---
title: 'E-Commerce Operations Specialist at Pergolux'
canonical: 'https://feeny.ai/job/e-commerce-operations-specialist-pergolux-vancouver-tbn7mjjvjs0m'
type: 'job'
last_seen: '2026-10-30'
---

# E-Commerce Operations Specialist at Pergolux

- **Company:** Pergolux
- **Location:** Vancouver, Canada
- **Compensation:** $60k–$70k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-30
- **Apply:** https://jobs.ashbyhq.com/pergolux/655a669d-90ae-4297-a8e7-aef2fb5d5cda

## Job description

As our E-Commerce Operations Specialist, you will drive the day-to-day operational excellence and health of our US storefront, ensuring seamless user experiences, catalog precision, and flawless campaign execution across all customer touchpoints. Operating in a hybrid capacity from our Metrotown office, you will collaborate closely with regional leadership, US Sales and Marketing, and our global digital teams to maintain peak performance and high-converting storefront journeys.

At PERGOLUX, we design and deliver Scandinavian-inspired outdoor living solutions, fostering an ambitious, supportive, and design-led global culture grounded in Integrity, Ambition, Innovation, Humility, Appreciation, and Unity.

## What You’ll Do

- Conduct daily end-to-end health checks across PDPs, collection pages, cart, and checkout flows, proactively identifying and resolving issues before they impact customers.
- Lead pre-release QA procedures for storefront themes, localized content, discount logic, and new application features across desktop and mobile devices.
- Configure, test, and manage digital promotional campaigns and discount logic in Shopify, coordinating go-live timing in sync with marketing launches.
- Maintain catalog integrity across all US product listings, spec sheets, and Google Merchant Center feeds to guarantee data and pricing accuracy.
- Analyze and report weekly storefront KPIs—including conversion rates, funnel drop-offs, and site speed—providing actionable insights and immediate optimizations.

## What You’ll Bring

- 1 to 3 years of hands-on experience in e-commerce operations or webshop management, with direct expertise using Shopify and digital analytics platforms.
- Exceptional attention to detail with a disciplined, mobile-first testing mindset to catch discrepancies in localization, pricing, and visual presentation.
- Proven analytical capability using tools such as GA4 or Shopify Analytics to diagnose funnel friction and communicate findings clearly to cross-functional teams.
- Strong written and verbal communication skills, paired with a collaborative approach and the initiative to escalate and resolve roadblocks swiftly.
- Flexibility to coordinate effectively across international time zones and an egoless, proactive attitude aligned with PERGOLUX core values.

## Benefits

- Comprehensive health insurance coverage.
- Retirement plan options.
- Paid vacation and sick days.
- An international, collaborative work environment that values creativity and innovation.
- Professional growth opportunities in a rapidly scaling e-commerce company.
- Team culture & events including team-building activities, seasonal celebrations, and after-work gatherings.
- Employee discounts on all PERGOLUX products.
- Comfortable workspace with complimentary snacks and beverages.

How to Apply Submit your application through our official channels. In your application, please include a brief three-sentence response describing a webshop issue you identified, how you detected it, and the action you took to resolve it. Explore more about our journey and opportunities on the [PERGOLUX Career Page](https://pergolux.de/pages/career?srsltid=AfmBOoqMCh9jNL9qC5tGgLuWpo5TAmYtSUWWGHgoJ4Z0SwntMuQEk_qE) and stay connected via [PERGOLUX LinkedIn](https://de.linkedin.com/company/pergolux).

## About Pergolux

## Company Overview
- **One-liner**: Pergolux sells aluminum pergolas and winter gardens directly to consumers, aiming to transform outdoor living spaces globally.
- **Entity Type**: Private (Funding not publicly disclosed)
- **Headquarters**: Berlin, Germany
- **Founded**: 2021
- **Founders**: Johannes Lauchenauer (Co‑founder & Chief Executive Officer)

## Core Business
- **Primary industry/industries**: Online and Mail Order Retail / E‑commerce for outdoor living products
- **Target customers**: B2C (homeowners and property owners looking for premium, easy‑to‑assemble pergola and winter garden solutions)
- **Mission or purpose statement**: “We increase people’s quality of living by providing the best outdoor living experience in the world!” [pergolux.de](https://pergolux.de/pages/ueber-uns)

## Products & Services
- **Aluminum Pergolas**: Modular, DIY‑friendly pergola systems available in multiple sizes and styles, designed for durability and easy assembly.
- **Winter Gardens**: Enclosed outdoor extensions that enable year‑round use of outdoor spaces.
- **Accessories & Add‑ons**: Optional side panels, lighting, heating, and other components to customise the outdoor space.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Headcount of 152 employees (+78.2% YoY); total funding or annual revenue not publicly reported, but company states it is “on the Autobahn to a billion EUR yearly revenue”. [pergolux.careers](https://pergolux.careers/)
- **Notable Investors/Partners**: No external investors or strategic partners publicly named.
- **Growth Signals**:
  - Workforce grew 78.2% year‑over‑year (from 59 to 152 employees). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Monthly web traffic increased 159.1% year‑over‑year (210,902 monthly visits). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Active job postings: 28 (down 26.3% month‑over‑month, but up 16.7% year‑over‑year). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Headquartered in Berlin with offices in 14 countries including the US, UK, Canada, Chile, Norway, and Australia. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)

## Competitive Advantages
- **Norwegian design heritage** combined with a direct‑to‑consumer e‑commerce model that keeps prices fair.
- **DIY‑friendly assembly** – products are engineered for customers to build themselves, reducing installation costs.
- **Global scale with local hubs** – physical offices in key markets allow for rapid customer support and logistics.
- **High growth momentum** – fast‑scaling team, rising web traffic, and ambitious revenue targets signal a strong market position.

## Strategic Focus
- **Global expansion**: Already operating in 14 countries, with continued hiring across sales, marketing, and operations to penetrate new markets.
- **Operational scaling**: Investing in logistics, warehousing, and order management to support rapid order volume growth.
- **Product innovation**: Iterating on pergola designs and accessories to maintain a competitive edge in outdoor living.

## Why Work Here
- **Culture**: “Move fast, break things” – a dynamic, fast‑paced environment where change is constant and employees are encouraged to take ownership and iterate quickly. [pergolux.careers](https://pergolux.careers/)
- **Work policy**: Predominantly onsite – 4 days per week in the office (8:30am – 5:00pm). Some teams/locations offer flexible hybrid or remote options (e.g., one week per year working from anywhere). [pergolux.careers](https://pergolux.careers/)
- **Visa/relocation**: The company does not offer work visa sponsorship or relocation assistance at this time. [pergolux.careers](https://pergolux.careers/)
- **Perks & benefits**: Team breakfasts, vibrant workplace, competitive compensation, and the chance to contribute to a business targeting €1B in revenue.
- **Hiring philosophy**: “We hire based on talent, not on experience.” Emphasis on drive, versatility, and adaptability over domain knowledge (e.g., “As long as you can spell pergolas, we can teach you the rest”). [pergolux.careers](https://pergolux.careers/)
- **Employee rating**: 4.3/5.0 (13 reviews) – Culture: 4.4, Career: 4.3, Compensation: 4.0, Work‑Life: 3.9. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)

## Sources
1. [pergolux.careers](https://pergolux.careers/) – Careers site with FAQ, culture, and hiring process.
2. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux) – Company profile with employee count, growth, offices, and tech stack.
3. [builtin.com/company/pergolux](https://builtin.com/company/pergolux) – Job listings and office details.
4. [pergolux.de/pages/ueber-uns](https://pergolux.de/pages/ueber-uns) – About page with mission and values.
5. [pergolux.de](https://pergolux.de/) – Homepage with product overview.

## Other roles at Pergolux

- [Warranty & Claims Specialist](https://feeny.ai/job/warranty-claims-specialist-pergolux-waterbury-office-mmtrtg5c5fyq) — Waterbury Office, United States
- [Customer Experience Specialist – Reviews & Social Care](https://feeny.ai/job/customer-experience-specialist-reviews-social-care-pergolux-vancouver-nycm9rsqpza1) — Vancouver, Canada
- [Verkaufs und Einrichtungsberater – Flagship Store (m/w/d)](https://feeny.ai/job/verkaufs-und-einrichtungsberater-flagship-store-m-w-d-pergolux-leipzig-ak0454ek5ydp) — Leipzig, Germany
- [Verkaufsberater Showroom (m/w/d)](https://feeny.ai/job/verkaufsberater-showroom-m-w-d-pergolux-leipzig-ghc6khf3c66p) — Leipzig, Germany
- [Senior Verkaufsberater Showroom (m/w/d)](https://feeny.ai/job/senior-verkaufsberater-showroom-m-w-d-pergolux-leipzig-an5w0smd0pj3) — Leipzig, Germany
- [Head of Sales](https://feeny.ai/job/head-of-sales-pergolux-vancouver-3mz7fsn8exv4) — Vancouver, Canada
- [Customer Service Representative](https://feeny.ai/job/customer-service-representative-pergolux-vancouver-m6c1ggdx609s) — Vancouver, Canada
- [Procurement Manager](https://feeny.ai/job/procurement-manager-pergolux-frankfurt-f2agz5t8bqgv) — Frankfurt
- [Operations Process & Systems Manager](https://feeny.ai/job/operations-process-systems-manager-pergolux-frankfurt-wa4cr1kbtqcp) — Frankfurt
- [Team Lead Supply Chain](https://feeny.ai/job/team-lead-supply-chain-pergolux-frankfurt-t847vkphsfqq) — Frankfurt