---
title: 'EDI and Customer Service Coordinator at Revlon Corporate'
canonical: 'https://feeny.ai/job/edi-and-customer-service-coordinator-revlon-corporate-johannesburg-41z7e1dm9y6k'
type: 'job'
last_seen: '2026-11-04'
---

# EDI and Customer Service Coordinator at Revlon Corporate

- **Company:** Revlon Corporate
- **Location:** Johannesburg, South Africa
- **Posted:** 2026-10-01
- **Last confirmed live:** 2026-11-04
- **Apply:** https://job-boards.greenhouse.io/revloncorporate/jobs/5276517008

## Job description

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day.

Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic, fragrance-free beauty brand.

Today, Revlon resiliently continues its legacy as a leading global beauty company. Our diverse portfolio—which consists of some of the world’s most iconic brands and product offerings in color cosmetics, skincare, hair color & care, personal care, and fragrances—is sold around the world through prestige, professional, mass, and direct-to-consumer retail channels. These brands include Revlon, Revlon Professional, Elizabeth Arden, Almay, American Crew, CND, Cutex, Mitchum, Sinful Colors, Creme of Nature, Christina Aguilera, John Varvatos, Juicy Couture, Ed Hardy and more.

We honor our heritage, embrace change, and applaud diversity. We champion our employees and celebrate our consumers.

We are Revlon, together, transforming beauty.

This role is an Onsite Role: This role requires full-time presence at our Elandsfontein office.

Overview:

- To manage day-to-day purchase orders, delivery notes, invoices, PODs, and inventory updates, order processing, customer service coordination, and exception handling, ensuring accurate and timely order flow between Commercial, Finance, and Logistics ((EDI).

Responsibilities:

- Execute/process EDI order processing (downloads, validation, error resolution, portal updates).
- Monitor order queues and exceptions, ensuring timely resolution.
- Communicate order issues, blocks, and stock constraints to relevant teams.
- Coordinate order release and confirmations with warehouse and customers.
- Handle customer queries relating to orders, deliveries, and documentation.
- Maintain basic trackers and reporting on orders, service levels, and exceptions.
- Support claims investigations and follow-ups with guidance from management.
- Act as a central coordination point between Commercial, Finance, and Logistics.

Who you are:

- Customer service–focused mindset, confident engaging with internal and external stakeholders.
- Clear and effective communication skills in English, both written and verbal.
- Self-directed and accountable, with ownership of delivery and outcomes.
- Organised and able to manage multiple priorities simultaneously.
- Dependable and adaptable, comfortable coordinating multiple operational activities.
- Resourceful, creative, and solutions-oriented.
- Enterprising, confident, and appropriately assertive.
- Able to work effectively under pressure and manage stress.
- High attention to detail with a strong focus on accuracy.
- Deadline and goal-driven.

Qualifications:

- Grade 12
- 3–5 years relevant experience in customer service / order management / EDI
- 3–5 years’ experience working with SYSPRO in an order-to-cash or customer service environment.
- Experience with EDI processing, order management, and customer portals.
- Good understanding of order flow, basic warehouse processes, and delivery coordination.
- Strong attention to detail with the ability to resolve order and system exceptions.
- Comfortable engaging with internal stakeholders (Sales, Finance, Logistics).
- Intermediate Excel and reporting capability.

Customer service-related qualification (Advantageous)

#LI-Onsite

## #LI-DV1

Applicant Data Protection Disclosure (POPIA)

By submitting your application to [Company Name], you acknowledge that we will collect and process your personal information, including but not limited to your name, contact details, CV, employment history, qualifications, and any other information you provide, for the purpose of assessing your suitability for current employment opportunities.

Your personal information may be shared with internal hiring managers, HR personnel, and trusted third-party service providers (such as recruitment platforms and background screening providers), and may be transferred outside of South Africa where necessary, subject to appropriate safeguards in accordance with applicable data protection laws.

We will retain your personal information for the duration of the recruitment process and for up to 3 years, thereafter for consideration for future opportunities, unless you request deletion sooner.

You have the right to access, correct, or request deletion of your personal information, as well as to object to or withdraw consent for its processing at any time, subject to applicable legal limitations. To exercise these rights, please contact our Information Officer at privacypolicy@revlon.com.

[Applicant Privacy Notice](https://cdn.shopify.com/s/files/1/0650/1328/5059/files/Applicant_Privacy_Notice.pdf)

[Privacy policy – Revlon](https://www.revlon.com/policies/privacy-policy)

## About Revlon Corporate

## Company Overview
- **One-liner**: Revlon is a global beauty company that manufactures and markets color cosmetics, hair color and care, skincare, fragrances, and beauty tools under a portfolio of iconic brands sold in approximately 150 countries.
- **Entity Type**: Private (owned by a consortium of lenders after emerging from bankruptcy in 2023)
- **Headquarters**: New York, New York, USA
- **Founded**: 1932
- **Founders**: Not explicitly stated in provided sources; historically founded by Charles Revson, Joseph Revson, and Charles Lachman

## Core Business
- Primary industry: Beauty and personal care (color cosmetics, hair care, skincare, fragrances, men’s grooming, deodorants)
- Target customers: B2C (mass market, salon professional, prestige) and B2B (salons, retailers, distributors)
- Mission/purpose: “To deliver high-quality products that inspire and empower their customers” and to be a “color authority and beauty trendsetter” [revloncorp.com](https://www.revloncorp.com/pages/who-we-are)

## Products & Services
Revlon’s diversified portfolio of brands includes:
- **Revlon**: Color cosmetics, nail enamel, skincare
- **Elizabeth Arden**: Skincare, fragrances, cosmetics
- **Revlon ColorSilk**: At-home hair color
- **Revlon Professional**: Salon hair color and care
- **American Crew**: Men’s grooming
- **Almay**: Hypoallergenic cosmetics
- **Mitchum**: Antiperspirant deodorants
- **Cutex**: Nail polish remover
- **Elizabeth Taylor, Juicy Couture, Curve, John Varvatos, Christina Aguilera**: Designer and celebrity fragrances

All products are consumer packaged goods sold through mass, salon, and prestige retail channels. [revloncorp.com](https://www.revloncorp.com/pages/who-we-are)

## Market Standing
- **Valuation/Market Cap**: Not publicly available (private company)
- **Key Metric**: Ranks among the top 20 global beauty companies; annual revenue not disclosed
- **Notable Investors/Partners**: Not disclosed in provided sources
- **Growth Signals**: Recent investment in a new global headquarters in New York’s financial district, a new R&D hub (NEST Center) in Kenilworth, NJ, and continued expansion of manufacturing capacity at the Oxford, NC facility (largest production site, size of 12 football fields) [revloncorp.com](https://www.revloncorp.com/pages/corporate)

## Competitive Advantages
- **Iconic brand portfolio** with deep heritage (first opaque nail enamel in 1932) and global recognition
- **Long-standing reputation** as a color authority and beauty trendsetter
- **Broad distribution** across mass, salon, and prestige channels in ~150 countries
- **Vertical integration** with large-scale manufacturing and dedicated R&D facilities

## Strategic Focus
- **Innovation**: Advancing R&D through the new NEST Center, embracing digital transformation, and bringing new products to market with purpose and precision
- **Global operations**: Strengthening presence across North America, Europe, Latin America, Asia Pacific, and Africa
- **Talent development**: Promoting a growth mindset, internal mobility, and a feedback culture as outlined in the “Employee Promise” [revloncorp.com](https://www.revloncorp.com/pages/our-employee-promise)

## Why Work Here
- **Culture**: Emphasizes collaboration, creativity, diversity, and inclusion. Described as “bold, courageous, and results-driven” with a global perspective.
- **Work model**: Hybrid/office-based depending on role; offers “Summer Fridays” (office-location dependent) and flexible working weeks during certain times of the year.
- **Benefits**: Competitive compensation, generous PTO, comprehensive medical/dental/vision, 401k, commuter benefits. Reimbursement opportunities for gym, wellness, education. Free product discounts.
- **Career growth**: Learning & development pathways, product/brand training, internal mobility, and performance-driven recognition.
- **Office locations**: Global presence including New York (HQ), Kenilworth (NJ), Oxford (NC), Mississauga (Canada), London, Paris, Bologna (Italy), Shanghai, Mexico City, Buenos Aires, Lima, Johannesburg, and Sydney. [revloncorp.com](https://www.revloncorp.com/pages/corporate) [revloncorp.com](https://www.revloncorp.com/pages/our-employee-promise)

## Sources
1. [revloncorp.com](https://www.revloncorp.com/) – Corporate overview
2. [revloncorp.com](https://www.revloncorp.com/pages/corporate) – Corporate office locations and description
3. [revloncorp.com](https://www.revloncorp.com/pages/who-we-are) – Who We Are (purpose, brand portfolio, history)
4. [revloncorp.com](https://www.revloncorp.com/pages/our-employee-promise) – Employee Promise (culture, benefits, values)
5. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/revloncorporate) – Current job openings and departments

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