---
title: 'eCommerce Merchandising Specialist at Zwift'
canonical: 'https://feeny.ai/job/ecommerce-merchandising-specialist-zwift-london-mnjh6p9hp17r'
type: 'job'
last_seen: '2026-11-05'
---

# eCommerce Merchandising Specialist at Zwift

- **Company:** Zwift
- **Location:** London, United Kingdom
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-11-05
- **Apply:** https://zwift.com/careers?gh_jid=8907816002

## Job description

Location: London, UK

About the role and about You:

You love getting the details right and seeing your work go live. As our Ecommerce Merchandising Specialist, you’ll help keep our online stores accurate, organized, and running smoothly. Your work will include building product listings, setting up promotions, and maintaining our catalogs. You’ll help customers find and purchase the products they need to get started with Zwift and keep riding.

You’ll turn plans into polished shopping experiences, working with teammates to make sure products and promotions launch correctly and on time. Success means customers find accurate product information, discounts work as expected, and the team can count on you to follow through. If you enjoy hands-on work, clear priorities, and the satisfaction of a well-executed launch, you’ll feel at home in this role.

What you’ll do:

- Execute day-to-day updates across our Shopify stores, keeping store content and settings accurate and current.
- Build and maintain product listings, using supplied, approved copy, images, pricing, and product specifications, including accurate variant setup.
- Keep catalogs and collections organized so customers can easily browse and find the right products.
- Set up, test, launch, and deactivate promotions and discount codes according to approved plans and schedules.
- Manage store user accounts and permissions according to established access guidelines.
- Check your work before and after launch, troubleshoot routine issues, and communicate progress or blockers so updates stay on track.

What we’re looking for:

- Hands-on Shopify experience managing products, collections, discounts, and store settings.
- Experience supporting ecommerce operations, catalog maintenance, or promotional launches.
- Strong attention to detail, with the ability to catch errors in product information, pricing, and promotional setup.
- The ability to turn clear briefs into accurate store updates, follow established processes, and ask questions when details are missing.
- Good organizational skills and the ability to manage recurring tasks alongside time-sensitive requests.
- Comfort learning digital tools and working with spreadsheets to organize, review, and update information, including familiarity with product imports, exports, and bulk updates.
- Clear communication and reliable follow-through when working with teammates on store updates and launches.
- A practical approach to problem-solving, including knowing when to resolve an issue independently and when to ask for help.

If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified.

How to stand out among the rest:

Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too.

We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing careers@zwift.com.

Zwift, Inc. is an Equal Opportunity Employer.

## About Zwift

## Company Overview
- **One-liner**: Zwift is a massively multiplayer online fitness platform that turns indoor cycling and running into an immersive, gamified social experience.
- **Entity Type**: Private (Series B, $619.5M total funding)
- **Headquarters**: Long Beach, California, United States
- **Founded**: 2014
- **Founders**: Jon Mayfield, Eric Min, Scott Barger, Alarik Myrin

## Core Business
- Primary industry: Interactive fitness / virtual training (Technology, Information and Internet)
- Target customers: B2C – cyclists and runners, from beginners to professionals; also B2B partnerships with race organizers and equipment manufacturers
- Mission: “Make more people, more active, more often.”

## Products & Services
- **Zwift App (Core Platform)**: A subscription-based (US$19.99/month) virtual world where users connect smart trainers/treadmills via ANT+ or Bluetooth to ride or run in 3D environments like Watopia, London, and New York. Includes group rides, races, structured workouts, and social features.
- **Zwift Ride**: Smart bike frame launched in late 2024 with built-in controls, compatible with the Wahoo Kickr Core trainer.
- **Zwift Hub / Hub One**: Direct-drive smart trainers (launched 2022–2023) that simulate road gradient and provide accurate power measurement.
- **Zwift Play**: Handlebar controllers (2023) for in-game steering, braking, and power-ups.
- **Zwift RunPod**: Bluetooth footpod for tracking treadmill running speed (2018).
- **Zwift Academy**: An annual talent identification and training program that offers professional contracts to top participants.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual revenue of $75M (estimated); total funding of $619.5M across 7 rounds.
- **Notable Investors/Partners**: Highland Europe (led Series B), KKR ($450M minority investment in 2020), Novator (Series A), Ion Pacific; also sponsors Tour de France Femmes and Paris–Roubaix Femmes.
- **Growth Signals**: In April 2026, Zwift acquired Rouvy to accelerate indoor cycling market growth; headcount grew 3% YoY to 285 employees; active job postings increased 133% year-over-year.

## Competitive Advantages
- **Gamified ecosystem**: Blends gaming mechanics (avatars, power-ups, worlds) with real fitness data – a unique moat in the fitness tech space.
- **Community lock-in**: Massive multiplayer social features (group rides, races) create network effects and high retention.
- **Hardware integration**: Own-brand smart trainers and bike frames (Zwift Hub, Zwift Ride) reduce dependency on third-party devices and deepen platform stickiness.
- **Pro athlete & brand credibility**: Official sponsor of major cycling events and home to pro riders, reinforcing authenticity.

## Strategic Focus
- Expand hardware product line (smart bikes, controllers) to capture more of the indoor training value chain.
- Grow the user base internationally through the Rouvy acquisition and partnerships with race organizers.
- Enhance the software platform with esports tournaments, structured training programs, and deeper social features.

## Why Work Here
- **Culture**: “Play is in our DNA” – a fitness company born from gaming, combining fun with purpose. Emphasis on community and active lifestyles.
- **Work Model**: Hybrid – flexible remote/office policy. HQ in Long Beach, CA, with offices in the UK, Brazil, Australia, and other countries.
- **Perks**: Comprehensive healthcare, well-being benefits, modern family support (paid parental leave), competitive time off, fitness industry discounts.
- **Engineering Culture**: Tech stack includes Node.js, Java, Kotlin, Swift, React, React Native, Kubernetes, AWS, PostgreSQL, Redis, and more. Teams work on game systems, mobile, community support, and platform infrastructure.
- **Employee Ratings**: 3.2/5 on LinkedIn (175 reviews) – Work-Life 3.5, Compensation 3.7, Culture 3.4, Career 3.1.

## Sources
1. [zwift.com/careers](https://www.zwift.com/careers)
2. [news.zwift.com](https://news.zwift.com/en-WW/about/)
3. [linkedin.com/company/zwift](https://www.linkedin.com/company/zwift)
4. [en.wikipedia.org/wiki/Zwift](https://en.wikipedia.org/wiki/Zwift)
5. [builtin.com/company/zwift](https://builtin.com/company/zwift)

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