--- title: 'EDI Senior Implementation Engineer at Cleo (India)' canonical: 'https://feeny.ai/job/edi-senior-implementation-engineer-cleo-india-bengaluru-bjpjfwtn0m50' type: 'job' last_seen: '2026-10-14' --- # EDI Senior Implementation Engineer at Cleo (India) - **Company:** Cleo (India) - **Location:** Bengaluru, India - **Posted:** 2026-10-01 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/cleoindia/jobs/4737922005 ## Job description About Cleo Cleo is the AI-native supply chain orchestration company built on modern EDI. We help businesses orchestrate EDI, API, MFT, applications, and trading partner ecosystems with the visibility, intelligence, and control needed to keep business-critical supply chain transactions moving — from order to cash, procure to pay, and everywhere in between. Our platform, Cleo Integration Cloud, brings together integration, workflow automation, real-time monitoring, and Agentic AI intelligence so supply chain, operations, and IT teams can launch partners faster, automate transactions across business systems, resolve exceptions before they become disruptions, and gain actionable insight across the end-to-end supply chain. Trusted by 5,000+ customers across manufacturing, retail, logistics, and distribution, Cleo is headquartered in Rockford, Illinois, with offices in Chicago and Bangalore. We are a team united by one mission: to make supply chains smarter. Cleo Never Stops. The Opportunity As a Senior Implementation Engineer II at Cleo, you are the technical backbone of your TEAM: configuring complex integrations, leading customer status meetings, guiding junior engineers through challenges, and bridging the gap between solution design and hands-on implementation. This is where deep technical execution meets leadership accountability — and where your path to Principal Engineer begins. ## What You'll Do ▸ Technical Delivery ▸ Lead technical delivery for assigned projects from implementation through Hypercare. ▸ Configure and troubleshoot complex EDI, API, ERP, and B2B integrations. ▸ Build advanced Business Process Sequences (BPS), data mappings, and API workflows. ▸ Implement performance, security, and integration best practices. ▸ Customer & Project Leadership ▸ Act as the primary technical contact throughout project delivery. ▸ Lead customer meetings, workshops, UAT, and technical discussions. ▸ Partner with Project Managers and Solution Architects on planning, scoping, estimation, and issue resolution. ▸ Drive technical escalations and ensure timely project delivery. ▸ Technical Expertise ▸ Design and implement integrations using ANSI X12, EDIFACT, XML, REST/SOAP APIs, and communication protocols (AS2, SFTP, VAN, HTTP/S). ▸ Develop ERP integrations across multiple platforms (SAP preferred). ▸ Implement authentication, OAuth, encryption, monitoring, and API security. ▸ Optimize integration performance and troubleshoot complex production issues. ▸ Team Enablement ▸ Mentor junior engineers through code reviews, technical guidance, and onboarding. ▸ Promote engineering best practices, documentation, and reusable solutions. ## What You Bring Required ▸ Strong experience with ANSI X12, EDIFACT, XML, and B2B integration. ▸ Expertise in AS2, SFTP, VAN, HTTP/S, REST/SOAP APIs, OAuth, and API security. ▸ Hands-on experience building complex BPS workflows, advanced data mappings, and ERP integrations (SAP preferred). ▸ Strong troubleshooting, performance optimization, and documentation skills. ▸ Experience leading technical delivery and mentoring engineers. ▸ Ability to manage customer communication, technical discussions, and project escalations. ▸ Strong collaboration with Project Managers, Architects, and cross-functional teams. ▸ B.E./B.Tech in Computer Science, IT, or related discipline. ▸ 5–7 years of EDI, B2B Integration, or Middleware implementation experience. ## Preferred ▸ Previous technical lead or delivery ownership experience preferred. ▸ Experience in retail, manufacturing, logistics, or supply chain. ▸ Exposure to Sterling, Gentran, OpenText, Axway, or similar integration platforms. ▸ Knowledge of Cleo Integration Cloud (CIC) or Clarify. ▸ Experience with multiple ERP platforms and AI-assisted productivity tools. file:///C:/Users/jogi/OneDrive%20-%20Cleo/Desktop/JDs/Cleo_JD_-_Senior_Implementation_Engineer_II.pdf Cleo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. ## About Cleo (India) ## Company Overview - **One-liner**: Cleo provides a cloud-based supply chain orchestration platform that connects and integrates business ecosystems through EDI, API, and non-EDI transactions. - **Entity Type**: Private - **Headquarters**: Global headquarters not specified in provided sources; major development and support office in Bengaluru, India. - **Founded**: Year not publicly available from provided sources. - **Founders**: Not publicly available; current CEO is Mahesh Rajasekharan. ## Core Business - **Primary industries**: Supply chain orchestration, integration platform as a service (iPaaS), EDI/B2B integration, logistics and fulfillment. - **Target customers**: B2B, enterprise organizations with complex trading partner ecosystems; also serves mid-market and direct-to-consumer businesses. - **Mission/purpose**: “Deliver a new era of supply chain intelligence” by enabling end-to-end visibility, automation, and AI-driven insights across the supply chain. ## Products & Services - **Cleo Integration Cloud**: A unified platform for real-time and batch integrations across API, EDI, and non-EDI use cases. Includes no-code trading partner onboarding, any-to-any data transformation, and pre-built connectors for ERP, TMS, WMS, eCommerce, and marketplaces. - **Cleo Network**: A pre-connected network of thousands of trading partners, enabling rapid onboarding via API, EDI, or web portal. - **Managed Services**: Expert-led implementation, support, and consulting services for customers who need assistance with integration projects. - **Cleo Insights & Dashboards**: Forward-looking intelligence, forecasting, and personalized dashboards for end-to-end visibility into supply chain integrations. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company). - **Key Metric**: Annual recurring revenue not publicly available; total funding not disclosed. The company reports 4,000+ customers worldwide and a 95% renewal rate. - **Notable Investors/Partners**: Not listed in provided sources; leadership team includes Mahesh Rajasekharan (CEO), Sameer Katiyar (CFO), John Thielens (CTO), and others. - **Growth Signals**: Cleo states it has grown “5x in 5 years” and is recognized as a G2 leader in its category. The Bengaluru office (India Development Centre) has 85 employees and is actively hiring for implementation, support, and sales roles. ## Competitive Advantages - **End-to-end visibility**: Single platform covering planning, sourcing, logistics, and fulfillment. - **No-code/low-code capabilities**: Self-service transformation engine and pre-built partner profiles reduce manual scripting and accelerate onboarding. - **AI integration**: Infusing AI into the platform, network, and applications to turn billions of data points into actionable insights. - **High retention**: 95% renewal rate indicates strong customer satisfaction and stickiness. - **Network effects**: The Cleo Network provides a pre-connected ecosystem of thousands of trading partners, lowering barriers for new customers. ## Strategic Focus - **AI-driven supply chain intelligence**: Moving beyond experimentation to practical, profitable AI implementation. - **Expanding platform capabilities**: Continued investment in connectors, automation, and real-time analytics. - **Scaling global operations**: Growing the India development centre and hiring across engineering, professional services, and customer success. ## Why Work Here - **Culture**: Emphasizes strategic influence, innovation, sustainability, and inclusive community. Values include commitment to people, customers, results, and innovation. - **Remote/hybrid policy**: The Bengaluru office offers remote options (e.g., night shift roles are fully remote). The company has offices in dozens of cities globally. - **Growth opportunities**: Leadership development programs, executive mentorship, internal mobility, and rotational opportunities. - **Tech stack**: Modern integration technologies (EDI, API, SQL, XML, AS2, SFTP, REST) and exposure to AI/automation. - **Perks**: Not detailed in provided sources, but careers page highlights “world-class programs” and a focus on employee recognition and impact. ## Sources 1. [Cleo About Page](https://www.cleo.com/company/about-cleo) 2. [Cleo Homepage](https://www.cleo.com/home) 3. [Cleo India Careers (Greenhouse)](http://job-boards.greenhouse.io/cleoindia) 4. [Cleo Bengaluru Office (The Org)](https://theorg.com/org/cleo-com/offices/bengaluru) 5. [EDI Senior Implementation Engineer Job Posting](https://job-boards.greenhouse.io/cleoindia/jobs/4663138005) ## Other roles at Cleo (India) - [Implementation Engineer- Night Shift](https://feeny.ai/job/implementation-engineer-night-shift-cleo-india-bengaluru-pbsf8yf09w0j) — Bengaluru, India - [Principal Software Engineer](https://feeny.ai/job/principal-software-engineer-cleo-india-bengaluru-gzvdfrs0tfk8) — Bengaluru, India - [Customer Success Manager](https://feeny.ai/job/customer-success-manager-cleo-india-bengaluru-pwpesk2azmyb) — Bengaluru, India - [Senior Support Engineer](https://feeny.ai/job/senior-support-engineer-cleo-india-bengaluru-26jvb1rehzr4) — Bengaluru, India - [Principal Implementation Engineer](https://feeny.ai/job/principal-implementation-engineer-cleo-india-bengaluru-4q2sd5dcr5br) — Bengaluru, India - [EDI Support Engineer](https://feeny.ai/job/edi-support-engineer-cleo-india-bengaluru-qfk2pr6pnss4) — Bengaluru, India