--- title: 'Dual Fuel Smart Meter Engineer (South West) at Octopus Energy Group' canonical: 'https://feeny.ai/job/dual-fuel-smart-meter-engineer-south-west-octopus-energy-group-truro-7s48apya95wx' type: 'job' last_seen: '2026-09-08' --- # Dual Fuel Smart Meter Engineer (South West) at Octopus Energy Group - **Company:** Octopus Energy Group - **Location:** Truro, United Kingdom - **Compensation:** £37k–£50k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-01-24 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.lever.co/octoenergy/9bae73e4-c77c-428b-94c2-f59fde7a72f8 ## Job description Help us make a big green dent in the universe. We're on a mission to drive the global renewable energy revolution and need your help to turn our vision into a reality. We're looking for Smart Meter Engineers with a track record of safety and customer excellence. You’ll be representing our brands in our customers’ homes so you’ll need to be just as happy talking to the customer and getting to know them as you are about doing the installation itself. You’ll be fitting meters; showing customers how their meter and in-home display work; how it can help them save energy and answering any questions about the green energy revolution we are leading. As part of the Octopus Energy Services team, we’ll ensure you have the best of everything you need to deliver the top-class service we’re aiming for. You’ll be supported by an office team who will share the same performance goals, so we’re always working as one. You’ll also have the backing of Octopus Energy’s massive tech power - so we're constantly evolving and shifting processes to ensure less time is spent on admin and more time is spent on delivering our best service to our customers 💚 What you'll need: - Previous experience installing smart meters - A customer first mindset and a can-do attitude - Valid MOCoPA certification held within the last 2 years (evidence required) - Gas Safe – CCN1/MET1 or CMA1/MET1 (or equivalent) - Full UK driving licence with no more than 6 points What we offer: - £36,500 starting salary - £2,500 annual performance bonus, and fit bonuses - £25 per week lunch allowance - Company vehicle, fuel and tools - 450 share options in Octopus Energy Group - Referral programme - Company pension - Enhanced maternity leave - Enhanced paternity leave - Health & wellbeing programme - For every asset installed beyond your sixth, you’ll earn an additional £15. Call-out and Overtime - You will be on a rotating call-out schedule once every five weeks (Monday to Sunday), for which you will receive a £250 retainer. If called out, you’ll be paid from door to door. Saturday working: - £50 for attending - £70 for a dual fuel installation - £35 for a single fuel installation - Technical aborts are paid at half rate Next Steps - - We do things a little differently around here. If successful in our eligibility questions, we’ll reach out to organise a phone call. This is a great chance to get to know you and how you like to work, we'll be able to give you the low down of the role and it's requirements - Should your application progress to the next stage, you'll be invited to a virtual interview with a couple of the field team (who you'll likely be working with) so we can learn more about you, your experience and your motivation. You’ll also have the chance ask any questions and learn more about life as a Smart Meter Engineer with Octopus! - Lastly, we'll ask you to complete a practical trade test to show off your skills. This will require travel to meet one of the team - we always try to book it as close to home as possible! You'll then hear from one of our recruiters regarding feedback  💚🌿 Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at talent@octoenergy.com and we’d love to help! If this sounds like you then we'd love to hear from you. 🚀 Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic! Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone. ## About Octopus Energy Group ## Company Overview - **One-liner**: Octopus Energy Group is a global clean energy and technology company driving the green energy transition through its retail energy supply, renewable generation, energy services, and proprietary Kraken technology platform. - **Entity Type**: Private (backed by institutional investors; not publicly traded) - **Headquarters**: London, England, United Kingdom - **Founded**: 2015 - **Founders**: Greg Jackson ## Core Business - Primary industry: Energy (retail electricity and gas supply, renewable generation, energy services, and energy technology) - Target customers: B2C (residential households), B2B (businesses, other utilities via Kraken licensing) - Mission: “To drive the global green energy revolution” – bringing affordable, green energy to the world ## Products & Services - **Octopus Energy (Retail)**: Electricity and gas supply to 10+ million households across 8 countries, known for award-winning customer service and smart tariffs. - **Kraken Technologies**: Proprietary SaaS platform that acts as an “operating system for utilities,” managing everything from renewable generation to customer billing. Licensed to support over 50 million customer accounts globally. - **Octopus Electric Vehicles (OEV)**: EV leasing service with over 27,500 vehicles in the UK, one of the top 10 EV leasing businesses. - **Octopus Electroverse**: Europe’s largest public EV charging network, connecting nearly 1.1 million customers to over 1 million charge points across 40+ countries. - **Octopus Energy Services**: Installation of smart meters, heat pumps, EV chargers, solar panels, and batteries (installed ~903,000 meters and 65,000 low-carbon devices in FY25). - **Octopus Energy Generation**: Manages a £7 billion portfolio of 400+ renewable generators (wind and solar farms) across 19 countries. - **Octopus Energy Heating**: Designs and manufactures heat pumps (Cosy series). - **Centre for Net Zero**: Impact-driven research unit working at the intersection of tech, energy, and climate. ## Market Standing - **Valuation**: Not publicly disclosed (reported “over a billion in funding” raised to date) - **Key Metric**: Annual Revenue £13,683 million (FY25, ended April 2025), up 10% YoY [octopusenergy.group](https://octopusenergy.group/static/documents/OEGL_Financial_statements_Annual_Report_FY25.pdf) - **Notable Investors**: Origin Energy, Tokyo Gas, CPP Investments, Generation (sustainable fund co-chaired by Al Gore), and Octopus Group - **Growth Signals**: - Headcount: 3,282 employees (+30.6% YoY) [linkedin.com](https://linkedin.com/company/octopusenergy) - Serves 10 million customers globally (7.6 million in UK alone – UK’s largest household supplier) - Non-UK customer base nearly doubled to 2.4 million - Kraken aims to serve 100 million accounts by 2027 - Expanded to 27 countries; operations in UK, Germany, USA, Japan, Spain, Italy, France, New Zealand, and more ## Competitive Advantages - **Proprietary Kraken platform** delivers the lowest operational cost-to-serve in the industry, enabling superior economics and rapid scaling. - **Customer-centric model** with 5-star TrustPilot rating (750,000+ reviews) and Which? Recommended Provider for nine consecutive years. - **Vertically integrated** across the entire energy value chain: generation, retail, hardware installation, EV charging, and technology licensing. - **Strong brand and rapid international expansion** – proven ability to replicate the model in multiple markets. - **Backing of world-class investors** including Al Gore’s Generation fund, providing credibility and capital. ## Strategic Focus - **International scaling**: Grow non-UK customer base and enter new markets. - **Kraken expansion**: Reach 100 million licensed accounts by 2027. - **Electrification of heat and transport**: Scale heat pump manufacturing, EV charging network, and smart home hardware. - **Renewable generation growth**: Continue investing in wind and solar assets. - **Demand flexibility**: Develop smart tariffs and grid-balancing products to enable a decentralised, green energy system. ## Why Work Here - **Culture**: Described as “work with freedom and responsibility” – high trust, ownership, and autonomy. Founder Greg Jackson compares building the team to a dry-stone wall: fitting authentic people together naturally. - **Recognition**: Named one of the Sunday Times Best Places to Work in 2026 [octopus.energy/careers](https://octopus.energy/careers/). - **Mission-driven**: Every employee contributes to the urgent goal of affordable, green energy globally. - **Diverse roles**: Hundreds of openings across retail, engineering, data science, hardware installation, EV, and more. - **Engineering culture**: Kraken team works with advanced data and machine learning to revolutionise the energy grid. - **Work model**: Not explicitly stated as fully remote; likely hybrid/office-based in London and other global hubs, with flexibility. - **Growth trajectory**: Rapid headcount growth (+30.6% YoY) and global expansion offer career advancement opportunities. ## Sources 1. [octopus.energy/about-us](https://octopus.energy/about-us/) 2. [octopus.energy/careers](https://octopus.energy/careers/) 3. [linkedin.com](https://linkedin.com/company/octopusenergy) 4. [jobs.lever.co/octoenergy](https://jobs.lever.co/octoenergy) 5. [octopusenergy.group (Annual Report FY25)](https://octopusenergy.group/static/documents/OEGL_Financial_statements_Annual_Report_FY25.pdf) ## Other roles at Octopus Energy Group - [Energy Support Social Worker](https://feeny.ai/job/energy-support-social-worker-octopus-energy-group-coventry-b58ve2j3zctz) — Coventry, United Kingdom - [Engagement Specialist](https://feeny.ai/job/engagement-specialist-octopus-energy-group-valencia-ej6sqhtn2eac) — Valencia, Spain - [Senior Accountant](https://feeny.ai/job/senior-accountant-octopus-energy-group-milan-vvhepa20athz) — Milan, Italy - [Lead Data Analyst - Recouvrement & crédit H/F](https://feeny.ai/job/lead-data-analyst-recouvrement-credit-h-f-octopus-energy-group-paris-vbq0bdngpe1v) — Paris, France - [Finance Transformation Manager](https://feeny.ai/job/finance-transformation-manager-octopus-energy-group-london-0jyw30zcrwad) — London, United Kingdom - [Commercial Analyst](https://feeny.ai/job/commercial-analyst-octopus-energy-group-london-p1fm83nbzeva) — London, United Kingdom - [Customer Onboarding Specialist](https://feeny.ai/job/customer-onboarding-specialist-octopus-energy-group-manchester-emf6qzhcq69m) — Manchester, United Kingdom - [Fleet Admin Specialist (3 month FTC)](https://feeny.ai/job/fleet-admin-specialist-3-month-ftc-octopus-energy-group-london-74y8vrqe7r37) — London, United Kingdom - [Venue Sales Representative](https://feeny.ai/job/venue-sales-representative-octopus-energy-group-newcastle-e5x5b3r8a0fy) — Newcastle, United Kingdom - [Regional Leader](https://feeny.ai/job/regional-leader-octopus-energy-group-east-anglia-v1kcp8q43bd2) — East Anglia, United Kingdom