

*Legitimate Checkr emails will always include our official domain name after the @ symbol (e.g., name@checkr.com or name@ext.checkr.com).

## About Checkr - Chile

## Company Overview
- **One-liner**: Checkr builds an AI-powered verification platform that enables safe and fair background checks and identity decisions for hiring, housing, and other high-stakes contexts.
- **Entity Type**: Private (Series E; $5B valuation)
- **Headquarters**: San Francisco, California, United States (with hub offices in Denver, Nashville, and Santiago, Chile)
- **Founded**: 2014
- **Founders**: Not publicly available (multiple co-founders; often associated with Y Combinator alumni)

## Core Business
- **Primary industry/industries**: Background screening, identity verification, HR technology, trust & safety
- **Target customers**: B2B – primarily enterprises and SMBs (140,000+ customers including Uber, Airbnb, DoorDash, Amazon, Anthropic)
- **Mission or purpose statement**: “Power safe and fair decisions” and “we’ve pioneered fair chance hiring for over a decade”

## Products & Services
- **Checkr Background Checks**: AI-driven criminal record, education, employment, and identity verification; combines automation with human experts for accuracy and compliance.
- **Checkr Verify**: Identity verification solution used for gig economy, rentals, and other on-demand services.
- **Checkr Platform/API**: Programmatic access for high-volume customers to integrate background checks into their own workflows.
- **Checkr for Good**: Program offering discounted or pro bono screenings for nonprofits and social enterprises.

## Market Standing
- **Valuation/Market Cap**: $5B (Series E, highly profitable per company careers page)
- **Key Metric**: $500M+ annual revenue; 140,000+ customers; 100M+ people verified per year
- **Notable Investors/Partners**: Y Combinator (2024 Breakthrough Company), Forbes Cloud 100 2025 list; investors include prominent VCs (specific names not listed in provided sources)
- **Growth Signals**: Highly profitable with $500M+ revenue; expanding internationally with engineering hub in Santiago, Chile; recognized on Forbes Cloud 100; strong offer acceptance rate (81%)

## Competitive Advantages
- **AI-first verification**: Proprietary AI models combined with human review to deliver speed (97% of customers report faster turnaround than previous vendor) and accuracy.
- **Fair chance hiring focus**: Deep expertise in compliance with fair chance ordinances (e.g., San Francisco’s Fair Chance Ordinance) and a mission-driven approach that differentiates from traditional background check vendors.
- **Scale and trust**: Trusted by some of the largest platforms (Uber, Airbnb, DoorDash, Amazon) and used for 100M+ verifications annually.
- **Data platform moat**: Builds and operates data pipelines that extract data from hundreds of government and third-party sources, creating a defensible infrastructure.

## Strategic Focus
- **International expansion**: Establishing engineering hubs in Santiago, Chile and other locations to tap global talent and support 24/7 operations.
- **Platform evolution**: Continuing to invest in AI and data acquisition platforms to improve accuracy, speed, and compliance for high-stakes decisions.
- **Product diversification**: Expanding beyond background checks into identity verification and other trust & safety use cases (e.g., housing, rideshare, childcare).

## Why Work Here
- **Culture**: Fast-moving, problem-solving environment; “If you want a comfortable seat, you’re in the wrong place” – emphasizes ownership and impact.
- **Hybrid/Remote**: Hybrid model with 3+ days per week in office at hub locations (San Francisco, Denver, Nashville, Santiago). In Santiago, office perks include lunch five times a week, commuter stipend, snacks.
- **Benefits**:
  - 100% covered medical, dental, vision for employees and dependents
  - $3,000/year learning stipend
  - 1-month paid sabbatical every 3 years
  - Equity ownership for all full-time employees
  - 401(k) with company match
  - Generous parental leave and family planning support
  - Mental health coaching
- **Engineering culture**: Strong emphasis on Python, distributed systems, and data pipelines; on-call rotations; mentorship opportunities; AI-first mindset encouraged.
- **Recognition**: Three years on Built In’s Best Places to Work; Forbes Cloud 100 2025.

## Sources
1. [checkr.com](https://checkr.com/company/careers) – Careers page with company overview, benefits, and mission
2. [checkr.com](https://checkr.com/company/careers/open-careers) – Open positions listing (Santiago, Chile)
3. [job-boards.greenhouse.io](https://job-boards.greenhouse.io/chile/jobs/7968099) – Senior Software Engineer job posting for Santiago (details on salary, responsibilities, culture)
4. [linkedin.com](https://www.linkedin.com/company/checkr-com) – LinkedIn company page (active job postings, operations)

## Other roles at Checkr - Chile

- [Quality Assurance Associate I](https://feeny.ai/job/quality-assurance-associate-i-checkr-chile-santiago-region-metropolitana-0z8k70w025wb) — Santiago Región Metropolitana, Chile
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-checkr-chile-santiago-region-metropolitana-5ptyahmp4yt2) — Santiago Región Metropolitana, Chile
- [Software Engineer II](https://feeny.ai/job/software-engineer-ii-checkr-chile-santiago-region-metropolitana-asm61ex575pd) — Santiago Región Metropolitana, Chile
- [Software Engineer II](https://feeny.ai/job/software-engineer-ii-checkr-chile-santiago-region-metropolitana-624ff6wcd15k) — Santiago Región Metropolitana, Chile
- [Engineering Manager - Data Acquisition LiveCheck](https://feeny.ai/job/engineering-manager-data-acquisition-livecheck-checkr-chile-santiago-region-1p2nmmfv348v) — Santiago Región Metropolitana, Chile
- [Senior Software Engineer - Platform Eng](https://feeny.ai/job/senior-software-engineer-platform-eng-checkr-chile-santiago-region-metropolitana-6cbdjg559rqs) — Santiago Región Metropolitana, Chile
- [Staff Software Engineer](https://feeny.ai/job/staff-software-engineer-checkr-chile-santiago-region-metropolitana-wnhhdwzd4p0y) — Santiago Región Metropolitana, Chile
- [Tech Lead - Screenings & Verifications team](https://feeny.ai/job/tech-lead-screenings-verifications-team-checkr-chile-santiago-region-e83xrwjyvmyy) — Santiago Región Metropolitana, Chile
- [Staff Software Engineer - Screenings & Verifications team](https://feeny.ai/job/staff-software-engineer-screenings-verifications-team-checkr-chile-santiago-1ch1ftrmmgs5) — Santiago Región Metropolitana, Chile
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-checkr-chile-santiago-region-metropolitana-2zm6mgcgsn2g) — Santiago Región Metropolitana, Chile