---
title: 'Driver Verification Agent at takealot.com'
canonical: 'https://feeny.ai/job/driver-verification-agent-takealot-com-cape-town-0q0rtc482d7t'
type: 'job'
last_seen: '2026-10-30'
---

# Driver Verification Agent at takealot.com

- **Company:** takealot.com
- **Location:** Cape Town, South Africa
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-30
- **Apply:** https://job-boards.greenhouse.io/takealotcom/jobs/8333207

## Job description

Takealot Fulfilment Solutions (TFS), a division of Takealot Online (RF) (Pty) Ltd, is looking for a highly talented Driver Verification Agent to join our team in Cape Town

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

## Your responsibilities will include

- Monitor and correct Drivers Profiles in line with SOP.
- Provide input on SOP reviews.
- Conduct audits on all compliance documents.
- Capture the driver's details on Driver Verification Control Spreadsheet (Excel).
- Attend to the Driver Transfer mailbox and action transfer requests.
- Turn-off IC Drivers with expired documents and E-Learning.
- Send weekly emails to hubs informing them of expired documents and e-learning.
- Accurately compile verification stats on the assigned Monthly Recruitment & Verification letter and submit to relevant stakeholders i.e. Franchisee, Hub recruiter, FM & FCC.
- Action all verification requests via the Zendesk ticketing system.
- Complete daily reports on performance (Verification & Clean up).
- Take responsibility for matters and work assigned.
- Attend weekly team meetings timeously.

Attributes required:

- Exceptional organizational and compliance and administrative skills.
- Have a keen eye and attention to detail.
- Must be able to work under pressure and high workloads from time to time.
- Must be able to think outside of the box and be proactive in your approach to your responsibilities.
- A Solutions-oriented and attention to detail – qualitatively (written SOP’s and email structure) and quantitatively (charts and tables)
- Strong analytical and critical thinking, using data to interpret and inform decisions that are pragmatic and operationally practical.
- Ability to present ideas succinctly, in writing and verbally.
- Versatile and with an appetite to learn from the experience of others and independently through experimentation and research.
- Ability to handle multiple competing priorities in a fast-paced environment, but also maintain a focus on ranked priorities with the highest strategic impact.

Qualifications and Experience:

- Matric
- 1 – 2 Years Audit / Document Management Experience
- KYC & AML experience
- Must be knowledgeable on Excel, PowerPoint, and Google Workspace
- Knows how to work under pressure
- Works well in a team
- Must be computer literate.

Why Join TFS:

- Purpose-driven impact: Transform lives through logistics innovation
- Advanced technology: Work with cutting-edge systems in a fast-paced environment
- Career growth: Thrive in an agile space that champions continuous improvement
- Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values.

More than just a job, we offer:

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

## About takealot.com

## Company Overview
- **One-liner**: Takealot.com is South Africa's largest online retailer, offering millions of products across 30+ categories through a marketplace and owned logistics network.
- **Entity Type**: Private (division of Takealot Group, majority-owned by Naspers; total funding $1.2B across multiple rounds)
- **Headquarters**: Cape Town, South Africa
- **Founded**: 2011
- **Founders**: Kim Reid

## Core Business
- Primary industry/industries: E-commerce / Online Retail
- Target customers: B2C consumers across South Africa, plus B2B services for 12,000+ marketplace sellers
- Mission or purpose: "Changing lives in South Africa for the better through e-commerce."

## Products & Services
- **Takealot.com Marketplace**: Core e-commerce platform offering millions of products from local and international brands, with options for delivery or collection at 100+ Pickup Points (including 30+ Pick n Pay locations).
- **Mr D**: On-demand food delivery service (part of Takealot Group).
- **Superbalist.com**: Online fashion and homeware retailer (part of Takealot Group).
- **TakealotMORE**: Membership/loyalty program offering perks and faster delivery.
- **Seller CAPITAL**: Funding program for marketplace sellers.
- **Pickup Points**: Nationwide network for order collection, including in-store Pick n Pay locations.
- **Exclusive Brands**: George & Mason, Getup, Campground, Fire Up.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Takealot Group is private, majority-owned by Naspers)
- **Key Metric**: Annual Revenue of $808M (2024) for takealot.com; takealot.com became profitable in 2024; Takealot Group targets group profitability by 2026.
- **Notable Investors/Partners**: Naspers (majority owner, 96% stake), Tiger Global Management (early investor), Pick n Pay (pickup point partner)
- **Growth Signals**: +18% employee headcount growth YoY (2,162 employees); 105 active job postings (+114% YoY); 288,225 LinkedIn followers (+18.9% YoY); operates in 13 countries

## Competitive Advantages
- Largest e-commerce platform in Africa with a vast product selection and owned logistics network (Mr D) enabling fast delivery.
- Extensive physical infrastructure: 100+ Pickup Points integrated into grocery stores, reducing last-mile costs.
- Exclusive financial tools for sellers (Seller CAPITAL) that lock in marketplace loyalty.
- Strong parent company backing (Naspers) providing capital and strategic support.

## Strategic Focus
- Achieving group profitability by 2026 after takealot.com's 2024 profit milestone.
- Expanding the marketplace ecosystem with more sellers and exclusive brands.
- Deepening customer loyalty through TakealotMORE membership and convenient Pickup Points.
- Investing in technology and supply chain automation to improve efficiency.

## Why Work Here
- Culture values: "Customer-obsessed, entrepreneurial, deliver results fast, achieve more together."
- Engineering roles available in Cape Town and Johannesburg, with a focus on Java, Python, Scala, and logistics tech.
- Hybrid/remote policy not explicitly stated; roles are based in South Africa.
- Notable perks: Opportunity to work on Africa's largest e-commerce platform, exposure to high-scale logistics and marketplace systems, and a diverse, trust-based environment.
- Employer rating: 3.2/5 (422 reviews) – strengths in culture (3.4) and career (3.3), but compensation rated lower (2.4).

## Sources
1. [Takealot Group – About Takealot.com](https://takealotgroup.com/takealot-com/)
2. [Takealot Group – Our Story](https://takealotgroup.com/)
3. [Takealot.com LinkedIn](https://za.linkedin.com/company/takealot)
4. [Takealot.com Careers (Greenhouse)](https://job-boards.greenhouse.io/takealotcom)
5. [Crunchbase-style data from LinkedIn](https://za.linkedin.com/company/takealot) (financials and employee info)

## Other roles at takealot.com

- [Mr D - Merchandising Lead](https://feeny.ai/job/mr-d-merchandising-lead-takealot-com-cape-town-pk5m5m694v8k) — Cape Town, South Africa
- [Branch Administrator](https://feeny.ai/job/branch-administrator-takealot-com-polokwane-v8c8mjy7t7er) — Polokwane, South Africa
- [Mr D - Operations Associate 2](https://feeny.ai/job/mr-d-operations-associate-2-takealot-com-cape-town-btmcw9388xqf) — Cape Town, South Africa
- [Key Account Manager - Mr D](https://feeny.ai/job/key-account-manager-mr-d-takealot-com-cape-town-vvg73hyhnh9f) — Cape Town, South Africa
- [Product Manager (Retail Media)](https://feeny.ai/job/product-manager-retail-media-takealot-com-cape-town-vzemzyccejnx) — Cape Town, South Africa
- [Finance Analyst](https://feeny.ai/job/finance-analyst-takealot-com-cape-town-a3qchbpc7atk) — Cape Town, South Africa
- [Courier Controller-FTC 6Months](https://feeny.ai/job/courier-controller-ftc-6months-takealot-com-cape-town-fgyv0awnkp3m) — Cape Town, South Africa
- [Senior Marketing Manager  (TakealotMORE)](https://feeny.ai/job/senior-marketing-manager-takealotmore-takealot-com-cape-town-v3x29vfxrfte) — Cape Town, South Africa
- [Principal Software Engineer (Group Fulfilment)](https://feeny.ai/job/principal-software-engineer-group-fulfilment-takealot-com-south-africa-h4rt05frnqja) — South Africa
- [Affiliate Program Manager](https://feeny.ai/job/affiliate-program-manager-takealot-com-cape-town-wrs2wa7bf9ca) — Cape Town, South Africa