---
title: 'Distribution & Inventory Lead II at Zenni Optical'
canonical: 'https://feeny.ai/job/distribution-inventory-lead-ii-zenni-optical-novato-sr723q280087'
type: 'job'
last_seen: '2026-11-07'
---

# Distribution & Inventory Lead II at Zenni Optical

- **Company:** Zenni Optical
- **Location:** Novato, CA
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-07
- **Apply:** https://job-boards.greenhouse.io/zennioptical/jobs/5467297008

## Job description

## Who We Are

Zenni pioneered the online eyewear industry in 2003 with a mission to make eyewear affordable and accessible for everyone. With complete prescription pairs starting under $10, Zenni offers adults and children the freedom to see clearly and express themselves through a wide selection of high-quality prescription glasses, sunglasses, protective eyewear, and non-prescription frames - curated with fashion, function, and style in mind.

Based in the San Francisco Bay Area, Zenni has redefined the traditional retail model, emerging as the premier destination for online eyewear in the United States while surpassing 70 million frames sold globally.

Zenni is proud to be the Official Eyewear of the San Francisco 49ers, Columbus Crew, Monster Jam, WWE, Team Liquid, and more. Zenni has collaborated with designers and tastemakers on exclusive collections, including Chase Stokes and George and Claire Kittle. For more information, visit [zenni.com](https://www.zennioptical.com/).

## About the Role

The Distribution & Inventory Lead II is a senior technical expert who demonstrates technical and operational proficiency across all logistics tasks from previous levels. In this role, you will lead strategic initiatives to optimize logistics operations throughout the organization, resolve the most complex operational issues, and mentor the logistics team to promote a culture of continuous improvement and excellence.

Shift: Monday - Friday 7:00 a.m. - 3:30 p.m. (overtime may be required based on business volume, including day-of or week-of notice; overtime shifts are typically up to 1.5 hours and may include occasional Saturdays) Compensation: $26 - $31/hour (based on applicable experience.)

## Responsibilities

Core Operations

- Own and continuously improve all Level 1-4 logistics tasks, serving as the go-to resource for process questions
- Inventory control: Conduct monthly cycle counts, maintain accurate inventory records in the inventory management system, investigate and resolve discrepancies, and ensure supplies are stored correctly and safely
- Customer Service platform: Oversee the platform and ticket queue related to Novato clients, ensuring timely, accurate resolution of shipping, return, and order inquiries
- Communication and liaison: Act as the primary operational point of contact with internal departments and stakeholders (e.g., IT China, Customer Service, Production) and external partners (vendors, suppliers, carriers)

Strategic Improvement Initiatives (Shipping & Returns)

- Identify, propose, and implement process improvements that increase productivity, accuracy, and efficiency
- Track and report key metrics (e.g., inventory accuracy, on-time shipping, returns processing time, carrier performance) and use them to drive decisions
- Support company events by coordinating with stakeholders and carriers and shipping event supplies and inventory

Technical Leadership

- Serve as the escalation point for the most complex operational issues, including systems, equipment, and facilities concerns
- Partner with IT, vendors, and facilities teams to troubleshoot, document root causes, and implement lasting fixes
- Evaluate and lead adoption of new logistics technologies and best practices (e.g., automation, scanning, and warehouse/inventory software enhancements)
- including overseeing systems, equipment, and facilities concerns
- Spearhead the adoption of cutting-edge logistics technologies and practices

Mentorship & Team Development

- Train team members through hands-on demonstrations, documented procedures, and regular performance feedback
- Identify and resolve training-related issues and skill gaps
- Foster a culture of continuous improvement, safety, and accountability
- Demonstrated experience running cycle counts and maintaining inventory accuracy in a warehouse or inventory management system
- Perform other duties as assigned

## Basic Qualifications

- 5+ years of experience in distribution, warehouse, inventory, or logistics operations, including 1+ year in a lead or senior role
- Experience managing carrier relationships and shipping/returns workflows (e.g., UPS, FedEx, USPS)
- Proven ability to troubleshoot complex operational, systems, and equipment issues
- Strong written and verbal communication skills, with the ability to work with cross-functional and international teams
- Proficiency with Microsoft Office or Google Workspace (especially Excel/Sheets)
- Ability to lift up to 50 lbs, stand for extended periods, and work in a warehouse environment

## Preferred Qualifications

- Fluent in Mandarin or Cantonese for global team cross collaboration.

U.S. Perks & Benefits:

- Annual Bonus Program
- Healthcare: 100% premiums covered for medical, dental, and vision for employees (50% for dependents)
- Basic Life and AD&D with option for additional voluntary coverage
- Short and long term disability coverage
- 401k with up to 4% match
- EAP and Spring Health that gives you and dependents access to free therapy and coaching
- Free access for you and your family to our digital wellness platform - Wellness Coach
- FTO (Flex Time Off) in addition to our Week of Zen - the time between Christmas and New Year’s to relax and recuperate
- Fully Paid Parental Leave - 16 weeks for birthing and non-birthing parents
- Family forming & fertility support and services through Maven
- Annual Zenni Gift Card - to use towards our products!

At Zenni Optical, people remain the heart of our mission, even as we embrace technology that moves us forward. While we recognize the immense promise of AI, we are equally mindful of its limitations and use these tools strictly to assist our Talent Acquisition team rather than replace human judgment. We utilize AI tools as a collaborative partner to create content–such as job descriptions, interview questions, and outreach messaging–and review resumes, but we maintain a firm commitment to human-led hiring where AI never makes a final decision. Every selection is determined by a member of our team to ensure every candidate is personally valued by a human rather than an algorithm.

We look forward to hearing from you!

We strive to build a diverse team of individuals with a broad range of experience and perspectives. We encourage you to apply even if you don’t feel you meet all the qualifications.

Zenni Optical is an equal opportunity workplace and considers applications without regard to race, color, national origin, gender identity, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

## About Zenni Optical

## Company Overview
- **One-liner**: Zenni Optical is an online retailer of affordable prescription glasses, sunglasses, and contact lenses, selling directly to consumers and recognized as the #1 online eyewear retailer worldwide.
- **Entity Type**: Private (bootstrapped)
- **Headquarters**: Novato, California, United States
- **Founded**: 2003
- **Founders**: Tibor Laczay and Julia Zhen

## Core Business
- **Primary industry**: Online retail / Eyewear
- **Target customers**: B2C (consumers of all ages, including children and safety eyewear users)
- **Mission**: "Make high-quality eyewear affordable for everyone" – investing in vision care for a brighter tomorrow [zennioptical.com/about-us](https://www.zennioptical.com/about-us)

## Products & Services
- **Prescription Glasses**: Over 2,000 frame styles, including single vision, bifocals, and progressive lenses – starting at $6.95.
- **Sunglasses**: Prescription and non-prescription options with full UV protection.
- **Contact Lenses**: 45 types launched in 2024 for daily wear and astigmatism correction.
- **EyeQLenz™**: All-in-one lenses that protect against blue light, UV rays, and infrared light.
- **Blokz® Lenses**: Blue-light blocking glasses for digital screen use.
- **Virtual Try-On**: Snap a selfie to preview glasses on your face online.
- **Safety Glasses**: Prescription safety eyewear compliant with ANSI standards.

All products are sold via Zenni’s own website, manufactured in their own facility in Danyang, China, and shipped globally.

## Market Standing
- **Valuation**: Not publicly disclosed (private company)
- **Key Metric**: Revenue of $390 million in 2021; over 70 million frames sold to date [Wikipedia](https://en.wikipedia.org/wiki/Zenni_Optical)
- **Notable Investors/Partners**: No external investors (bootstrapped). Key partnerships include the Chicago Bulls, Boston Celtics, San Francisco 49ers, Columbus Crew, and Major League Pickleball – as official eyewear sponsor.
- **Growth Signals**: Expanded into contact lenses (2024); opened a 248,000 sq ft manufacturing lab in Obetz, Ohio (2020); donated over 211,620 glasses to disaster-affected communities in 2024-2025; recognized by USA Today, Newsweek, and Retail TouchPoints for customer service.

## Competitive Advantages
- **Direct-to-consumer model**: Eliminates middlemen, enabling prices as low as $6.95.
- **Vertical integration**: In-house frame manufacturing in China and lens lab in Ohio control quality and cost.
- **Scale and selection**: 2,000+ frame styles and 45 contact lens types – one of the largest online eye-wear suppliers.
- **Innovation**: Proprietary lens technology (EyeQLenz™, Blokz®) and Virtual Try-On tool.
- **Brand recognition**: Trophy partnerships with major sports teams and leagues.

## Strategic Focus
- **Product innovation**: Continued development of multifunctional lenses (infrared, UV, blue-light protection) and expansion of contact lens offerings.
- **Operational efficiency**: Growing U.S. manufacturing capabilities (Obetz, Ohio facility) to speed delivery and reduce supply-chain risk.
- **Community impact**: Disaster relief programs and vision screening partnerships to broaden access.
- **Brand visibility**: Strengthened sports sponsorship portfolio to drive customer loyalty and awareness.

## Why Work Here
- **Culture**: Mission-driven company focused on accessibility and innovation; award-winning customer service culture.
- **Benefits**: Annual bonus program, comprehensive healthcare (medical, dental, vision), retirement plan with company match, generous flexible time off and paid holidays, paid parental leave, well-being stipend, learning & development stipend, and a birthday gift card for Zenni glasses (benefits may vary by location) [job-boards.greenhouse.io/zennioptical](http://job-boards.greenhouse.io/zennioptical).
- **Work model**: Mix of office and manufacturing roles. Headquarters in Novato, CA (hybrid/remote possible for some roles); lab/manufacturing in Obetz, OH; additional offices in Toronto (Canada) and Shanghai (China). Remote options exist for certain data/tech roles.
- **Engineering & Tech**: Roles include Full-Stack Engineer, Data Engineering Manager, System/Network Admin – with a focus on e-commerce, virtual try-on, and logistics automation (robots used in Novato facility).
- **Growth**: Over 1,000 employees globally with continued hiring in technology, marketing, and operations.

## Sources
1. [Zenni Optical About Us](https://www.zennioptical.com/about-us)
2. [Zenni Optical Careers (Greenhouse)](http://job-boards.greenhouse.io/zennioptical)
3. [Wikipedia – Zenni Optical](https://en.wikipedia.org/wiki/Zenni_Optical)
4. [LinkedIn – Zenni Optical](https://www.linkedin.com/company/zenni-optical)
5. [Zenni Optical Homepage](https://www.zennioptical.com/)

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