---
title: 'Driver Supply & Growth Manager [Marketplace Operations | Last Mile | Mobility] at Lalamove'
canonical: 'https://feeny.ai/job/driver-supply-growth-manager-marketplace-operations-last-mile-mobility-lalamove-gx9h1zp3ax22'
type: 'job'
last_seen: '2026-09-13'
---

# Driver Supply & Growth Manager [Marketplace Operations | Last Mile | Mobility] at Lalamove

- **Company:** Lalamove
- **Location:** Mexico City, Mexico
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-03
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/lalamove/14aa620c-3a32-464b-b728-bd23ec9a1092

## Job description

We're looking for a Driver Growth & Operations Manager (Las mile) who is obsessed with scaling, solving complex problems, and building high-impact operations. You'll own the strategy behind how thousands of drivers join, engage, and stay on our platform—working at the intersection of Growth, Operations, Data, Product, and Leadership, while partnering directly with regional teams in Hong Kong to shape the future of our marketplace.

## What you'll own

- Define and execute Mexico's Driver Growth & Retention strategy.
- Lead a high-performing Driver Operations team, turning data into actions that move key business metrics.
- Build acquisition programs that attract the best drivers and create an outstanding onboarding experience.
- Design initiatives that improve driver engagement, loyalty, and overall experience.
- Collaborate with Sales to create tailored operational solutions for strategic corporate clients.

You're probably a great fit if you...

- Have experience in ride hailing, last mile
- Love solving ambiguous, high-impact business challenges.
- Think with data and act with speed.
- Know how to inspire and develop high-performing teams.
- Enjoy building processes from scratch and continuously improving them.
- Thrive in fast-paced, ever-changing environments where execution matters.

## What we're looking for

- 5+ years of experience leading Operations teams focused on Supply and Retention within the ride-hailing, last-mile delivery, and startup industries.
- Strong experience with: Supply Operations (drivers/couriers), Marketplace balance (supply-demand). and Operational KPIs (Fulfillment, Completion Rate, Acceptance Rate, Cancellation Rate, ETA, Utilization).
- Experience in logistics, mobility, e-commerce, or marketplace businesses is a big plus.
- Strong analytical mindset with advanced Excel skills.
- Proven people leadership experience.
- Fluent English (B2-C1)

If you're excited about scaling a marketplace, influencing business strategy, and creating real impact in one of the fastest-growing logistics platforms, we'd love to meet you.

5573 62 3807 claudia.sanchez@lalamove.com

## About Lalamove

## Company Overview
- **One-liner**: Lalamove is an on-demand delivery technology platform that connects individuals, small businesses, and corporations with a diverse fleet of professional drivers for fast and reliable same-day deliveries across 17 markets.
- **Entity Type**: Private (Unicorn, Series F funded)
- **Headquarters**: Hong Kong
- **Founded**: 2013
- **Founders**: Chow Shing-Yuk (founder), John H.K. Tang (co-founder)

## Core Business
- **Primary industries**: On-demand logistics / last-mile delivery, software development (delivery technology)
- **Target customers**: Individuals (B2C), small-and-medium businesses (SMB), and large enterprises (B2B)
- **Mission**: To empower local communities by making deliveries fast, simple, and affordable

## Products & Services
- **On-Demand Delivery Platform (App & Web)**: Mobile-first service that enables users to book deliveries from a fleet of vehicles (motorcycles, sedans, vans, trucks up to 12,000 kg) with real-time GPS tracking and transparent, upfront pricing.
- **Business Solutions**: Tailored logistics support for MSMEs and large enterprises, including dedicated account management, pooling options, and API integrations.
- **Lalamove Driver App**: Connects driver-partners with delivery and transport requests, providing flexible earning opportunities.

## Market Standing
- **Valuation**: Unicorn; total funding raised is approximately $2.476B, with the most recent Series F round (January 2021) led by Hillhouse Investment and HSG at $1.5B (conflicting reports of $1.0B–$1.5B may exist).
- **Key Metric**: Annual Revenue of ~$1.04B (2025 estimate); total funding ~$2.48B ([LinkedIn financials](https://linkedin.com/company/lalamove)).
- **Notable Investors/Partners**: Hillhouse Investment, HSG, Shunwei Capital, MindWorks Capital, Crystal Stream Capital, and others across 8 funding rounds.
- **Growth Signals**: 1,562 employees (+33.8% YoY), presence in 400 cities across 17 markets (Asia, Latin America, EMEA), strong headcount growth driven by expansion into new geographies like Bangladesh, UAE, Saudi Arabia.

## Competitive Advantages
- **Scale & Network Effects**: Operating in 17 markets with a large base of driver-partners and users creates a strong moat in local last-mile delivery.
- **Technology Platform**: Proprietary matching algorithm, real-time tracking, and dynamic pricing provide efficiency and reliability.
- **Asset-Light Model**: No ownership of fleet—works with professional driver-partners, reducing capital expenditure and enabling rapid scaling.
- **Multi-Vehicle Fleet**: Covers small parcels (motorcycles) to heavy freight (trucks), serving a wide range of customer needs.

## Strategic Focus
- **Geographic Expansion**: Continued growth in Latin America (Brazil, Mexico) and EMEA (UAE, Saudi Arabia), as well as deepening presence in existing Asian markets.
- **Tech & AI Innovation**: Hiring for AI roles (e.g., Senior AI Engineer focusing on OCR/VLM) and investing in Business Intelligence, suggesting a push toward automation and data-driven operations.
- **Talent Development**: Launch of Global Trainee Program and Tech Graduate Program to build senior leadership and engineering talent pipelines.

## Why Work Here
- **Culture**: Described as fast-paced, dynamic, and challenging—employees work in a “startup unicorn” environment with meaningful impact on local communities.
- **Work Policy**: Mixed; roles are often listed as on-site (e.g., Hong Kong, Mexico City) with some regional or hybrid positions.
- **Growth Opportunities**: Structured graduate programs (Global Trainee, Tech Graduate) and clear career progression across departments (Operations, Sales, Tech, Marketing).
- **Perks**: Not explicitly listed, but the company emphasizes “endless opportunities to learn, advance, and grow” and a culture of overcoming challenges as a team.
- **Employer Rating**: 3.5/5 on LinkedIn (based on 954 reviews), with strengths in mission-driven work but room for improvement in career development (2.8/5).

## Sources
1. [Lalamove Career Page](https://www.lalamove.com/careers)
2. [LinkedIn Company Profile](https://linkedin.com/company/lalamove)
3. [CB Insights Company Profile](https://www.cbinsights.com/company/lalamove)
4. [Lalamove Philippines About Page](https://www.lalamove.com/en-ph/about-lalamove)
5. [Lalamove Job Board (Lever)](https://jobs.lever.co/lalamove)

## Other roles at Lalamove

- [Customer Service Associate](https://feeny.ai/job/customer-service-associate-lalamove-paranaque-ktxqm7gfv248) — Parañaque, Philippines
- [People Operations Associate](https://feeny.ai/job/people-operations-associate-lalamove-ho-chi-minh-city-2y63dfd4wseg) — Ho Chi Minh City, Vietnam
- [Driver Operations Associate (Visayas and Mindanao Expansion)](https://feeny.ai/job/driver-operations-associate-visayas-and-mindanao-expansion-lalamove-visayas-and-h8q45z9xxc6e) — Visayas and Mindanao, Philippines
- [Fleet Associate](https://feeny.ai/job/fleet-associate-lalamove-paranaque-4vd95akq5dav) — Parañaque, Philippines
- [Accountant](https://feeny.ai/job/accountant-lalamove-singapore-asdwy2jam0nw) — Singapore
- [Digital Marketing Associate](https://feeny.ai/job/digital-marketing-associate-lalamove-paranaque-g7jtvs4r235w) — Parañaque, Philippines
- [Senior Data Analyst, Driver Operations](https://feeny.ai/job/senior-data-analyst-driver-operations-lalamove-hong-kong-nmgg1v3wn4ab) — Hong Kong, China
- [Sales Executive](https://feeny.ai/job/sales-executive-lalamove-paranaque-54q4dgj8tk43) — Parañaque, Philippines
- [Project Coordinator (Hourly Rated)](https://feeny.ai/job/project-coordinator-hourly-rated-lalamove-singapore-20mqaj9bqcfe) — Singapore
- [Customer Service Associate](https://feeny.ai/job/customer-service-associate-lalamove-kuala-lumpur-xvgctatbjnwy) — Kuala Lumpur, Malaysia