---
title: 'E2 Helpdesk / Travel Analyst at XLA'
canonical: 'https://feeny.ai/job/e2-helpdesk-travel-analyst-xla-arlington-s2w2sms0d764'
type: 'job'
last_seen: '2026-10-12'
---

# E2 Helpdesk / Travel Analyst at XLA

- **Company:** XLA
- **Location:** Arlington, VA
- **Posted:** 2026-09-28
- **Last confirmed live:** 2026-10-12
- **Apply:** https://job-boards.greenhouse.io/xla/jobs/5436479008

## Job description

XLA is looking for a E2 Helpdesk / Travel Analyst to support a federal agency in Arlington, VA. This position is onsite position Monday-Friday.

Target Annual Compensation Range for this role will be $50,000 to $55,000. There will also be a competitive benefits component to the package. The exact compensation at which this job is filled will be determined by the skills, experience, and location of the qualified candidate.

- The position will provide support to travelers, approving officials, and system administrators with E2 Travel related issues. This includes setting up new users, profile assistance, trip assistance, routing pool and hierarchy changes, monitoring trips and vouchers, and troubleshooting UFMS related errors
- Assist with conducting hands-on E2 training for E2 users
- Ensure compliance of DEA’s Lowest Available Airfare policy. This includes assisting offices in obtaining the correct documentation for voucher purposes
- Review requests for Fly America Act waivers (individual and annual)
- Provide and set maximum reimbursement cost for Rest and Recuperation (R&R) airfare
- Draft correspondence to DEA employees regarding E2. This will include memorandums on policy, broadcast email updates, and any other related correspondence.

General Experience:

- Requires two (2) years of experience. Relevant experience includes, but is not limited to, efficient data entry and ability to prepare and deliver reports and other documents in support of project(s).

Functional Responsibilities:

- Duties may include data input, preparing letters, files, forms, and other required documents; communicate with appropriate personnel to obtain necessary information; provide administrative, legal, and technical support.

Minimum Experience/Education/Certification:

- High School Diploma or other equivalent and two years of experience

## EEO Statement

XLA is committed to the full inclusion of all qualified individuals and is an equal opportunity employer committed to supporting equality and integrity in the workplace, professional development and education, and an entrepreneurial atmosphere.

We encourage qualified individuals with disabilities to apply. If a reasonable accommodation is needed to participate in the job application or interview process or to perform essential job functions, please contact our HR team by phone at 703-584-8317 or via email at humanresources@xla.com. For persons who are deaf, hard of hearing, deafblind, or deaf-disabled, XLA will provide an American Sign Language (ASL) interpreter where needed as a reasonable accommodation for the hiring processes.

We are proud to be an EEO/VETERAN EMPLOYER.

All qualified applicants will receive consideration for employment without regard to their protected veteran or disabled status and will not be discriminated against for self-identifying with either category

## About XLA

## Company Overview
- **One-liner**: XLA is an award-winning government services provider offering program lifecycle management, engineering & technical solutions, and international program support to federal agencies.
- **Entity Type**: Private
- **Headquarters**: Vienna, Virginia, USA
- **Founded**: 1994
- **Founders**: Not publicly available

## Core Business
- Primary industry: Business Consulting and Services, Government Contracting
- Target customers: U.S. federal government agencies (national homeland, international, civilian, and defense sectors)
- Mission or purpose statement: To provide continuous support to agencies facing declining budgets and rising demand for services, delivering high-quality, agile, and cost-effective solutions to meet multi-faceted challenges.

## Products & Services
For each major offering:
- **Program Lifecycle Management**: Full lifecycle support for government programs, including project management, contract requirements, and performance management.
- **Engineering & Technical Solutions**: IT modernization, cybersecurity, and operational efficiency services.
- **International Program Support**: Advisory and support services for international development and diplomatic missions.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual Revenue of approximately $1.4M (latest data), with 256 total employees
- **Notable Investors/Partners**: One recorded convertible note in 2012; key client partners include USAID, U.S. Department of State, and other federal agencies
- **Growth Signals**: Workforce grew 11.0% YoY; active job postings increased 44.4% year-over-year and 333.3% month-over-month; LinkedIn following grew 22.5% annually.

## Competitive Advantages
- **Deep federal expertise**: Over 25 years of experience serving national homeland, international, civilian, and defense sectors.
- **Award-winning track record**: Recognized as a reliable government services provider with strong past performance.
- **Broad talent network**: Strong alumni pipeline from major government contractors (Booz Allen Hamilton, CACI, Deloitte) and government agencies (USAID, State Department).
- **Comprehensive service offering**: Covers program management, IT/cybersecurity, and international support under one roof.

## Strategic Focus
- Current priorities include expanding federal portfolio through prime contracts (e.g., National Archives program), driving growth initiatives, and strengthening corporate infrastructure and cybersecurity capabilities.
- Focus on scaling operations and capturing new business in a dynamic federal market under new leadership.

## Why Work Here
- **Culture**: Employer rating of 3.6/5.0 (95 reviews), with strong work-life balance (4.2) and fair compensation (3.8). Culture scores 3.5, career development 3.2.
- **Work policy**: Mix of in-office (Vienna, Arlington, Washington DC, etc.) and remote roles (some positions in Zambia). Most roles are on-site.
- **Perks & benefits**: Offers 401(k), disability insurance, life insurance, dental, health, and FSA benefits. Provides free snacks and drinks, job training, conferences, and tuition assistance. Offers diversity-based Employee Resource Groups.
- **Career development**: Career-growth focused training, professional education reimbursement, SMART goal mentoring, employee mobility program (independent contributor and management tracks), and corporate partnerships for training.
- **Notable departures**: President and CEO Gary Slack left in April 2026; current leadership includes COO Bret Mitchell and President James Vant (former President of eTelligent Group and senior leader at Octo/IBM, Gartner, PwC).

## Sources
1. [xla.com](https://xla.com)
2. [xla.com/careers](https://xla.com/careers)
3. [LinkedIn - XLA](https://www.linkedin.com/company/xla)
4. [Built In - XLA](https://builtin.com/company/xla)
5. [xla.com - Leadership](https://xla.com/xla-leadership)

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