--- title: 'eCommerce Merchandiser (International Returns) at Easyship' canonical: 'https://feeny.ai/job/ecommerce-merchandiser-international-returns-easyship-london-7dngqemej5zg' type: 'job' last_seen: '2026-11-01' --- # eCommerce Merchandiser (International Returns) at Easyship - **Company:** Easyship - **Location:** London, United Kingdom - **Posted:** 2026-10-20 - **Last confirmed live:** 2026-11-01 - **Apply:** https://boards.greenhouse.io/easyship/jobs/4723321006?gh_jid=4723321006 ## Job description About Easyship: Easyship is one of the world’s leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we’ve been on a mission to democratise logistics by removing the “black box” of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single “mission control” for global trade, offering access to 550+ courier services across 200+ destinations. We are an award-winning, global team (Forbes 30 Under 30, TechInAsia’s Best Startup) with offices in London, New York, Hong Kong, and beyond. We’re growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you’re ready to solve complex problems at scale, we’d love to have you join us. Job Title: eCommerce   Merchandiser (International Returns) Location: London (Travel to Corby Required Occasionally) Reporting to: Head of Programs Key Relationships: Program Management, Operations & Hub Management, Compliance, eBay Who We’re Looking For: Easyship runs eBay’s International Returns programme, and every returned item is an opportunity to recover value. We’re looking for a eCommerce  Merchandiser to own the resale of that returned inventory. You’ll assess and triage returned items, set pricing and resale strategy, list them across resale channels, and keep stock moving so aging inventory stays low. We’re after someone commercially minded and detail-oriented, who enjoys turning returns into revenue and uses data to keep improving the approach. What would you be responsible for: - Assessing, grading, and triaging returned items to decide the best route for each unit. - Setting pricing and resale strategy to maximise recovery value, balancing speed of sale against margin. - Listing and presenting items across resale channels, with accurate titles, photos, descriptions, and categorisation. - Managing stock flow: keeping aging inventory low, clearing slow movers, and prioritising high-value units. - Choosing between bulk and individual resale (liquidation lots or piece-by-piece) based on which returns the most value. - Tracking recovery rate, sell-through, inventory aging, and margin per unit, and refining strategy based on the results. - Working with Program Management, Operations, and Compliance to keep the programme running smoothly. You Might Be a Good Fit If: - You have experience in eCommerce resale, online marketplace selling (eBay or similar), liquidation, or returns and reverse logistics. - You have strong commercial and pricing judgement, and you’re comfortable with margin and recovery calculations. - You have a sharp eye for detail when grading condition and writing listings. - You’re analytical and use data to refine pricing and resale decisions. - You’re highly organised and can prioritise high volumes of time-sensitive stock. - You thrive in a fast-paced, entrepreneurial environment and challenge the status quo to get better outcomes. - Bonus: liquidation or B2B bulk-lot selling; cross-border shipping and international returns; knowledge of restricted and prohibited goods; experience with inventory or warehouse management systems. Why You’ll Love Working at Easyship? - Competitive compensation with equity options - Comprehensive health insurance - Gym & wellness reimbursement - Work from anywhere for up to 4 weeks per year - Generous vacation policy, duvet days, and mental health days Headquartered in London with offices in New York, Hong Kong, Singapore, Melbourne, Toronto, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team! ## About Easyship ## Company Overview - **One-liner**: Easyship is a global multi-carrier shipping software platform that enables eCommerce businesses of all sizes to compare rates, print labels, automate fulfillment, and manage cross-border logistics with transparent tax and duty calculations. - **Entity Type**: Private (Series A funded; now a profitable, high-growth scale-up) - **Headquarters**: New York, United States (with joint headquarters in London, UK and Hong Kong, and offices in Bangalore, Taipei, Singapore, Melbourne, and California) - **Founded**: 2014 - **Founders**: Tommaso Tamburnotti, Augustin Ceyrac, Paul Lugagne ## Core Business - Primary industry: eCommerce shipping and fulfillment software (Logistics Technology) - Target customers: B2B – from small businesses (10–10,000 parcels/month) to enterprise brands (10,000–1M+ monthly shipments), including crowdfunding creators - Mission or purpose statement: "Democratize shipping for all" – making global shipping accessible, transparent, and affordable for every online seller ## Products & Services - **Easyship No-Code App**: A drag-and-drop shipping dashboard for small to medium businesses that syncs orders from sales channels, compares courier rates, prints labels, and provides branded tracking – set up in 3–5 minutes. - **Easyship Shipping API**: An enterprise-grade API with 99.99% uptime for high-volume merchants to integrate shipping automation, rate shopping, and customs documentation directly into their own systems. - **Crowdfunding Fulfillment Solution**: A specialized suite for Kickstarter and Indiegogo creators, offering backer surveys, courier selection, warehousing, and shipping insurance. - **Multi-Carrier Rate Shopping**: Intelligent algorithm that automatically recommends the cheapest, fastest, or best-value shipping option from over 550 courier services (UPS, FedEx, DHL, USPS, etc.) with exclusive discounted rates up to 91% off retail. - **Tax & Duties at Checkout**: Real-time calculation and display of import taxes and duties during checkout (first integrated on Shopify in 2017) to eliminate surprise fees for international buyers. - **Branded Tracking & Post-Purchase Updates**: Reduces "Where Is My Order?" inquiries by up to 63% with custom tracking pages and automated delivery notifications. ## Market Standing - **Valuation/Market Cap**: Not disclosed (last known funding: Series A, November 2018) - **Key Metric**: Annual revenue of $8.0M (LinkedIn estimate) and total funding from Series A (undisclosed amount) from notable investors - **Notable Investors/Partners**: Lazada, Lamivoie Capital Partners, Rubicon Venture Capital, One Way Ventures, Kima Ventures, Picus Capital. Official partner of Kickstarter and Indiegogo. - **Growth Signals**: - Trusted by over 100,000 brands worldwide - Ranked #1 global category leader for shipping software by G2 in the January 2026 Winter Edition - Employee headcount grew 22.1% YoY to 149 employees - Operates in 50+ origin countries, delivering to 200+ destinations - Awarded "Best Startup in Asia" (TechInAsia), "Technology Company of the Year" (ComputerWorld Hong Kong), and multiple American Business Awards ## Competitive Advantages - **Largest courier network**: Access to 550+ shipping services in one account, with exclusive discounted rates (up to 91% off retail). - **First-mover in tax/duties transparency**: Pioneered integrated tax and duty calculation at checkout for eCommerce platforms, reducing customer friction for cross-border orders. - **99.99% platform uptime**: Heavy investment in technical infrastructure ensures reliability for mission-critical shipping operations. - **Global reach with local presence**: Offices and fulfillment capabilities across North America, Europe, Asia-Pacific, and Australia, enabling true global logistics from a single platform. ## Strategic Focus - **Aggressive growth target**: Aims for 300% annual growth and continues to expand its global footprint into new origin and destination markets. - **Product expansion**: Further developing automation, warehousing, and 3PL integrations to offer end-to-end fulfillment beyond shipping labels. - **Enterprise and API deepening**: Strengthening the high-volume API offering to capture larger merchants and marketplaces. - **Crowdfunding vertical**: Continuing to build on its official partnerships with Kickstarter and Indiegogo to dominate the creator fulfillment space. ## Why Work Here - **Culture & values**: Emphasizes mutual respect, diversity, accountability, and collaboration. Described as a group of "engineers, designers, strategists and bubble wrap aficionados" solving the last piece of eCommerce. - **Global flexwork policy**: "Explore, Experience, and Excel Anywhere for 4 Weeks!" – employees can work from anywhere for up to four weeks per year. - **Compensation & equity**: Competitive salaries plus equity shares, performance bonuses, and employee stock purchase plan. - **Wellness & perks**: Robust health insurance (dental, vision), gym reimbursement, mental health days, generous vacation, and office snacks. - **Diversity & inclusion**: Employee Resource Groups (ERGs), diverse global team across 8 countries, and a commitment to hiring people of all backgrounds. - **Work model**: Hybrid/in-office presence with offices in New York, London, Hong Kong, Bangalore, Taipei, Singapore, Melbourne, and California. Remote-friendly roles available. - **Engineering culture**: High ownership, roadmap-driven work, and investment in leading-edge technical infrastructure (99.99% uptime). Tech stack includes Ruby on Rails. ## Sources 1. [easyship.com](https://www.easyship.com/about-us) – Company profile, founders, funding, awards 2. [easyship.com](https://www.easyship.com/careers) – Careers page, perks, global offices, flexwork policy 3. [linkedin.com](https://www.linkedin.com/company/easyship) – LinkedIn company page (employees, revenue, industry, headquarters) 4. [builtin.com](https://builtin.com/company/easyship) – Benefits, culture, open roles, diversity initiatives ## Other roles at Easyship - [Senior Product Manager (Finance and Account Management)](https://feeny.ai/job/senior-product-manager-finance-and-account-management-easyship-europe-vgpkqcavefpq) — Europe - [Account Executive](https://feeny.ai/job/account-executive-easyship-europe-c9rnvc975eck) — Europe - [Customer Success Manager - Growth](https://feeny.ai/job/customer-success-manager-growth-easyship-bengaluru-wcyjpj32czch) — Bengaluru, India - [Pricing Analyst](https://feeny.ai/job/pricing-analyst-easyship-bengaluru-d954rbh8vct3) — Bengaluru, India - [Technical Implementation Lead](https://feeny.ai/job/technical-implementation-lead-easyship-remote-ck8fsxbr306r) - [HR Manager](https://feeny.ai/job/hr-manager-easyship-corby-9w7hgxew2v9w) — Corby, United Kingdom - [Warehouse Supervisor](https://feeny.ai/job/warehouse-supervisor-easyship-corby-kc44k7r7q2zn) — Corby, United Kingdom - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-easyship-london-znk77y8q173e) — London, United Kingdom - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-easyship-bengaluru-asg3v14d1a4v) — Bengaluru, India - [Senior Product Manager (Finance and Account Management)](https://feeny.ai/job/senior-product-manager-finance-and-account-management-easyship-bengaluru-kg8xzj1e1vj9) — Bengaluru, India