---
title: 'EDI Technical Analyst at City IT'
canonical: 'https://feeny.ai/job/edi-technical-analyst-city-it-united-kingdom-vjbdcn8779w6'
type: 'job'
last_seen: '2026-09-08'
---

# EDI Technical Analyst at City IT

- **Company:** City IT
- **Location:** United Kingdom
- **Work type:** remote
- **Posted:** 2023-04-25
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/cef/1c2ce5d4-c038-4ad9-8297-06ad4bd0d897

## Job description

Join one of the UK’s largest electrical wholesalers as we reimagine our technology for the digital age. We’re modernising our legacy systems and building new platforms powered by AWS and AI — and we need creative minds to help us shape the future!

As part of the Integrations team, you will be expected to understand the real needs of customers, suppliers and colleagues and collaborate with technical teams to transform these into achievable deliverables, ensuring the delivery of quality and value.

There is a current ongoing major project in progress to seek to standardise CEF Business Integrations through a 3rd Party EDI Managed Service and also in the future the procurement of a platform to handle internal integrations. The role will cover the current EDI/Integration landscape as well as contributing to an intended future state. It will also cover the provision and administration of customer catalogues (simple, hosted and punchout), onboarding customers and the configuration of parameters, support of a 3rd Party Van Stock solution, support of customer reporting solutions and the standardisation for the BI Team to generate reports, 3rd level support of Service Desk issues

- Significant experience of implementing and supporting standard EDI technologies (e.g. Tradacoms, EDIFACT, X12, XML, SFTP etc.)
- Working knowledge of API and bespoke integration solutions
- Experience of discovery / eliciting customer needs, breaking down complex information and turning these into meaningful deliverables
- Experience of working with Customers and Suppliers
- Experience in an Implementation or 3rd Level Support Role
- Experience of documenting technical processes

About Us:

Founded in 1951 in Kenilworth, UK, City Electrical Factors (CEF) has grown into a world-leading electrical wholesale and manufacturing business with over 400 branches across the UK and a strong presence in the USA, Canada, Spain and Australia.

Our IT and digital teams are driving the next chapter of our journey... Re-engineering legacy systems, adopting modern cloud technologies and exploring AI to deliver faster, smarter and more connected customer experiences.

We’re a predominantly remote workforce with teams distributed across the UK, USA, Canada, Spain and Australia. Our culture is collaborative, forward-thinking and people-focused — where your ideas and contributions genuinely matter.

Our Mission:

City is a world leading electrical wholesale and manufacturing business providing electrical products to the industry. We in IT are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology. We need talented and creative people across all areas to join us in rearchitecting our forward thinking business over the next few years and beyond as we evolve.

Find Out More:

Find Out More About Us | More about IT | Find your local branch | Find our Privacy Notice here

Ready to Apply?

If you’re excited by technology, value collaboration and want to make a genuine impact, we’d love to hear from you. Click Apply to get started!

## About City IT

## Company Overview
- **One-liner**: The IT division of City Electrical Factors (CEF), a world-leading electrical wholesale and manufacturing business, delivering technology solutions to support the company’s digital transformation.
- **Entity Type**: Private (part of privately held City Electrical Factors Ltd)
- **Headquarters**: Durham, United Kingdom
- **Founded**: 1951 (parent company)
- **Founders**: Not publicly available

## Core Business
- Primary industry: Electrical wholesale & distribution (IT serves as an internal enabler)
- Target customers: Internal business units and operational teams within CEF’s global network
- Mission or purpose: “We are delivering value to our business and our customers with the implementation of packaged software and bespoke engineering for the digital age using AWS serverless technology.”

## Products & Services
City IT is not a product-selling entity; it provides internal technology services and platforms. Key internal capabilities include:
- **AWS Serverless Engineering**: Bespoke software engineering and cloud architecture for the business.
- **Business Intelligence & Analytics**: Led by a Global Head of BI & Analytics, providing data-driven insights.
- **ERP & Finance Systems**: Support for Microsoft Dynamics, Workday, and other enterprise systems.
- **IT Support & Infrastructure**: Helpdesk, deskside support, procurement, and logistics for IT equipment.
- **Cybersecurity & Compliance**: Roles such as Senior Governance, Risk and Compliance Analyst.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Parent company annual revenue of **USD $714.6 million** (2025/2026 estimate)
- **Notable Investors/Partners**: Not applicable (internal division)
- **Growth Signals**: +5.1% year-over-year headcount growth (parent company reaching ~1,582 employees); active job postings (6 open roles as of Sep 2026); increasing monthly job postings (+50% month-over-month)

## Competitive Advantages
- **Stability & Scale**: Backed by a 70+ year-old, financially stable wholesale group with a large UK and international footprint.
- **Modern Tech Stack**: Heavy investment in AWS serverless, React, Power BI, GitLab, and modern engineering practices.
- **In-House Development**: Nearly all IT systems are built in-house, giving engineers full ownership and impact.
- **Career Development**: Strong emphasis on learning and training, with multiple employee testimonials citing opportunities to grow skills.

## Strategic Focus
- **Digital Transformation**: Re-architecting the business for the digital age, moving from legacy systems to cloud-native solutions.
- **Customer-Centric IT**: Building systems that improve service to CEF’s customers (e.g., order tracking, e-commerce, supply chain integration).
- **Global Expansion**: Supporting the group’s expansion into North America, Australia, and other markets.

## Why Work Here
- **Culture**: Employees describe a supportive environment where values are appreciated as much as technical ability. “CEF genuinely cares about all their colleagues.”
- **Work Model**: Hybrid roles available (e.g., Durham, UK and Dallas, TX). Some on-site requirements for specific roles.
- **Perks**:
  - Competitive salary (e.g., Senior Business Analyst ~£49,771/year)
  - Bonus scheme
  - 25 days holiday + bank holidays
  - Staff discount on electrical products
  - On-site gym at Durham IT head office
- **Engineering Culture**: Focus on AWS serverless, modern tools, and continuous learning. Non-traditional entry routes welcomed (e.g., junior developer who came through a non-technical background).
- **Reviews**: 3.5/5 on LinkedIn (283 reviews) – work-life balance rated 3.6, culture 3.4, career opportunities 3.3.

## Sources
1. [CEF Careers on Lever](https://jobs.lever.co/cef)
2. [City Tech Careers Page](https://www.citytech.careers/)
3. [Reed.co.uk Company Profile](https://www.reed.co.uk/company-profile/CEF---City-Electrical-Factors---IT-1674)
4. [LinkedIn Company Page](https://linkedin.com/company/city-electrical-factors)

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