--- title: '(EG0072) Senior AI Engineer (Full Stack) at Nortal' canonical: 'https://feeny.ai/job/eg0072-senior-ai-engineer-full-stack-nortal-latin-america-wwt0xwawrp6f' type: 'job' last_seen: '2026-10-25' --- # (EG0072) Senior AI Engineer (Full Stack) at Nortal - **Company:** Nortal - **Location:** Latin America - **Work type:** remote - **Posted:** 2026-10-21 - **Last confirmed live:** 2026-10-25 - **Apply:** https://job-boards.greenhouse.io/nortal/jobs/5271111007 ## Job description Join Nortal for your next big adventure. We are seeking an AI Engineer to design and deliver innovative AI-powered solutions that drive meaningful business impact. ## Why join Nortal - Say Goodbye to Micromanagement: We champion autonomy, open communication, and respect for diversity as our core values. - Outcomes Over Hours: We believe in a work model focused on impact, providing you with the flexibility to balance your professional success with your personal well-being. - Vibrant Community: Join our close-knit LATAM remote team and connect through tech talks, virtual coffee breaks, and team-building activities. - Support from Day One: Our People Care team is here to support you throughout your journey, from wellness check-ins to professional growth. Our benefits ✨ - Competitive USD salary. - 100% remote work: While you can work from anywhere, you’re always welcome to connect with teammates and grow your network at our coworking spaces across LATAM. - Paid off & national holidays: Take the time you need according to your country’s regulations while receiving your full salary. - Sick leave: Focus on your health without stress. Take the necessary time to recover and feel better. - Annual credit: Spend it on the perks you love to enhance your work-life balance. - Team-building activities: Join us for coffee breaks, tech talks, and after-work gatherings to bond with your Nortal family and feel part of our vibrant community. - Birthday off: Enjoy an extra day off during your birthday week to celebrate in style with friends and family. ## About the project As an AI Engineer you’ll take early-stage ideas and rapidly transform them into production-grade applications that empower teams across a global organization. Also , you will architect and develop the Intelligence and Integration Layers that connect autonomous AI agents directly with enterprise systems and infrastructure. What you’ll do - Ship End-to-End AI Products: Transform ambiguous business challenges into functional, scalable, and high-performing AI features, applications, and standalone tools. - Build Persistent & Compliant Memory: Design and implement AI memory architectures and vector stores (such as Pinecone and Pgvector) that preserve contextual information while ensuring compliance with data retention, privacy, and deletion policies. - Unify Fragmented Enterprise Data: Develop data pipelines and entity-resolution logic to integrate information across CRM, ERP, CPQ, and marketing platforms (such as Salesforce, SAP, and BigQuery), creating reliable, unified data sources that AI agents can leverage. - Identify High-Value Use Cases: Collaborate directly with business units to understand workflows, identify opportunities for AI-driven improvements, and prioritize use cases that demonstrate measurable value. - Drive Adoption: Partner with stakeholders throughout development and implementation, ensuring solutions address business needs and are successfully adopted by end users. - Close the Feedback Loop: Gather and communicate insights from real-world deployments to help engineering and platform teams understand model performance, limitations, and opportunities for improvement. - Implement EvalOps & Safety Guardrails: Build continuous evaluation pipelines to assess AI models for hallucinations, prompt injections, data leakage, and performance regressions before production deployment. - Optimize Cost & Latency: Implement semantic caching, intelligent model routing, and inference optimization strategies to reduce response times and operational costs while maintaining solution quality. What makes you a great fit - 5–7+ years of Software Engineering Experience: Strong foundation in backend development, distributed systems, asynchronous programming, API design, microservices, and database managemnt. - 2+ years of Production AI / LLM Experience: Hands-on experience designing, developing, and deploying AI-powered applications using LLM APIs, RAG pipelines, and agentic workflows in production environments. - 3+ years of Data Engineering & ETL Experience: Proven experience building data pipelines and integrating enterprise systems, including CRM, ERP, CPQ, or marketing platforms. Strong knowledge of data transformation, entity resolution, schema design, and data quality. - 3+ years of Python or Equivalent Backend Development: Strong programming skills with the ability to independently develop, integrate, and maintain production-grade AI applications. - 1–2+ years of Vector Database & AI Memory Experience: Practical experience with Pinecone, Pgvector, or equivalent technologies for semantic search, contextual retrieval, and persistent AI memory. - 1–2+ years of AI Frameworks & Orchestration: Hands-on experience using LangChain, LlamaIndex, or equivalent frameworks to develop RAG systems and agentic AI workflows. - 1+ year of AI Evaluation & Safety Experience: Knowledge of AI evaluation pipelines, hallucination detection, prompt injection mitigation, data leakage prevention, and model safety guardrails. - 1+ year of AI Performance Optimization: Experience implementing semantic caching, intelligent model routing, inference cost optimization, and latency reduction strategies. - 2+ years of Cloud Experience: Hands-on experience deploying and maintaining applications using AWS, Azure, or GCP. - 2+ years of Stakeholder-Facing Technical Delivery: Experience collaborating with business and engineering teams to identify requirements, develop solutions, and support production adoption. Global Impact, Local Culture 🌍 For over 25 years, we’ve been shaping digital transformation, delivering complex solutions for global enterprises and public sector organizations. Today, we are at the forefront of an AI-driven transformation era, helping organizations turn data into real business value. By combining deep domain expertise with data and AI, we design solutions that create immediate impact while scaling for the future. We believe complexity doesn’t have to mean complicated, and that the best solutions are those that work in the real world, not just on paper. That’s why our clients trust us with their most ambitious, business-critical initiatives. Apply now and let’s shape the future of technology together! 🧑‍💻 - By applying to this position, you authorize Nortal to collect, store, transfer, and process your personal data in accordance with our Privacy Policy. For more information, please review our [Privacy Policy.](https://nortal.com/recruitment-and-hiring-privacy-statement/) ## About Nortal ## Company Overview - **One-liner**: Nortal is a multinational strategic change and technology company that drives digital transformation for governments and enterprises, best known for delivering 40% of Estonia’s e-government infrastructure. - **Entity Type**: Private (employee-owned since 2016) - **Headquarters**: Tallinn, Estonia - **Founded**: 2000 (incorporated as Webmedia in Tartu, Estonia) - **Founders**: Priit Alamäe (current CEO and Chairman) and Taavi Kotka (founding member, later Estonia’s first CIO) ## Core Business - **Primary industries**: Business transformation, government contractor, IT consulting, cybersecurity, healthcare IT. - **Target customers**: B2G (national governments, public sector agencies) and B2B (enterprise, Fortune 500 companies in telecommunications, media, and other industries). - **Mission statement**: To create “game-changing solutions that deliver the future, seamlessly” – with a focus on making a tangible impact on a global scale through digital transformation. ## Products & Services Nortal delivers integrated consulting, software engineering, and managed services rather than packaged products. Key offerings include: - **E-Government Platforms**: End-to-end digital services for citizens and businesses (e.g., Estonia’s e-services, Oman’s “Invest Easy” portal, Nigeria’s GIFMIS financial management system). - **Healthcare Solutions**: Laboratory information systems and proactive healthcare platforms (e.g., eHealth product line acquired from Cybernetica). - **Digital Commerce & Customer Experience**: Transformative platforms for seamless user experiences (e.g., for telecom and media clients). - **Data & AI Services**: Data analytics, AI-driven automation, and Industrial AI solutions (recognized as a key Microsoft partner in Industrial AI). - **Cybersecurity & Defense**: Capabilities strengthened by the acquisition of UK-based 3DOT Solutions (2024) and NATO supplier status. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Revenue of €224.2 million (2023); 2,000+ employees (2025) - **Notable Investors/Partners**: Employee-owned – no outside investors. Key partners include Microsoft (Industrial AI Partner Guide) and NATO (approved supplier under Basic Ordering Agreement). - **Growth Signals**: - Expanded into 15 home markets (Estonia, Finland, Germany, US, Canada, Mexico, UK, Austria, GCC, etc.) with 30 offices worldwide. - Acquired Nearsure (2024, rebranded) adding 650+ professionals in Latin America. - Acquired 3DOT Solutions (UK cybersecurity/defense) and Questers (Bulgaria) in 2023–2024. - Named “Company of the Year” by Enterprise Estonia and “Best Workplace” in the DACH region. ## Competitive Advantages - **Unmatched government transformation track record**: Delivered 40% of Estonia’s e-government – a globally recognized benchmark for digital public services. - **Employee-owned structure**: 100% owned by employees since 2016, fostering long-term alignment and retention. - **Deep vertical expertise**: Proven ability to execute complex, mission-critical projects across governments, healthcare, telecom, and defense. - **Global delivery capabilities**: Presence in Europe, North America, Latin America, and the Middle East, with nearshore centers in Bulgaria, Poland, Ukraine, Serbia, Mexico, and more. - **Strategic partnerships**: Microsoft Industrial AI partner, NATO supplier, and trusted advisor to 25+ Fortune 500 companies in North America. ## Strategic Focus - **Expanding geographic footprint**: Continued growth in North America, the UK, and the Middle East, with new offices in Austria and Canada in 2024. - **AI & automation**: Leveraging the Microsoft Industrial AI partnership to deliver AI-driven solutions for industry and government. - **Defense & cybersecurity**: Strengthening national security offerings through the 3DOT Solutions acquisition and NATO framework. - **Talent & culture**: Scaling the “Nortal Nomad” remote-work program and investing in learning paths to attract top global tech talent. ## Why Work Here - **Flexibility**: Remote-first hybrid model – work from home, office, or “almost anywhere.” Full-time employees can become “Nortal Nomads” and work short-term in another country. - **Culture**: People-first, with values of ownership, initiative, delivering value, and continuous growth. Awards include “Dream Employer in Estonia,” “Best Work-Life Balance in DACH,” and “Most Family-Friendly Company” (Germany). - **Meaningful work**: Projects that impact billions – from national e-government systems to AI in healthcare and port innovation. - **Global community**: 30 offices, 2,000+ colleagues from 40+ nationalities; remote collaboration tools and regular events. - **Professional growth**: Structured learning paths, mentorship, and the chance to work on diverse projects across industries. ## Sources 1. [nortal.com](https://nortal.com/) – Corporate overview, NATO supplier announcement, Microsoft partnership 2. [careers.nortal.com](https://careers.nortal.com/) – Culture pillars, remote-first policy, Nortal Nomad program, awards 3. [en.wikipedia.org](https://en.wikipedia.org/wiki/Nortal) – Company history, revenue, employee count, acquisitions, founder details 4. [linkedin.com](https://www.linkedin.com/company/nortal) – Company description and size 5. [careers-en-nortal.icims.com](https://careers-en-nortal.icims.com/jobs/intro) – Open positions and location listings ## Other roles at Nortal - [VP of New Business](https://feeny.ai/job/vp-of-new-business-nortal-latin-america-we1ch47wgcyy) — Latin America - [VP of Client Services](https://feeny.ai/job/vp-of-client-services-nortal-latin-america-6msaz7q7wrq2) — Latin America - [Business Development Representative](https://feeny.ai/job/business-development-representative-nortal-latin-america-nem6dg9b0ktp) — Latin America - [Marketo Architect - Talent Connection](https://feeny.ai/job/marketo-architect-talent-connection-nortal-latin-america-sa6v74gw61dr) — Latin America - [(1610) Principal FE Engineer](https://feeny.ai/job/1610-principal-fe-engineer-nortal-latin-america-gcysxhqdq2f8) — Latin America - [(EG0073) Senior Business Systems Analyst](https://feeny.ai/job/eg0073-senior-business-systems-analyst-nortal-latin-america-6wddj54tq87q) — Latin America - [(EG0071) Forward Deployed Engineer](https://feeny.ai/job/eg0071-forward-deployed-engineer-nortal-latin-america-f03n2epfb1k0) — Latin America - [AI Engineer & Support Lead - Talent Connection](https://feeny.ai/job/ai-engineer-support-lead-talent-connection-nortal-latin-america-c6m73824cze8) — Latin America - [(1604) Senior Business Analyst](https://feeny.ai/job/1604-senior-business-analyst-nortal-latin-america-qdvrnkr1695k) — Latin America - [Sr. Marketo Operations Expert](https://feeny.ai/job/sr-marketo-operations-expert-nortal-latin-america-t2x5p12sncmw) — Latin America