---
title: 'District Sales Manager, Business Development Multi-Family Builder Sales (526) at Trail Appliances Ltd.'
canonical: 'https://feeny.ai/job/district-sales-manager-business-development-multi-family-builder-sales-526-m5t9hzth792s'
type: 'job'
last_seen: '2026-09-14'
---

# District Sales Manager, Business Development Multi-Family Builder Sales (526) at Trail Appliances Ltd.

- **Company:** Trail Appliances Ltd.
- **Location:** Surrey, BC
- **Work type:** onsite
- **Posted:** 2026-05-21
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.lever.co/trailappliances/ea67a498-5670-41cf-b935-cb415a5c24b1

## Job description

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers!

Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls.

Are you a strategic leader with a passion for building strong teams and driving growth? Do you thrive in fast-paced environments where collaboration and execution matter? Trail Appliances is looking for a District Sales Manager, Business Development to lead and expand our Multi-Family Builder Sales team across BC. Reporting directly to the Director of Multi-Family Sales, you’ll combine hands-on leadership with disciplined sales execution—overseeing team performance, implementing structured processes, and partnering across departments to deliver exceptional client experiences and achieve ambitious business goals. We’re looking for a driven, results-focused leader who brings energy and accountability to your team. You balance a strong competitive edge with a professional, approachable style, building trust and collaboration across teams. You motivate others, remove obstacles, and keep deals moving forward. With a background in high-performance environments and a proven track record in sales, you’re ready to lead and develop a successful, high-performing team.

As the District Sales Manager, Multi Family Builder Business Development, you will

- Lead and drive business development for a team of Builder KAMs, setting clear expectations for performance, accountability, and service excellence
- Create and implement standardized sales processes, workflows, and best practices across the region
- Conduct quarterly sales reviews with each KAM and lead bi-annual supplier learning sessions
- Manage and elevate team performance through coaching, one-on-ones, performance reviews, and development plans
- Analyze sales activity, pipeline health, margins, and forecasting accuracy, leading quarterly business reviews to drive accountability and results
- Partner with the Director of Multi Family Builder Sales on recruitment, onboarding, training, and retention initiatives
- Drive consistent ERP usage and data integrity for accurate reporting and decision-making
- Oversee quoting, pricing, and contract execution to ensure accuracy, consistency, and profitability
- Manage expense budgets aligned to strategic market opportunities
- Resolve escalated client, operational, and credit-related issues
- Collaborate cross-functionally to ensure seamless project execution
- Co-facilitate the annual sales meeting and support regional sales planning
- Execute the Strategic Annual Sales Plan

To be successful in this role, you have

- Proven experience managing and coaching sales teams in residential construction or complex B2B environments
- Strong leadership and performance management capabilities with a track record of delivering results through teams
- Experience implementing structured sales processes and driving discipline
- Strong business acumen with analytical and decision-making skills
- Experience with CRM systems, reporting, and forecasting tools
- Excellent communication, organizational, and interpersonal skills
- Ability to manage multiple priorities and deliver under deadlines
- A true hunger for success: not only loves to win, but equally hates to lose

Bonus points if you have

- Experience in the appliance, developer, or construction supply industry
- Experience building and leading regional sales teams
- Exposure to change management or sales transformation
- Cross-functional leadership in matrixed organizations
- Post-secondary education in business or related field

Who you'll work with

- Director of Multi Family Builder Sales
- KAMs and internal management teams
- Operations, logistics, delivery, and client service teams
- Builders, developers, installers, and industry partners
- Suppliers and vendors

Work Environment

- Office-based with regular field presence across the Lower Mainland
- Full-time schedule with flexibility based on business needs
- Evening and weekend industry events as required
- Moderate regional travel

## Why Join Trail

- Competitive salary
- Extended health benefits
- PPE allowance
- Generous employee discounts
- Career development opportunities
- Employee recognition program
- Company events and volunteer initiatives
- A fun, dynamic environment where your strengths and personality shine

We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

## About Trail Appliances Ltd.

## Company Overview
- **One-liner**: Trail Appliances Ltd. is Western Canada’s leading independent appliance retailer, selling home and kitchen appliances from over 55 brands, complemented by in-house delivery and support.
- **Entity Type**: Private (Privately Held, Family-Owned)
- **Headquarters**: Richmond, British Columbia, Canada
- **Founded**: 1974
- **Founders**: The Broderick family (founders; the business remains family-owned)

## Core Business
- **Primary Industry**: Retail (Home Appliances)
- **Target Customers**: B2C (homeowners, renters), B2B (builders, developers, interior designers), and SMB (property managers).
- **Mission/Purpose Statement**: To enhance the quality of life for Canadian families by creating special moments at home — making shopping ridiculously easy and inspiring possibilities.

## Products & Services
- **Retail Sales**: In-showroom and online sales of refrigerators, washers, dryers, ranges, dishwashers, and small appliances from 55+ brands (e.g., Miele, Bosch, Samsung, LG). Includes design consultations, financing, and a free premium delivery service.
- **Builder Division (Single Family, Multi-Family, Apartment Replacement)**: Project-based sales and specification support for new construction and multi-family developments.
- **Designer Sales**: Dedicated relationship-based support for interior designers and architects, including early-stage project specification and product sourcing.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric**: Annual revenue not disclosed; employs 307 people ([LinkedIn](https://ca.linkedin.com/company/trail-appliances)) — down 1.3% year-over-year.
- **Notable Investors**: No institutional investors — the company is family-owned.
- **Growth Signals**: 50+ year legacy, trusted as Western Canada’s top independent appliance retailer. Active hiring: 21 open job postings (up 61.5% year-over-year, as of late 2025). Recently celebrated its 50th anniversary. Operates 10 showrooms, 3 clearance centres, and 4 offices.

## Competitive Advantages
- **Local Expertise, National Scale**: A family-owned independent with showrooms full of thousands of appliances and a well-trained team — “so buying appliances is as easy as using them.”
- **End-to-End Service**: In-house delivery, customer support, and appliance technicians. This vertical integration reduces friction and builds loyalty.
- **50+ Years of Trust**: Strong reputation in British Columbia, with many employees staying 10–15+ years, and a deep network with builders and designers.
- **Family Culture**: “We're entrepreneurial, driven, and maybe a little appliance-obsessed.” High staff retention and a people-first ethos differentiate from big-box competitors.

## Strategic Focus
- **Deepening Builder & Designer Relationships**: Active hiring for District Sales Manager (Multi-Family Builder Sales) and Designer Sales roles shows priority on business development.
- **Operational Excellence**: Investing in logistics, delivery, and warehouse operations to maintain “stress-free delivery” and “fast, reliable service.”
- **Talent Attraction & Retention**: Actively growing headcount (job postings up 61.5% YoY), with emphasis on learning & development and a supportive culture.

## Why Work Here
- **People-First Culture**: “Caring, integrity, innovation, authenticity, and determination” are cornerstones. Many employees stay for 10, 15, even 30+ years.
- **Hybrid/On-Site Mix**: Roles range from on-site (warehouse, delivery, sales support) to hybrid (e.g., Senior Credit Manager) and permanent office positions. The Richmond HQ operates on a hybrid schedule for eligible roles.
- **Growth & Development**: 50th anniversary celebrations highlighted a strong commitment to learning and development. Roles span sales, operations, logistics, finance, HR, and leadership.
- **Benefits**: Competitive compensation and benefits package. Free premium delivery for customers is mirrored by investment in delivery teams (real-time tracking, in-house fleet). Perks include a family-oriented atmosphere and entrepreneurial spirit.
- **Awards & Recognition**: regularly delivers exceptional results and is recognized as “BC’s Most Loved Appliance Retailer.” Work environment is low-pressure and supportive.

## Sources
1. [trailappliances.com - BC Careers Page](https://www.trailappliances.com/bc/p/careers)
2. [Lever.co - Trail Appliances Job Board](https://jobs.lever.co/trailappliances)
3. [LinkedIn - Trail Appliances Company Page](https://ca.linkedin.com/company/trail-appliances)
4. [trailappliances.com - BC Homepage](https://www.trailappliances.com/bc/)
5. [Workable - Trail Appliances Job Board](https://apply.workable.com/trail-appliances-2/)

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