--- title: 'Driver Operations Associate (Visayas and Mindanao Expansion) at Lalamove' canonical: 'https://feeny.ai/job/driver-operations-associate-visayas-and-mindanao-expansion-lalamove-visayas-and-h8q45z9xxc6e' type: 'job' last_seen: '2026-09-13' --- # Driver Operations Associate (Visayas and Mindanao Expansion) at Lalamove - **Company:** Lalamove - **Location:** Visayas and Mindanao, Philippines - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-11 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.lever.co/lalamove/ab1714ae-3ef5-4fff-a011-852ca0ec9d24 ## Job description Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. About the job: We are looking for an Operations Associate to support day-to-day transport and operational activities. The role involves coordinating with internal and external stakeholders, monitoring operational performance, resolving issues, and ensuring that processes are executed efficiently and in accordance with established standards. The ideal candidate has a strong understanding of transportation operations, is comfortable working in a fast-paced environment, and can effectively manage multiple operational concerns while maintaining accuracy and service quality. We are hiring Operations Associates across the Visayas and Mindanao areas, with opportunities available in: 📍 Visayas - Iloilo - Mandaue, Cebu - Bacolod, Negros Occidental - Panay Island 📍 Mindanao - Cagayan de Oro (CDO) - Davao City - General Santos What You'll Do: - Monitor and support daily transport operations to ensure smooth and efficient execution. - Coordinate with drivers, partners, internal teams, and other operational stakeholders to address concerns and operational requirements. - Monitor operational activities, identify issues or delays, and coordinate appropriate resolutions. - Investigate operational incidents and provide timely and accurate updates to relevant stakeholders. - Ensure adherence to established operational processes, policies, and service standards. - Maintain accurate records, reports, and documentation related to operational activities. - Analyze operational data and trends to identify recurring issues and opportunities for improvement. - Assist in implementing process improvements that enhance operational efficiency and service quality. - Escalate complex or high-impact operational concerns to the appropriate teams. - Perform other operational tasks and projects as assigned. What We Seek: - Someone who is organized, proactive, and solutions-oriented, with strong attention to detail and the ability to manage multiple priorities. We value individuals who take ownership, communicate effectively, adapt quickly, and are always looking for ways to improve processes and operational efficiency. What You'll Need: - Bachelor’s degree in Business Administration, Operations Management, Logistics, Transportation Management, or a related field is preferred. - At least 1–2 years of experience in operations, transportation, logistics, mobility, delivery, or a related industry. - Familiarity with transport operations and related workflows, including driver/partner coordination and issue resolution. - Strong analytical, problem-solving, and decision-making skills. - Excellent communication and coordination skills. - Highly organized and detail-oriented, with the ability to manage multiple priorities. - Comfortable working in a fast-paced and dynamic environment. - Proficient in Microsoft Office or Google Workspace; experience with operational tools or dashboards is an advantage. ## About Lalamove ## Company Overview - **One-liner**: Lalamove is an on-demand delivery technology platform that connects individuals, small businesses, and corporations with a diverse fleet of professional drivers for fast and reliable same-day deliveries across 17 markets. - **Entity Type**: Private (Unicorn, Series F funded) - **Headquarters**: Hong Kong - **Founded**: 2013 - **Founders**: Chow Shing-Yuk (founder), John H.K. Tang (co-founder) ## Core Business - **Primary industries**: On-demand logistics / last-mile delivery, software development (delivery technology) - **Target customers**: Individuals (B2C), small-and-medium businesses (SMB), and large enterprises (B2B) - **Mission**: To empower local communities by making deliveries fast, simple, and affordable ## Products & Services - **On-Demand Delivery Platform (App & Web)**: Mobile-first service that enables users to book deliveries from a fleet of vehicles (motorcycles, sedans, vans, trucks up to 12,000 kg) with real-time GPS tracking and transparent, upfront pricing. - **Business Solutions**: Tailored logistics support for MSMEs and large enterprises, including dedicated account management, pooling options, and API integrations. - **Lalamove Driver App**: Connects driver-partners with delivery and transport requests, providing flexible earning opportunities. ## Market Standing - **Valuation**: Unicorn; total funding raised is approximately $2.476B, with the most recent Series F round (January 2021) led by Hillhouse Investment and HSG at $1.5B (conflicting reports of $1.0B–$1.5B may exist). - **Key Metric**: Annual Revenue of ~$1.04B (2025 estimate); total funding ~$2.48B ([LinkedIn financials](https://linkedin.com/company/lalamove)). - **Notable Investors/Partners**: Hillhouse Investment, HSG, Shunwei Capital, MindWorks Capital, Crystal Stream Capital, and others across 8 funding rounds. - **Growth Signals**: 1,562 employees (+33.8% YoY), presence in 400 cities across 17 markets (Asia, Latin America, EMEA), strong headcount growth driven by expansion into new geographies like Bangladesh, UAE, Saudi Arabia. ## Competitive Advantages - **Scale & Network Effects**: Operating in 17 markets with a large base of driver-partners and users creates a strong moat in local last-mile delivery. - **Technology Platform**: Proprietary matching algorithm, real-time tracking, and dynamic pricing provide efficiency and reliability. - **Asset-Light Model**: No ownership of fleet—works with professional driver-partners, reducing capital expenditure and enabling rapid scaling. - **Multi-Vehicle Fleet**: Covers small parcels (motorcycles) to heavy freight (trucks), serving a wide range of customer needs. ## Strategic Focus - **Geographic Expansion**: Continued growth in Latin America (Brazil, Mexico) and EMEA (UAE, Saudi Arabia), as well as deepening presence in existing Asian markets. - **Tech & AI Innovation**: Hiring for AI roles (e.g., Senior AI Engineer focusing on OCR/VLM) and investing in Business Intelligence, suggesting a push toward automation and data-driven operations. - **Talent Development**: Launch of Global Trainee Program and Tech Graduate Program to build senior leadership and engineering talent pipelines. ## Why Work Here - **Culture**: Described as fast-paced, dynamic, and challenging—employees work in a “startup unicorn” environment with meaningful impact on local communities. - **Work Policy**: Mixed; roles are often listed as on-site (e.g., Hong Kong, Mexico City) with some regional or hybrid positions. - **Growth Opportunities**: Structured graduate programs (Global Trainee, Tech Graduate) and clear career progression across departments (Operations, Sales, Tech, Marketing). - **Perks**: Not explicitly listed, but the company emphasizes “endless opportunities to learn, advance, and grow” and a culture of overcoming challenges as a team. - **Employer Rating**: 3.5/5 on LinkedIn (based on 954 reviews), with strengths in mission-driven work but room for improvement in career development (2.8/5). ## Sources 1. [Lalamove Career Page](https://www.lalamove.com/careers) 2. [LinkedIn Company Profile](https://linkedin.com/company/lalamove) 3. [CB Insights Company Profile](https://www.cbinsights.com/company/lalamove) 4. [Lalamove Philippines About Page](https://www.lalamove.com/en-ph/about-lalamove) 5. [Lalamove Job Board (Lever)](https://jobs.lever.co/lalamove) ## Other roles at Lalamove - [Customer Service Associate](https://feeny.ai/job/customer-service-associate-lalamove-paranaque-ktxqm7gfv248) — Parañaque, Philippines - [People Operations Associate](https://feeny.ai/job/people-operations-associate-lalamove-ho-chi-minh-city-2y63dfd4wseg) — Ho Chi Minh City, Vietnam - [Fleet Associate](https://feeny.ai/job/fleet-associate-lalamove-paranaque-4vd95akq5dav) — Parañaque, Philippines - [Accountant](https://feeny.ai/job/accountant-lalamove-singapore-asdwy2jam0nw) — Singapore - [Digital Marketing Associate](https://feeny.ai/job/digital-marketing-associate-lalamove-paranaque-g7jtvs4r235w) — Parañaque, Philippines - [Senior Data Analyst, Driver Operations](https://feeny.ai/job/senior-data-analyst-driver-operations-lalamove-hong-kong-nmgg1v3wn4ab) — Hong Kong, China - [Sales Executive](https://feeny.ai/job/sales-executive-lalamove-paranaque-54q4dgj8tk43) — Parañaque, Philippines - [Project Coordinator (Hourly Rated)](https://feeny.ai/job/project-coordinator-hourly-rated-lalamove-singapore-20mqaj9bqcfe) — Singapore - [Customer Service Associate](https://feeny.ai/job/customer-service-associate-lalamove-kuala-lumpur-xvgctatbjnwy) — Kuala Lumpur, Malaysia - [Executivo de Vendas Inbound](https://feeny.ai/job/executivo-de-vendas-inbound-lalamove-sao-paulo-j98ckdptwrg5) — São Paulo, Brazil