---
title: 'E-Commerce Operations Associate at DNAM Brands'
canonical: 'https://feeny.ai/job/e-commerce-operations-associate-dnam-brands-beverly-hills-v9e2mgn3b6pd'
type: 'job'
last_seen: '2026-09-10'
---

# E-Commerce Operations Associate at DNAM Brands

- **Company:** DNAM Brands
- **Location:** Beverly Hills, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-11
- **Last confirmed live:** 2026-09-10
- **Apply:** https://jobs.lever.co/silhouette/63b21257-a980-4afa-8f81-ccf03bcc96d6

## Job description

DNAM Brands is a family-owned and operated owns and licenses a portfolio of globally recognized fashion and lifestyle brands, including Von Dutch, Ed Hardy, Valentino Orlandi, Allbirds, Badgley Mischka, and more. As our direct-to-consumer business continues to grow, we are seeking a highly organized and detail-oriented E-Commerce Operations Associate to support the daily operations of our Shopify Plus e-commerce business. Reporting to the Senior E-Commerce Merchandising Manager, this role is responsible for maintaining product catalogs, supporting product launches, ensuring website accuracy, assisting with merchandising execution, and generating operational reports that help drive business decisions. This is an excellent opportunity for someone who enjoys working behind the scenes, has exceptional attention to detail, and thrives in a fast-paced ecommerce environment.

## Responsibilities

Product Catalog Management

- Build, maintain, and organize product catalogs within Shopify Plus
- Create and update products, variants, pricing, SKUs, UPCs, collections, tags, product descriptions, metafields, SEO information, and product attributes
- Perform bulk product uploads and edits using CSV imports and Shopify bulk editing tools
- Maintain accurate product information across all ecommerce channels
- Ensure consistency across sizing, colors, fabrics, collections, product categories, and merchandising attributes
- Conduct quality assurance checks after imports and product updates to ensure data accuracy.

Product Launch Coordination

- Support product launches by maintaining launch timelines and readiness checklists
- Coordinate with Creative and Marketing teams to ensure product photography, imagery, copy, and digital assets are delivered on time
- Verify product pages are complete before launch, including:
- Images
- Pricing
- Product descriptions
- Size guides
- Variants
- Inventory availability
- SEO fields
- Perform pre-launch and post-launch quality assurance testing across desktop and mobile devices
- Help identify and resolve launch issues before products go live

Merchandising Support

- Assist with daily merchandising updates within Shopify Plus
- Maintain collections, featured products, product badges, promotional placements, and cross-sell recommendations
- Support seasonal launches, promotional campaigns, and homepage merchandising updates
- Ensure products are properly categorized and easy for customers to discover

Reporting & Analytics

- Generate daily, weekly, and monthly e-commerce reports for leadership
- Monitor key business metrics including:
- Best-selling products
- Inventory levels
- Sell-through rates
- New product performance
- Collection performance
- Website traffic
- Conversion trends
- Support Google Analytics 4 (GA4) reporting by pulling standard ecommerce reports and identifying unusual performance trends
- Maintain reporting dashboards using Excel, Google Sheets, and Shopify Analytics

Shopify Operations & Automation

- Support the day-to-day administration of Shopify Plus
- Assist in maintaining Shopify automations and operational workflows
- Ensure new products, collections, and merchandising updates align with automation rules and business processes
- Help troubleshoot operational issues related to product setup, merchandising, or automation workflows
- Maintain documentation for ecommerce processes, workflows, and standard operating procedures

Cross-Functional Collaboration

- Partner closely with E-Commerce, Marketing, Creative, Inventory Planning, Customer Service, Warehouse Operations, and Production teams
- Support product launches, inventory updates, promotional campaigns, and seasonal merchandising initiatives
- Communicate launch readiness and operational issues to appropriate stakeholders

Continuous Improvement

- Identify opportunities to improve product setup processes, reporting efficiency, and merchandising workflows
- Stay current on Shopify Plus features, ecommerce best practices, and emerging digital commerce technologies
- Support process improvements that enhance operational accuracy and scalability

## Qualifications

- Bachelor's degree or equivalent experience in Business, Marketing, E-commerce, Operations, or a related field
- 2+ years of e-commerce operations or Shopify administration experience
- Strong hands-on experience with Shopify or Shopify Plus
- Advanced proficiency in Microsoft Excel and Google Sheets, including:
- VLOOKUP/XLOOKUP
- INDEX/MATCH
- Pivot Tables
- Filters
- Data Validation
- CSV Imports & Exports
- Experience maintaining product catalogs and performing bulk product uploads
- Basic working knowledge of Google Analytics 4 (GA4)
- Exceptional attention to detail and strong quality assurance skills
- Excellent organizational and time management abilities
- Comfortable managing multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- Self-motivated with a proactive, problem-solving mindset

## About DNAM Brands

## Company Overview
- **One-liner**: DNAM Brands is a global fashion group specializing in end-to-end manufacturing, brand licensing, e-commerce, and distribution for a portfolio of premium apparel and accessories.
- **Entity Type**: Private (family-owned)
- **Headquarters**: Beverly Hills, California, United States
- **Founded**: 2001
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Retail Apparel and Fashion
- **Target customers**: B2B (wholesale accounts, major department stores, independent retailers), B2C (direct-to-consumer e-commerce), and brand licensing partners
- **Mission**: To combine global reach with boutique-level service, delivering elevated collections with precision and consistency across design, production, and distribution.

## Products & Services
DNAM Brands offers a vertically integrated suite of services and manages a portfolio of owned and licensed brands.

- **Creative & Design**: In-house team delivering brand identity, visual direction, and concept-to-collection development for apparel, accessories, and lifestyle products.
- **Sampling & Production**: Global sampling and full production runs across categories, managed from prototype to final delivery.
- **Licensing**: Strategic licensing programs that amplify brand reach while protecting commercial integrity and creative control.
- **Fulfillment & Logistics**: Global logistics infrastructure managing inventory, warehousing, freight, and tracking for both DTC and wholesale models.
- **Sales & Distribution**: Direct connection to a global retail network, including high-visibility department stores and independent retailers, with dedicated account management.
- **Brand Portfolio**: Includes Clergerie Paris, Ed Hardy, Von Dutch, Valentino Orlandi, Kendall + Kylie, Badgley Mischka, Trina Turk, Gilda Paris, Natasia Swim, West Coast Blends, Forever USA, Spyzone Exchange, and J. Dawt.

## Market Standing
- **Valuation**: Not disclosed (private, family-owned)
- **Key Metric**: Employee headcount ~7 (LinkedIn, 2026), with +44.4% year-over-year growth; LinkedIn followers ~334 with +307.3% yearly growth
- **Notable Partners**: 15 international distributors; major department stores and independent retailers globally. Recent addition of Von Dutch brand.
- **Growth Signals**: Expansion into new brand licensing (Von Dutch), headcount growth, increase in social following, and global office presence (Beverly Hills, Madrid, Paris, London, Dongguan, New York).

## Competitive Advantages
- **Vertically integrated model**: Owns the full supply chain from design and production to fulfillment and sales, ensuring quality control and speed to market.
- **Diverse brand portfolio**: Manages both owned legacy brands (Ed Hardy, Von Dutch) and licensed collaborations (Kendall + Kylie, Badgley Mischka), reducing reliance on any single brand.
- **Global infrastructure**: Offices and distribution in the U.S., Europe, and Asia enable seamless cross-border operations and rapid scaling.

## Strategic Focus
- Scaling wholesale and direct-to-consumer channels, particularly through the reintroduction of Von Dutch for a new generation.
- Strengthening operational infrastructure (as evidenced by Director of Operations hiring) to support growth across e-commerce, wholesale, and international supply chain.
- Expanding licensing partnerships and leveraging existing brand equity to enter new categories.

## Why Work Here
- **Culture**: Family-owned and operated environment emphasizing collaboration, high-touch service, and cross-functional teamwork. Job postings highlight partnership with executive leadership and cross-departmental alignment.
- **Work Policy**: Not explicitly stated, but roles in Beverly Hills and New York suggest a hybrid/in-office expectation. Travel required for sales roles (1 week/month to NYC).
- **Perks & Engineering Culture**: Exposure to multiple globally recognized fashion brands; opportunity to work across the entire fashion supply chain from design to logistics. Emphasis on innovation, quality, and growth.

## Sources
1. [dnambrands.com](https://dnambrands.com)
2. [linkedin.com/company/dnambrands](https://linkedin.com/company/dnambrands)
3. [jobs.lever.co/silhouette - Director of Operations](https://jobs.lever.co/silhouette/96d75b8f-9b7a-40c2-b0c4-7543acf7fbb0)
4. [jobs.lever.co/silhouette - Sales Account Executive](https://jobs.lever.co/silhouette/33736919-0329-4317-b8ab-4e45faebf145)
5. [jobs.lever.co/silhouette - Company Landing Page](https://jobs.lever.co/silhouette)

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