--- title: 'eCommerce Manager at Foodstuffs North Island' canonical: 'https://feeny.ai/job/ecommerce-manager-foodstuffs-north-island-mangere-2xz2namkdqnc' type: 'job' last_seen: '2026-10-30' --- # eCommerce Manager at Foodstuffs North Island - **Company:** Foodstuffs North Island - **Location:** Mangere, New Zealand - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-30 - **Apply:** https://jobs.lever.co/foodstuffs/9d696335-575f-4414-82f3-37c7d47e2157 ## Job description eCommerce Manager Ko wai mātou – About us Kia ora. We’re Foodies. You know New World, PAK’nSAVE and Four Square right? That’s us! With 300+ stores and over 24,000 Foodies across Te Ika‑a‑Māui, our North Island Co‑op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people – our taonga – every day for being uniquely them. Our eCommerce team plays a critical role in shaping the future of online shopping for Kiwi households. From digital merchandising to personalised customer experiences, we’re focused on delivering an intuitive, relevant and high‑performing online journey that makes shopping easy. Te Tūranga – About the role As our eCommerce Manager, you’ll take ownership of key projects that improve our online customer experience and operational performance. You’ll work across initiatives such as Quick Commerce, Click & Collect and Standard Delivery, with your project portfolio evolving in line with business priorities. In this role, you’ll: Lead multiple projects from business case and planning through to implementation and benefits realisation, bringing structure, momentum and strong follow-through. ## About Foodstuffs North Island ## Company Overview - **One-liner**: New Zealand's largest grocery retailer, a cooperative of locally owned PAK'nSAVE, New World, Four Square, and Gilmours stores, serving communities across the North Island. - **Entity Type**: Private (cooperative) - **Headquarters**: Auckland, New Zealand (Support Centre in Mangere; additional offices in Wellington and Palmerston North) - **Founded**: 1922 - **Founders**: Not publicly available (cooperative structure, no individual founders) ## Core Business - Primary industry: Retail grocery and Fast Moving Consumer Goods (FMCG) - Target customers: B2C (consumers via retail stores and online), B2B (businesses via Gilmours wholesale) - Mission: "Making sure New Zealanders get more out of life" ## Products & Services - **PAK'nSAVE**: Discount grocery stores focused on value pricing. - **New World**: Full-service supermarkets with a wide product range. - **Four Square**: Convenience stores tailored to local communities. - **Gilmours**: Wholesale supply for businesses, cafes, and restaurants. - **Online Shopping**: Click & collect and home delivery options across banners. - **Mobile Checkouts & Technology**: Self-service checkouts, mobile checkout options, and innovative store designs (metros, cut-throughs) to speed up shopping. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private cooperative) - **Key Metric**: 24,000 employees (“Foodies”); 350+ stores; ~4.08 million customer visits per week; over 5 million individual grocery items sold daily. - **Notable Investors/Partners**: 100% New Zealand owned and operated; owned by over 300 local grocery retailers (cooperative members). Partners with local suppliers, stocking over 60,000 products. - **Growth Signals**: Investing ~$100 million annually in new and transformed stores; planned ~8 new store openings in FY24; $50 million invested in innovation in 2021; proposal to merge with Foodstuffs South Island to streamline operations. ## Competitive Advantages - **Cooperative Model**: Local owner-operators have deep community ties, tailoring product ranges to local needs while benefiting from the scale of a national network. - **Scale & Efficiency**: One of the largest supply chains in New Zealand, with dedicated distribution, logistics, and transport teams. - **Customer-Driven Innovation**: Heavy investment in technology (mobile checkouts, online shopping) and store formats to enhance customer experience. - **Workforce Development**: Largest trainer of butchers and bakers in New Zealand; strong internal career pathways including potential store ownership. ## Strategic Focus - **Merger with Foodstuffs South Island**: A proposal to merge the two co-ops into one entity to streamline business operations. - **Customer Experience**: Continuous improvement of product range, value, and convenience; leveraging data and analytics (e.g., Loyalty Insights & Customer Analytics Manager role). - **Digital & Technology**: Investing in Salesforce, SAP, and other enterprise systems; hybrid roles in IT, analytics, and engineering. - **Sustainability & Community**: Supporting local suppliers, reducing environmental impact, and serving over 1.4 million customers weekly. ## Why Work Here - **Culture**: Described as a “whānau” (family) with a strong sense of belonging; cooperative values mean every employee contributes to something bigger. - **Work Arrangements**: Many support centre and supply chain roles offer hybrid work (e.g., Mangere, Wellington, Palmerston North). Store roles are on-site. - **Career Growth**: Opportunities across retail, supply chain, support centre (finance, marketing, IT, legal). Pathways to store ownership for motivated team members. - **Perks & Training**: Largest trainer of butchers and bakers in NZ; professional development programs; scale and security of a 100-year-old organisation. - **Engineering & Tech**: Roles like Salesforce Technical Lead, Senior SAP Developer, SuccessFactors Support Analyst, and Deployment Specialist indicate a modernising tech environment. ## Sources 1. [foodstuffs.co.nz](https://www.foodstuffs.co.nz/news-room/Get-the-facts-fsni) – Company facts and figures 2. [foodstuffs.co.nz](https://www.foodstuffs.co.nz/working-at-foodies) – Working at Foodies overview 3. [jobs.lever.co/foodstuffs](https://jobs.lever.co/foodstuffs) – Current open positions (hybrid, tech roles) 4. [linkedin.com](https://linkedin.com/company/foodstuffs-auckland-limited) – LinkedIn company page (followers, employee count, revenue) 5. [foodstuffs.careers](https://foodstuffs.careers/about-us.php) – Careers site with culture and role descriptions ## Other roles at Foodstuffs North Island - [Principal Security Engineer](https://feeny.ai/job/principal-security-engineer-foodstuffs-north-island-mangere-c9n68accyv4y) — Mangere, New Zealand - [Assistant Category Manager – Wine | Fixed Term Contract ending October 2027](https://feeny.ai/job/assistant-category-manager-wine-fixed-term-contract-ending-october-2027-h2k1rxc5agwf) — Mangere, New Zealand - [Quality Controler - Produce](https://feeny.ai/job/quality-controler-produce-foodstuffs-north-island-grenada-8szd7mt2q3ek) — Grenada, New Zealand - [Team Coordinator - Retail](https://feeny.ai/job/team-coordinator-retail-foodstuffs-north-island-mangere-eaw4pcz4388g) — Mangere, New Zealand - [Engineering Assistant](https://feeny.ai/job/engineering-assistant-foodstuffs-north-island-mangere-7rer338bxcx9) — Mangere, New Zealand - [Supply Chain Business Improvement Specialist (Fixed-Term)](https://feeny.ai/job/supply-chain-business-improvement-specialist-fixed-term-foodstuffs-north-island-avxjqy438e57) — Mangere, New Zealand - [QA Engineer - SAP SuccessFactors](https://feeny.ai/job/qa-engineer-sap-successfactors-foodstuffs-north-island-mangere-rx2pggaef3dk) — Mangere, New Zealand - [QA Engineer - SAP (MM)](https://feeny.ai/job/qa-engineer-sap-mm-foodstuffs-north-island-mangere-se495tsa4g1h) — Mangere, New Zealand - [Bakery Specialist](https://feeny.ai/job/bakery-specialist-foodstuffs-north-island-lower-hutt-e58qaphqvy5g) — Lower Hutt, New Zealand - [Replenishment Practice & Capability Lead](https://feeny.ai/job/replenishment-practice-capability-lead-foodstuffs-north-island-mangere-y0tkr154qhbj) — Mangere, New Zealand