--- title: 'EDI & Reporting Coordinator at Assist World' canonical: 'https://feeny.ai/job/edi-reporting-coordinator-assist-world-philippines-btbc9235707y' type: 'job' last_seen: '2026-10-18' --- # EDI & Reporting Coordinator at Assist World - **Company:** Assist World - **Location:** Philippines - **Work type:** remote - **Posted:** 2026-10-16 - **Last confirmed live:** 2026-10-18 - **Apply:** https://jobs.lever.co/assist-world/c228d1c4-ceac-4366-b7ad-8cb3c422688a ## Job description ## About the Company Our client is a rapidly growing coffee roasting and manufacturing business supplying private-label coffee to major US retailers and businesses, including large convenience, restaurant and retail chains. Due to significant growth, they are looking for an experienced EDI & Reporting Coordinator to take ownership of their EDI processes, purchase orders and customer reporting. This is an excellent opportunity for someone who is highly organised, technically confident and enjoys troubleshooting operational issues. ## The Role You will be responsible for ensuring purchase orders flow correctly through the company's EDI systems, troubleshooting issues and working closely with internal teams and the company's EDI provider. You will also support the preparation and maintenance of customer coffee reports, using Excel and potentially AI tools to improve and streamline reporting processes. ## Key Responsibilities ● Manage and monitor purchase orders received through EDI ● Troubleshoot EDI and purchase order issues ● Investigate incorrect pricing, failed transactions and other processing issues ● Work directly with SPS Commerce to resolve EDI issues ● Assist with setting up EDI connections for new retail customers ● Ensure orders successfully flow between customer and internal systems ● Maintain accurate records of EDI activity and purchase orders ● Prepare and update customer coffee reports ● Work with large datasets and spreadsheets to ensure reporting accuracy ● Identify opportunities to improve and automate reporting processes ● Work closely with internal operations, finance and customer support teams ● Communicate effectively through email, phone and Microsoft Teams ● Take ownership of issues and follow them through to resolution ## Requirements ● Previous experience working with EDI systems ● Experience processing and troubleshooting purchase orders ● Experience with SPS Commerce or a similar EDI provider ● Strong Excel skills ● Experience working with detailed reports and large datasets ● Strong attention to detail and accuracy ● Excellent problem-solving and troubleshooting skills ● Ability to work independently and take ownership of tasks ● Strong written and spoken English ● Comfortable communicating with internal teams and external service providers ● Experience with Sage is highly desirable ● Familiarity with AI tools such as ChatGPT or Claude would be an advantage The Ideal Candidate We are looking for someone who is detail-oriented, proactive and solutions-focused. You should be comfortable working through technical issues without needing constant supervision and have a strong sense of ownership over your work. The ideal person will be calm, organised and able to work with a sense of urgency when issues arise, particularly where a problem could affect customer orders. If you have EDI experience and enjoy improving processes rather than simply completing tasks, this could be a great opportunity. ## About Assist World ## Company Overview - **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles. - **Entity Type**: Private (Bootstrapped) - **Headquarters**: Las Vegas, Nevada, United States - **Founded**: 2022 - **Founders**: Cohen Chorabik (CEO & Co-Founder) ## Core Business - **Primary industry**: Staffing and Recruiting / Virtual Assistant Services - **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support. - **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring. ## Products & Services - **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research. - **Virtual Administrative Assistant**: General administrative support, data entry, and office management. - **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust). - **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication. - **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service). - **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth. ## Market Standing - **Valuation/Market Cap**: Not publicly available - **Key Metric**: Total Funding — Not disclosed (appears bootstrapped) - **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity. - **Growth Signals**: - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026). - LinkedIn followers grew **122.2% year-over-year** to ~38,196. - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**. - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran). - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries. ## Competitive Advantages - **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts. - **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies. - **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment. - **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund). - **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage. ## Strategic Focus - **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand. - **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value. - **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility. - **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships. ## Why Work Here - **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent. - **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles. - **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally. - **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number." - **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours). - **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence. ## Sources 1. [assistworld.com](https://assistworld.com/) 2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world) 3. [assistworld.com/careers](https://assistworld.com/careers/) 4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld) 5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world) ## Other roles at Assist World - [Maintenance Coordinator](https://feeny.ai/job/maintenance-coordinator-assist-world-south-africa-mh3h3wszb1zb) — South Africa - [Finance Support / Accounting Assistant](https://feeny.ai/job/finance-support-accounting-assistant-assist-world-philippines-hrm3sjwsexyq) — Philippines - [Logistics & Routing Coordinator](https://feeny.ai/job/logistics-routing-coordinator-assist-world-south-africa-93md6aj55m3k) — South Africa - [Collections Specialist / Accounts Receivable](https://feeny.ai/job/collections-specialist-accounts-receivable-assist-world-south-africa-ftmrfwhwycv0) — South Africa - [Virtual Executive Assistant - US-based telehealth](https://feeny.ai/job/virtual-executive-assistant-us-based-telehealth-assist-world-south-africa-xzzq2jyvttnm) — South Africa - [Virtual Executive Assistant](https://feeny.ai/job/virtual-executive-assistant-assist-world-philippines-464wnq8fskev) — Philippines - [Patient Experience & Operations Coordinator](https://feeny.ai/job/patient-experience-operations-coordinator-assist-world-south-africa-v72hddfzbp23) — South Africa - [General Manager (GM) - Elite sports medicine & human performance clinic](https://feeny.ai/job/general-manager-gm-elite-sports-medicine-human-performance-clinic-assist-world-5qwcync680f5) — South Africa - [Executive Assistant / Operations & Marketing Coordinator](https://feeny.ai/job/executive-assistant-operations-marketing-coordinator-assist-world-philippines-z2snfdrh184c) — Philippines - [Operations & Marketing Implementation Specialist (MedSpa Consulting)](https://feeny.ai/job/operations-marketing-implementation-specialist-medspa-consulting-assist-world-05rhrn3v1bd4) — South Africa