---
title: 'Documentation Review Specialist at Remodel Health'
canonical: 'https://feeny.ai/job/documentation-review-specialist-remodel-health-indianapolis-ksvgear031gg'
type: 'job'
last_seen: '2026-09-08'
---

# Documentation Review Specialist at Remodel Health

- **Company:** Remodel Health
- **Location:** Indianapolis, IN
- **Posted:** 2026-08-27
- **Last confirmed live:** 2026-09-08
- **Apply:** https://job-boards.greenhouse.io/remodelhealth/jobs/5408711008

## Job description

## About Remodel Health

Remodel Health is revolutionizing the way employers deliver health benefits—shifting from one-size-fits-all group plans to personalized, cost-effective solutions through Individual Coverage Health Reimbursement Arrangements (ICHRA). Our mission is to transform health benefits to resource organizations with missions that matter, helping them better care for their teams while reducing cost and complexity. By combining innovative technology with high-touch service, we empower employers to offer benefits that truly meet the needs of their people.

As an organization founded on faith-based principles, we started out serving mission-driven employers such as churches, Christian schools, and faith-based nonprofits. With growing momentum in the market, our reach has expanded to include private-sector employers and small businesses looking for more sustainable and flexible solutions.

We replace outdated models with individualized plans that simplify administration, reduce costs, and align with employee needs. With a team that values collaboration, efficiency, and results, we help customers navigate change with confidence and clarity.

Backed by leading investors and trusted by a growing number of employers, brokers, and payors nationwide, Remodel Health is leading a category-defining movement in employer-sponsored healthcare. As market demand accelerates and regulatory support grows, we are uniquely positioned to drive the next chapter of innovation in health benefits—while staying grounded in our commitment to serve with care, purpose, and excellence.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization.[Learn more about who we are here!](https://vimeo.com/939530116/415cece437?share=copy)

We are looking for a detail-oriented and organized Documentation Review Specialist to join the PeopleKeep team.

In this role, you will review medical expenses and insurance premiums submitted by participants to ensure they meet documentation and eligibility requirements. You will use internal guidelines to make accurate decisions, request additional information when needed, and help ensure submissions are processed efficiently and in compliance with applicable requirements.

If this sounds like you, explore the job specifics below:

Responsibilities:

- Review medical expenses and insurance premiums to ensure they meet documentation and eligibility requirements, accurately applying internal policies and guidelines while meeting established quality and productivity standards.
- Protect confidential information and comply with HIPAA privacy requirements.
- Communicate and collaborate effectively with your team.
- Adapt to changes in processes and priorities.
- Extended hours are required during the busy season.
- Assist with special projects and other duties as assigned.

Qualifications:

- Comfortable with focused, independent work and reviewing similar types of submissions throughout the day.
- Strong attention to detail, organizational, and time-management skills.
- Strong problem-solving skills and the ability to make accurate decisions using established guidelines.
- Excellent written and verbal communication skills.
- Comfortable learning and using multiple technology platforms.
- Reliable, dependable, and able to work independently.
- Comfortable asking questions and seeking guidance when needed.
- Adaptable and comfortable in a fast-paced environment.

Preferred Qualifications:

- Experience with HRAs, health benefits, insurance, healthcare, or documentation review.
- Experience handling confidential or sensitive information.

Education:

- Bachelor's Degree or combined equivalent of education and experience.
- Health License preferred

Benefits:

- Full health benefits offering, including life, long-term disability, dental, and vision
- Generous PTO
- 401(k) match
- Sabbatical PTO available after 5 years of employment

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

## About Remodel Health

## Company Overview
- **One-liner**: Remodel Health is the largest Individual Coverage Health Reimbursement Arrangement (ICHRA) administrator in the U.S., providing a full-service platform and team of experts to help brokers and employers offer personalized, budget-friendly health benefits.
- **Entity Type**: Private (Venture-Backed)
- **Headquarters**: Indianapolis, Indiana, United States
- **Founded**: 2015
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Health Benefits Administration, HealthTech, InsurTech
- **Target customers**: B2B; serves brokers, employers (from small to enterprise), and historically faith-based organizations (churches, K-12 private schools, Christian higher education, faith-based nonprofits). In recent years, they have expanded to serve largely for-profit organizations of all sizes.
- **Mission or purpose statement**: "Revolutionizing health benefits to resource organizations with missions that matter."

## Products & Services
- **ICHRA+® Platform**: A full-service ICHRA administration platform that enables employers to set a predictable budget, give employees more coverage options, and stay fully compliant. Includes software and a team of experts for plan design, compliance, enrollment, and administration.
- **Autopay (Automated Premium Payments)**: A feature that streamlines premium payment by transferring funds from the employer’s bank account to individual FDIC-insured employee accounts, then paying carriers directly.
- **White-Glove Service**: A suite of human-led services including licensed Benefits Advisors, Account Managers, Launch Coordinators, and Customer Success Representatives who assist with onboarding, employee education, plan shopping, and year-round support.
- **Compliance Support**: Provides required plan documents, ICHRA notices, Form 1094/1095 data, Medicare reporting materials, and pre-filled Form 720s for PCORI fees. HITRUST, SOC 2 Type II, and HIPAA certified.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Private company)
- **Key Metric – Total Funding**: $100.0M in total funding across 1 prior funding round (per LinkedIn)
- **Key Metric – Annual Revenue**: $50.0M (per LinkedIn)
- **Key Metric – Members Served**: 140,000+ members served through ICHRA
- **Key Metric – Employees**: 200+ employees (the most of any ICHRA administrator, per their website)
- **Notable Investors/Partners**: Not publicly disclosed on website or LinkedIn; integrates with 200+ top payroll and HRIS systems.
- **Growth Signals**: 39.4% headcount growth year-over-year (+54 people); serves 50 states; customer revenue retention of 99%+; automated premium payments accuracy of 95%.

## Competitive Advantages
- **Largest ICHRA Administrator**: Measured by revenue and team size, they are the largest in the U.S., giving them scale and credibility.
- **Full-Service Model**: Unlike standalone ICHRA software providers, they combine technology with a dedicated team of licensed consultants, benefits advisors, and customer success representatives, creating a white-glove service that is a true differentiator.
- **High Compliance & Security Standards**: HITRUST, SOC 2 Type II, and HIPAA certified, with a strong focus on ACA, ERISA, and other regulatory compliance.
- **High Retention & Accuracy**: 99%+ customer revenue retention and 95% automated premium payments accuracy signal operational excellence and customer trust.

## Strategic Focus
- **Growth & Expansion**: Historically focused on faith-based organizations, they have expanded to serve for-profit organizations of all sizes, indicating a broad market strategy.
- **Product Development**: Continued investment in their ICHRA+ platform and Autopay feature to simplify administration and improve the user experience for employers and employees.
- **Broker Partnerships**: Heavy emphasis on building and maintaining relationships with broker consultants, who are a key channel for acquiring new employer clients.

## Why Work Here
- **Culture**: Described as "collaborative, intentional, and prioritized." Core values include being "Rooted" (in faith, hope, and love), "Sharpened" (learning and pursuing growth daily), and "Prioritized" (strong collaborators who aim for a balanced life).
- **Remote/Hybrid Policy**: Hybrid model with a "work from home program (4/1)" – likely 4 days in-office, 1 day remote, based in Indianapolis, IN.
- **Benefits & Perks**:
    - Full health benefits (life, long-term disability, dental, vision)
    - Generous PTO
    - 401(k) match
    - Profit sharing
    - Sabbatical PTO available after 5 years
- **Engineering Culture**: Open roles for Junior, Senior, and Tech Lead Software Engineers suggest a growing engineering team with opportunities for career growth. The tech stack and specific engineering practices are not publicly detailed.

## Sources
1. [remodelhealth.com](https://remodelhealth.com)
2. [Greenhouse Job Board](http://job-boards.greenhouse.io/remodelhealth)
3. [remodelhealth.com - Careers](https://remodelhealth.com/resources/careers/)
4. [remodelhealth.com - About Us](https://remodelhealth.com/about-us)
5. [LinkedIn](https://www.linkedin.com/company/remodel-health-llc)

## Other roles at Remodel Health

- [Operations Support Specialist](https://feeny.ai/job/operations-support-specialist-remodel-health-indianapolis-eq50s8f8n546) — Indianapolis, IN
- [Director of Product](https://feeny.ai/job/director-of-product-remodel-health-indianapolis-qbwd98vyhzkt) — Indianapolis, IN
- [Product Manager](https://feeny.ai/job/product-manager-remodel-health-indianapolis-4hh1m87fjwng) — Indianapolis, IN
- [Product Marketing Manager](https://feeny.ai/job/product-marketing-manager-remodel-health-indianapolis-1f45zyvzrk5z) — Indianapolis, IN
- [Benefits Advisor](https://feeny.ai/job/benefits-advisor-remodel-health-indianapolis-8qyvfmzzyqa6) — Indianapolis, IN
- [Benefits Advisor PeopleKeep](https://feeny.ai/job/benefits-advisor-peoplekeep-remodel-health-indianapolis-pfmd30ps51se) — Indianapolis, IN
- [Broker Account Executive, West](https://feeny.ai/job/broker-account-executive-west-remodel-health-west-art28rg8e7fe) — West
- [Launch Specialist](https://feeny.ai/job/launch-specialist-remodel-health-indianapolis-yatwc4mcmjf3) — Indianapolis, IN
- [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-remodel-health-indianapolis-bet9dhzmy4mh) — Indianapolis, IN
- [Team Benefits Specialist](https://feeny.ai/job/team-benefits-specialist-remodel-health-indianapolis-9f2msqct1n55) — Indianapolis, IN